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European Journal of Business and Management www.iiste.org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.6, No.20, 2014
126
Analysis, Perception and Aspects of Risk Management in the
Construction Sector of Pakistan
Muhammad Haseeb1
, Aneesa Bibi2
, Qamar Afaq Qureshi3
, Irfanullah Khan3
1.Assistant Professor Management Department Hazara University, Mansehra, Pakistan
2.College of Public Administration Huazhong University of Science and Technology
3.Department of Public Administration, Gomal University, Dera Ismail Khan, Pakistan
Abstract
Management of risk is very significant in the construction sector of Pakistan. Firstly, risk and uncertainty are
defined and described in detail. Risk management and risk management process is also defined, described and
explained. This risk and risk management provided necessary details and background for this study. A
questionnaire survey was conducted for collection of data and information about risk management in Pakistan.
Interviews were also conducted for the deeper investigation, study and analysis of the particular specific aspects
of risk management in construction sector of Pakistan. Data analysis was done on the basis of data, information,
ideas and views regarding risk management from the results of questionnaire survey and interviews. In data
analysis, we discussed the aspects of risk management, documentation analysis, research trustworthiness,
contracting types and the role of collaborative relationships such as relational contracting and joint risk
management. This analysis and discussion provided the important concepts of better and effective risk
management.
Keywords: Construction Project, Risk Management, Questionnaire Survey, Interview, Analysis.
1. INTRODUCTION
Risk management is very important for the success of construction projects. Risk management plays significant
role in the accomplishment and completion of constructions projects in Pakistan. Risk management is defined as
a systemic process used to identify, analyze and manage the risks during construction project. Risk management
is a process involving various steps such as risk categorization , risk identification, risk analysis and risk
response. Effective risk management is required for managing and controlling risks for the successful completion
of the project. The four ways to counter risks effectively in the construction projects are risk elimination, risk
reduction, risk retention and risk transfer. The overall objective of risk management is to decrease the negative
events and to increase the positive events for the success of the construction project.
A combination of occurring of probable unforeseen events affecting the project and project objectives is called
risk. Risk is also defined as the chance of occurring of probable event affecting the project. The term risk is very
closely related to the term uncertainty. Risk refers to the negative events, but uncertainty includes both negative
and positive events. There are various sources and approaches for defining and describing risk and uncertainty.
The risk types or components are static risk, dynamic risk and uncertainty. Uncertainty also includes aleatory
risk and epistemic risk. There are three categories of risk considering the sources of risks and these categories are
internal factors related, external factors related and force majeure risks. Generally, pure risk and speculative risks
are the two main kinds of risks.
Questionnaire survey is a suitable method for collection of data and information. Questionnaires were prepared
and distributed among respondents for collection of data about risk management. For the deeper investigation of
specific phenomenon and aspects, interviews were conducted. Results from questionnaire survey and interviews
provided the necessary data about risk management for the analysis. The data was analyzed about the risk
management, risk perception, documentation, research trustworthiness, design-build projects and collaborative
relationships.
2. THEORETICAL FRAMEWORK
The definitions and descriptions of risks and risk management methods are described and explained regarding
the risk management in construction sector of Pakistan. The definitions and descriptions provided the
background and scene for collection and analysis of data. Previous researches are used in different contexts as a
reference for the analysis of same results. The risk perceptions and risk management practices in construction
sector are described and explained.
3. METHODOLOGY
The qualitative method is used in this study for the description analysis of data. The sources of data and
influences and opinions from the researcher played an important role in this study and in the description and
analysis of data and results. We used questionnaire survey and also conducted interviews for the collection of
qualitative data. Then the qualitative data was described and analyzed by qualitative methods.
European Journal of Business and Management
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.6, No.20, 2014
4. LITERATURE REVIEW
Construction sector is a complex sector involving wide number of stakeholders and many linkages with other
sectors like finance, manufacturing, energy, labor etc (Hillebrandt 1985). A number of researchers addressed the
construction sector’s contribution in country’s economy showing the strong linkages between construction sector
and other economy sectors. In research literature, m
analysis of risks in construction projects. A risk ranking methodology allowed an efficient and effective
allocation of resources for dealing with project risks (Baccarini and Archer 2001). A judgme
method was developed which is effective in uncertain situations and conditions in the projects (Oztas and
Okmen 2005). A fuzzy system method was proposed for determining potential changes occurring during the
construction project (Motawa et al. 2006).
The linkage concept was firstly defined by Hirschman in his work “The Strategy of Economic Development”
(Hirschman 1958). The importance of unbalanced growth among supporting economy sectors as contrast with
balanced growth of all related economic sectors (Lean 2001). The importance of construction industry stems
from linkages with other economy sectors (World Bank 1984). The construction sector generates high multiplier
effects through forward and backward linkages with other economy sector
and other economy sectors are not statically interdependent (Bon 1988; Bon 1992). A comparative analysis
between different sectors emphasized on construction sector (Strout 1958). Ball addressed the construction
sector’s overall employment effects (Ball 1965; Ball 1981). The important role of construction sector in the
country’s economy is shown by direct, total and strong linkage indicators (Fox 1976; Bon and Pietroforte 1993,
1995).
4.1 Risk and Uncertainty
Theoretical overview and definition pinpointing is presented in this study because there are various risk and
uncertainty definitions. The definition of project risk can be given by the following equation;
Where,
Pr = Project Risk,
P (E) = Probability of events, I (E) = Impact of events
Risk is also defined as the chances of occurring of probable event affecting the project. The matter of project risk
is both individual and philosophical. Different approaches and s
and risk are as shown in the figure below.
It’s impossible to predict the future accurately, so uncertainty is a part of daily life. We can define and structure
the uncertainty level and the handling of unc
term risk is often used for negative outcomes or negative uncertainties. The term uncertainty is more appropriate
and suitable for the works to be done, so there is a trend of using the
It is needed to focus clearly on the opportunities or upside effects. It is better to focus less on the historical
events, circumstances and conditions. It is better to focus and concentrate more on sources of unc
leading to negative risks or positive opportunities. Uncertainty management is about everything which matters
for completion of objectives and success of the project, not just related to uncertainties faced and specific
objectives. It also includes the perception of uncertainties and risks in a project. It is suggested to replace risk
management and to use uncertainty management for wider view and perspective (Ward and Chapman 2003).
European Journal of Business and Management
2839 (Online)
127
Construction sector is a complex sector involving wide number of stakeholders and many linkages with other
manufacturing, energy, labor etc (Hillebrandt 1985). A number of researchers addressed the
construction sector’s contribution in country’s economy showing the strong linkages between construction sector
and other economy sectors. In research literature, many methodologies for the risk analysis were proposed for
analysis of risks in construction projects. A risk ranking methodology allowed an efficient and effective
allocation of resources for dealing with project risks (Baccarini and Archer 2001). A judgme
method was developed which is effective in uncertain situations and conditions in the projects (Oztas and
Okmen 2005). A fuzzy system method was proposed for determining potential changes occurring during the
et al. 2006).
The linkage concept was firstly defined by Hirschman in his work “The Strategy of Economic Development”
(Hirschman 1958). The importance of unbalanced growth among supporting economy sectors as contrast with
conomic sectors (Lean 2001). The importance of construction industry stems
from linkages with other economy sectors (World Bank 1984). The construction sector generates high multiplier
effects through forward and backward linkages with other economy sectors (Park 1989). The construction sector
and other economy sectors are not statically interdependent (Bon 1988; Bon 1992). A comparative analysis
between different sectors emphasized on construction sector (Strout 1958). Ball addressed the construction
or’s overall employment effects (Ball 1965; Ball 1981). The important role of construction sector in the
country’s economy is shown by direct, total and strong linkage indicators (Fox 1976; Bon and Pietroforte 1993,
cal overview and definition pinpointing is presented in this study because there are various risk and
uncertainty definitions. The definition of project risk can be given by the following equation;
P (E) = Probability of events, I (E) = Impact of events
Risk is also defined as the chances of occurring of probable event affecting the project. The matter of project risk
is both individual and philosophical. Different approaches and sources for defining and describing uncertainty
and risk are as shown in the figure below.
It’s impossible to predict the future accurately, so uncertainty is a part of daily life. We can define and structure
the uncertainty level and the handling of uncertainty. The term risk is very close to the term uncertainty, but the
term risk is often used for negative outcomes or negative uncertainties. The term uncertainty is more appropriate
and suitable for the works to be done, so there is a trend of using the term uncertainty (Ward and Chapman 2003).
It is needed to focus clearly on the opportunities or upside effects. It is better to focus less on the historical
events, circumstances and conditions. It is better to focus and concentrate more on sources of unc
leading to negative risks or positive opportunities. Uncertainty management is about everything which matters
for completion of objectives and success of the project, not just related to uncertainties faced and specific
des the perception of uncertainties and risks in a project. It is suggested to replace risk
management and to use uncertainty management for wider view and perspective (Ward and Chapman 2003).
www.iiste.org
Construction sector is a complex sector involving wide number of stakeholders and many linkages with other
manufacturing, energy, labor etc (Hillebrandt 1985). A number of researchers addressed the
construction sector’s contribution in country’s economy showing the strong linkages between construction sector
any methodologies for the risk analysis were proposed for
analysis of risks in construction projects. A risk ranking methodology allowed an efficient and effective
allocation of resources for dealing with project risks (Baccarini and Archer 2001). A judgmental risk analysis
method was developed which is effective in uncertain situations and conditions in the projects (Oztas and
Okmen 2005). A fuzzy system method was proposed for determining potential changes occurring during the
The linkage concept was firstly defined by Hirschman in his work “The Strategy of Economic Development”
(Hirschman 1958). The importance of unbalanced growth among supporting economy sectors as contrast with
conomic sectors (Lean 2001). The importance of construction industry stems
from linkages with other economy sectors (World Bank 1984). The construction sector generates high multiplier
s (Park 1989). The construction sector
and other economy sectors are not statically interdependent (Bon 1988; Bon 1992). A comparative analysis
between different sectors emphasized on construction sector (Strout 1958). Ball addressed the construction
or’s overall employment effects (Ball 1965; Ball 1981). The important role of construction sector in the
country’s economy is shown by direct, total and strong linkage indicators (Fox 1976; Bon and Pietroforte 1993,
cal overview and definition pinpointing is presented in this study because there are various risk and
uncertainty definitions. The definition of project risk can be given by the following equation;
Risk is also defined as the chances of occurring of probable event affecting the project. The matter of project risk
ources for defining and describing uncertainty
It’s impossible to predict the future accurately, so uncertainty is a part of daily life. We can define and structure
ertainty. The term risk is very close to the term uncertainty, but the
term risk is often used for negative outcomes or negative uncertainties. The term uncertainty is more appropriate
term uncertainty (Ward and Chapman 2003).
