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Header
Section Title
Digital
Salary &
Industry
Insights
6th Edition
propelllondon.com
0207 432 6340
hello@propellondon.com
@propellondon.com
2 Digital Salary Industry Insights
Preface	 4
Methodology	 5
Demographics	 6
Industry Overview	 7
Job satisfaction	 8
Willingness to move roles	 10
Factors that drive job change	 11
How professionals find a role	 12
Bonus	 14
C-Level Insights	 15
Contractual Staff & Freelancers	 16
Remuneration Perceptions	 17
Salary overview	 18
Gender pay gap	 18
Marketing 	19
Highlights & Key demographics	 20
Factors that drive job change	 21
Job satisfaction	 22
Salaries	 23
Contract Rates	 24
Advertising-Operations/Trafficking	25
Affiliates	 25
Content Management	 26
eCommerce	 26
eCRM	 27
Online Marketing/Digital Generalist	 27
Paid Search	 28
Paid Social	 28
Planning	 29
Product management	 29
Project management	 30
RTB	 30
SEO	 31
Social Media	 31
Operations	 32
Commercial	 33
Highlights & Key demographics	 34
Factors that drive job change	 35
Job satisfaction	 36
Salaries	 37
Contract Rates	 38
Business Development	 39
Pre-Sales	 39
Publisher Development	 40
Advertising Sales	 40
Technology Sales	 41
Sales Management	 41
Technical Account Management	 42
Technical	 43
Highlights & Key demographics	 44
Factors that drive job change	 45
Job satisfaction	 46
Salaries	 47	
48	
49	
49	
50	
50	
51	
51	
52	
52	
53
	 53
Creative Services	 55
Highlights & Key demographics	 56
Factors that drive job changes	 57
Job satisfaction	 58
Salaries	 59
Contract Rates	 60
UX	 60
Design	 61
Artwork	 61
Creative	 62
Technologist	 62
Contents
Digital Salary Industry Insights 3
The sixth edition of our ‘Salary & Industry Insights’ report builds on the success of
last year’s and continues to be an invaluable tool for employers and job seekers alike.
This year our research delves even deeper into the working lives of the professionals
who drive the global digital economy.
Similar to last year’s edition, our research combines the results from an online
survey (with over 1,800 respondents) with data taken from our own internal records
and relationships with employers. This method of data collection allows us to
present a broad insight not only into people’s salaries, but also their opinions on
their current jobs.
How does your salary compare to your peers? How satisfied are digital
professionals and what factors drive job change?
Thanks to our extensive insight we are now able to answer these questions
and more.
So whether you’re looking to hire, get hired or are just interested in the results, our
report is a fantastic resource for the people who make up the global digital economy.
Melina Jacovou
CEO & Founder
Propel
“This year our research delves even
deeper into the working lives of
the professionals who drive the
global digital economy.”
Welcome
4 Digital Salary Industry Insights
Propel’s sixth annual ‘Digital Salary & Industry Insights’ combines our own internal salary
data with over 1,800 respondents to a survey we conducted in February and March of 2015.
The survey builds on the successful introduction of this element in our 2014 research, and
provides insight into levels of satisfaction and role perceptions within the global digital
economy.
The report is split into five main sections. First, an industry overview section breaks
down the overall results from our findings across our entire sample, showing differences
across seniority, length of tenure, gender and sector.
The remaining four sections analyse our sample based on their wider role
classification. We split out our respondents into four main groups: Marketing, Commercial,
Technical and Creative roles. We also included a wider 'Operations' group.
Within these role groups, data is broken down further by seniority. The classification of
these seniorities varies dependent on the particular occupation being analysed, but for the
vast majority of roles, the following definitions are appropriate:
•	 Junior: 0 - 3 years experience, non management role
•	 Mid-level: 3 - 7 years experience, mid management level
•	 Senior: 8+ years experience, senior management level
•	 C-level: Country Manager, Director or Board level status
The following pages provide a brief overview of the methodology adopted to compile the
report, and a summary of the demographic splits for the entire sample in terms of gender, type
of business, age and skill set.
This document has been produced by Propel in partnership with The Drum.
Any queries regarding the contents of this report, as well as any media queries, can be directed
to our marketing department on 0207 432 6340 or by emailing us at survey@propellondon.com.
Preface
Digital Salary Industry Insights 5
Our research data is drawn from two primary sources; an online survey carried out in early
2015, and internal salary records drawn from our own database.
Online survey
We gathered the data through a pre-tested and then revised questionnaire throughout
February and March of 2015. The responses were collected online and hosted on
SurveyMonkey, then analysed in Microsoft Office Excel and IBM SPSS.
We received 1,849 responses to the survey. 213 of these responses were invalidated due to being
either incomplete, irrelevant or due to respondent error.
The final survey data set therefore consists of 1,636 respondents working across the digital
economy.
The questionnaire structure took into consideration a number of factors regarding
respondents behaviour, namely:
•	 Direct influences - demographic variables (age, gender, seniority, job title and salary)
•	 Behavioural variables - career level, years in industry, skill
•	 Deduced influences - job satisfaction, attitudes, lifestyle, career patterns
Internal data
We took a total of 1,650 records from our own administrative database, which allowed us to
supplement the salary data provided by survey respondents with robust data drawn from
placed candidates.
Final data total
In total we have 3,286 individual data records to form the basis of our analysis.
Methodology
Demographics are widely consistent to the sample observed in our 2014 salary survey. Positively,
women now account for slightly more of the sample at 40%, compared to 36% in 2014.
In terms of geography, 78% of respondents are based in the Greater London area.
Approximately 15% are from the remaining regions of the UK and the remaining 7% are
from overseas (predominantly the USA and Europe at 55% and 33% respectively).
6 Digital Salary Industry Insights
Demographics
Women 40%
Men 60%
Junior 13%
C-level 9%
Mid-level 39%
Senior 39%
Creative
16%
Commercial 19%
Technical 21%
Marketing &
Advertising 44%
18-24, 7%55-64, 1%
25-34, 56%35-54, 36%
In an
agency 39%
Technology
Vendor 18%
In-house/
clientside 43%
Less than
1 year 40%
5 years + 7%
2-5 years
25%
1-2 years
28%
Demographics overview: Gender
Demographics overview: Seniority
Demographics overview: Skill Set
Demographics overview: Age
Demographics overview: Type of business
Demographics overview: Time in role
Section 1:
Industry
Overview
Before delving deeper into the four main
sections, we break down the main trends in
the industry overview section.
This section acts to provide perspective to
the rest of the report and provide a general
summary of employee perceptions across
the sector.
Industry Overview
8 Digital Salary Industry Insights
One of the primary factors explored in the survey is job satisfaction, and the factors which act
to influence this across individuals.
The results show that 63% of respondents are either satisfied or very satisfied in their roles,
a slight decrease compared to 2014 (64%). C-level and junior respondents show the highest
level of job satisfaction (approx. 25% of employees across both groups state that they are
‘very’ satisfied). As with 2014, there are no significant differences when satisfaction is split
by gender.
Similar to our 2014 salary survey, length of tenure continues to hold a strong link to
satisfaction. Those with 2-5 years of service continue to be the most dissatisfied group (27% of
this group are dissatisfied, and only 8% are very satisfied). Those working at an organisation
for under a year continue to be the most satisfied, with 67% of this group showing some level
of positive satisfaction (28% are “very satisfied”).
In terms of the factors most likely to influence satisfaction, a number of crucial components
were highlighted by our respondents. The most important was deemed to be working
environment and culture, followed closely by financial remuneration, feedback and
recognition, and work life balance.
In the 2014 report, we highlighted the importance of linking company success to an individual’s
own sense of professional success. There still appear to be challenges with engaging junior
members of staff with overall company success. Only 20% of juniors believe company success
is important to their own professional success, in comparison with 52% of C-level individuals.
In contrast, more than 67% junior level professionals determine financial success as the
most important factor in their own achievements.
Job satisfaction
Recommendations
•	 Engaging with staff at the 2-5 year period remains crucial for employers, as these
individuals continue to display the lowest levels of satisfaction across the sample.
•	 Junior members of staff remain distanced from company success as an influence to their
own perceptions of achievement. More remains to be done to convince staff outside the
boardroom that wider company success is important.
•	 Developing a productive and welcoming organisational culture and working environment
is particularly crucial to employees. More focus should be given to fostering an effective
culture, and towards recruiting employees that display a good cultural fit.
Digital Salary Industry Insights 9
Women
62% satisfied
19% very satisfied
25%
C-level
Men
64% satisfied
19% very satisfied
Junior Mid-level Senior C-level
93% 91% 83% 83%
Junior: 61% satisfied
Mid-level: 62% satisfied
C-level: 68% satisfied
Senior: 63% satisfied
Creative
CommercialTechnical
Marketing
JOB SATISFACTION by skill
63% of respondents are SATISFIED in their roles
20% Junior
27% Mid-level
33% Senior
52% C-level
MOST SATISFIED LEAST
Importance of COMPANY SUCCESS to job satisfaction
27% dissatisfied / 2-5 years in role
23% dissatisfied / 1-2 years in role
17% dissatisfied / <1 year in role
Importance of CAREER PROGRESSION to job satisfaction
VERY
SATISFIED
62%
68%
66%
60%
Industry Overview
Despite the upturn in the economy, the results show that willingness to move roles has
actually decreased from 2014, with only 52% of individuals looking to change roles compared
to 59% last year.
Intentions continue to be slightly higher amongst men (53% to 50% of women). There is also a
downward trend based on seniority, with juniors the most likely to move at 54%, followed by
mid-level (53%), senior (52%) and C-level at 49%.
All types of organisation covered in the survey display similar leaving intentions, with
agency and client side respondents hovering around the 52% average, and tech vendors
just below at 51%.
As observed in the 2014 report, bonus receipt continues to influence leaving intentions. Only
50% of those receiving a bonus are seeking to leave, in comparison to 57% of those who do not
receive this type of incentive.
One interesting insight was that perceptions of remuneration are a crucial influence on
leaving intentions. To illustrate this, 60% of those believing they are fairly paid intend to stay
in their role this year. Furthermore, out of those believing they are overpaid, 71% have no
intention of changing roles. In sharp contrast to this, only 28% of those believing they are
underpaid are not seeking to change roles this year.
Another important financial aspect refers to previous compensation vs. current
compensation. 60% of the individuals who accepted a pay cut when taking on their current
role are planning to move on, in comparison to only 47% of those earning more.
Time in post also remains as a persistent predictor of leaving intentions. Only 37% of those in
post for a year are intending to leave, in comparison with 68% of those who have held a role for
between 2-5 years.
Willingness to move roles
10 Digital Salary Industry Insights
Industry Overview
Recommendations
•	 As observed in the job satisfaction section, it remains crucial to build initiatives designed
to engage those in post for 2-5 years, as they remain the most likely to move on.
•	 Bonus receipt continues to have an effect on leaving intentions, but perceptions of
remuneration appear even more important.
•	 Recruitment and salary reviews need to take remuneration perceptions into account.
Employees should be confident that they are fairly compensated for their roles.
Similarly, a candidate’s previous salary should be considered in the recruitment stage, as
if the suggested salary for the role doesn’t compare favourably with their previous
wage, they are more likely to move on.
Digital Salary Industry Insights 11
Industry Overview
Respondents were asked two questions relative to job change, with the first focused on
reasons for leaving their previous roles. The main reasons for moving on are consistent
with those observed in our 2014 research.
The most commonly provided reason overall was lack of career development opportunities,
with 21% of respondents stating this as their main reason. This is closely followed by the need
for a new challenge (17%), with salary the third most stated reason at 14%.
Salary decreases in importance as seniority increases. With senior individuals focusing on
career development and new challenges (both 18%) and salary dropping to 12% in this group.
This is even more pronounced among C-level individuals, with salary only accounting for 5%
of leaving decisions, with new challenges and career development at 25% and 21% respectively.
As seniority increases, redundancy also becomes more salient as a factor, accounting for ap-
proximately 7% in the junior and mid-level brackets, but rising to 12% in the senior and C-level.
