Top restaurant technology Franchisor leaderboards for Point of Sale (POS), Back of House (BOH) inventory and labor scheduling, Digital Ordering (takeout and catering), Digital loyalty/CRM/Analytics, and hardware deployment/maintenance services.

1. 1 Xenial-IRIS 84.5% 1 eRestaurant 92.0% 1 Tillster 74.6% 1 Granite 83.2%
2 POSitouch 82.6% 2 Hubworks 86.5% 2 MonkeyMedia 73.3% 2 Pivital 73.1%
3 Aloha 82.5% 3 Aloha 79.5% 3 Xenial-Cloud 72.9% 3 Partech 67.4%
4 Touchpoint.io 78.0% 4 Revel 72.5% 4 TakeOutTech 65.5% 4 CompuCom 60.2%
5 Brink 76.0% 5 Silver 66.7% 5 Aloha 64.5% 5 RTG 59.0%
6 Revel 75.3% 6 Upserve 54.1% 6 CrossCom 49.8%
7 Simphony 73.9% 7 Level 10 46.4%
8 Northstar 70.4% 1 MonkeyMedia 75.4% 8 NCR 45.5%
9 Silver 68.9% 1 eRestaurant 92.7% 2 Tillster 70.7% 9 CBS 40.8%
10 Plum 68.9% 2 Hubworks 89.3% 3 Xenial-Cloud 68.5%
11 Toast 68.2% 3 Aloha 77.4% 4 TakeOutTech 65.1%
12 Squirrel 67.2% 4 Silver 63.4% 5 Aloha 61.9% 1 Granite 91.5%
13 Xenial-Cloud 66.4% 5 Revel 60.8% 2 Pivital 81.2%
14 Qu 65.6% 6 Upserve 49.0% 3 CrossCom 77.2%
15 Square 64.1% 1 Tillster 89.9% 4 CompuCom 76.5%
16 Aireus 63.1% 2 Punchh 87.5% 5 Level 10 70.6%
17 Appetize 62.7% 3 Xenial-Cloud 77.0% 6 Partech 67.9%
18 Agilysis 62.0% 7 NCR 67.8%
19 Silverware 61.8% 8 RTG 65.0%
20 ITWERCS 60.8% 1 Tillster 84.3% 9 CBS 54.3%
21 FranPOS 56.1% 2 Punchh 81.3%
3 Xenial-Cloud 67.8%
1 Tillster 88.9%
2 Punchh 83.4%
3 Xenial-Cloud 68.9%
Analytics
Front of House Back of House Digital Hardware Services
Point of Sale Workforce Management Ordering - Takeout Deployment
Ordering - Catering
Inventory Management
Maintenance
Loyalty
CRM
FRANCHISORS
RESTAURANT TECHNOLOGY LEADERBOARDS
2019
Q1
©2019 Grid Decision LLC
Leaderboard Criteria:
• Scope: North America
• Criteria: franchisor experience, all
categories
Statement of Objectivity:
• No funding from vendors
• RFI questions are auto-scored