It is needed to focus clearly on the opportunities or upside effects. It is better to focus less on the historical
events, circumstances and conditions. It is better to focus and concentrate more on sources of uncertainties
leading to negative risks or positive opportunities. Uncertainty management is about everything which matters
for completion of objectives and success of the project, not just related to uncertainties faced and specific
des the perception of uncertainties and risks in a project. It is suggested to replace risk
management and to use uncertainty management for wider view and perspective (Ward and Chapman 2003).
European Journal of Business and Management
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.6, No.20, 2014
The realization of where and why uncertainty have important rol
used more in both theory and practical work.
According to Project Management Institute, the risk definition should consider and include both positive and
negative events and their effects on the project (PMB
in practical field. Opportunities or positive events are often neglected in practical usage. According to PMI, risk
also includes positive events or upside effects, but in practice the positive e
the negative or downside effects.
Uncertainty and risk are described in theoretical sense and can be addressed as epistemic. An epistemic or
aleatory risk can be regarded as random and estimated with probabilities and c
but still random outcomes. These outcomes of epistemic risk are unpredictable and random, even everything is
done in right way and in the right system. This approach can be given by equation as follows;
Where,
Re = Epistemic Risk,
P(O)= Probability of possible outcomes
Epistemic risk is often related to lack of essential knowledge about related matters, usage of improper methods
and techniques and lack of information for
risk is an unknown event with unknown and random possible consequences or outcomes (Hillson 2004). The
uncertainty term leads to both risks (negative events) as well as opportunities (pos
regarding and describing risk is found in decision theory (Hansson 1994).and also found in the book named Risk
Management in Construction (Flanagan and Norman 1993). Uncertainty has to deal with uncertain outcomes and
is related to performance of the system, so uncertainty can be an epistemic uncertainty (Aven 2003). Logical
framework of risk management process showing risk types or components is shown in the figure below.
Uncertainties and risks are dealt with and handled ev
negative events, while a dynamic risk also includes the positive events where there is chance of gaining
something (Flanagan and Norman 1993). Both static and dynamic risks depend on the project
project related facts and they are sorted according to their effects. The aleatory and epistemic risks have a
theoretical perspective in addressing uncertainty and risk. They show the difference between uncertainty and risk,
so they are very important during early stages of the project. Both aleatory risk and epistemic uncertainty affects
the project outcomes and need different management approaches to deal with them, so the project managers
should be well aware of both aleatory risk and e
and opportunity are shown in the table below.
European Journal of Business and Management
2839 (Online)
128
The realization of where and why uncertainty have important role in project is important. But the term risk is
used more in both theory and practical work.
According to Project Management Institute, the risk definition should consider and include both positive and
negative events and their effects on the project (PMBOK 2000). This definition is fine in theory but it not works
in practical field. Opportunities or positive events are often neglected in practical usage. According to PMI, risk
also includes positive events or upside effects, but in practice the positive events are neglected and focus is on
Uncertainty and risk are described in theoretical sense and can be addressed as epistemic. An epistemic or
aleatory risk can be regarded as random and estimated with probabilities and consequences of possible outcomes,
but still random outcomes. These outcomes of epistemic risk are unpredictable and random, even everything is
done in right way and in the right system. This approach can be given by equation as follows;
P(O)= Probability of possible outcomes
Epistemic risk is often related to lack of essential knowledge about related matters, usage of improper methods
and techniques and lack of information for identification and assessment of risks. An epistemic uncertainty or
risk is an unknown event with unknown and random possible consequences or outcomes (Hillson 2004). The
uncertainty term leads to both risks (negative events) as well as opportunities (positive events). This manner of
regarding and describing risk is found in decision theory (Hansson 1994).and also found in the book named Risk
Management in Construction (Flanagan and Norman 1993). Uncertainty has to deal with uncertain outcomes and
ed to performance of the system, so uncertainty can be an epistemic uncertainty (Aven 2003). Logical
framework of risk management process showing risk types or components is shown in the figure below.
Uncertainties and risks are dealt with and handled everyday on the project. A static risk includes just losses or
negative events, while a dynamic risk also includes the positive events where there is chance of gaining
something (Flanagan and Norman 1993). Both static and dynamic risks depend on the project
project related facts and they are sorted according to their effects. The aleatory and epistemic risks have a
theoretical perspective in addressing uncertainty and risk. They show the difference between uncertainty and risk,
ery important during early stages of the project. Both aleatory risk and epistemic uncertainty affects
the project outcomes and need different management approaches to deal with them, so the project managers
should be well aware of both aleatory risk and epistemic uncertainty. The relationship between uncertainty, risk
and opportunity are shown in the table below.
www.iiste.org
e in project is important. But the term risk is
According to Project Management Institute, the risk definition should consider and include both positive and
OK 2000). This definition is fine in theory but it not works
in practical field. Opportunities or positive events are often neglected in practical usage. According to PMI, risk
vents are neglected and focus is on
Uncertainty and risk are described in theoretical sense and can be addressed as epistemic. An epistemic or
onsequences of possible outcomes,
but still random outcomes. These outcomes of epistemic risk are unpredictable and random, even everything is
done in right way and in the right system. This approach can be given by equation as follows;
Epistemic risk is often related to lack of essential knowledge about related matters, usage of improper methods
identification and assessment of risks. An epistemic uncertainty or
risk is an unknown event with unknown and random possible consequences or outcomes (Hillson 2004). The
itive events). This manner of
regarding and describing risk is found in decision theory (Hansson 1994).and also found in the book named Risk
Management in Construction (Flanagan and Norman 1993). Uncertainty has to deal with uncertain outcomes and
ed to performance of the system, so uncertainty can be an epistemic uncertainty (Aven 2003). Logical
framework of risk management process showing risk types or components is shown in the figure below.
eryday on the project. A static risk includes just losses or
negative events, while a dynamic risk also includes the positive events where there is chance of gaining
something (Flanagan and Norman 1993). Both static and dynamic risks depend on the project type and concrete
project related facts and they are sorted according to their effects. The aleatory and epistemic risks have a
theoretical perspective in addressing uncertainty and risk. They show the difference between uncertainty and risk,
ery important during early stages of the project. Both aleatory risk and epistemic uncertainty affects
the project outcomes and need different management approaches to deal with them, so the project managers
pistemic uncertainty. The relationship between uncertainty, risk
European Journal of Business and Management www.iiste.org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.6, No.20, 2014
129
Table 1 Relationship between Uncertainty, Risk and Opportunity
S. No Terms Definitions and Examples
1 Uncertainty Uncertainty is the term having two possible outcomes like an opportunity
or a risk.
Example: positive opportunity or negative risk.
2 Opportunity Opportunity is the uncertainty with positive impacts or effects.
Example: ground pollution where and when you have effective solution for
dealing with this problem.
3 Epistemic uncertainty
and risk
Epistemic uncertainty and risk is the lack of knowledge and information
about possible consequences or outcomes.
Example: when acquisitioning land, lack of knowledge and information
about ground situation like ground pollution.
4 Aleatory risk Aleatory risk is a random risk having known possible outcomes but
unknown probability and unknown level of impacts and consequences.
Example: known risk of ground pollution, but uncertain and unknown
impacts and consequences of ground pollution risk.
5 Dynamic risk Dynamic risk is a risk having both negative and positive outcomes.
Examples: weather, fluctuation of material prices etc.
6 Static risk Static risk is also known as pure risk and it is only related to negative
outcomes and losses.
Examples: damage, injuries etc.
We used uncertainty for both possibilities of opportunities with positive impacts and risks with negative impacts.
In our study, the definition of risk concentrates on uncertainty’s negative consequences or outcomes. Risk is
described as something which happens and which is not foreseen in contract or project description. This happens
due to lack of information and knowledge of the involved parties. These risks can be aleatory or epistemic, static
or dynamic and any uncertain event which happens during the construction project. It makes the project’s
procedure go different from the normal or standard one. This definition of risk agrees to the questionnaire survey
carried out in UK by (Akintoye and MacLeod 1997). They observed that the contractor’s perception of risks is
associated with the project’s objectives with respect to time, cost and quality.
The uncertain conditions or events can effect or have impact on one or more objectives of the project and are
known as project risks. There are one or more causes of a risk and if not dealt with properly can also have
consequences. A combination of occurring event’s probability and its impacts on the project objectives is known
as project risk (International Standard IEC 2001). The risk concept was discussed in detail and a general concept
of uncertainty was suggested (Ward and Chapman 2003). A questionnaire survey showed that the most of the
project’s parties perceived risk as a negative event (Akintoye and MacLeod 1997). In different project stages or
phases, different kinds or types of risks occur. In some cases, the risks are inherited from the previous phase or
phases of the project. Several approaches are used for classification of project risks and the sources of project
risks (Leung et al. 1998; Tah and Carr 2000; Baloi and Price 2003; Li et al. 2005). The sources of risks are
categorized into three categories as shown in the table below.
Table 2 Three Categories of Sources of Risks
Sr. No. Risk Category Risk Examples
1 Internal factors related Management, relationships, construction and design risks.
2 External factors related Economic, financial, legal and political risks.
3 Force majeure risks Earthquake, floods, riot and war risks.
Risk is identified as the measurement of losses and the measurement of probable outcomes of decision (Byrne
and Cadman 1984). There are two components of risk, which can be represented by the equation below;
Where,
Cr = Components of risk,
P = Probability component,
M = Magnitude
The probability component is equally measured in each ways, but the magnitude component is measured and
expressed in various ways such as the physical damage and economic loss. Risk is the exposure to the possible
financial or economic loss. Opportunity is the positive risk leading to financial or economic gain.
Risks are referred as actual and probable uncertainties influencing the objectives and success of construction
project. The chance of occurrence of adverse or favorable events influencing the success and objectives of
construction project is also known as risk. There are two types of risk as follows:
European Journal of Business and Management
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.6, No.20, 2014
5. RISK MANAGEMENT
A systematic process used to identify, analyze and manage the risks during a construction project is known as
risk management (PMBOK 1998). Most of the construction companies in Pakistan’s construction sector are
facing this important issue of risk management. The risk management
experience in this field, which leads to inadequate estimates, poorly defined objectives and adversarial
relationships. In risk management, we look at the various risk perspectives and then determine how to de
these risks. In risk management, sources of risks are identified, their impacts are determined and suitable
management responses are developed (
New emergent risk are often assessed and controlled in the changing construction industry’
risk management is a cyclic process, not linear process. It is important to assess risks at and during every stage of
the construction project. A cross-disciplinary team supported by open and clear consultation and communication
among and between project-related parties for the effective risk management.