Respondents were also asked, if they opted to move roles now, what their most likely reasons
for doing so would be (rated from 1-6). Interestingly, the reason which was rated the most likely
(across all seniority brackets) was financial remuneration (rated at 4.5 on average), followed by
career progression (4.1 average).
Factors that drive job change
Recommendations
•	 Financial remuneration remains critical to retaining and engaging employees.
•	 Career progression should be carefully considered along with job enrichment initiatives
to ensure that individuals aren’t moving on due to a lack of development opportunities.
Graphic: Most significant factors driving job change (Overall)
Junior Mid-level Senior C-level
10%
20%
30%
40%
13%
20%
17%
15%
24%
17% 18% 18%
12%
25%
21%
5%
new challenge % lack of development opportunities % uncompetitive salary %
The most popular methods overall for searching for roles are LinkedIn (51%), recruitment
consultancies (47%) and online job boards/personal networks (both at 44%). Headhunting firms
and direct applications are also seen as viable methods, at 39% and 37% respectively.
Social media is increasing in relevance but is still low overall, at 16%. The continued decline of
print is also evident, with only 5% of respondents considering this an appropriate option.
The most stable source across all levels appears to be LinkedIn, which hovers at approximately
45% across all levels.
If we split the results by seniority, we find a pronounced preference among the more senior
levels for personalised methods of search. C-level and senior individuals are much more
likely to use headhunting firms (58% and 44% respectively), compared to only 23% of juniors.
Personal networks also hover around 50% for the more senior levels, and drop to 35% for
juniors.
Conversely, juniors show the highest use of social media (24%) which drops to only 10%
for C-level individuals.
In terms of sector based preferences, creative individuals are the most likely to consider social
media (23%) and least likely to use headhunters. (33%) This is mirrored on the commercial
side, with these individuals the least likely to use social (12%) and the most likely to use
headhunters (48%).
How professionals find a role
12 Digital Salary Industry Insights
Industry Overview
Graphic: Methods of finding a role by seniority (Overall)
LinkedIn Social Media
(Twitter,
Facebook)
Headhunter Online
advertisement
/job boards
Direct
application
Personal
network
Recruitment
consultancy
10%
20%
30%
40%
50%
60% Junior
Mid-level
Senior
C-level
45%
24%
18%
13%
10%
23%
26%
35%
39%
38%
32%
35%
42%
36%
40%
50% 50%
48%
51%
34%
44%
58%
44%
46% 46%
45%
54%
52%
Digital Salary Industry Insights 13
Industry Overview
In terms of how individuals found their current roles, the most common method overall is
through a recruitment consultancy, with this accounting for 26% of roles. When combined
with headhunting firms at 16%, recruitment services firms account for 42% of all roles.
Personal network is the second largest individual factor, accounting for 21% of roles across the
entire sample. Less than 1% of all roles were found through a print advertisement.
There are clear differences across seniority which mirror the search preferences found in the
previous page, with recruitment consultancies the primary source in the junior groups,
shifting to headhunting firms as seniority increases.
Across sectors, role sources are widely similar. There are some specific differences however,
particularly between the creative and commercial sectors - with creatives showing a marked
preference for recruitment firms (30% to 22% commercial) and commercial individuals more
likely to have found their role through a headhunting firm (20% to 13% creative).
Recommendations
•	 LinkedIn continues to be a stable preferred search option for individuals, so a
strong presence on here is essential.
•	 Building relationships with headhunters and recruitment firms is crucial, as these are
still the most likely route for an individual into a role, outside of their own personal
network.
Graphic: How roles were found by sector (Overall)
Creative Marketing &
Advertising
Technical Commercial
10%
20%
30%
40%
30%
22%
13%
15%
6% 5%
28%
20%
16%
14%
6%
9%
23%
20%
15%
19%
6% 7%
22%
24%
20%
10%
7% 8%
Recruitment consultancy
Personal network
Headhunter
Online advertisement
Applied directly
LinkedIn
Bonus receipt has increased relative to the 2014 report, in which 50% of the sample received
some type of bonus. 55% of the 2015 respondents to our survey are receiving some form of
bonus.
Slightly more men (56%) than women (51%) receive a bonus, and bonus receipt also rises
dramatically based on age, with 89% of the over 55 group receiving a bonus, in comparison to
48% of 18-24 year olds.
As would be expected, those in senior roles are also more likely to receive a bonus, with 70%
of C-level individuals receiving a bonus in comparison to 40% of juniors. Although this still
represents an increase for juniors relative to the 2014 survey.
Bonus receipt is most common in tech vendor organisations, with 72% of these individuals in
receipt of a bonus, in comparison to only 44% of agency staff.
In terms of actual bonus size, they are most likely to be within 0-10% of an individual’s
salary, with 52% of all respondents receiving a bonus of this size.
As previously mentioned, an individual’s perception of their remuneration is crucial to their
decision to stay in post or not. Bonus receipt does not appear to affect this by more than a
few percentage points however, with 65% of individuals receiving a bonus believing they are
fairly paid, in comparison to 61% of those who do not. This suggests that the relatively small
average bonus of 10% or less is not enough to change remuneration perceptions in a
meaningful way.
Bonus
14 Digital Salary Industry Insights
Industry Overview
Graphic: Receipt of bonus by seniority (Overall)
Junior Mid-level Senior C-level
20%
10%
30%
50%
40%
60%
70%
80%
58%
42%
47%
53%
43%
57%
29%
71%no yes
Digital Salary Industry Insights 15
Industry Overview
As part of our survey, we collected specific data on C-level executives and their experiences
of employment.
Of our C-level sample, 40% hold global responsibility, with 32% responsible for UK operations
only and an additional 21% accountable for European performance.
85% of C-level individuals are working more than the standard forty hours per week,
with approximately 40% of the C-level group working for over 50 hours per week.
C-Level individuals appear invested in their roles, with more than 47% of executives seeking
to remain in their position for two years or more, with the most common notice period for
changing roles sitting at 3 months (approx. 58%).
Bonus receipt appears to have a more pronounced effect on C-level leaving intentions than
with other groups in the report, 57% of those not receiving a bonus intend to leave in 2015,
compared to 47% of those in receipt of one. The most common size of bonus is 0-10% of salary
as with the overall sample, with a third of executives receiving this percentage.
Trends present in other sections of our analysis also apply to our executive sample. For
example, remuneration perception continues to be critical, with 66% of executives that
perceive themselves as being underpaid intending to change roles this year, compared to 43%
of fairly paid directors. The 2-5 year tenure and its effects on satisfaction also persist at
C-level, with just under a quarter of these individuals dissatisfied with their current role, and
a staggering 73% of directors in post for this time seeking to change roles.
Interestingly, only 33% of C-level individuals have received some form of executive coaching.
The most common commute time is around 30 minutes to an hour, with 45% of individuals in
this bracket – which is consistent with the UK average commute of 56 minutes.
C-Level Insights
Graphic: Working hours per week (C-level) Graphic: Commute time (C-level)
31-40h, 14.67%
<30h, 0.67%
more than 70h, 2.67%
41-50h,
44.67%
61-70h, 10%
51-60h, 27.33%
less than 1/2 h, 25%
3-4h, 2%
2-3h, 3%
1/2 - 1 h
45%
1-2h, 25%
16 Digital Salary Industry Insights
We were also interested in the unique experiences of freelance and contract staff with regards
to their working habits and preferences.
Of the contract staff we surveyed, length of contract was fairly evenly split between the
brackets we specified, with approximately 30% of staff in each bracket (less than three, three
to six and over six months). Our sample of freelancers also appear to secure new contracts
reasonably quickly, with over a third stating their average time period between contracts as
less than 1 week. Overall, 90% of the group are able to secure a new contract within a
month or less.
The most common legal framework by far is the limited company, with 77% of the sample
opting to trade under this arrangement.
The majority of freelancers sampled are only willing to travel for up to two hours or less
per project, with only 10% of the sample happy to travel more for a role. When working on
a project, approximately 60% are willing to stay away from home for a significant period of
time
Recruitment agencies are the preferred job search method by a significant margin with 64%
of our contract staff gaining their next role this way.
Interestingly, despite freelancer satisfaction being higher than the survey average at 70%,
over 52% of freelancers surveyed would consider a permanent role as a future career move.
Contractual Staff & Freelancers
Industry Overview
Graphic: Average time between contracts
less than 1 wk, 36%
over 3 months, 4%
3 months, 3%
2 months, 3%
1-2 wks, 26%
1 month, 15%
3-4 wks, 13%
Digital Salary Industry Insights 17
One of the most commonly observed trends throughout our sample was that remuneration
perception appeared to have a strong influence on leaving intentions, with individuals who
believe they are underpaid consistently more likely to be seeking a new role.
Remuneration perception and satisfaction also appear to be related, with 74% of respondents
that are very dissatisfied across the sample stating that they are underpaid. In sharp contrast,
84% of individuals who are very satisfied, state that they are fairly paid. Whenever we increase
a level in terms of satisfaction, we also see higher levels of positive remuneration perception.
As financial success also persists as one the most important factors in determining individual
views of professional success among the sample, it is crucial that organisations are commu-
nicating reward systems effectively to ensure that employees have an open understanding of
how their remuneration has been determined, and why this is appropriate in relation to other
members of the organisation.
Traditionally, it has been argued that individuals base their own pay perceptions on equity
models in relation to their co-workers, and perceive these levels of pay in the wider context of
organisational justice.
Perceptions of organisational justice have been studied extensively by academics and HR
professionals, and have been determined to influence a wide range of behaviours, including
satisfaction and leaving intentions. Views of organisational justice have also been shown to
impact behaviours within the workplace, linking to withdrawal behaviours such as absentee-
ism and lateness, and a number of behaviours linked to job performance.
Therefore, although complete organisational transparency may not always be appropriate or
possible in terms of pay communication, there should be a level of focus applied within
organisations to ensure that employees believe their pay is fair and equitable.
Where this is not the case, creating communication programs that outline the reasoning be-
hind remuneration models to ensure that employees are aware of the mechanics behind
them is important. Employers should also react appropriately to any injustices highlighted in
existing reward systems, to ensure that these do not impact on retention levels or employee
performance.
Remuneration Perceptions
Industry Overview
18 Digital Salary Industry Insights
Before examining the four main sectors, it is important to illustrate the overall industry
salary averages observed in the report. Contrasting with the 2014 salary survey, those based
in agencies appear to be earning more than their colleagues on the client-side across most
seniority levels.
Overall Agency Client-side Tech Vendors
Junior £26,046/£188 £28,454 £26,271 £35,142
Mid-level £40,312/£287 £39,263 £38,898 £48,099
Senior £63,623/£378 £60,558 £59,017 £69,294
C-level £108,618 £100,913 £104,737 £108,858
As observed last year - these figures are encouraging overall for the industry at large. With
the UK average salary currently placed at £27,200 per year, juniors across the industry are well
placed to earn close to or even surpass the average wage early in their careers.
The gender pay gap observed in the 2015 salary survey is significantly different to that
observed in our 2014 report.
Whereas last year, the gap was only observed to be 4%, a comparison between the survey
respondents shows that the average wage for women is only 80% of men (£45,744 to £57,012).
This can be observed across all levels of seniority, with the gender gap widening as seniority
increases. Women in junior positions earn 93% in comparison to men, but this widens to 90%
for those in senior roles.
Women are also poorly represented in the higher seniority brackets, accounting for only 35%
of senior posts and 22% of C-level positions, which will also act to distort the figures in terms
of the average wage across the sample.
Salary overview
Gender pay gap
Industry Overview
Section 2:
Marketing
The Marketing section summarises the
salaries of those working across a range of
digital marketing services.
These individuals represent the voice of
organisations across the UK, and
increasingly specialise in narrow digital
disciplines, illustrating the increasing
complexity of modern marketing.
20 Digital Salary Industry Insights
Our survey highlighted a range of interesting themes across the marketing sector. Some of
the key points are summarised below:
•	 64% of marketers earning less than they achieved in their previous role are seeking a new
position.
•	 62% of marketers aged between 18-24 intend to stay in their post in 2015.
