Amanda Bennett, CBAP, ITIL, PMP

Ottawa, Canada Area Canada

Senior Business Analyst

Education

15 years experience in the IT industry. 10+ years experience in Business Analysis and Project Management. 200+ hours of requirements workshops and training on everything from COTS implementations to automation projects to major website enhancements. Experienced in a wide variety of BA tools, including process flow diagrams (current and future state), workflow design, use cases, context diagrams, data flow diagrams, user stories, storyboards, state transition diagrams, and of course the business requirements document.