5.1 Risk management process
Risk management is defined as a cyclic process composed of risk identification; risk analysis; risk response and
risk control (Gehner 2003). Mostly the subj
or impact are used for assessment and quantification of risk. Risk response and decision is based on risk
tendency and risk tolerance of the people. Risk measures are according to the r
reduction, transfer and acceptance.
A risk management process is divided systematically into four steps which are as follows.
The effective risk management helps to identify the kinds of risks to be faced and also help
risks during the different stages of construction project. Nowadays, some techniques are developed to control the
potential risks and their impacts (Schuyler 2001; Baker and Reid 2005)
risk level and mitigates the negative effects. Risk management is a systemic process for identification, evaluation
and response to encountered risks in the construction project (Nummedal et al. 1996).
There are four different ways to counter risks in the construction p
Details about these methods are given by following authors (Kelly 1996; Thompson and Perry 1992; Carter and
Doherty 1974). Risks are assessed in risk analysis which is an important part of risk management process
management is a critical project management practice used for ensuring the successful completion of the
construction project (Turner 1999; Chapman 1997; Royer 2000). Primary causes of failure of construction
project are the unmanaged or unmitigated
projects.
European Journal of Business and Management
2839 (Online)
130
d to identify, analyze and manage the risks during a construction project is known as
risk management (PMBOK 1998). Most of the construction companies in Pakistan’s construction sector are
facing this important issue of risk management. The risk management is new issue and there is very less practical
experience in this field, which leads to inadequate estimates, poorly defined objectives and adversarial
relationships. In risk management, we look at the various risk perspectives and then determine how to de
these risks. In risk management, sources of risks are identified, their impacts are determined and suitable
management responses are developed (Uher 2003).
New emergent risk are often assessed and controlled in the changing construction industry’
risk management is a cyclic process, not linear process. It is important to assess risks at and during every stage of
disciplinary team supported by open and clear consultation and communication
related parties for the effective risk management.
Risk management is defined as a cyclic process composed of risk identification; risk analysis; risk response and
Mostly the subjective or objective estimations of risk probability and risk magnitude
or impact are used for assessment and quantification of risk. Risk response and decision is based on risk
tendency and risk tolerance of the people. Risk measures are according to the risk responses which are avoidance,
A risk management process is divided systematically into four steps which are as follows.
The effective risk management helps to identify the kinds of risks to be faced and also help
risks during the different stages of construction project. Nowadays, some techniques are developed to control the
Schuyler 2001; Baker and Reid 2005). Risk management process controls the
mitigates the negative effects. Risk management is a systemic process for identification, evaluation
and response to encountered risks in the construction project (Nummedal et al. 1996).
There are four different ways to counter risks in the construction projects; these four ways are as follows.
Details about these methods are given by following authors (Kelly 1996; Thompson and Perry 1992; Carter and
Doherty 1974). Risks are assessed in risk analysis which is an important part of risk management process
management is a critical project management practice used for ensuring the successful completion of the
construction project (Turner 1999; Chapman 1997; Royer 2000). Primary causes of failure of construction
project are the unmanaged or unmitigated risks, so risk management is very important concern in construction
www.iiste.org
d to identify, analyze and manage the risks during a construction project is known as
risk management (PMBOK 1998). Most of the construction companies in Pakistan’s construction sector are
is new issue and there is very less practical
experience in this field, which leads to inadequate estimates, poorly defined objectives and adversarial
relationships. In risk management, we look at the various risk perspectives and then determine how to deal with
these risks. In risk management, sources of risks are identified, their impacts are determined and suitable
New emergent risk are often assessed and controlled in the changing construction industry’s environment. So the
risk management is a cyclic process, not linear process. It is important to assess risks at and during every stage of
disciplinary team supported by open and clear consultation and communication
Risk management is defined as a cyclic process composed of risk identification; risk analysis; risk response and
ective or objective estimations of risk probability and risk magnitude
or impact are used for assessment and quantification of risk. Risk response and decision is based on risk
isk responses which are avoidance,
The effective risk management helps to identify the kinds of risks to be faced and also helps to manage these
risks during the different stages of construction project. Nowadays, some techniques are developed to control the
. Risk management process controls the
mitigates the negative effects. Risk management is a systemic process for identification, evaluation
rojects; these four ways are as follows.
Details about these methods are given by following authors (Kelly 1996; Thompson and Perry 1992; Carter and
Doherty 1974). Risks are assessed in risk analysis which is an important part of risk management process. Risk
management is a critical project management practice used for ensuring the successful completion of the
construction project (Turner 1999; Chapman 1997; Royer 2000). Primary causes of failure of construction
risks, so risk management is very important concern in construction
European Journal of Business and Management www.iiste.org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.6, No.20, 2014
131
The overall objective of risk management process is to decrease the negative risk events and to increase the
positive opportunities. Risk management process in the project consists of risk identification, risk assessment
and risk response (PMBOK, 1998). This can be given by Moore state machine. Moore state machine is basically
digital design mechanism but here it can be used for excellent representation of risk management process. The
steps in risk management can be considered as states and on every sign 1 bit, next state is accomplished. The
diagram is as follows;
Figure # 5 Risk Management in Moore State Diagram
According to this diagram;
S0 = Risk,
S1 = Risk Identification,
S2 = Risk Assessment,
S3 = Risk Response,
S4 =Risk Management
So, from this diagram, if state S0 is 1, means if there is risk, then it passes it to S1 which is risk identification. It
will remain on S1 till S1 gets 1 because 0 means risk has not been identified yet. Similarly, after seeing 1 from
S1, it goes to S2 which is actually risk assessment. It will be 0 till risk assessment is being done then after having
1 bit it will move to S3.S3 is Risk response. It will remain as 0 till response to risk is being done and 1 will be
shown after the completion of response. Then there is final stage S4 which is risk management. It will remain as
0, if risk is managed, if is not then 1 is sent to S0 and the process is repeated.
In risk identification process, the potential or probable risks are identified. In risk assessment process, the
evaluation and ranking of identified risks is done. In risk response process, the way and process of dealing with
the risks is identified for the mitigation of risks. Many surveys were conducted in the construction industry about
the risk management process (Akintoye and MacLeod 1997; Uher and Toakley 1999; Lyons and Skitmore 2004).
These surveys showed the following results as below.
Most usable methods in risk identification are brainstorming and checklists.
Most usable methods in risk assessment are intuition, experience and subjective judgment.
Most usable methods in risk response are avoidance, transfer and reduction.
6. QUESTIONNAIRE SURVEY
An adequate method of collecting data and information for descriptive studies is the questionnaire survey
(Robson 2002). A questionnaire survey was carried out to analyze the risk management in the projects. The
seven main steps for effective questionnaire survey are listed below (Atkin 2006).
1. To determine the specific requirements and general purpose.
2. To develop the suitable questions and sub-questions to be inquired.
3. To construct the questionnaire in a easier way for the respondents to answer.
4. To determine the sample and population to be asked.
5. To check, pilot and reformulate the questionnaire.
6. To make required adjustments and finalize the questionnaire.
7. To conduct the questionnaire survey.
Total 80 questionnaires were distributed among respondents from different categories. 61 respondents replied to
the questionnaires. The percentage of completed and received questionnaires was 76.25 percent. The detail of
questionnaire distribution and respondents is given below in the table.
European Journal of Business and Management www.iiste.org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.6, No.20, 2014
132
Table 3. Questionnaires and Respondents Detail
Sr. No. Characteristic Detail Contractor Owner Professional
Consultant
Total
1 Questionnaires sent 37 28 15 80
2 Questionnaires received 26 21 14 61
3 Response percentage (%) 70.27 75.00 93.33 76.25
4 University or professional
education of respondents (%)
51.35 57.14 100.00 62.50
5 Professional experience of more
than 10 years (%)
89.18 75.00 53.33 77.50
6 Age of more than 40 years (%) 94.59 60.71 53.33 75.00
7. RISK PERCEPTION IN CONSTRUCTION SECTOR
The attitudes and beliefs of a person make the basis of risk perception (individual judgment). Probabilities,
consequences and mathematical models cannot be included in risk perception. According to a questionnaire
survey in UK, the time, cost and quality objectives of the construction project are closely related to the risk
perception (Akintoye and MacLeod 1997). The occurrence of unforeseen thing or event adversely affecting the
success and completion of the project can be included in risk perception. The conclusion sought after results in
construction projects cannot be given by traditional methods of risk management (Tah and Carr 2001).
Lyons and Skitmore compared and used four surveys about risk perception and risk management from various
researches between 1994 and 2001 by authors (Akintoye and MacLeod 1997; Baker and Ponniah and Smith
1999; Raz and Michael 2001; Uher and Toakley 1999; Lyons and Skitmore 2004). Compared and analyzed these
surveys in their research in 2002 at Queensland engineering construction industry, and they made some
conclusions about development and usage of risk perception and management in construction sector (Lyons and
Skitmore 2004). These conclusions are given as below:
Risk assessment and identification risks are used often.
The most often used risk identification technique is brainstorming.
The most often used risk assessment techniques are judgment, intuition, finding from survey and
experience.
The most frequently used risk assessment methods are qualitative methods.
There are different risk assessment techniques for different cases.
Planning and execution stages risk management is more important than the conceptual and final stages.
Risk analysis is mostly carried out by groups of project teams.
These conclusions were from a survey which covered managers, owners, contractors, property developers and
consultants and the response rate was 22 percent. Mills emphasized the importance of early systematic approach
of risk management by designers and developers in construction process (Mills 2001). The usage of systematic
risk management methods in construction sector is low due to various reasons given as below:
Figure 6.Reasons for Low Usage of Systematic Risk Management Methods
Risk perception and identification relied on knowledge, judgments and experience and is traditionally don’t by
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133
brainstorming, checklists, surveys or interviews (Akintoye and MacLeod 1997; Al-Tabtabai and Diekmann 1992;
Chapman 2001).
8. INTERVIEWS
Interviews are suitable to collect data and to deeply investigate the particular and specific phenomenon (Robson
2002). Structured, semi-structured and unstructured interviews are the three techniques of interviews (Robson
2002). The freedom level of the interviewee and interviewer is the difference between these techniques. The
predetermined questions are unchangeable and they follow a specific order during interview in structured
interviews. The predetermined questions do not follow a specific order including addition of new questions and
skipping of irrelevant questions in semi-structured interviews. The interviewer talks freely with the interviewee
regarding field of interest in unstructured interviews.
Total, 3 interviews were conducted based on the questionnaire survey results. These interviews were conducted
for the deeper analysis of the practices of risk management. The interviewees from the contractor side were site
managers, from the owner side were project managers and from the consultant side were designers and engineers.