•	 Almost 70% of affiliate marketers are looking to change roles in 2015, in comparison with only
17% of those in paid social.
•	 Just under a third (28%) of marketers secured their role through a recruitment consultancy,
which was the most prominent source for securing a role.
•	 58% of men working in marketing receive a bonus, in comparison with just 49% of women.
Marketing differs from the overall survey demographics in a number of ways. The marketing
sample is more balanced in terms of gender, with 48% of the sample being females relative to
40% overall.
Marketing also features more individuals in the 25-34 bracket, at 64% compared to 56%.
Key demographics
Marketing
Women 48%
Men 52%
55-64, 1% 18-24, 7%
25-34, 64%
35-54, 28%
Junior 15%
C-level 8%
Senior 32%
Mid-level 45%
Marketing highlights
Digital Salary Industry Insights 21
Marketing respondents are slightly less likely change roles than the industry average, with
51% of these individuals looking to move on compared to 52%.
There are differences in terms of gender, with men expressing a larger desire to change roles
(54% of men compared to 47% of women).
As illustrated in the above graphic, many of the seniorities show similar intentions of moving
on with the exception of C-level individuals who are somewhat ahead, with approximately
58% of these individuals intending to change roles in the next year.
Length of tenure shows effects consistent with the findings in our industry overview, with
individuals in the 2-5 year bracket still the most likely to be intending to change their role in
the coming year.
The factors driving this change across the group are consistent with industry averages, with
career development the largest driver for most of the groups (18% junior, 24% mid-level and
19% senior) and new work challenges the strongest factor for c-level individuals (31%).
Factors that drive job change
Marketing
Graphic: Intention of changing roles by seniority and tenure (Marketing)
Junior Mid-level Senior C-level
20%
10%
40%
30%
60%
50%
80%
70%
100%
90%
<1 y 1-2 y 2-5 y 5+y
50.5%
38%
59%
47%
64%
50.5% 50%
57.5%
22 Digital Salary Industry Insights
Women
60% satisfied
17% very satisfied
28%
Junior
Men
60% satisfied
22% very satisfied
Junior Mid-level Senior C-level
93% 92% 88% 83%
Junior: 60% satisfied
Mid-level: 63% satisfied
C-level: 56% satisfied
Senior: 58% satisfied
Prod.Man.
Ad-OpseCRM
Affiliates
JOB SATISFACTION by role
60% of respondents are SATISFIED in their roles
19% Junior
23% Mid-level
28% Senior
39% C-level
MOST SATISFIED LEAST
Importance of COMPANY SUCCESS to job satisfaction
30% dissatisfied / 2-5 years in role
25% dissatisfied / 1-2 years in role
18% dissatisfied / <1 year in role
Importance of CAREER PROGRESSION to job satisfaction
VERY
SATISFIED
80%
39%
83%
44%
Marketing
Digital Salary Industry Insights 23
Job satisfaction statistics can be viewed on the infographic on the adjacent page. Marketing
satisfaction is overall slightly lower than the industry average at 60% (compared to 63%).
Juniors are most likely to be “very satisfied” but the mid-level group has the highest level
of satisfaction overall (63%).
Marketing salaries for the most part are below that of the industry average by a small margin.
This is with the exception of junior salaries that are slightly above the industry average.
Unlike some of the other groups, the marketing junior salary is just below the UK average
salary of £27,200.
The following pages provide an overview of the salary averages for the specific skill sets within
the marketing sector, and a breakdown of the freelance rates.
Job satisfaction
Salaries
Marketing
Junior Mid-level
Graphic: Average sector salaries compared to industry averages
(Marketing)
Senior C-level
20,000
10,000
40,000
30,000
60,000
50,000
80,000
70,000
90,000
100,000
110,000
120,000
130,000
26,404 26,046
39,418 40,312
62,672 63,623
106,782 108,618
marketing (£) industry average (£)
24 Digital Salary Industry Insights
Although more common in the creative and technical areas of the report, there are a range
of individuals offering contracting services across marketing skillsets, particularly as this
becomes more technical in nature.
A summary of the average contract rates for these individuals can be viewed in the table below.
Skill Junior Mid-level Senior
Advertising Operations/Trafficking - - £260
Content Management £120 £150 £294
eCRM £100 £165 £200
Online Marketing/Digital Generalist £141 £269 -
Paid Search - - £250
Product Management - - £438
Project Management - £255 £349
Social Media £125 £150 £350
Contract Rates
Marketing
Digital Salary Industry Insights 25
Ad-Ops professionals remain core to the marketing operations of most organisations
and, as such, the volume of roles in this area are still growing, including entry level roles.
This, combined with the large salary bands on offer across all job types (particularly in
senior roles), means that opportunities to move through the ranks are frequent.
With the landscape dominated by agency roles, salary bandings remain tight across all levels
of affiliate professionals. However, large retailers are continuing to create more affiliate roles in
house, driving a spike in the salaries of C-level affiliate experts.
Advertising-Operations/Trafficking
Affiliates
Marketing
£40,052
£27,500
C-level
£0k
£57,679
£82,714
Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£35,684
£25,143
C-level
£0k
£50,854
£82,300
Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
26 Digital Salary Industry Insights
Content marketing has firmly established itself as a job market over the past twelve months,
with businesses large and small embracing the creation of original content as a crucial tool in
their online marketing arsenal. The huge salary bands on offer for both senior and C-level
positions demonstrate that strategic content, planning and delivery expertise are very
valuable to a lot of organisations right now.
eCommerce and merchandising professionals remain in strong demand with excellent
salaries on offer to strong performers, meaning that professionals in this area have
excellent prospects of progression.
Content Management
£0k £20k £40k £60k £80k £100k £120k £140k £160k £180k £200k £220k £240k £260k
eCommerce
Marketing
£36,405
£23,196
C-level
£59,332
£140,000
Senior
Mid-level
Junior
£44,113
£22,375
C-level
£0k
£67,889
£111,571
Senior
Mid-level
Junior
£20k £40k £60k £80k £100k £120k £140k £160k £180k £200k £220k £240k £260k
Digital Salary Industry Insights 27
Salaries at senior level in eCRM continue to have a high average, however, the relatively
limited salary band in both junior and mid-level roles may lead many candidates to rule-
out a role in eCRM.
eCRM
Digital generalists with a mixed skill set remain hugely valuable in the current climate,
given that they are able to ‘translate’ different aspects of business technology projects to a
variety of internal audiences within an organisation. The market momentum behind ‘digital
transformation’ puts C-level salaries up with some of the highest in the industry, with in-
house roles particularly well rewarded.
Online Marketing/Digital Generalist
Marketing
£42,551
£28,600
£0k
£59,483Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£41,877
£26,604
C-level
£0k
£64,576
£117,950
Senior
Mid-level
Junior
£20k £40k £60k £80k £100k £120k £140k £160k £180k £200k £220k £240k £260k
28 Digital Salary Industry Insights
Marketing
As the search industry – and its associated labour market - has matured, a broad spread of
specialists roles have been created, from entry level positions to senior strategic roles. The wide
range of salaries seen for senior levels and the significant crossover of salary bands at mid
and senior levels indicate a high level of opportunity for career advancement across the Paid
Search job market.
The lack of any crossover (and sizable gap) between mid-level and senior salary bands suggests
that while the market is currently well supplied in terms of entry-level and mid-level ‘millen-
nial’ paid social practitioners and project managers, senior level strategic positions are proving
harder to fill – meaning candidates with the right mix of social knowledge and wider business
experience can command a comparatively far higher wage than their more junior colleagues.
Paid Search
Paid Social
£37,855
£27,636
£0k
£59,031Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£39,571
£27,200
£0
£70,833Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
Digital Salary Industry Insights 29
Marketing
The survey revealed relatively little cross-over between junior and mid-level positions and
clear cross-over point between mid-level and senior positions at £45K. The huge range of sen-
ior salaries and sharp spike at the higher end of the senior salary bracket indicate a high-level
of cross-industry demand for those with leadership experience in digital marketing planning.
Planning
The central importance of product marketing to the majority of organisations means that it
remains one of the most rewarding skill sets in the wider marketing industry comparatively,
particularly in relation to junior and mid-level positions. The high level of crossover shown
between mid-level, senior and C-level position indicates a vibrant job market with lots of
potential opportunities for career advancement.
Product Management
£35,078
£26,098
£0k
£64,738Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£51,917
£32,667
C-level
£0k
£65,900
£95,000
Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
30 Digital Salary Industry Insights
Marketing
While there is little crossover between the salary spread in junior, mid-level and senior PM
roles, the relatively narrow salary bands of junior and mid-level roles, combined with the
clear gap between mid-level and senior roles, suggests that it is still difficult to climb the
corporate ladder through specialising in PM, with senior salaries reflecting the wider
experience of the post-holders.
Remuneration for junior RTB roles show a fairly narrow spread, however the wider range of
salaries on offer for mid-level and senior level bidding positions reflect the rapidly growing
demand for experienced executives who can deliver budget efficiencies and improved ROI by
leveraging RTB in media buying.
Project Management
RTB
£40,968
£26,273
£0k
£72,000Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£48,810
£26,000
£0k
£77,143Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
Digital Salary Industry Insights 31
Marketing
Salaries in SEO broadly reflect the industry average, perhaps due to the fact that the term
‘SEO’ has evolved to incorporate a range of different digital marketing specialisms. The
limited overlap between junior, mid-level and senior remuneration also points towards an
increas-ingly mature employment sector, offering ambitious junior execs the opportunity of
smooth progression through the ranks.
While junior and mid-level social media marketing jobs are remunerated within a fairly
narrow spectrum, salaries increase markedly for senior level execs capable of successfully
navigating the murky – and potentially dangerous – waters of marketing on social media.
With senior salaries peaking at £120K, it’s clear that many organisations are still prepared to
pay a premium for strategic leadership in their social media activity.
SEO
Social Media
£39,477
£25,633
£0k
£59,195Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£35,883
£27,417
£0k
£67,836Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
32 Digital Salary Industry Insights
The close average in salaries in operations roles at junior and mid-level suggest that many
will struggle with career progression early on in their careers. However, persistence is
rewarded: salary averages at senior and C-level in particular are far more competitive.
Operations
£36,045
£26,297
C-level
£0k
£58,500
£105,636
Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £140k
Marketing
Section 3:
Commercial
The Commercial section provides a
summary of those at the front line of
business development in organisations,
charged with the responsibility of bringing
in the essential revenue streams needed to
foster growth.
34 Digital Salary Industry Insights
Insights from our research into individuals in commercial roles include:
•	 Less than 50% of juniors in commercial posts are satisfied in their roles, compared to ap-
proximately 80% of C-level professionals.
•	 Over 70% of commercial staff that believe they are “underpaid” are intending to source a
new role in 2015.
•	 Approximately 80% of commercial employees receive a bonus, but this does not appear to
affect their intentions to change roles, with the the group in receipt of a bonus split evenly
in terms of leaving intent.
•	 More than 20% of C-level individuals in the commercial sector had to leave their previous
role due to redundancy.
The commercial group matches the sample average in terms of gender diversity, with males
accounting for 60% of the sample There are more individuals in the 35-54 group by 5% propor-
tionaly, and C-level individuals are also significantly more represented (18% compared to 9%).
Commercial highlights
Key demographics
Commercial
Women 40%
Men 60%
55-64, 2% 18-24, 7%
25-34, 50%35-54, 41%
Junior 11%
C-level 18%
Senior 36%
Mid-level 35%
Digital Salary Industry Insights 35
Commercial individuals match the industry average in terms of leaving intentions, with a
52% average.
Unlike marketing professionals, women are most likely to be considering a career change by a
small margin, with 53% of women intending to leave in comparison to 51% of men.
Those on the client side are much more likely to leave when it comes to commercial skills, with
only 46% of agency staff seeking to change roles compared to 58% of client staff.
Leaving intentions also have a clear relationship with seniority, with juniors significantly
more likely to leave than those at C-level (65% of juniors compared to only 40% of C-level
individuals). Length of tenure is influential as with the overall sample, with 74% of those in the
2-5 year bracket intending to change roles.
