2. What is Account Kit ?
“The Account KIT is that which every bank gives to his new customer after
opening a new account.”
AAccount KIT is a packet of information you give to new customers to help ensure
you both get the relationship off to a great start. A really important function of the
Account KIT is to help set proper expectations moving forward. When customer
know what is what and how things work in your bank upfront, they aren’t left to
form their own (probably incorrect) ideas which inevitably causes problems in the
relationship.
3. 1. Welcome letter
2. Debit Card (wherever applicable)
3. Debit Card PIN (mostly not together)
4. Cheque Book (wherever applicable)
5. Pass book
6. Code of Bank's commitment to Customers
7. Most Important Terms and Conditions of Debit Cards
What Account KIT contains?
4. Debit Card
1. Also known as Bank Card or Check Card.
2. A debit card is a plastic card that provides an alternative
payment method to cash when making purchases.
3. It can be called an electronic cheque, as the funds are
withdrawn directly from either the bank account, or from the
remaining balance on the card.
4. Free transaction limit every month :-
a) 5 free transactions every month.
b) 3 free transactions for non- customers in metro cities.
c) 5 free transactions for non- customers in other cities.
d) Rs. 20 fee after free transaction.
5. Most Indian banks issue Visa debit cards, though some banks
(like SBI and Citibank India) also issue Maestro cards.
6. The National Payments Corporation of India (NPCI) has
launched a new card called RuPay.
5. Advantages of Debit Card
1. Use of debit card is safer than carrying cash.
2. A customer who is not credit worthy and may find it difficult or
impossible to obtain a credit card can more easily obtain a debit
card.
3. Use of debit card is limited to the existing funds in the account to
which it is linked.
4. A debit card may be used to obtain cash from an ATM or a PIN-
based transaction at no extra charge.
6. Disadvantages of Debit Card
1. If the card provider offers an insecure website for letting you check
the card's balance, this could give an attacker access to the card
information.
2. Many banks are now charging non-sufficient funds fees based
upon pre-authorizations.
3. Many merchants mistakenly believe that amounts owed can be
“taken” from customer’s account after a debit card (or number) has
been presented, without agreement as to date, payee name, amount
and currency, thus causing penalty fees for overdrafts.
4. Debit cards offer lower levels security protection than a credit card.
5. Law protect the consumer from fraud much lesser than a credit
card.
7. Cheque
“Cheque is an instrument in writing containing an
unconditional order, addressed to a banker, sign by the person
who has deposited money with the banker, requiring him to pay
on demand a certain sum of money only to or to the order of
certain person or to the bearer of instrument.”
Section 5 of the Indian Negotiable Instrument Act of 1881
defines the Cheque as “A Bill of Exchange drawn specially on
specified Banker and not on expressed to be payable otherwise
than on demand.”
8. Essentials of Cheque
1. It is an instrument in writing, it must be written by Ink and not by
pencial.
2. It must be drawn on Particular Bank. It is drawn by a customer who
has deposited money with the bank.
3. It must not contains any conditions.
4. It must signed by the account holder.
5. It is always payable on demand.
6. It must contain an order to pay certain sum of money.
7. A cheque is payable to Specified person only.
Types of Cheque
1. Bearer Cheque
2. Order Cheque
3. Open Cheque
4. Crossed Cheque
5. Blank Cheque
6. Anti-dated Cheque
7. Post-Dated Cheque
8. Stale Cheque
9. Mutilated Cheque
9. Specimen of Cheque
Crossing of Cheque
Payee Name
Date
Amount
Bank & Branch
name
Amounts in
words
Signature of
Drawer
Cheque No.
MICR Code
Portion of Account
Number
Transaction ID
10. The first 6 digits written between ||’XXXXXX||’ represents the Cheque Number.
The next 9 numbers after this (before the symbol : ) represent the MICR code. MICR is Magnetic Ink Character Recognition. This
MICR code helps the bank to identify the bank and the branch that has issued the cheque. Basically banks use a cheque reading
machine which identifies this bank and branch code to sort the cheques faster. The 9 digits of the MICR code can be broken into 3
parts namely
1. CITY CODE: The first 3 digits represent the city code. It is the same as the pin code of the city. (For example 600 represents
Chennai, 500 represents Hyderabad and so on.)
2. BANK CODE: The next three digits represent the bank code. (For example 240 for HDFC bank, 002 for SBI etc.)
3. BRANCH CODE: the last three represents the branch code.
The next 6 digits after the MICR code represent a portion of the account number.
Finally the last two digits represent the Transaction ID. This indicates whether the cheque is a local cheque or it is payable at par
cheque.