9. RESULTS FROM THE INTERVIEWS
The interviews responses are sorted and present in this study. The responses are sorted group-wise like clients,
contractors etc. There is analysis of the results in the end of each section. Project managers working on the
construction site or close to the sites were the client representatives in this study. In some cases, the client
representatives were the consultants.
9.1 Risk Identification
In this section, the questions were focused on what, by whom and how it is done regarding risk identification.
The questions were reformulated frequently during interviews. Questions like “are there any special hard events”,
“what makes you worried” and “what keeps you awake during this project” were also formulated.
In some projects, the clients put the responsibility of risk management on the contractors. The clients for
controlling their project relied on general construction documents. One client talking about a systematic
approach and said: “There are requirements in the management system for managing project risks, but we have
stated that it’s the responsibility of the contractors. This is a new working way and it is very rarely applied”.
Another client also stated the same thing about handling project risks: “We require the contractors to have
management systems for quality and environment, but we don’t have our system for handling risks. We are
working on developing such system for handling project risks”.
In one case, the contractor and the client both were represented by a construction company. Risk analysis was
carried out and the component affecting subcontractor was forwarded for management and control. In most
documents supplied by clients, there were no special plans for specific areas or parts of risk analysis and risk
management. A client talked about the way of controlling construction companies and said: “We cannot demand
or make demand to the contractor for special risk management plan; it is their responsibility to manage risks”.
Another client stated: “In new construction projects we have risk identification plans, but for refurbishment
projects we don’t have any particular risk identification and management plans. This idea made me think that I
go back to my organization and suggest them to work in this direction”. In one project, the client responded that
due to lack of time no risk identification and analysis carried out, he said; “We haven’t carried out risk
identification and risk assessments due to shortage of time”.
There were three events negatively affecting the project, these were not pointed out to the contractor by client.
So there were no actions for managing and controlling these events. Lack of control in the design coordination
was another risk leading to the production problems, and this was not managed and controlled. In other project, a
client depended on his own experience and knowledge and said; “I make my own checklist for the possible
wrong things and it will be followed during the project. As every project is different and have different
requirements, so I don’t follow any template and I will depend on my own document”.
In short, client has different approach toward a problem and is more dependent on contractor. This situation can
simply be given with following equation;
∝
1
Where,
Tcl = Thinking of Client,
Tcn = Thinking of contractor
As work is regulated according to law, so client handles the risks related to the working environment. A demand
for risk management for working environment is putted forward on behalf of client to the contractor. So risks
related to working environment are dealt with separately. The handling of these risks is special due to legal
requirements on working environment.
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Vol.6, No.20, 2014
134
9.2 Risk Assessment
This section is risk assessment and it depends on the responses from first section of risk identification. The focus
of questions is on how, by whom and in what way the identified risk are assessed. Less than 50 % clients agreed
that the risks can be assessed theoretically. Mostly risk assessment is not systemic process depending on
responses of the interviews. This observation can be shown mathematically as follows;
< 0.5
Where,
P (Ra) = Probability of risk assessment
A respondent stated; “The overall risk assessment is automatically done, even it is not in specific documents or
forms. However it is needed to be done in systematic way”. The risk assessment results are related to the
responses of risk identification section.
9.3 Risk Response
To find out more about risk response of clients, the question are more focused on which risks got responses, who
makes decision, who is responsible for risk control and what kind of responses. There are also some risk
response questions which are not related to other stages of risk management.
Clients think that it’s the contractor’s responsibility to find solutions to risks and to control the risks, so clients
are careful for their risk response demands on the contractor. In 30 % projects, the demands of risk control are
through meetings and the contractor’s quality supervision plan. In most projects, the clients rely on construction
documents and put their demands in these documents. Some clients use timetables and schedule to control the
projects by just setting time and deadlines and the rest is in the hands of the contractor to control risks and
complete the time objectives. One project manager stated; “I managed the project through tight and exact
timetables, the deadline was important to us for delivering the project component or whole project”. One client
talked about controlling the contractor and the project and stated; “Mostly we have good construction document
saying what to do and that’s all. Companies are good in their matters, but people working on the construction site
are more important. To have good relationship with these working people is more important than the company
which employed these people”.
10. DATA ANALYSIS
After the collection of completed questionnaires, the data from the questionnaires was analyzed by converting
questions into variable form. There are three different forms of data analysis named as qualitative, quantitative
and structural analysis (Fellows and Liu 2003). Means, frequencies, rankings and distributions were obtained
using customized tables and descriptive statistics and graphs were made for the illustration of statistical data.
The analysis of qualitative data from the interviews was carried out to determine the meaning and for deeper
analysis (Fellows and Liu 2003). The analysis was done to find the patterns and to understand the respondent’s
views, opinions, ideas and perceptions about the study field. The analysis was done easily because most of the
questions were structured and ordered specifically.
11. ASPECTS OF RISK MANAGEMENT
Risk management process is concerned with risk planning, identification, analysis, management, response,
monitoring and mitigation in a project. According to AS/NZS, risk management includes the processes and
structures directed towards realization of potential opportunities and management of adverse effects. Risk
management is defined as an organized method of analysis, recognizing and handling of risks for success and
completion of objectives in construction projects. Risk management is an integral part of projects and its
significance and importance is growing, so many methods and techniques are developed to manage and handle
the probable risks and their impacts. The feedback from practitioners was obtained on the aspects of risk
management as follows:
Risk management usage frequency
Individuals and companies perception of risk tolerance
Limiting factors of risk management implementation
Phase by phase usage of risk management
Implemented risk management methods and techniques
Historical risk data analysis
12. DOCUMENTATION ANALYSIS
There are gaps between the risk management systems and the policies of the companies. These risk management
systems cannot be applied on site because they are considered too extensive. So the site managers use their poor
documentation, knowledge and experience to manage risks. Mostly the results from surveys and interviews are
different as compared to the words in documentation. Instead of using a risk management system to predict
probable future risks and control them, the history and experience is used to manage and control risks.
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13. RESEARCH TRUSTWORTHINESS
Reliability, validity and generalization are considered for establishment of trustworthiness (Robson 2002).
Reliability is related to achieving same results when following and repeating the same procedures and study.
Validity refers to accuracy of the results. Generalization refers to the application of results to the other cases and
situations.
Reliability was ensured through the documentation of all research steps. Validity of study was facilitated by
usage of triangulation involving observer triangulation, methodological triangulation, theory triangulation and
data triangulation (Robson 2002). In this study, three triangulations were used. Observer triangulation was
achieved by cooperating with other researchers and involvement of consultants and advisors in interviews.
Methodological triangulation was achieved by use different methods such as interviews and questionnaire survey.
Data triangulation was achieved by usage of various project actors and numerous data sources. Generalization
was facilitated by the application of most of the results of this study for other situations and cases.
14. DESIGN-BUILD PROJECTS
The responsibility of design and construction is on the contractor in design-build contracts. These design-build
contracts are attractive for clients because responsibility of both design and construction is on the contractor and
the clients set their demands in the documentation. Mathematically, relations of profit of design build projects
are shown by following equation;
>
Where,
DBp = Design built project’s profit margin, DBBp = Design bid built project’s profit margin
The DB project’s profit margin is higher than the DBB’s profit margin (Ernzen and Schexnayder 2000). There is
better performance of DB projects regarding cost, schedule, construction and delivery. The risk is allocated more
to the contractor in DB projects. If contractor uses cheaper and low quality solutions for decreasing his costs,
then the quality of project is lower (Gransberg and Molenaar 2004). The structure risk analysis should be applied
earlier in the construction project because the competence requirements are higher in DB projects (Hakansson et
al. 2007). In Pakistan, the contractors prefer DB contracts instead of DBB contracts (Simu 2006). The
contractors include insurance for extra risks in DB projects and increase their cost price of the projects.
15. COLLABORATIVE RELATIONSHIPS
In construction projects, opportunistic and adversarial behavior is very common because the focus is on
economic results and short-term relationship (Cox and Thompson 1997; Zaghloul and Hartman 2003). Relational
contracting and joint risk management are two important concepts focusing on effective risk management
through better risk allocation and contractual relationships.
15.1 Relational Contracting
Relational contracting (RC) focuses on the recognizing and importance of relationships between contract parties
in construction projects for successful implementation of project. Mutual benefits and profit scenarios are RC
through cooperative relationship (Rahman and Kumaraswamy 2002). The partnering creates effective
collaboration among project parties and is based on RC principles. The relationships in partnership projects are
more stable than other projects (Drexler and Larson 2000). The concept of partnering is formed on the
components of problem solving structures, continuous improvement and common goals. The effective
collaboration of RC leads to better quality, lower costs and fewer disputes. NLC, Paragon construction (pvt)
limited and Habib Rafiq (pvt) limited are the three construction companies of Pakistan and they worked actively
in partnering projects. The better relationships and RC leads to reduction of costs lower contingency funds and
effective process of risk allocation and management (Zaghloul and Hartman 2003). The partnering in
construction projects results in sharing and transfer of experience and knowledge among and between project
actors.
15.2 Joint Risk Management
The better risk allocation in procurement stage through contract cannot guarantee that conflicts and disputes will
not occur during the construction project. The nature, impact and extent of risks can change during the project
and there is also possibility that new risks can appear. Joint risk management is needed to counter and manage
these changed and new risks. Joint risk management (JRM) refers to the working together for controlling and
mitigating changed and new unforeseen risks in the construction project at post contract stages. The results of a
questionnaire survey of Hong Kong construction sector indicated high motivation towards JRM and
recommended JRM for mitigating risks (Rahman and Kumaraswamy 2002).
16. CONCLUSION
The risk and risk management were defined, described and explained for the better idea and background for the
research study about risk management. The questionnaire survey was conducted for the data collection of risk
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Vol.6, No.20, 2014
136
management aspects in construction sector of Pakistan. The interviews were also conducted for deeper and
specific analysis studies of the risk management perspectives. The questionnaire survey and interviews provided
the suitable data, views and ideas for the research analysis of risk management and risk management perceptions
and perspectives. The data and results from questionnaire survey and interviews were analyzed and provided us
the aspects of risk management, documentation analysis, research trustworthiness, design-build projects and
collaborative relationships like relational contracting and joint risk management. The risk management is done
by site managers using their poor documentation, knowledge and experience. Mostly the results from the
questionnaire survey and interviews are different from the documentation. For trustworthiness of research, the
aspects of generalization, reliability and validity are considered. In the construction sector of Pakistan, the
design-build projects are mostly preferred as compared to DBB projects. Collaborative relationship concepts of
relational contracting and joint risk management are very important for better risk allocation and effective risk
management.