Bonus receipt also appears significantly more influential to commercial staff, with 60% of
those who don’t receive a bonus intending to find a new role this year.
Uncompetitive salary is particularly important for juniors in commercial roles. with 22% of
these individuals looking to move on for this reason, compared to only 3.5% for C-level.
Redundancy is also a significant factor for C-level individuals in this sector, with 21% of the
group specifying this as a factor compared to 10% or less in the other seniorities.
Factors that drive job change
Commercial
Junior Mid-level Graphic:
Most significant factors driving job change (Commercial)
Senior C-level
10%
20%
30%
40%
16%
22% 22%
15%
26%
14%
20%
20.5%
12.5%
26%
21%
3.5%
new challenge % lack of development opportunity % uncompetitive salary %
36 Digital Salary Industry Insights
Women
59% satisfied
20% very satisfied
39%
C-level
Men
64% satisfied
24% very satisfied
Junior Mid-level Senior C-level
100% 94% 93% 85%
Junior: 48% satisfied
Mid-level: 59% satisfied
C-level: 78% satisfied
Senior: 60% satisfied
Pre-sales
Sales (Tech)Publish Dev
SalesMan.
JOB SATISFACTION by skill
62% of respondents are SATISFIED in their roles
22% Junior
32% Mid-level
33% Senior
66% C-level
MOST SATISFIED LEAST
Importance of COMPANY SUCCESS to job satisfaction
23% dissatisfied / 2-5 years in role
17% dissatisfied / 1-2 years in role
18% dissatisfied / <1 year in role
Importance of CAREER PROGRESSION to job satisfaction
VERY
SATISFIED
73%
50%
75%
55%
Commercial
Digital Salary Industry Insights 37
Commercial satisfaction statistics can be observed in the preceding infographic. Perhaps the
most critical observation from this is that only 48% of junior level staff have expressed
a positive level of job satisfaction.
As may be expected for an area with a focus on financial performance as the ultimate goal,
salaries across the commercial side are higher than the industry average throughout.
At the mid-level and senior seniorities, commercial salaries are approximately 10% higher
than the industry average.
The gender pay gap is also significantly more pronounced based on the survey data we
collected, with women earning on average 65% of the annual wage compared to men.
The junior level suffers the most from this, with women professionals only earning 68%
that of men.
The bracket which comes closest to achieving parity is mid-level, but even in this
bracket, women are only achieving 88% in comparison to men.
Job Satisfaction
Salaries
Commercial
Junior Mid-level
Graphic: Average sector salaries compared to industry averages (Commercial)
Senior C-level
20,000
10,000
40,000
30,000
60,000
50,000
80,000
70,000
90,000
100,000
110,000
120,000
130,000
26,865 26,046
44,428
40,312
69,997
63,623
110,069
108,618
commercial (£) industry average (£)
38 Digital Salary Industry Insights
Contract Rates
Commercial
Contractors are less common in the commercial sector than within others covered in the
report, but they are still present at a senior level and can command strong rates depending
on their specialism.
The commercial contract rates are presented in the table below.
Skill Junior Mid-level Senior
Business Development - - £200
Pre-Sales - - £450
Sales Management - - £288
Technical Account Management - - £300
Digital Salary Industry Insights 39
Broad salary bands are in evidence across this sub-sector (outside of junior business develop-
ment roles) confirming demand is always high for successful salespeople. Strong average
salaries and clear opportunities for advancement persist across all categories of employee
ensuring that many entry level executives will continue to pursue careers in business
development.
While salaries for junior pre-sales positions are relatively consistent (at around £24K) with
the rest of the industry salaries can vary greatly for mid-level and senior roles. This suggests
that, even in the digital world, sales experience is still a highly desirable quality for
employers large and small.
Business Development
Pre-Sales
Commercial
£43,019
£25,265
C-level
£0k
£74,933
£112,390
Senior
Mid-level
Junior
£20k £40k £60k £80k £100k £120k £140k £160k £180k £200k £220k £240k £260k
£45,905
£24,500
£0k
£82,333Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
40 Digital Salary Industry Insights
Salaries at junior level are competitive and above the industry average and show a
significant overlap with mid-level salaries. As the level of seniority increases so to do the
salary ranges indicating good opportunities to progress, with the top senior salaries reaching
close to the £150k mark.
As you might expect of the ever-vibrant advertising sales employment market, salaries for
junior, mid-level and senior roles equate broadly with the industry averages, with clear route
for progression from one category to the next available. Holders of C-level positions,
however, can expect to see remuneration far north of the industry average, ranging from
£85K to £175K for the right candidates.
Publisher Development
Advertising Sales
Commercial
£48,750
£27,500
£0k
£91,250Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k ... £150k
£39,125
£26,222
C-level
£0k
£58,161
£119,444
Senior
Mid-level
Junior
£20k £40k £60k £80k £100k £140k £160k £180k £200k £220k £240k £260k£120k
Digital Salary Industry Insights 41
Average salaries compete well with the industry average, perhaps due to the commission or
bonus payments common to technology sales roles. Salary ranges broaden as we progress
upward through junior, mid-level, senior and C-level technology sales roles commanding up
to £150K.
While starting salaries remain tight for junior sales management executives the significant
level of overlap between mid-level and senior salary bands is a clear indicator of the
opportunities available to high-performers to boost earnings rapidly, with C-level positions
earning between £90K and £150K.
Technology Sales
Sales Management
Commercial
£47,536
£30,833
C-level
£0k
£65,679
£108,000
Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k ... £150k
£49,389
£29,382
C-level
£0k
£70,480
£117,778
Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k ... £150k
42 Digital Salary Industry Insights
Commercial
Moving upward through the salaries, there is considerable overlap between one band and
the next, with upper C-level salaries topping out at £115K. While this is considerably short of
the £150K available in C-level sales management positions, for example, in an increasingly
fragmented technological marketplace, specialist technical knowledge (combined with
people skills) is still a widely valued attribute.
Technical Account Management
£39,806
£26,500
C-level
£0k
£54,813
£80,250
Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
Section 4:
Technical
Technical staff have become essential in
an environment in which all aspects of
business increasingly require digital skills
as standard.
Here we review the salaries and perceptions
of the talented members of staff driving the
technology behind modern businesses.
44 Digital Salary Industry Insights
Highlights from our respondents based in technical focused roles are as follows:
•	 80% of data science professionals are satisfied in their posts, compared to only 43% of those
working in IT support.
•	 Under 20% of junior technical employees believe company success is important to their own
personal success.
•	 The most stated reason for technical staff seeking to change roles is due to a lack of career
development opportunities, with this trend observed from junior to C-level seniorities.
•	 Of those technical employees who have been in post for 2-5 years, only 47% state they are
satisfied in their role. This compares to a 75% satisfaction rate amongst those in their post
for under a year.
Women continue to be underrepresented in the technical field, although their representation
has increased from last year (22% of the sample compared to 11% last year).
The demographics are also skewed towards senior staff, who compose 45% of the sample.
Technical highlights
Key demographics
Technical
Women 22%
Men 78%
55-64, 2% 18-24, 7%
25-34, 48%35-54, 43%
Junior 12%
C-level 6%
Senior 45%
Mid-level 37%
Digital Salary Industry Insights 45
As may be expected in a sector in which skills are in particularly demand, technical
staff are more likely to be seeking to change roles than the industry average, with 57%
of the technical group planning to find alternative employment.
In an unexpected contrast with last year, women are now more likely to look to leave than
men. Last year, only 39% of women were seeking to change roles within technical services,
but in our 2015 sample this is now 59%, 3% higher than men.
Agency staff are the most likely to leave on the technical side, with 66% of this group seeking
to change roles. There is no steady trend in seniority across this group, with junior individuals
just as likely to leave as senior members of staff (both at 54%).
A staggering 79% of those in the 2-5 year bracket are intending to change roles - suggesting
that within organisations, particular attention should be provided towards the technical
individuals who have been employed for this period of time.
Bonusreceiptalsoappearstohave a positive effecton technicalstaff,but althoughit lowers
overallleavingintentions,54%oftechnicalstaffthatreceive abonusstillintend tofind a new role.
The main drivers of change are consistent with the industry average, with uncompetitive
salary being particularly important at junior and mid level seniorities (18% and 20%
respectively).
Factors that drive job change
Technical
Junior Mid-level
Graphic: Most significant factors driving job change (Technical Services)
Senior C-level
10%
20%
30%
40%
10%
22%
18%
15%
20% 20%
15%
17%
12%
18%
27%
9%
new challenge % lack of developmentopportunity % uncompetitive salary%
46 Digital Salary Industry Insights
Women
65% satisfied
16% very satisfied
31%
Junior
Men
66% satisfied
17% very satisfied
Junior Mid-level Senior C-level
93% 87% 76% 81%
Junior: 66% satisfied
Mid-level: 58% satisfied
C-level: 81% satisfied
Senior: 70% satisfied
Java
Data ScienceTesting
ITSupport
JOB SATISFACTION by role
66% of respondents are SATISFIED in their roles
17% Junior
27% Mid-level
36% Senior
44% C-level
MOST SATISFIED LEAST
Importance of COMPANY SUCCESS to job satisfaction
36% dissatisfied / 2-5 years in role
21% dissatisfied / 1-2 years in role
12.5% dissatisfied / <1 year in role
Importance of CAREER PROGRESSION to job satisfaction
VERY
SATISFIED
81%
56%
100%
43%
Technical
Digital Salary Industry Insights 47
Technical staff actually sit slightly above the industry average in terms of satisfaction, however
there are some groups within the sector that show very low levels of satisfaction. Groups such
as IT support and Java developers show levels of satisfaction significantly below the average,
with only 43% of IT support staff satisfied.
It is unusual that the salaries for junior technical staff are listed as below the industry
average in our data. Salaries for senior technical staff also list as slightly lower than the
industry aver-age, although mid-level is marginally higher.
This contrasts significantly with the 2014 salary survey, in which all seniorities showed
higher salaries than the recorded industry averages.
Full breakdowns of the rates for technical contractors, and salary scales can be observed in the
following pages.
Job Satisfaction
Salaries
Technical
Graphic: Average sector salaries compared to industry averages (Technical)
Junior Mid-level Senior
20,000
10,000
40,000
30,000
60,000
50,000
80,000
70,000
90,000
100,000
technical (£) industry average (£)
25,050
41,785
63,372
40,3012
26,046
63,623
48 Digital Salary Industry Insights
The employment of technical contractors and freelancers is a common practice among organi-
sations, with many individuals opting to act as contractors rather than taking salaried roles.
The average daily rates for technical contractors can be found in the table below.
Mid-level Senior
£338 £403
£266 £358
£410 £513
£296 £345
£255 £398
£177 £220
£330 £438
£310 £398
Skill
.NET
Back-end
Business Analyst
Database
Front-end
IT support
Java
Testing
Project Management £328 £432
Contract Rates
Technical
Digital Salary Industry Insights 49
While demand for .NET skills remains solid, the relative spread of junior, mid-level and senior
salaries – with senior salaries topping out at £70K – suggest that anyone with six-figure
salary expectations will need to develop a broader skill set than simply .NET.
Due to the business-critical nature of back-end development work, junior positions are
generally hard to find in this area. Large salary ranges at mid-level and senior level suggest
great opportunities for candidates with experience.
.NET
Back-end
Technical
£43,857
£31,100
£0k
£52,897Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£58,118
£43,404
£0k
Senior
Mid-level
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
50 Digital Salary Industry Insights
Demand for business analysts remains fairly strong across junior, mid-level and senior roles,
suggesting a clear route for progression for new entrants, with senior salaries reaching up
to £100K.
With big data exerting an increasing influence on many organisations, the job market for
data scientists began to mature considerably last year, with a range of new junior, mid-level
and senior positions being created.
Business Analyst
Data Science
Technical
£42,875
£26,250
£0k
£71,667Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£27,250
£0k
£39,414Senior
Mid-level
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£69,143Senior
Digital Salary Industry Insights 51
With smart data-handling now being taken seriously and underpinning the operations of
most organisations, junior positions in this field are not common. Salaries for mid-level and
senior positions remain competitive for those with the right skills and experience.