1. If the transaction ID is 29, 30, 31 it means that it is a payable at par cheque. That means the cheque can be cashed at any branch
of the issuing bank.
2. If the transaction ID is 09, 10, 11 then it means it is local cheque. That is the cheque can be cashed only at the issuing bank.
However, the CBS (Core Banking System) has now been established at all banks so the cheques issued after the introduction of CBS
are usually payable at par cheques only.
NOTE: The numbers at the bottom of the cheque are written in a different font style with a special ink that contains magnetic
material so that it can be recognized by Magnetic Character Ink Reader.
Explanation of numbers shown on bottom of the Cheque
11. Crossing of Cheque
Crossing of Cheque means “Drawing Two Parallel Lines” across
the face of the cheque. Thus, crossing is necessary in order to have
safety.
Crossed cheques must be presented through the bank only because
they are not paid at the counter.
Crossing is a popular device for protecting the drawer and payee of
a cheque.
Types of Crossing :-
1. General Crossing
2. Special or Restrictive Crossing
12. Specimen of General Crossing
• There are 2 transverse parallel lines,
marked across its face, or
The cheque bears the words “& Co.” or
“A/C Payee” or “Not Negotiable”
between two parallel lines.
• Crossing is that the bank makes
payment only to the banker whose name
is written in the crossing. Specially
crossed cheques are more safe than a
general crossed cheques.
Specimen of Special or Restrictive
Crossing
13. Endorsement of Cheque
•Signature included on the front or back of a cheque acknowledging that both parties
have agreed to exchange the specified amount on the document.
•The signature or account information included on a back of a cheque acknowledges
that the intended recipient received the document and deposited it.
•To cash a cheque, the issuer and the recipient must indorse the document.
•Negotiation of an instrument is the process by which the ownership is transferred
from 1 person to another person.
•There are 2 parties in Endorsement
—Endorser
The person who signs the instrument with an instrument of transferring
his ownership.
—Endorsee
The person in who’s favor the instrument is transferred.
14. Internet Banking
Brief History
Online services started in New York in 1981 when 4
of the city's major bank:
Citibank
Chase Manhattan
Chemical Bank
Manufacturers Hanover
— offered home banking services using the
videotext system.
15. What is Internet Banking
•Internet banking allows you to conduct bank
transactions online, instead of finding a bank and
interacting with a teller.
•In a broad sense, it use of electronic means to
transfer funds directly from one account to
another, rather than by cheque or cash.
Definition
A system of banking in which customers can view their account details,
pay bills and transfer money by internet.
The remote delivery of new and traditional banking products and services
through electronic delivery channels.
16. Types
PC Banking
Text Phone Banking
Mobile Banking
Digital TV Banking
Automated Teller Machine
Services
Viewing Account Balance
Downloading Bank Statement
Loan Applications and transactions
Ordering Cheque book
Bill Payment
Credit Card
Insurance
Customer Service
Recharge your phone
Ticket Booking
Shopping
17. How can use Internet Banking ?
Step 1: Asses Internet Banking – Obtain your
User ID and Password from bank.
Step 2: Go to your Banks website.
Step 3: Click on Login button.
Step 4: Enter your User ID and Password.
Then the home page will look like this
18. Data flow Diagram of System
Modules
INTERNET
BANKINGT
MONEY
TRANSFER
LOAN
MODULE
ACCOUNT
HISTORYACCOUNT
OPENING
NEW
CUSTOMER
DATA
BALANCE
ENQUIRY
LOGIN
MODULE
19. Advantages
1. Any time banking
2. Any where banking
3. Cash free banking
4. Easy to make utility payments
5. Online Purchases
6. Competitive Advantages
7. Better Profitability
8. Better Customer Relationship
9. Cost less
10. Transaction speed
11. Efficiency
12. Speed Banking
13. Vast coverage
14. Permanent access to the bank
15. Very safe and secure method
16. Security of account
20. Issues in Internet Banking
1. Learning Difficulties
2. Lack of skilled personals
3. Technical Breakdowns
4. Long startup time
5. Necessity of the Internet
6. Customer Care Services
7. Security Issues
Security Risk
Increasing no of fraudulent websites.
Fake email purporting to be sent from banks.
Use of trojan horse programs to capture user IDs
and Password.
21. Conclusion
Account Kit is very necessary for customers, in it they get all the
things who helps them to use their account easily.
Use of debit card is safer than carrying cash.
The main advantages of using cheques as a way of paying for
goods and services are Safe, Trusted and Personalization
The strategy of banks to provide value added services and
products to the consumer, utilizing the internet extensively.
The main aim of e-banking is to making transactions through
online poses and make customer more beneficial.