17. RECOMMENDATION
It is recommended that the risk management should be given more importance in the construction projects in
Pakistan. The chances of positive events of uncertainties should be increased and chances of occurring of
negative events of uncertainties known as risks should be decreased. The risks should be managed, controlled
and mitigated effectively. The documentation should be more in accordance with the results from questionnaire
surveys and interviews. There should be proper risk allocation in between group actors or parties involved in the
construction project. Risk perception, good relationships in between parties and better relational contracting
should be effectively considered. The joint risk management is recommended for the effective risk management,
risk control and risk mitigation.
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Analysis, perception and aspects of risk management in the construction sector of pakistan

  • 1. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 126 Analysis, Perception and Aspects of Risk Management in the Construction Sector of Pakistan Muhammad Haseeb1 , Aneesa Bibi2 , Qamar Afaq Qureshi3 , Irfanullah Khan3 1.Assistant Professor Management Department Hazara University, Mansehra, Pakistan 2.College of Public Administration Huazhong University of Science and Technology 3.Department of Public Administration, Gomal University, Dera Ismail Khan, Pakistan Abstract Management of risk is very significant in the construction sector of Pakistan. Firstly, risk and uncertainty are defined and described in detail. Risk management and risk management process is also defined, described and explained. This risk and risk management provided necessary details and background for this study. A questionnaire survey was conducted for collection of data and information about risk management in Pakistan. Interviews were also conducted for the deeper investigation, study and analysis of the particular specific aspects of risk management in construction sector of Pakistan. Data analysis was done on the basis of data, information, ideas and views regarding risk management from the results of questionnaire survey and interviews. In data analysis, we discussed the aspects of risk management, documentation analysis, research trustworthiness, contracting types and the role of collaborative relationships such as relational contracting and joint risk management. This analysis and discussion provided the important concepts of better and effective risk management. Keywords: Construction Project, Risk Management, Questionnaire Survey, Interview, Analysis. 1. INTRODUCTION Risk management is very important for the success of construction projects. Risk management plays significant role in the accomplishment and completion of constructions projects in Pakistan. Risk management is defined as a systemic process used to identify, analyze and manage the risks during construction project. Risk management is a process involving various steps such as risk categorization , risk identification, risk analysis and risk response. Effective risk management is required for managing and controlling risks for the successful completion of the project. The four ways to counter risks effectively in the construction projects are risk elimination, risk reduction, risk retention and risk transfer. The overall objective of risk management is to decrease the negative events and to increase the positive events for the success of the construction project. A combination of occurring of probable unforeseen events affecting the project and project objectives is called risk. Risk is also defined as the chance of occurring of probable event affecting the project. The term risk is very closely related to the term uncertainty. Risk refers to the negative events, but uncertainty includes both negative and positive events. There are various sources and approaches for defining and describing risk and uncertainty. The risk types or components are static risk, dynamic risk and uncertainty. Uncertainty also includes aleatory risk and epistemic risk. There are three categories of risk considering the sources of risks and these categories are internal factors related, external factors related and force majeure risks. Generally, pure risk and speculative risks are the two main kinds of risks. Questionnaire survey is a suitable method for collection of data and information. Questionnaires were prepared and distributed among respondents for collection of data about risk management. For the deeper investigation of specific phenomenon and aspects, interviews were conducted. Results from questionnaire survey and interviews provided the necessary data about risk management for the analysis. The data was analyzed about the risk management, risk perception, documentation, research trustworthiness, design-build projects and collaborative relationships. 2. THEORETICAL FRAMEWORK The definitions and descriptions of risks and risk management methods are described and explained regarding the risk management in construction sector of Pakistan. The definitions and descriptions provided the background and scene for collection and analysis of data. Previous researches are used in different contexts as a reference for the analysis of same results. The risk perceptions and risk management practices in construction sector are described and explained. 3. METHODOLOGY The qualitative method is used in this study for the description analysis of data. The sources of data and influences and opinions from the researcher played an important role in this study and in the description and analysis of data and results. We used questionnaire survey and also conducted interviews for the collection of qualitative data. Then the qualitative data was described and analyzed by qualitative methods.
  • 2. European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 4. LITERATURE REVIEW Construction sector is a complex sector involving wide number of stakeholders and many linkages with other sectors like finance, manufacturing, energy, labor etc (Hillebrandt 1985). A number of researchers addressed the construction sector’s contribution in country’s economy showing the strong linkages between construction sector and other economy sectors. In research literature, m analysis of risks in construction projects. A risk ranking methodology allowed an efficient and effective allocation of resources for dealing with project risks (Baccarini and Archer 2001). A judgme method was developed which is effective in uncertain situations and conditions in the projects (Oztas and Okmen 2005). A fuzzy system method was proposed for determining potential changes occurring during the construction project (Motawa et al. 2006). The linkage concept was firstly defined by Hirschman in his work “The Strategy of Economic Development” (Hirschman 1958). The importance of unbalanced growth among supporting economy sectors as contrast with balanced growth of all related economic sectors (Lean 2001). The importance of construction industry stems from linkages with other economy sectors (World Bank 1984). The construction sector generates high multiplier effects through forward and backward linkages with other economy sector and other economy sectors are not statically interdependent (Bon 1988; Bon 1992). A comparative analysis between different sectors emphasized on construction sector (Strout 1958). Ball addressed the construction sector’s overall employment effects (Ball 1965; Ball 1981). The important role of construction sector in the country’s economy is shown by direct, total and strong linkage indicators (Fox 1976; Bon and Pietroforte 1993, 1995). 4.1 Risk and Uncertainty Theoretical overview and definition pinpointing is presented in this study because there are various risk and uncertainty definitions. The definition of project risk can be given by the following equation; Where, Pr = Project Risk, P (E) = Probability of events, I (E) = Impact of events Risk is also defined as the chances of occurring of probable event affecting the project. The matter of project risk is both individual and philosophical. Different approaches and s and risk are as shown in the figure below. It’s impossible to predict the future accurately, so uncertainty is a part of daily life. We can define and structure the uncertainty level and the handling of unc term risk is often used for negative outcomes or negative uncertainties. The term uncertainty is more appropriate and suitable for the works to be done, so there is a trend of using the It is needed to focus clearly on the opportunities or upside effects. It is better to focus less on the historical events, circumstances and conditions. It is better to focus and concentrate more on sources of unc leading to negative risks or positive opportunities. Uncertainty management is about everything which matters for completion of objectives and success of the project, not just related to uncertainties faced and specific objectives. It also includes the perception of uncertainties and risks in a project. It is suggested to replace risk management and to use uncertainty management for wider view and perspective (Ward and Chapman 2003). European Journal of Business and Management 2839 (Online) 127 Construction sector is a complex sector involving wide number of stakeholders and many linkages with other manufacturing, energy, labor etc (Hillebrandt 1985). A number of researchers addressed the construction sector’s contribution in country’s economy showing the strong linkages between construction sector and other economy sectors. In research literature, many methodologies for the risk analysis were proposed for analysis of risks in construction projects. A risk ranking methodology allowed an efficient and effective allocation of resources for dealing with project risks (Baccarini and Archer 2001). A judgme method was developed which is effective in uncertain situations and conditions in the projects (Oztas and Okmen 2005). A fuzzy system method was proposed for determining potential changes occurring during the et al. 2006). The linkage concept was firstly defined by Hirschman in his work “The Strategy of Economic Development” (Hirschman 1958). The importance of unbalanced growth among supporting economy sectors as contrast with conomic sectors (Lean 2001). The importance of construction industry stems from linkages with other economy sectors (World Bank 1984). The construction sector generates high multiplier effects through forward and backward linkages with other economy sectors (Park 1989). The construction sector and other economy sectors are not statically interdependent (Bon 1988; Bon 1992). A comparative analysis between different sectors emphasized on construction sector (Strout 1958). Ball addressed the construction or’s overall employment effects (Ball 1965; Ball 1981). The important role of construction sector in the country’s economy is shown by direct, total and strong linkage indicators (Fox 1976; Bon and Pietroforte 1993, cal overview and definition pinpointing is presented in this study because there are various risk and uncertainty definitions. The definition of project risk can be given by the following equation; P (E) = Probability of events, I (E) = Impact of events Risk is also defined as the chances of occurring of probable event affecting the project. The matter of project risk is both individual and philosophical. Different approaches and sources for defining and describing uncertainty and risk are as shown in the figure below. It’s impossible to predict the future accurately, so uncertainty is a part of daily life. We can define and structure the uncertainty level and the handling of uncertainty. The term risk is very close to the term uncertainty, but the term risk is often used for negative outcomes or negative uncertainties. The term uncertainty is more appropriate and suitable for the works to be done, so there is a trend of using the term uncertainty (Ward and Chapman 2003). It is needed to focus clearly on the opportunities or upside effects. It is better to focus less on the historical events, circumstances and conditions. It is better to focus and concentrate more on sources of unc leading to negative risks or positive opportunities. Uncertainty management is about everything which matters for completion of objectives and success of the project, not just related to uncertainties faced and specific des the perception of uncertainties and risks in a project. It is suggested to replace risk management and to use uncertainty management for wider view and perspective (Ward and Chapman 2003). www.iiste.org Construction sector is a complex sector involving wide number of stakeholders and many linkages with other manufacturing, energy, labor etc (Hillebrandt 1985). A number of researchers addressed the construction sector’s contribution in country’s economy showing the strong linkages between construction sector any methodologies for the risk analysis were proposed for analysis of risks in construction projects. A risk ranking methodology allowed an efficient and effective allocation of resources for dealing with project risks (Baccarini and Archer 2001). A judgmental risk analysis method was developed which is effective in uncertain situations and conditions in the projects (Oztas and Okmen 2005). A fuzzy system method was proposed for determining potential changes occurring during the The linkage concept was firstly defined by Hirschman in his work “The Strategy of Economic Development” (Hirschman 1958). The importance of unbalanced growth among supporting economy sectors as contrast with conomic sectors (Lean 2001). The importance of construction industry stems from linkages with other economy sectors (World Bank 1984). The construction sector generates high multiplier s (Park 1989). The construction sector and other economy sectors are not statically interdependent (Bon 1988; Bon 1992). A comparative analysis between different sectors emphasized on construction sector (Strout 1958). Ball addressed the construction or’s overall employment effects (Ball 1965; Ball 1981). The important role of construction sector in the country’s economy is shown by direct, total and strong linkage indicators (Fox 1976; Bon and Pietroforte 1993, cal overview and definition pinpointing is presented in this study because there are various risk and uncertainty definitions. The definition of project risk can be given by the following equation; Risk is also defined as the chances of occurring of probable event affecting the project. The matter of project risk ources for defining and describing uncertainty It’s impossible to predict the future accurately, so uncertainty is a part of daily life. We can define and structure ertainty. The term risk is very close to the term uncertainty, but the term risk is often used for negative outcomes or negative uncertainties. The term uncertainty is more appropriate term uncertainty (Ward and Chapman 2003). It is needed to focus clearly on the opportunities or upside effects. It is better to focus less on the historical events, circumstances and conditions. It is better to focus and concentrate more on sources of uncertainties leading to negative risks or positive opportunities. Uncertainty management is about everything which matters for completion of objectives and success of the project, not just related to uncertainties faced and specific des the perception of uncertainties and risks in a project. It is suggested to replace risk management and to use uncertainty management for wider view and perspective (Ward and Chapman 2003).