The huge growth in the use of mobile devices (and the resultant demand for UX skills)
has seen front-end developers become more important than ever to businesses. Salary
spreads show significant overlap across junior, mid-level and senior positions, indicating
a sector of increasing maturity and depth.
Database
Front-end
Technical
£57,926
£36,571
£5k
Senior
Mid-level
£10k £15k £20k £25k £30k £35k £40k £45k £50k £55k £60k £65k £70k
£39,285
£23,583
£15k
£58,234Senior
Mid-level
Junior
£20k £25k £30k £35k £40k £45k £50k £55k £60k £65k £70k £75k £80k £90k
52 Digital Salary Industry Insights
Technical
The sizable salary bands apparent across both mid-level and senior roles indicate the
premium being placed on specialist IT knowledge by employers, particularly on those with
expertise in implementing the latest generation of digital and online business tools.
Demand for Java developers grew throughout 2014 and is still on the increase, leading to a
spike in senior salaries as competition to secure top talent has intensified.
IT Support
Java
£63,077
£41,914
£0k
Senior
Mid-level
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£70,063
£40,278
£0k
Senior
Mid-level
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
Digital Salary Industry Insights 53
Technical
Testing and assurance is a fairly mature area of technology with salaries remaining
consistent with the wider industry. Both mid-level and senior roles show a wide salary
spread and crossover between seniority.
Project management continues to offer a potentially lucrative career path in the
technology industry, with average mid-level and senior salaries competing well with the
wider industry and senior salaries reaching as high as £120K for specialist PMs.
Testing
Project Management
£60,500
£42,136
£0k
Senior
Mid-level
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£75,381
£49,321
£0k
Senior
Mid-level
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
54 Digital Salary Industry Insights
- Intentionally blank -
Section 5:
Creative
Services
Creative professionals are the skilled
individuals that ensure marketing
campaigns are truly distinctive. Whether
that is through eye-catching design,
concise copywriting or increasingly, a
unique use of technology.
56 Digital Salary Industry Insights
Interesting observations about our creative respondents include:
•	 Creative individuals are the most likely to use social media when searching for roles, with
30% of mid-level creatives stating they would search for roles through social channels.
•	 Creatives are the least likely to receive a bonus out of all of the sectors surveyed, with only
42% in receipt of a bonus. Individuals in creative services are most likely to receive a bonus if
they work on the client-side (46%), with agency workers showing the lowest level of bonus
receipt (37%).
•	 Despite the lower levels of bonus receipt, creatives have the most positive perception of
their remuneration out of the sample, with 66% believing they are fairly paid.
•	 30% of creatives sourced their current role through a recruitment agency, the highest of
all the sectors surveyed.
Women are under-represented across the creative sector, with men accounting for 59% of the
sample. However, this remains slightly more favourable than the 60% of men to 40% of
women ratio observed across the total sample.
Senior individuals compose the majority of our creative respondents, accounting for 51%
of the group.
Creative highlights
Key demographics
Creative Services
Women 41%
Men 59%
55-64, 1% 18-24, 7%
25-34, 51%35-54, 41%
Junior 11%
C-level 6%
Senior 51%
Mid-level 32%
Digital Salary Industry Insights 57
Creative professionals match the industry average when it comes to leaving intention, with
52% of individuals seeking a new post in 2015.
Women are slightly more likely than men to be looking for a new role (56% to 50%). This
is significantly different from the creative sample of 2014, in which almost 68% of men
were seeking a new post.
In terms of business type, the stand out statistic is that 67% of creative staff in technology
vendors intend to change roles in the coming year, compared to only 44% of creative agency
staff.
Linking to our findings last year and the industry averages observed throughout the report,
over 60% of staff who have been in post for either a year or more are looking to move on,
across both the 1-2 year bracket and the 2-5 year brackets. This trend flattens out after 5 years,
as only 45% of these longer tenure individuals are intending to move on.
Counter-intuitively, bonus does not seem to affect creative leaving intentions at all, with
those receiving a bonus actually marginally more likely to be seeking a new role (53% of
those receiving a bonus compared to 50% of those not receiving one).
Change drivers are in line with the industry averages, with new challenges and a lack of
development opportunities the largest factors dependent on seniority.
Factors that drive job change
Creative Services
Junior Mid-level Graphic: Most
significant factors driving job change (Creative Services)
Senior C-level
10%
20%
30%
40%
15%
20%
15%
16%
27%
18%
23%
18%
12%
22%
35%
9%
new challenge % lack of development opportunity % uncompetitive salary %
58 Digital Salary Industry Insights
Women
67% satisfied
25% very satisfied
19%
Senior
Men
69% satisfied
12% very satisfied
Junior Mid-level Senior C-level
86% 92% 76% 82%
Junior: 76% satisfied
Mid-level: 71% satisfied
C-level: 55% satisfied
Senior: 66% satisfied
Design
ArtworkStrategy
Creative
JOB SATISFACTION by role
68% of respondents are SATISFIED in their roles
29% Junior
24% Mid-level
40% Senior
55% C-level
MOST SATISFIED LEAST
Importance of COMPANY SUCCESS to job satisfaction
15% dissatisfied / 2-5 years in role
27% dissatisfied / 1-2 years in role
18% dissatisfied / <1 year in role
Importance of CAREER PROGRESSION to job satisfaction
VERY
SATISFIED
80%
62%
100%
54%
Creative Services
Digital Salary Industry Insights 59
Job satisfaction statistics for the creative group can be seen in the preceding infographic.
Although overall, creatives are 5% above the average for satisfaction, some groups are outside
of expected trends, with C-level creatives actually showing lower levels of satisfaction in com-
parison to their counterpart executives in other marketing disciplines.
Consistent with our 2014 review, creative salaries remain somewhat below the industry
average for the most part, but experience a significant increase once individuals reach c-level
positions.
Job satisfaction
Salaries
Creative Services
Graphic: Average sector salaries compared to industry averages (Creative Services)
Junior Mid-level Senior C-level
20,000
10,000
40,000
30,000
60,000
50,000
80,000
70,000
90,000
100,000
110,000
120,000
130,000
24,021 26,046
36,410
40,312
55,775
63,623
110,136
108,618
creative (£) industry average (£)
60 Digital Salary Industry Insights
The incredible rise in popularity of mobile devices continues to push UX skills further up
the wish-list of most e,ployers. While junior and mid-level positions currently top-out at
around £30K and £55K respectively, experienced senior UX strategists can command
salaries in excess of £90K.
UX
Creative Services
£42,296
£27,500
£0k
£64,860Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
The project orientated nature of creative work ensures that skilled contractors will always be
in demand. The table below highlights the average day rates creative workers can expect to
achieve across the industry,
Skill Junior Mid-level Senior
Artwork £193 £308 £425
Creative £97 £367 £387
Creative Technologist - £300 -
Design £200 £288 £342
UX £278 £363 £450
Contract Rates
Digital Salary Industry Insights 61
Designers remain crucial to any campaign, be it online and offline, and the spread of
salaries revealed it's a sector which continues to require a wide range of talent. The salary
spread shows fairly consistent wage progression across junior and mid-level roles, while
senior design roles show a wider spectrum and range from £40K up to
£100K.
Salaries for junior, mid-level and senior artwork positions show a fairly limited spread
reflecting the lack of managerial responsibility generally associated with such roles. The
spread of salaries suggests fairly limited opportunities for progression, with earnings in
this type of reaching around £55K at their highest.
Design
Artwork
Creative Services
£35,208
£24,242
£0k
£57,660Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
£28,500
£21,000
£0k
£43,333Senior
Mid-level
Junior
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
62 Digital Salary Industry Insights
Creative Services
The trend towards the creation of Creative Technologist roles gathered pace in 2014, with
fairly wide salary bands across both mid-level and senior roles. This looks like a potentially
attractive job sector for the future, with more C-level positions likely to emerge over the next
few years as the market further matures.
Technologist
£55,333
£40,700
£0k
Senior
Mid-level
£10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
Digital Salary Industry Insights 63
Thank you for taking the time to read the sixth edition of our ‘Digital Salary & Industry
Insights’ report. We hope you found it useful.
Our report is an annual undertaking produced for the digital talent industry, so we will
be back in the future with our seventh edition full of more insight and information. In
the meantime, you can get in touch with any questions or queries you have on
0207 432 6340, or by emailing survey@propellondon.com.
Propel are the UK’s largest independent provider of permanent and contract recruitment
services to the global digital economy, specialising in commercial, marketing, technical and
creative talent.
Our client base ranges from large global corporates and venture backed start-ups to
international businesses expanding in Europe.
Until next time...
Propel: Recruiters for the global digital economy
propelllondon.com
0207 432 6340
hello@propellondon.com
@propellondon.com

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Digital Salary and Industry Insights 6th Edition

  • 1. Body copy Header Section Title Digital Salary & Industry Insights 6th Edition propelllondon.com 0207 432 6340 hello@propellondon.com @propellondon.com
  • 2. 2 Digital Salary Industry Insights Preface 4 Methodology 5 Demographics 6 Industry Overview 7 Job satisfaction 8 Willingness to move roles 10 Factors that drive job change 11 How professionals find a role 12 Bonus 14 C-Level Insights 15 Contractual Staff & Freelancers 16 Remuneration Perceptions 17 Salary overview 18 Gender pay gap 18 Marketing 19 Highlights & Key demographics 20 Factors that drive job change 21 Job satisfaction 22 Salaries 23 Contract Rates 24 Advertising-Operations/Trafficking 25 Affiliates 25 Content Management 26 eCommerce 26 eCRM 27 Online Marketing/Digital Generalist 27 Paid Search 28 Paid Social 28 Planning 29 Product management 29 Project management 30 RTB 30 SEO 31 Social Media 31 Operations 32 Commercial 33 Highlights & Key demographics 34 Factors that drive job change 35 Job satisfaction 36 Salaries 37 Contract Rates 38 Business Development 39 Pre-Sales 39 Publisher Development 40 Advertising Sales 40 Technology Sales 41 Sales Management 41 Technical Account Management 42 Technical 43 Highlights & Key demographics 44 Factors that drive job change 45 Job satisfaction 46 Salaries 47 48 49 49 50 50 51 51 52 52 53 53 Creative Services 55 Highlights & Key demographics 56 Factors that drive job changes 57 Job satisfaction 58 Salaries 59 Contract Rates 60 UX 60 Design 61 Artwork 61 Creative 62 Technologist 62 Contents
  • 3. Digital Salary Industry Insights 3 The sixth edition of our ‘Salary & Industry Insights’ report builds on the success of last year’s and continues to be an invaluable tool for employers and job seekers alike. This year our research delves even deeper into the working lives of the professionals who drive the global digital economy. Similar to last year’s edition, our research combines the results from an online survey (with over 1,800 respondents) with data taken from our own internal records and relationships with employers. This method of data collection allows us to present a broad insight not only into people’s salaries, but also their opinions on their current jobs. How does your salary compare to your peers? How satisfied are digital professionals and what factors drive job change? Thanks to our extensive insight we are now able to answer these questions and more. So whether you’re looking to hire, get hired or are just interested in the results, our report is a fantastic resource for the people who make up the global digital economy. Melina Jacovou CEO & Founder Propel “This year our research delves even deeper into the working lives of the professionals who drive the global digital economy.” Welcome
  • 4. 4 Digital Salary Industry Insights Propel’s sixth annual ‘Digital Salary & Industry Insights’ combines our own internal salary data with over 1,800 respondents to a survey we conducted in February and March of 2015. The survey builds on the successful introduction of this element in our 2014 research, and provides insight into levels of satisfaction and role perceptions within the global digital economy. The report is split into five main sections. First, an industry overview section breaks down the overall results from our findings across our entire sample, showing differences across seniority, length of tenure, gender and sector. The remaining four sections analyse our sample based on their wider role classification. We split out our respondents into four main groups: Marketing, Commercial, Technical and Creative roles. We also included a wider 'Operations' group. Within these role groups, data is broken down further by seniority. The classification of these seniorities varies dependent on the particular occupation being analysed, but for the vast majority of roles, the following definitions are appropriate: • Junior: 0 - 3 years experience, non management role • Mid-level: 3 - 7 years experience, mid management level • Senior: 8+ years experience, senior management level • C-level: Country Manager, Director or Board level status The following pages provide a brief overview of the methodology adopted to compile the report, and a summary of the demographic splits for the entire sample in terms of gender, type of business, age and skill set. This document has been produced by Propel in partnership with The Drum. Any queries regarding the contents of this report, as well as any media queries, can be directed to our marketing department on 0207 432 6340 or by emailing us at survey@propellondon.com. Preface
  • 5. Digital Salary Industry Insights 5 Our research data is drawn from two primary sources; an online survey carried out in early 2015, and internal salary records drawn from our own database. Online survey We gathered the data through a pre-tested and then revised questionnaire throughout February and March of 2015. The responses were collected online and hosted on SurveyMonkey, then analysed in Microsoft Office Excel and IBM SPSS. We received 1,849 responses to the survey. 213 of these responses were invalidated due to being either incomplete, irrelevant or due to respondent error. The final survey data set therefore consists of 1,636 respondents working across the digital economy. The questionnaire structure took into consideration a number of factors regarding respondents behaviour, namely: • Direct influences - demographic variables (age, gender, seniority, job title and salary) • Behavioural variables - career level, years in industry, skill • Deduced influences - job satisfaction, attitudes, lifestyle, career patterns Internal data We took a total of 1,650 records from our own administrative database, which allowed us to supplement the salary data provided by survey respondents with robust data drawn from placed candidates. Final data total In total we have 3,286 individual data records to form the basis of our analysis. Methodology
  • 6. Demographics are widely consistent to the sample observed in our 2014 salary survey. Positively, women now account for slightly more of the sample at 40%, compared to 36% in 2014. In terms of geography, 78% of respondents are based in the Greater London area. Approximately 15% are from the remaining regions of the UK and the remaining 7% are from overseas (predominantly the USA and Europe at 55% and 33% respectively). 6 Digital Salary Industry Insights Demographics Women 40% Men 60% Junior 13% C-level 9% Mid-level 39% Senior 39% Creative 16% Commercial 19% Technical 21% Marketing & Advertising 44% 18-24, 7%55-64, 1% 25-34, 56%35-54, 36% In an agency 39% Technology Vendor 18% In-house/ clientside 43% Less than 1 year 40% 5 years + 7% 2-5 years 25% 1-2 years 28% Demographics overview: Gender Demographics overview: Seniority Demographics overview: Skill Set Demographics overview: Age Demographics overview: Type of business Demographics overview: Time in role
  • 7. Section 1: Industry Overview Before delving deeper into the four main sections, we break down the main trends in the industry overview section. This section acts to provide perspective to the rest of the report and provide a general summary of employee perceptions across the sector.
  • 8. Industry Overview 8 Digital Salary Industry Insights One of the primary factors explored in the survey is job satisfaction, and the factors which act to influence this across individuals. The results show that 63% of respondents are either satisfied or very satisfied in their roles, a slight decrease compared to 2014 (64%). C-level and junior respondents show the highest level of job satisfaction (approx. 25% of employees across both groups state that they are ‘very’ satisfied). As with 2014, there are no significant differences when satisfaction is split by gender. Similar to our 2014 salary survey, length of tenure continues to hold a strong link to satisfaction. Those with 2-5 years of service continue to be the most dissatisfied group (27% of this group are dissatisfied, and only 8% are very satisfied). Those working at an organisation for under a year continue to be the most satisfied, with 67% of this group showing some level of positive satisfaction (28% are “very satisfied”). In terms of the factors most likely to influence satisfaction, a number of crucial components were highlighted by our respondents. The most important was deemed to be working environment and culture, followed closely by financial remuneration, feedback and recognition, and work life balance. In the 2014 report, we highlighted the importance of linking company success to an individual’s own sense of professional success. There still appear to be challenges with engaging junior members of staff with overall company success. Only 20% of juniors believe company success is important to their own professional success, in comparison with 52% of C-level individuals. In contrast, more than 67% junior level professionals determine financial success as the most important factor in their own achievements. Job satisfaction Recommendations • Engaging with staff at the 2-5 year period remains crucial for employers, as these individuals continue to display the lowest levels of satisfaction across the sample. • Junior members of staff remain distanced from company success as an influence to their own perceptions of achievement. More remains to be done to convince staff outside the boardroom that wider company success is important. • Developing a productive and welcoming organisational culture and working environment is particularly crucial to employees. More focus should be given to fostering an effective culture, and towards recruiting employees that display a good cultural fit.
  • 9. Digital Salary Industry Insights 9 Women 62% satisfied 19% very satisfied 25% C-level Men 64% satisfied 19% very satisfied Junior Mid-level Senior C-level 93% 91% 83% 83% Junior: 61% satisfied Mid-level: 62% satisfied C-level: 68% satisfied Senior: 63% satisfied Creative CommercialTechnical Marketing JOB SATISFACTION by skill 63% of respondents are SATISFIED in their roles 20% Junior 27% Mid-level 33% Senior 52% C-level MOST SATISFIED LEAST Importance of COMPANY SUCCESS to job satisfaction 27% dissatisfied / 2-5 years in role 23% dissatisfied / 1-2 years in role 17% dissatisfied / <1 year in role Importance of CAREER PROGRESSION to job satisfaction VERY SATISFIED 62% 68% 66% 60% Industry Overview
  • 10. Despite the upturn in the economy, the results show that willingness to move roles has actually decreased from 2014, with only 52% of individuals looking to change roles compared to 59% last year. Intentions continue to be slightly higher amongst men (53% to 50% of women). There is also a downward trend based on seniority, with juniors the most likely to move at 54%, followed by mid-level (53%), senior (52%) and C-level at 49%. All types of organisation covered in the survey display similar leaving intentions, with agency and client side respondents hovering around the 52% average, and tech vendors just below at 51%. As observed in the 2014 report, bonus receipt continues to influence leaving intentions. Only 50% of those receiving a bonus are seeking to leave, in comparison to 57% of those who do not receive this type of incentive. One interesting insight was that perceptions of remuneration are a crucial influence on leaving intentions. To illustrate this, 60% of those believing they are fairly paid intend to stay in their role this year. Furthermore, out of those believing they are overpaid, 71% have no intention of changing roles. In sharp contrast to this, only 28% of those believing they are underpaid are not seeking to change roles this year. Another important financial aspect refers to previous compensation vs. current compensation. 60% of the individuals who accepted a pay cut when taking on their current role are planning to move on, in comparison to only 47% of those earning more. Time in post also remains as a persistent predictor of leaving intentions. Only 37% of those in post for a year are intending to leave, in comparison with 68% of those who have held a role for between 2-5 years. Willingness to move roles 10 Digital Salary Industry Insights Industry Overview Recommendations • As observed in the job satisfaction section, it remains crucial to build initiatives designed to engage those in post for 2-5 years, as they remain the most likely to move on. • Bonus receipt continues to have an effect on leaving intentions, but perceptions of remuneration appear even more important. • Recruitment and salary reviews need to take remuneration perceptions into account. Employees should be confident that they are fairly compensated for their roles. Similarly, a candidate’s previous salary should be considered in the recruitment stage, as if the suggested salary for the role doesn’t compare favourably with their previous wage, they are more likely to move on.
  • 11. Digital Salary Industry Insights 11 Industry Overview Respondents were asked two questions relative to job change, with the first focused on reasons for leaving their previous roles. The main reasons for moving on are consistent with those observed in our 2014 research. The most commonly provided reason overall was lack of career development opportunities, with 21% of respondents stating this as their main reason. This is closely followed by the need for a new challenge (17%), with salary the third most stated reason at 14%. Salary decreases in importance as seniority increases. With senior individuals focusing on career development and new challenges (both 18%) and salary dropping to 12% in this group. This is even more pronounced among C-level individuals, with salary only accounting for 5% of leaving decisions, with new challenges and career development at 25% and 21% respectively. As seniority increases, redundancy also becomes more salient as a factor, accounting for ap- proximately 7% in the junior and mid-level brackets, but rising to 12% in the senior and C-level. Respondents were also asked, if they opted to move roles now, what their most likely reasons for doing so would be (rated from 1-6). Interestingly, the reason which was rated the most likely (across all seniority brackets) was financial remuneration (rated at 4.5 on average), followed by career progression (4.1 average). Factors that drive job change Recommendations • Financial remuneration remains critical to retaining and engaging employees. • Career progression should be carefully considered along with job enrichment initiatives to ensure that individuals aren’t moving on due to a lack of development opportunities. Graphic: Most significant factors driving job change (Overall) Junior Mid-level Senior C-level 10% 20% 30% 40% 13% 20% 17% 15% 24% 17% 18% 18% 12% 25% 21% 5% new challenge % lack of development opportunities % uncompetitive salary %
  • 12. The most popular methods overall for searching for roles are LinkedIn (51%), recruitment consultancies (47%) and online job boards/personal networks (both at 44%). Headhunting firms and direct applications are also seen as viable methods, at 39% and 37% respectively. Social media is increasing in relevance but is still low overall, at 16%. The continued decline of print is also evident, with only 5% of respondents considering this an appropriate option. The most stable source across all levels appears to be LinkedIn, which hovers at approximately 45% across all levels. If we split the results by seniority, we find a pronounced preference among the more senior levels for personalised methods of search. C-level and senior individuals are much more likely to use headhunting firms (58% and 44% respectively), compared to only 23% of juniors. Personal networks also hover around 50% for the more senior levels, and drop to 35% for juniors. Conversely, juniors show the highest use of social media (24%) which drops to only 10% for C-level individuals. In terms of sector based preferences, creative individuals are the most likely to consider social media (23%) and least likely to use headhunters. (33%) This is mirrored on the commercial side, with these individuals the least likely to use social (12%) and the most likely to use headhunters (48%). How professionals find a role 12 Digital Salary Industry Insights Industry Overview Graphic: Methods of finding a role by seniority (Overall) LinkedIn Social Media (Twitter, Facebook) Headhunter Online advertisement /job boards Direct application Personal network Recruitment consultancy 10% 20% 30% 40% 50% 60% Junior Mid-level Senior C-level 45% 24% 18% 13% 10% 23% 26% 35% 39% 38% 32% 35% 42% 36% 40% 50% 50% 48% 51% 34% 44% 58% 44% 46% 46% 45% 54% 52%
  • 13. Digital Salary Industry Insights 13 Industry Overview In terms of how individuals found their current roles, the most common method overall is through a recruitment consultancy, with this accounting for 26% of roles. When combined with headhunting firms at 16%, recruitment services firms account for 42% of all roles. Personal network is the second largest individual factor, accounting for 21% of roles across the entire sample. Less than 1% of all roles were found through a print advertisement. There are clear differences across seniority which mirror the search preferences found in the previous page, with recruitment consultancies the primary source in the junior groups, shifting to headhunting firms as seniority increases. Across sectors, role sources are widely similar. There are some specific differences however, particularly between the creative and commercial sectors - with creatives showing a marked preference for recruitment firms (30% to 22% commercial) and commercial individuals more likely to have found their role through a headhunting firm (20% to 13% creative). Recommendations • LinkedIn continues to be a stable preferred search option for individuals, so a strong presence on here is essential. • Building relationships with headhunters and recruitment firms is crucial, as these are still the most likely route for an individual into a role, outside of their own personal network. Graphic: How roles were found by sector (Overall) Creative Marketing & Advertising Technical Commercial 10% 20% 30% 40% 30% 22% 13% 15% 6% 5% 28% 20% 16% 14% 6% 9% 23% 20% 15% 19% 6% 7% 22% 24% 20% 10% 7% 8% Recruitment consultancy Personal network Headhunter Online advertisement Applied directly LinkedIn
  • 14. Bonus receipt has increased relative to the 2014 report, in which 50% of the sample received some type of bonus. 55% of the 2015 respondents to our survey are receiving some form of bonus. Slightly more men (56%) than women (51%) receive a bonus, and bonus receipt also rises dramatically based on age, with 89% of the over 55 group receiving a bonus, in comparison to 48% of 18-24 year olds. As would be expected, those in senior roles are also more likely to receive a bonus, with 70% of C-level individuals receiving a bonus in comparison to 40% of juniors. Although this still represents an increase for juniors relative to the 2014 survey. Bonus receipt is most common in tech vendor organisations, with 72% of these individuals in receipt of a bonus, in comparison to only 44% of agency staff. In terms of actual bonus size, they are most likely to be within 0-10% of an individual’s salary, with 52% of all respondents receiving a bonus of this size. As previously mentioned, an individual’s perception of their remuneration is crucial to their decision to stay in post or not. Bonus receipt does not appear to affect this by more than a few percentage points however, with 65% of individuals receiving a bonus believing they are fairly paid, in comparison to 61% of those who do not. This suggests that the relatively small average bonus of 10% or less is not enough to change remuneration perceptions in a meaningful way. Bonus 14 Digital Salary Industry Insights Industry Overview Graphic: Receipt of bonus by seniority (Overall) Junior Mid-level Senior C-level 20% 10% 30% 50% 40% 60% 70% 80% 58% 42% 47% 53% 43% 57% 29% 71%no yes