  • 3. European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 The realization of where and why uncertainty have important rol used more in both theory and practical work. According to Project Management Institute, the risk definition should consider and include both positive and negative events and their effects on the project (PMB in practical field. Opportunities or positive events are often neglected in practical usage. According to PMI, risk also includes positive events or upside effects, but in practice the positive e the negative or downside effects. Uncertainty and risk are described in theoretical sense and can be addressed as epistemic. An epistemic or aleatory risk can be regarded as random and estimated with probabilities and c but still random outcomes. These outcomes of epistemic risk are unpredictable and random, even everything is done in right way and in the right system. This approach can be given by equation as follows; Where, Re = Epistemic Risk, P(O)= Probability of possible outcomes Epistemic risk is often related to lack of essential knowledge about related matters, usage of improper methods and techniques and lack of information for risk is an unknown event with unknown and random possible consequences or outcomes (Hillson 2004). The uncertainty term leads to both risks (negative events) as well as opportunities (pos regarding and describing risk is found in decision theory (Hansson 1994).and also found in the book named Risk Management in Construction (Flanagan and Norman 1993). Uncertainty has to deal with uncertain outcomes and is related to performance of the system, so uncertainty can be an epistemic uncertainty (Aven 2003). Logical framework of risk management process showing risk types or components is shown in the figure below. Uncertainties and risks are dealt with and handled ev negative events, while a dynamic risk also includes the positive events where there is chance of gaining something (Flanagan and Norman 1993). Both static and dynamic risks depend on the project project related facts and they are sorted according to their effects. The aleatory and epistemic risks have a theoretical perspective in addressing uncertainty and risk. They show the difference between uncertainty and risk, so they are very important during early stages of the project. Both aleatory risk and epistemic uncertainty affects the project outcomes and need different management approaches to deal with them, so the project managers should be well aware of both aleatory risk and e and opportunity are shown in the table below. European Journal of Business and Management 2839 (Online) 128 The realization of where and why uncertainty have important role in project is important. But the term risk is used more in both theory and practical work. According to Project Management Institute, the risk definition should consider and include both positive and negative events and their effects on the project (PMBOK 2000). This definition is fine in theory but it not works in practical field. Opportunities or positive events are often neglected in practical usage. According to PMI, risk also includes positive events or upside effects, but in practice the positive events are neglected and focus is on Uncertainty and risk are described in theoretical sense and can be addressed as epistemic. An epistemic or aleatory risk can be regarded as random and estimated with probabilities and consequences of possible outcomes, but still random outcomes. These outcomes of epistemic risk are unpredictable and random, even everything is done in right way and in the right system. This approach can be given by equation as follows; P(O)= Probability of possible outcomes Epistemic risk is often related to lack of essential knowledge about related matters, usage of improper methods and techniques and lack of information for identification and assessment of risks. An epistemic uncertainty or risk is an unknown event with unknown and random possible consequences or outcomes (Hillson 2004). The uncertainty term leads to both risks (negative events) as well as opportunities (positive events). This manner of regarding and describing risk is found in decision theory (Hansson 1994).and also found in the book named Risk Management in Construction (Flanagan and Norman 1993). Uncertainty has to deal with uncertain outcomes and ed to performance of the system, so uncertainty can be an epistemic uncertainty (Aven 2003). Logical framework of risk management process showing risk types or components is shown in the figure below. Uncertainties and risks are dealt with and handled everyday on the project. A static risk includes just losses or negative events, while a dynamic risk also includes the positive events where there is chance of gaining something (Flanagan and Norman 1993). Both static and dynamic risks depend on the project project related facts and they are sorted according to their effects. The aleatory and epistemic risks have a theoretical perspective in addressing uncertainty and risk. They show the difference between uncertainty and risk, ery important during early stages of the project. Both aleatory risk and epistemic uncertainty affects the project outcomes and need different management approaches to deal with them, so the project managers should be well aware of both aleatory risk and epistemic uncertainty. The relationship between uncertainty, risk and opportunity are shown in the table below. www.iiste.org e in project is important. But the term risk is According to Project Management Institute, the risk definition should consider and include both positive and OK 2000). This definition is fine in theory but it not works in practical field. Opportunities or positive events are often neglected in practical usage. According to PMI, risk vents are neglected and focus is on Uncertainty and risk are described in theoretical sense and can be addressed as epistemic. An epistemic or onsequences of possible outcomes, but still random outcomes. These outcomes of epistemic risk are unpredictable and random, even everything is done in right way and in the right system. This approach can be given by equation as follows; Epistemic risk is often related to lack of essential knowledge about related matters, usage of improper methods identification and assessment of risks. An epistemic uncertainty or risk is an unknown event with unknown and random possible consequences or outcomes (Hillson 2004). The itive events). This manner of regarding and describing risk is found in decision theory (Hansson 1994).and also found in the book named Risk Management in Construction (Flanagan and Norman 1993). Uncertainty has to deal with uncertain outcomes and ed to performance of the system, so uncertainty can be an epistemic uncertainty (Aven 2003). Logical framework of risk management process showing risk types or components is shown in the figure below. eryday on the project. A static risk includes just losses or negative events, while a dynamic risk also includes the positive events where there is chance of gaining something (Flanagan and Norman 1993). Both static and dynamic risks depend on the project type and concrete project related facts and they are sorted according to their effects. The aleatory and epistemic risks have a theoretical perspective in addressing uncertainty and risk. They show the difference between uncertainty and risk, ery important during early stages of the project. Both aleatory risk and epistemic uncertainty affects the project outcomes and need different management approaches to deal with them, so the project managers pistemic uncertainty. The relationship between uncertainty, risk
  • 4. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 129 Table 1 Relationship between Uncertainty, Risk and Opportunity S. No Terms Definitions and Examples 1 Uncertainty Uncertainty is the term having two possible outcomes like an opportunity or a risk. Example: positive opportunity or negative risk. 2 Opportunity Opportunity is the uncertainty with positive impacts or effects. Example: ground pollution where and when you have effective solution for dealing with this problem. 3 Epistemic uncertainty and risk Epistemic uncertainty and risk is the lack of knowledge and information about possible consequences or outcomes. Example: when acquisitioning land, lack of knowledge and information about ground situation like ground pollution. 4 Aleatory risk Aleatory risk is a random risk having known possible outcomes but unknown probability and unknown level of impacts and consequences. Example: known risk of ground pollution, but uncertain and unknown impacts and consequences of ground pollution risk. 5 Dynamic risk Dynamic risk is a risk having both negative and positive outcomes. Examples: weather, fluctuation of material prices etc. 6 Static risk Static risk is also known as pure risk and it is only related to negative outcomes and losses. Examples: damage, injuries etc. We used uncertainty for both possibilities of opportunities with positive impacts and risks with negative impacts. In our study, the definition of risk concentrates on uncertainty’s negative consequences or outcomes. Risk is described as something which happens and which is not foreseen in contract or project description. This happens due to lack of information and knowledge of the involved parties. These risks can be aleatory or epistemic, static or dynamic and any uncertain event which happens during the construction project. It makes the project’s procedure go different from the normal or standard one. This definition of risk agrees to the questionnaire survey carried out in UK by (Akintoye and MacLeod 1997). They observed that the contractor’s perception of risks is associated with the project’s objectives with respect to time, cost and quality. The uncertain conditions or events can effect or have impact on one or more objectives of the project and are known as project risks. There are one or more causes of a risk and if not dealt with properly can also have consequences. A combination of occurring event’s probability and its impacts on the project objectives is known as project risk (International Standard IEC 2001). The risk concept was discussed in detail and a general concept of uncertainty was suggested (Ward and Chapman 2003). A questionnaire survey showed that the most of the project’s parties perceived risk as a negative event (Akintoye and MacLeod 1997). In different project stages or phases, different kinds or types of risks occur. In some cases, the risks are inherited from the previous phase or phases of the project. Several approaches are used for classification of project risks and the sources of project risks (Leung et al. 1998; Tah and Carr 2000; Baloi and Price 2003; Li et al. 2005). The sources of risks are categorized into three categories as shown in the table below. Table 2 Three Categories of Sources of Risks Sr. No. Risk Category Risk Examples 1 Internal factors related Management, relationships, construction and design risks. 2 External factors related Economic, financial, legal and political risks. 3 Force majeure risks Earthquake, floods, riot and war risks. Risk is identified as the measurement of losses and the measurement of probable outcomes of decision (Byrne and Cadman 1984). There are two components of risk, which can be represented by the equation below; Where, Cr = Components of risk, P = Probability component, M = Magnitude The probability component is equally measured in each ways, but the magnitude component is measured and expressed in various ways such as the physical damage and economic loss. Risk is the exposure to the possible financial or economic loss. Opportunity is the positive risk leading to financial or economic gain. Risks are referred as actual and probable uncertainties influencing the objectives and success of construction project. The chance of occurrence of adverse or favorable events influencing the success and objectives of construction project is also known as risk. There are two types of risk as follows:
  • 5. European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 5. RISK MANAGEMENT A systematic process used to identify, analyze and manage the risks during a construction project is known as risk management (PMBOK 1998). Most of the construction companies in Pakistan’s construction sector are facing this important issue of risk management. The risk management experience in this field, which leads to inadequate estimates, poorly defined objectives and adversarial relationships. In risk management, we look at the various risk perspectives and then determine how to de these risks. In risk management, sources of risks are identified, their impacts are determined and suitable management responses are developed ( New emergent risk are often assessed and controlled in the changing construction industry’ risk management is a cyclic process, not linear process. It is important to assess risks at and during every stage of the construction project. A cross-disciplinary team supported by open and clear consultation and communication among and between project-related parties for the effective risk management. 