  • 15. Digital Salary Industry Insights 15 Industry Overview As part of our survey, we collected specific data on C-level executives and their experiences of employment. Of our C-level sample, 40% hold global responsibility, with 32% responsible for UK operations only and an additional 21% accountable for European performance. 85% of C-level individuals are working more than the standard forty hours per week, with approximately 40% of the C-level group working for over 50 hours per week. C-Level individuals appear invested in their roles, with more than 47% of executives seeking to remain in their position for two years or more, with the most common notice period for changing roles sitting at 3 months (approx. 58%). Bonus receipt appears to have a more pronounced effect on C-level leaving intentions than with other groups in the report, 57% of those not receiving a bonus intend to leave in 2015, compared to 47% of those in receipt of one. The most common size of bonus is 0-10% of salary as with the overall sample, with a third of executives receiving this percentage. Trends present in other sections of our analysis also apply to our executive sample. For example, remuneration perception continues to be critical, with 66% of executives that perceive themselves as being underpaid intending to change roles this year, compared to 43% of fairly paid directors. The 2-5 year tenure and its effects on satisfaction also persist at C-level, with just under a quarter of these individuals dissatisfied with their current role, and a staggering 73% of directors in post for this time seeking to change roles. Interestingly, only 33% of C-level individuals have received some form of executive coaching. The most common commute time is around 30 minutes to an hour, with 45% of individuals in this bracket – which is consistent with the UK average commute of 56 minutes. C-Level Insights Graphic: Working hours per week (C-level) Graphic: Commute time (C-level) 31-40h, 14.67% <30h, 0.67% more than 70h, 2.67% 41-50h, 44.67% 61-70h, 10% 51-60h, 27.33% less than 1/2 h, 25% 3-4h, 2% 2-3h, 3% 1/2 - 1 h 45% 1-2h, 25%
  • 16. 16 Digital Salary Industry Insights We were also interested in the unique experiences of freelance and contract staff with regards to their working habits and preferences. Of the contract staff we surveyed, length of contract was fairly evenly split between the brackets we specified, with approximately 30% of staff in each bracket (less than three, three to six and over six months). Our sample of freelancers also appear to secure new contracts reasonably quickly, with over a third stating their average time period between contracts as less than 1 week. Overall, 90% of the group are able to secure a new contract within a month or less. The most common legal framework by far is the limited company, with 77% of the sample opting to trade under this arrangement. The majority of freelancers sampled are only willing to travel for up to two hours or less per project, with only 10% of the sample happy to travel more for a role. When working on a project, approximately 60% are willing to stay away from home for a significant period of time Recruitment agencies are the preferred job search method by a significant margin with 64% of our contract staff gaining their next role this way. Interestingly, despite freelancer satisfaction being higher than the survey average at 70%, over 52% of freelancers surveyed would consider a permanent role as a future career move. Contractual Staff & Freelancers Industry Overview Graphic: Average time between contracts less than 1 wk, 36% over 3 months, 4% 3 months, 3% 2 months, 3% 1-2 wks, 26% 1 month, 15% 3-4 wks, 13%
  • 17. Digital Salary Industry Insights 17 One of the most commonly observed trends throughout our sample was that remuneration perception appeared to have a strong influence on leaving intentions, with individuals who believe they are underpaid consistently more likely to be seeking a new role. Remuneration perception and satisfaction also appear to be related, with 74% of respondents that are very dissatisfied across the sample stating that they are underpaid. In sharp contrast, 84% of individuals who are very satisfied, state that they are fairly paid. Whenever we increase a level in terms of satisfaction, we also see higher levels of positive remuneration perception. As financial success also persists as one the most important factors in determining individual views of professional success among the sample, it is crucial that organisations are commu- nicating reward systems effectively to ensure that employees have an open understanding of how their remuneration has been determined, and why this is appropriate in relation to other members of the organisation. Traditionally, it has been argued that individuals base their own pay perceptions on equity models in relation to their co-workers, and perceive these levels of pay in the wider context of organisational justice. Perceptions of organisational justice have been studied extensively by academics and HR professionals, and have been determined to influence a wide range of behaviours, including satisfaction and leaving intentions. Views of organisational justice have also been shown to impact behaviours within the workplace, linking to withdrawal behaviours such as absentee- ism and lateness, and a number of behaviours linked to job performance. Therefore, although complete organisational transparency may not always be appropriate or possible in terms of pay communication, there should be a level of focus applied within organisations to ensure that employees believe their pay is fair and equitable. Where this is not the case, creating communication programs that outline the reasoning be- hind remuneration models to ensure that employees are aware of the mechanics behind them is important. Employers should also react appropriately to any injustices highlighted in existing reward systems, to ensure that these do not impact on retention levels or employee performance. Remuneration Perceptions Industry Overview
  • 18. 18 Digital Salary Industry Insights Before examining the four main sectors, it is important to illustrate the overall industry salary averages observed in the report. Contrasting with the 2014 salary survey, those based in agencies appear to be earning more than their colleagues on the client-side across most seniority levels. Overall Agency Client-side Tech Vendors Junior £26,046/£188 £28,454 £26,271 £35,142 Mid-level £40,312/£287 £39,263 £38,898 £48,099 Senior £63,623/£378 £60,558 £59,017 £69,294 C-level £108,618 £100,913 £104,737 £108,858 As observed last year - these figures are encouraging overall for the industry at large. With the UK average salary currently placed at £27,200 per year, juniors across the industry are well placed to earn close to or even surpass the average wage early in their careers. The gender pay gap observed in the 2015 salary survey is significantly different to that observed in our 2014 report. Whereas last year, the gap was only observed to be 4%, a comparison between the survey respondents shows that the average wage for women is only 80% of men (£45,744 to £57,012). This can be observed across all levels of seniority, with the gender gap widening as seniority increases. Women in junior positions earn 93% in comparison to men, but this widens to 90% for those in senior roles. Women are also poorly represented in the higher seniority brackets, accounting for only 35% of senior posts and 22% of C-level positions, which will also act to distort the figures in terms of the average wage across the sample. Salary overview Gender pay gap Industry Overview
  • 19. Section 2: Marketing The Marketing section summarises the salaries of those working across a range of digital marketing services. These individuals represent the voice of organisations across the UK, and increasingly specialise in narrow digital disciplines, illustrating the increasing complexity of modern marketing.
  • 20. 20 Digital Salary Industry Insights Our survey highlighted a range of interesting themes across the marketing sector. Some of the key points are summarised below: • 64% of marketers earning less than they achieved in their previous role are seeking a new position. • 62% of marketers aged between 18-24 intend to stay in their post in 2015. • Almost 70% of affiliate marketers are looking to change roles in 2015, in comparison with only 17% of those in paid social. • Just under a third (28%) of marketers secured their role through a recruitment consultancy, which was the most prominent source for securing a role. • 58% of men working in marketing receive a bonus, in comparison with just 49% of women. Marketing differs from the overall survey demographics in a number of ways. The marketing sample is more balanced in terms of gender, with 48% of the sample being females relative to 40% overall. Marketing also features more individuals in the 25-34 bracket, at 64% compared to 56%. Key demographics Marketing Women 48% Men 52% 55-64, 1% 18-24, 7% 25-34, 64% 35-54, 28% Junior 15% C-level 8% Senior 32% Mid-level 45% Marketing highlights
  • 21. Digital Salary Industry Insights 21 Marketing respondents are slightly less likely change roles than the industry average, with 51% of these individuals looking to move on compared to 52%. There are differences in terms of gender, with men expressing a larger desire to change roles (54% of men compared to 47% of women). As illustrated in the above graphic, many of the seniorities show similar intentions of moving on with the exception of C-level individuals who are somewhat ahead, with approximately 58% of these individuals intending to change roles in the next year. Length of tenure shows effects consistent with the findings in our industry overview, with individuals in the 2-5 year bracket still the most likely to be intending to change their role in the coming year. The factors driving this change across the group are consistent with industry averages, with career development the largest driver for most of the groups (18% junior, 24% mid-level and 19% senior) and new work challenges the strongest factor for c-level individuals (31%). Factors that drive job change Marketing Graphic: Intention of changing roles by seniority and tenure (Marketing) Junior Mid-level Senior C-level 20% 10% 40% 30% 60% 50% 80% 70% 100% 90% <1 y 1-2 y 2-5 y 5+y 50.5% 38% 59% 47% 64% 50.5% 50% 57.5%
  • 22. 22 Digital Salary Industry Insights Women 60% satisfied 17% very satisfied 28% Junior Men 60% satisfied 22% very satisfied Junior Mid-level Senior C-level 93% 92% 88% 83% Junior: 60% satisfied Mid-level: 63% satisfied C-level: 56% satisfied Senior: 58% satisfied Prod.Man. Ad-OpseCRM Affiliates JOB SATISFACTION by role 60% of respondents are SATISFIED in their roles 19% Junior 23% Mid-level 28% Senior 39% C-level MOST SATISFIED LEAST Importance of COMPANY SUCCESS to job satisfaction 30% dissatisfied / 2-5 years in role 25% dissatisfied / 1-2 years in role 18% dissatisfied / <1 year in role Importance of CAREER PROGRESSION to job satisfaction VERY SATISFIED 80% 39% 83% 44% Marketing
  • 23. Digital Salary Industry Insights 23 Job satisfaction statistics can be viewed on the infographic on the adjacent page. Marketing satisfaction is overall slightly lower than the industry average at 60% (compared to 63%). Juniors are most likely to be “very satisfied” but the mid-level group has the highest level of satisfaction overall (63%). Marketing salaries for the most part are below that of the industry average by a small margin. This is with the exception of junior salaries that are slightly above the industry average. Unlike some of the other groups, the marketing junior salary is just below the UK average salary of £27,200. The following pages provide an overview of the salary averages for the specific skill sets within the marketing sector, and a breakdown of the freelance rates. Job satisfaction Salaries Marketing Junior Mid-level Graphic: Average sector salaries compared to industry averages (Marketing) Senior C-level 20,000 10,000 40,000 30,000 60,000 50,000 80,000 70,000 90,000 100,000 110,000 120,000 130,000 26,404 26,046 39,418 40,312 62,672 63,623 106,782 108,618 marketing (£) industry average (£)
  • 24. 24 Digital Salary Industry Insights Although more common in the creative and technical areas of the report, there are a range of individuals offering contracting services across marketing skillsets, particularly as this becomes more technical in nature. A summary of the average contract rates for these individuals can be viewed in the table below. Skill Junior Mid-level Senior Advertising Operations/Trafficking - - £260 Content Management £120 £150 £294 eCRM £100 £165 £200 Online Marketing/Digital Generalist £141 £269 - Paid Search - - £250 Product Management - - £438 Project Management - £255 £349 Social Media £125 £150 £350 Contract Rates Marketing
  • 25. Digital Salary Industry Insights 25 Ad-Ops professionals remain core to the marketing operations of most organisations and, as such, the volume of roles in this area are still growing, including entry level roles. This, combined with the large salary bands on offer across all job types (particularly in senior roles), means that opportunities to move through the ranks are frequent. With the landscape dominated by agency roles, salary bandings remain tight across all levels of affiliate professionals. However, large retailers are continuing to create more affiliate roles in house, driving a spike in the salaries of C-level affiliate experts. Advertising-Operations/Trafficking Affiliates Marketing £40,052 £27,500 C-level £0k £57,679 £82,714 Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £35,684 £25,143 C-level £0k £50,854 £82,300 Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 26. 26 Digital Salary Industry Insights Content marketing has firmly established itself as a job market over the past twelve months, with businesses large and small embracing the creation of original content as a crucial tool in their online marketing arsenal. The huge salary bands on offer for both senior and C-level positions demonstrate that strategic content, planning and delivery expertise are very valuable to a lot of organisations right now. eCommerce and merchandising professionals remain in strong demand with excellent salaries on offer to strong performers, meaning that professionals in this area have excellent prospects of progression. Content Management £0k £20k £40k £60k £80k £100k £120k £140k £160k £180k £200k £220k £240k £260k eCommerce Marketing £36,405 £23,196 C-level £59,332 £140,000 Senior Mid-level Junior £44,113 £22,375 C-level £0k £67,889 £111,571 Senior Mid-level Junior £20k £40k £60k £80k £100k £120k £140k £160k £180k £200k £220k £240k £260k