5.1 Risk management process Risk management is defined as a cyclic process composed of risk identification; risk analysis; risk response and risk control (Gehner 2003). Mostly the subj or impact are used for assessment and quantification of risk. Risk response and decision is based on risk tendency and risk tolerance of the people. Risk measures are according to the r reduction, transfer and acceptance. A risk management process is divided systematically into four steps which are as follows. The effective risk management helps to identify the kinds of risks to be faced and also help risks during the different stages of construction project. Nowadays, some techniques are developed to control the potential risks and their impacts (Schuyler 2001; Baker and Reid 2005) risk level and mitigates the negative effects. Risk management is a systemic process for identification, evaluation and response to encountered risks in the construction project (Nummedal et al. 1996). There are four different ways to counter risks in the construction p Details about these methods are given by following authors (Kelly 1996; Thompson and Perry 1992; Carter and Doherty 1974). Risks are assessed in risk analysis which is an important part of risk management process management is a critical project management practice used for ensuring the successful completion of the construction project (Turner 1999; Chapman 1997; Royer 2000). Primary causes of failure of construction project are the unmanaged or unmitigated projects. European Journal of Business and Management 2839 (Online) 130 d to identify, analyze and manage the risks during a construction project is known as risk management (PMBOK 1998). Most of the construction companies in Pakistan’s construction sector are facing this important issue of risk management. The risk management is new issue and there is very less practical experience in this field, which leads to inadequate estimates, poorly defined objectives and adversarial relationships. In risk management, we look at the various risk perspectives and then determine how to de these risks. In risk management, sources of risks are identified, their impacts are determined and suitable management responses are developed (Uher 2003). New emergent risk are often assessed and controlled in the changing construction industry’ risk management is a cyclic process, not linear process. It is important to assess risks at and during every stage of disciplinary team supported by open and clear consultation and communication related parties for the effective risk management. Risk management is defined as a cyclic process composed of risk identification; risk analysis; risk response and Mostly the subjective or objective estimations of risk probability and risk magnitude or impact are used for assessment and quantification of risk. Risk response and decision is based on risk tendency and risk tolerance of the people. Risk measures are according to the risk responses which are avoidance, A risk management process is divided systematically into four steps which are as follows. The effective risk management helps to identify the kinds of risks to be faced and also help risks during the different stages of construction project. Nowadays, some techniques are developed to control the Schuyler 2001; Baker and Reid 2005). Risk management process controls the mitigates the negative effects. Risk management is a systemic process for identification, evaluation and response to encountered risks in the construction project (Nummedal et al. 1996). There are four different ways to counter risks in the construction projects; these four ways are as follows. Details about these methods are given by following authors (Kelly 1996; Thompson and Perry 1992; Carter and Doherty 1974). Risks are assessed in risk analysis which is an important part of risk management process management is a critical project management practice used for ensuring the successful completion of the construction project (Turner 1999; Chapman 1997; Royer 2000). Primary causes of failure of construction project are the unmanaged or unmitigated risks, so risk management is very important concern in construction www.iiste.org d to identify, analyze and manage the risks during a construction project is known as risk management (PMBOK 1998). Most of the construction companies in Pakistan’s construction sector are is new issue and there is very less practical experience in this field, which leads to inadequate estimates, poorly defined objectives and adversarial relationships. In risk management, we look at the various risk perspectives and then determine how to deal with these risks. In risk management, sources of risks are identified, their impacts are determined and suitable New emergent risk are often assessed and controlled in the changing construction industry’s environment. So the risk management is a cyclic process, not linear process. It is important to assess risks at and during every stage of disciplinary team supported by open and clear consultation and communication Risk management is defined as a cyclic process composed of risk identification; risk analysis; risk response and ective or objective estimations of risk probability and risk magnitude or impact are used for assessment and quantification of risk. Risk response and decision is based on risk isk responses which are avoidance, The effective risk management helps to identify the kinds of risks to be faced and also helps to manage these risks during the different stages of construction project. Nowadays, some techniques are developed to control the . Risk management process controls the mitigates the negative effects. Risk management is a systemic process for identification, evaluation rojects; these four ways are as follows. Details about these methods are given by following authors (Kelly 1996; Thompson and Perry 1992; Carter and Doherty 1974). Risks are assessed in risk analysis which is an important part of risk management process. Risk management is a critical project management practice used for ensuring the successful completion of the construction project (Turner 1999; Chapman 1997; Royer 2000). Primary causes of failure of construction risks, so risk management is very important concern in construction
  • 6. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 131 The overall objective of risk management process is to decrease the negative risk events and to increase the positive opportunities. Risk management process in the project consists of risk identification, risk assessment and risk response (PMBOK, 1998). This can be given by Moore state machine. Moore state machine is basically digital design mechanism but here it can be used for excellent representation of risk management process. The steps in risk management can be considered as states and on every sign 1 bit, next state is accomplished. The diagram is as follows; Figure # 5 Risk Management in Moore State Diagram According to this diagram; S0 = Risk, S1 = Risk Identification, S2 = Risk Assessment, S3 = Risk Response, S4 =Risk Management So, from this diagram, if state S0 is 1, means if there is risk, then it passes it to S1 which is risk identification. It will remain on S1 till S1 gets 1 because 0 means risk has not been identified yet. Similarly, after seeing 1 from S1, it goes to S2 which is actually risk assessment. It will be 0 till risk assessment is being done then after having 1 bit it will move to S3.S3 is Risk response. It will remain as 0 till response to risk is being done and 1 will be shown after the completion of response. Then there is final stage S4 which is risk management. It will remain as 0, if risk is managed, if is not then 1 is sent to S0 and the process is repeated. In risk identification process, the potential or probable risks are identified. In risk assessment process, the evaluation and ranking of identified risks is done. In risk response process, the way and process of dealing with the risks is identified for the mitigation of risks. Many surveys were conducted in the construction industry about the risk management process (Akintoye and MacLeod 1997; Uher and Toakley 1999; Lyons and Skitmore 2004). These surveys showed the following results as below. Most usable methods in risk identification are brainstorming and checklists. Most usable methods in risk assessment are intuition, experience and subjective judgment. Most usable methods in risk response are avoidance, transfer and reduction. 6. QUESTIONNAIRE SURVEY An adequate method of collecting data and information for descriptive studies is the questionnaire survey (Robson 2002). A questionnaire survey was carried out to analyze the risk management in the projects. The seven main steps for effective questionnaire survey are listed below (Atkin 2006). 1. To determine the specific requirements and general purpose. 2. To develop the suitable questions and sub-questions to be inquired. 3. To construct the questionnaire in a easier way for the respondents to answer. 4. To determine the sample and population to be asked. 5. To check, pilot and reformulate the questionnaire. 6. To make required adjustments and finalize the questionnaire. 7. To conduct the questionnaire survey. Total 80 questionnaires were distributed among respondents from different categories. 61 respondents replied to the questionnaires. The percentage of completed and received questionnaires was 76.25 percent. The detail of questionnaire distribution and respondents is given below in the table.
  • 7. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 132 Table 3. Questionnaires and Respondents Detail Sr. No. Characteristic Detail Contractor Owner Professional Consultant Total 1 Questionnaires sent 37 28 15 80 2 Questionnaires received 26 21 14 61 3 Response percentage (%) 70.27 75.00 93.33 76.25 4 University or professional education of respondents (%) 51.35 57.14 100.00 62.50 5 Professional experience of more than 10 years (%) 89.18 75.00 53.33 77.50 6 Age of more than 40 years (%) 94.59 60.71 53.33 75.00 7. RISK PERCEPTION IN CONSTRUCTION SECTOR The attitudes and beliefs of a person make the basis of risk perception (individual judgment). Probabilities, consequences and mathematical models cannot be included in risk perception. According to a questionnaire survey in UK, the time, cost and quality objectives of the construction project are closely related to the risk perception (Akintoye and MacLeod 1997). The occurrence of unforeseen thing or event adversely affecting the success and completion of the project can be included in risk perception. The conclusion sought after results in construction projects cannot be given by traditional methods of risk management (Tah and Carr 2001). Lyons and Skitmore compared and used four surveys about risk perception and risk management from various researches between 1994 and 2001 by authors (Akintoye and MacLeod 1997; Baker and Ponniah and Smith 1999; Raz and Michael 2001; Uher and Toakley 1999; Lyons and Skitmore 2004). Compared and analyzed these surveys in their research in 2002 at Queensland engineering construction industry, and they made some conclusions about development and usage of risk perception and management in construction sector (Lyons and Skitmore 2004). These conclusions are given as below: Risk assessment and identification risks are used often. The most often used risk identification technique is brainstorming. The most often used risk assessment techniques are judgment, intuition, finding from survey and experience. The most frequently used risk assessment methods are qualitative methods. There are different risk assessment techniques for different cases. Planning and execution stages risk management is more important than the conceptual and final stages. Risk analysis is mostly carried out by groups of project teams. These conclusions were from a survey which covered managers, owners, contractors, property developers and consultants and the response rate was 22 percent. Mills emphasized the importance of early systematic approach of risk management by designers and developers in construction process (Mills 2001). The usage of systematic risk management methods in construction sector is low due to various reasons given as below: Figure 6.Reasons for Low Usage of Systematic Risk Management Methods Risk perception and identification relied on knowledge, judgments and experience and is traditionally don’t by
  • 8. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 133 brainstorming, checklists, surveys or interviews (Akintoye and MacLeod 1997; Al-Tabtabai and Diekmann 1992; Chapman 2001). 8. INTERVIEWS Interviews are suitable to collect data and to deeply investigate the particular and specific phenomenon (Robson 2002). Structured, semi-structured and unstructured interviews are the three techniques of interviews (Robson 2002). The freedom level of the interviewee and interviewer is the difference between these techniques. The predetermined questions are unchangeable and they follow a specific order during interview in structured interviews. The predetermined questions do not follow a specific order including addition of new questions and skipping of irrelevant questions in semi-structured interviews. The interviewer talks freely with the interviewee regarding field of interest in unstructured interviews. Total, 3 interviews were conducted based on the questionnaire survey results. These interviews were conducted for the deeper analysis of the practices of risk management. The interviewees from the contractor side were site managers, from the owner side were project managers and from the consultant side were designers and engineers. 9. RESULTS FROM THE INTERVIEWS The interviews responses are sorted and present in this study. The responses are sorted group-wise like clients, contractors etc. There is analysis of the results in the end of each section. Project managers working on the construction site or close to the sites were the client representatives in this study. In some cases, the client representatives were the consultants. 9.1 Risk Identification In this section, the questions were focused on what, by whom and how it is done regarding risk identification. The questions were reformulated frequently during interviews. Questions like “are there any special hard events”, “what makes you worried” and “what keeps you awake during this project” were also formulated. In some projects, the clients put the responsibility of risk management on the contractors. The clients for controlling their project relied on general construction documents. One client talking about a systematic approach and said: “There are requirements in the management system for managing project risks, but we have stated that it’s the responsibility of the contractors. This is a new working way and it is very rarely applied”. Another client also stated the same thing about handling project risks: “We require the contractors to have management systems for quality and environment, but we don’t have our system for handling risks. We are working on developing such system for handling project risks”. In one case, the contractor and the client both were represented by a construction company. Risk analysis was carried out and the component affecting subcontractor was forwarded for management and control. In most documents supplied by clients, there were no special plans for specific areas or parts of risk analysis and risk management. A client talked about the way of controlling construction companies and said: “We cannot demand or make demand to the contractor for special risk management plan; it is their responsibility to manage risks”. Another client stated: “In new construction projects we have risk identification plans, but for refurbishment projects we don’t have any particular risk identification and management plans. This idea made me think that I go back to my organization and suggest them to work in this direction”. In one project, the client responded that due to lack of time no risk identification and analysis carried out, he said; “We haven’t carried out risk identification and risk assessments due to shortage of time”. There were three events negatively affecting the project, these were not pointed out to the contractor by client. So there were no actions for managing and controlling these events. Lack of control in the design coordination was another risk leading to the production problems, and this was not managed and controlled. In other project, a client depended on his own experience and knowledge and said; “I make my own checklist for the possible wrong things and it will be followed during the project. As every project is different and have different requirements, so I don’t follow any template and I will depend on my own document”. In short, client has different approach toward a problem and is more dependent on contractor. This situation can simply be given with following equation; ∝ 1 Where, Tcl = Thinking of Client, Tcn = Thinking of contractor As work is regulated according to law, so client handles the risks related to the working environment. A demand for risk management for working environment is putted forward on behalf of client to the contractor. So risks related to working environment are dealt with separately. The handling of these risks is special due to legal requirements on working environment.
  • 9. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 134 9.2 Risk Assessment This section is risk assessment and it depends on the responses from first section of risk identification. The focus of questions is on how, by whom and in what way the identified risk are assessed. Less than 50 % clients agreed that the risks can be assessed theoretically. Mostly risk assessment is not systemic process depending on responses of the interviews. This observation can be shown mathematically as follows; < 0.5 Where, P (Ra) = Probability of risk assessment A respondent stated; “The overall risk assessment is automatically done, even it is not in specific documents or forms. However it is needed to be done in systematic way”. The risk assessment results are related to the responses of risk identification section. 9.3 Risk Response To find out more about risk response of clients, the question are more focused on which risks got responses, who makes decision, who is responsible for risk control and what kind of responses. There are also some risk response questions which are not related to other stages of risk management. Clients think that it’s the contractor’s responsibility to find solutions to risks and to control the risks, so clients are careful for their risk response demands on the contractor. In 30 % projects, the demands of risk control are through meetings and the contractor’s quality supervision plan. In most projects, the clients rely on construction documents and put their demands in these documents. Some clients use timetables and schedule to control the projects by just setting time and deadlines and the rest is in the hands of the contractor to control risks and complete the time objectives. One project manager stated; “I managed the project through tight and exact timetables, the deadline was important to us for delivering the project component or whole project”. One client talked about controlling the contractor and the project and stated; “Mostly we have good construction document saying what to do and that’s all. Companies are good in their matters, but people working on the construction site are more important. To have good relationship with these working people is more important than the company which employed these people”. 10. DATA ANALYSIS After the collection of completed questionnaires, the data from the questionnaires was analyzed by converting questions into variable form. There are three different forms of data analysis named as qualitative, quantitative and structural analysis (Fellows and Liu 2003). Means, frequencies, rankings and distributions were obtained using customized tables and descriptive statistics and graphs were made for the illustration of statistical data. The analysis of qualitative data from the interviews was carried out to determine the meaning and for deeper analysis (Fellows and Liu 2003). The analysis was done to find the patterns and to understand the respondent’s views, opinions, ideas and perceptions about the study field. The analysis was done easily because most of the questions were structured and ordered specifically. 11. ASPECTS OF RISK MANAGEMENT Risk management process is concerned with risk planning, identification, analysis, management, response, monitoring and mitigation in a project. According to AS/NZS, risk management includes the processes and structures directed towards realization of potential opportunities and management of adverse effects. Risk management is defined as an organized method of analysis, recognizing and handling of risks for success and completion of objectives in construction projects. Risk management is an integral part of projects and its significance and importance is growing, so many methods and techniques are developed to manage and handle the probable risks and their impacts. The feedback from practitioners was obtained on the aspects of risk management as follows: Risk management usage frequency Individuals and companies perception of risk tolerance Limiting factors of risk management implementation Phase by phase usage of risk management Implemented risk management methods and techniques Historical risk data analysis 12. DOCUMENTATION ANALYSIS There are gaps between the risk management systems and the policies of the companies. These risk management systems cannot be applied on site because they are considered too extensive. So the site managers use their poor documentation, knowledge and experience to manage risks. Mostly the results from surveys and interviews are different as compared to the words in documentation. Instead of using a risk management system to predict probable future risks and control them, the history and experience is used to manage and control risks.
  • 10. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 135 13. RESEARCH TRUSTWORTHINESS Reliability, validity and generalization are considered for establishment of trustworthiness (Robson 2002). Reliability is related to achieving same results when following and repeating the same procedures and study. Validity refers to accuracy of the results. Generalization refers to the application of results to the other cases and situations. Reliability was ensured through the documentation of all research steps. Validity of study was facilitated by usage of triangulation involving observer triangulation, methodological triangulation, theory triangulation and data triangulation (Robson 2002). In this study, three triangulations were used. Observer triangulation was achieved by cooperating with other researchers and involvement of consultants and advisors in interviews. Methodological triangulation was achieved by use different methods such as interviews and questionnaire survey. Data triangulation was achieved by usage of various project actors and numerous data sources. Generalization was facilitated by the application of most of the results of this study for other situations and cases. 14. DESIGN-BUILD PROJECTS The responsibility of design and construction is on the contractor in design-build contracts. These design-build contracts are attractive for clients because responsibility of both design and construction is on the contractor and the clients set their demands in the documentation. Mathematically, relations of profit of design build projects are shown by following equation; > Where, DBp = Design built project’s profit margin, DBBp = Design bid built project’s profit margin The DB project’s profit margin is higher than the DBB’s profit margin (Ernzen and Schexnayder 2000). There is better performance of DB projects regarding cost, schedule, construction and delivery. The risk is allocated more to the contractor in DB projects. If contractor uses cheaper and low quality solutions for decreasing his costs, then the quality of project is lower (Gransberg and Molenaar 2004). The structure risk analysis should be applied earlier in the construction project because the competence requirements are higher in DB projects (Hakansson et al. 2007). In Pakistan, the contractors prefer DB contracts instead of DBB contracts (Simu 2006). The contractors include insurance for extra risks in DB projects and increase their cost price of the projects. 15. COLLABORATIVE RELATIONSHIPS In construction projects, opportunistic and adversarial behavior is very common because the focus is on economic results and short-term relationship (Cox and Thompson 1997; Zaghloul and Hartman 2003). Relational contracting and joint risk management are two important concepts focusing on effective risk management through better risk allocation and contractual relationships. 15.1 Relational Contracting Relational contracting (RC) focuses on the recognizing and importance of relationships between contract parties in construction projects for successful implementation of project. Mutual benefits and profit scenarios are RC through cooperative relationship (Rahman and Kumaraswamy 2002). The partnering creates effective collaboration among project parties and is based on RC principles. The relationships in partnership projects are more stable than other projects (Drexler and Larson 2000). The concept of partnering is formed on the components of problem solving structures, continuous improvement and common goals. The effective collaboration of RC leads to better quality, lower costs and fewer disputes. NLC, Paragon construction (pvt) limited and Habib Rafiq (pvt) limited are the three construction companies of Pakistan and they worked actively in partnering projects. The better relationships and RC leads to reduction of costs lower contingency funds and effective process of risk allocation and management (Zaghloul and Hartman 2003). The partnering in construction projects results in sharing and transfer of experience and knowledge among and between project actors. 15.2 Joint Risk Management The better risk allocation in procurement stage through contract cannot guarantee that conflicts and disputes will not occur during the construction project. The nature, impact and extent of risks can change during the project and there is also possibility that new risks can appear. Joint risk management is needed to counter and manage these changed and new risks. Joint risk management (JRM) refers to the working together for controlling and mitigating changed and new unforeseen risks in the construction project at post contract stages. The results of a questionnaire survey of Hong Kong construction sector indicated high motivation towards JRM and recommended JRM for mitigating risks (Rahman and Kumaraswamy 2002). 16. CONCLUSION The risk and risk management were defined, described and explained for the better idea and background for the research study about risk management. The questionnaire survey was conducted for the data collection of risk
  • 11. European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.20, 2014 136 management aspects in construction sector of Pakistan. The interviews were also conducted for deeper and specific analysis studies of the risk management perspectives. The questionnaire survey and interviews provided the suitable data, views and ideas for the research analysis of risk management and risk management perceptions and perspectives. The data and results from questionnaire survey and interviews were analyzed and provided us the aspects of risk management, documentation analysis, research trustworthiness, design-build projects and collaborative relationships like relational contracting and joint risk management. The risk management is done by site managers using their poor documentation, knowledge and experience. Mostly the results from the questionnaire survey and interviews are different from the documentation. For trustworthiness of research, the aspects of generalization, reliability and validity are considered. In the construction sector of Pakistan, the design-build projects are mostly preferred as compared to DBB projects. Collaborative relationship concepts of relational contracting and joint risk management are very important for better risk allocation and effective risk management. 17. RECOMMENDATION It is recommended that the risk management should be given more importance in the construction projects in Pakistan. The chances of positive events of uncertainties should be increased and chances of occurring of negative events of uncertainties known as risks should be decreased. The risks should be managed, controlled and mitigated effectively. The documentation should be more in accordance with the results from questionnaire surveys and interviews. There should be proper risk allocation in between group actors or parties involved in the construction project. Risk perception, good relationships in between parties and better relational contracting should be effectively considered. The joint risk management is recommended for the effective risk management, risk control and risk mitigation. REFERENCES 1. Akintoye AE, MacLeod MJ. Risk analysis and management in construction. International journal of project management, 1997; 15(1): 31-38. 2. Aven T. Foundations of risk analysis. Chichester John Wiley and sons Ltd, 2003. 3. Atkins WD. World review of road pricing. Final report prepared for the commission for integrated transport (CFIT): Phase 2, 2006. 4. Al-Tabtabai H, Diekmann JE. Judgmental forecasting in construction project. Construction management and economics, 1992; 10:19-30. 5. Baker S, Ponniah D, Smith S. Survey of risk management in major UK Company’s. Journal of professional issues in engineering education and practice, 1999; 125(3): 94-102. 6. Baker W, Reid H. Identifying and managing risk. 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