  • 27. Digital Salary Industry Insights 27 Salaries at senior level in eCRM continue to have a high average, however, the relatively limited salary band in both junior and mid-level roles may lead many candidates to rule- out a role in eCRM. eCRM Digital generalists with a mixed skill set remain hugely valuable in the current climate, given that they are able to ‘translate’ different aspects of business technology projects to a variety of internal audiences within an organisation. The market momentum behind ‘digital transformation’ puts C-level salaries up with some of the highest in the industry, with in- house roles particularly well rewarded. Online Marketing/Digital Generalist Marketing £42,551 £28,600 £0k £59,483Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £41,877 £26,604 C-level £0k £64,576 £117,950 Senior Mid-level Junior £20k £40k £60k £80k £100k £120k £140k £160k £180k £200k £220k £240k £260k
  • 28. 28 Digital Salary Industry Insights Marketing As the search industry – and its associated labour market - has matured, a broad spread of specialists roles have been created, from entry level positions to senior strategic roles. The wide range of salaries seen for senior levels and the significant crossover of salary bands at mid and senior levels indicate a high level of opportunity for career advancement across the Paid Search job market. The lack of any crossover (and sizable gap) between mid-level and senior salary bands suggests that while the market is currently well supplied in terms of entry-level and mid-level ‘millen- nial’ paid social practitioners and project managers, senior level strategic positions are proving harder to fill – meaning candidates with the right mix of social knowledge and wider business experience can command a comparatively far higher wage than their more junior colleagues. Paid Search Paid Social £37,855 £27,636 £0k £59,031Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £39,571 £27,200 £0 £70,833Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 29. Digital Salary Industry Insights 29 Marketing The survey revealed relatively little cross-over between junior and mid-level positions and clear cross-over point between mid-level and senior positions at £45K. The huge range of sen- ior salaries and sharp spike at the higher end of the senior salary bracket indicate a high-level of cross-industry demand for those with leadership experience in digital marketing planning. Planning The central importance of product marketing to the majority of organisations means that it remains one of the most rewarding skill sets in the wider marketing industry comparatively, particularly in relation to junior and mid-level positions. The high level of crossover shown between mid-level, senior and C-level position indicates a vibrant job market with lots of potential opportunities for career advancement. Product Management £35,078 £26,098 £0k £64,738Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £51,917 £32,667 C-level £0k £65,900 £95,000 Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 30. 30 Digital Salary Industry Insights Marketing While there is little crossover between the salary spread in junior, mid-level and senior PM roles, the relatively narrow salary bands of junior and mid-level roles, combined with the clear gap between mid-level and senior roles, suggests that it is still difficult to climb the corporate ladder through specialising in PM, with senior salaries reflecting the wider experience of the post-holders. Remuneration for junior RTB roles show a fairly narrow spread, however the wider range of salaries on offer for mid-level and senior level bidding positions reflect the rapidly growing demand for experienced executives who can deliver budget efficiencies and improved ROI by leveraging RTB in media buying. Project Management RTB £40,968 £26,273 £0k £72,000Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £48,810 £26,000 £0k £77,143Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 31. Digital Salary Industry Insights 31 Marketing Salaries in SEO broadly reflect the industry average, perhaps due to the fact that the term ‘SEO’ has evolved to incorporate a range of different digital marketing specialisms. The limited overlap between junior, mid-level and senior remuneration also points towards an increas-ingly mature employment sector, offering ambitious junior execs the opportunity of smooth progression through the ranks. While junior and mid-level social media marketing jobs are remunerated within a fairly narrow spectrum, salaries increase markedly for senior level execs capable of successfully navigating the murky – and potentially dangerous – waters of marketing on social media. With senior salaries peaking at £120K, it’s clear that many organisations are still prepared to pay a premium for strategic leadership in their social media activity. SEO Social Media £39,477 £25,633 £0k £59,195Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £35,883 £27,417 £0k £67,836Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 32. 32 Digital Salary Industry Insights The close average in salaries in operations roles at junior and mid-level suggest that many will struggle with career progression early on in their careers. However, persistence is rewarded: salary averages at senior and C-level in particular are far more competitive. Operations £36,045 £26,297 C-level £0k £58,500 £105,636 Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £140k Marketing
  • 33. Section 3: Commercial The Commercial section provides a summary of those at the front line of business development in organisations, charged with the responsibility of bringing in the essential revenue streams needed to foster growth.
  • 34. 34 Digital Salary Industry Insights Insights from our research into individuals in commercial roles include: • Less than 50% of juniors in commercial posts are satisfied in their roles, compared to ap- proximately 80% of C-level professionals. • Over 70% of commercial staff that believe they are “underpaid” are intending to source a new role in 2015. • Approximately 80% of commercial employees receive a bonus, but this does not appear to affect their intentions to change roles, with the the group in receipt of a bonus split evenly in terms of leaving intent. • More than 20% of C-level individuals in the commercial sector had to leave their previous role due to redundancy. The commercial group matches the sample average in terms of gender diversity, with males accounting for 60% of the sample There are more individuals in the 35-54 group by 5% propor- tionaly, and C-level individuals are also significantly more represented (18% compared to 9%). Commercial highlights Key demographics Commercial Women 40% Men 60% 55-64, 2% 18-24, 7% 25-34, 50%35-54, 41% Junior 11% C-level 18% Senior 36% Mid-level 35%
  • 35. Digital Salary Industry Insights 35 Commercial individuals match the industry average in terms of leaving intentions, with a 52% average. Unlike marketing professionals, women are most likely to be considering a career change by a small margin, with 53% of women intending to leave in comparison to 51% of men. Those on the client side are much more likely to leave when it comes to commercial skills, with only 46% of agency staff seeking to change roles compared to 58% of client staff. Leaving intentions also have a clear relationship with seniority, with juniors significantly more likely to leave than those at C-level (65% of juniors compared to only 40% of C-level individuals). Length of tenure is influential as with the overall sample, with 74% of those in the 2-5 year bracket intending to change roles. Bonus receipt also appears significantly more influential to commercial staff, with 60% of those who don’t receive a bonus intending to find a new role this year. Uncompetitive salary is particularly important for juniors in commercial roles. with 22% of these individuals looking to move on for this reason, compared to only 3.5% for C-level. Redundancy is also a significant factor for C-level individuals in this sector, with 21% of the group specifying this as a factor compared to 10% or less in the other seniorities. Factors that drive job change Commercial Junior Mid-level Graphic: Most significant factors driving job change (Commercial) Senior C-level 10% 20% 30% 40% 16% 22% 22% 15% 26% 14% 20% 20.5% 12.5% 26% 21% 3.5% new challenge % lack of development opportunity % uncompetitive salary %
  • 36. 36 Digital Salary Industry Insights Women 59% satisfied 20% very satisfied 39% C-level Men 64% satisfied 24% very satisfied Junior Mid-level Senior C-level 100% 94% 93% 85% Junior: 48% satisfied Mid-level: 59% satisfied C-level: 78% satisfied Senior: 60% satisfied Pre-sales Sales (Tech)Publish Dev SalesMan. JOB SATISFACTION by skill 62% of respondents are SATISFIED in their roles 22% Junior 32% Mid-level 33% Senior 66% C-level MOST SATISFIED LEAST Importance of COMPANY SUCCESS to job satisfaction 23% dissatisfied / 2-5 years in role 17% dissatisfied / 1-2 years in role 18% dissatisfied / <1 year in role Importance of CAREER PROGRESSION to job satisfaction VERY SATISFIED 73% 50% 75% 55% Commercial
  • 37. Digital Salary Industry Insights 37 Commercial satisfaction statistics can be observed in the preceding infographic. Perhaps the most critical observation from this is that only 48% of junior level staff have expressed a positive level of job satisfaction. As may be expected for an area with a focus on financial performance as the ultimate goal, salaries across the commercial side are higher than the industry average throughout. At the mid-level and senior seniorities, commercial salaries are approximately 10% higher than the industry average. The gender pay gap is also significantly more pronounced based on the survey data we collected, with women earning on average 65% of the annual wage compared to men. The junior level suffers the most from this, with women professionals only earning 68% that of men. The bracket which comes closest to achieving parity is mid-level, but even in this bracket, women are only achieving 88% in comparison to men. Job Satisfaction Salaries Commercial Junior Mid-level Graphic: Average sector salaries compared to industry averages (Commercial) Senior C-level 20,000 10,000 40,000 30,000 60,000 50,000 80,000 70,000 90,000 100,000 110,000 120,000 130,000 26,865 26,046 44,428 40,312 69,997 63,623 110,069 108,618 commercial (£) industry average (£)
  • 38. 38 Digital Salary Industry Insights Contract Rates Commercial Contractors are less common in the commercial sector than within others covered in the report, but they are still present at a senior level and can command strong rates depending on their specialism. The commercial contract rates are presented in the table below. Skill Junior Mid-level Senior Business Development - - £200 Pre-Sales - - £450 Sales Management - - £288 Technical Account Management - - £300
  • 39. Digital Salary Industry Insights 39 Broad salary bands are in evidence across this sub-sector (outside of junior business develop- ment roles) confirming demand is always high for successful salespeople. Strong average salaries and clear opportunities for advancement persist across all categories of employee ensuring that many entry level executives will continue to pursue careers in business development. While salaries for junior pre-sales positions are relatively consistent (at around £24K) with the rest of the industry salaries can vary greatly for mid-level and senior roles. This suggests that, even in the digital world, sales experience is still a highly desirable quality for employers large and small. Business Development Pre-Sales Commercial £43,019 £25,265 C-level £0k £74,933 £112,390 Senior Mid-level Junior £20k £40k £60k £80k £100k £120k £140k £160k £180k £200k £220k £240k £260k £45,905 £24,500 £0k £82,333Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 40. 40 Digital Salary Industry Insights Salaries at junior level are competitive and above the industry average and show a significant overlap with mid-level salaries. As the level of seniority increases so to do the salary ranges indicating good opportunities to progress, with the top senior salaries reaching close to the £150k mark. As you might expect of the ever-vibrant advertising sales employment market, salaries for junior, mid-level and senior roles equate broadly with the industry averages, with clear route for progression from one category to the next available. Holders of C-level positions, however, can expect to see remuneration far north of the industry average, ranging from £85K to £175K for the right candidates. Publisher Development Advertising Sales Commercial £48,750 £27,500 £0k £91,250Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k ... £150k £39,125 £26,222 C-level £0k £58,161 £119,444 Senior Mid-level Junior £20k £40k £60k £80k £100k £140k £160k £180k £200k £220k £240k £260k£120k
  • 41. Digital Salary Industry Insights 41 Average salaries compete well with the industry average, perhaps due to the commission or bonus payments common to technology sales roles. Salary ranges broaden as we progress upward through junior, mid-level, senior and C-level technology sales roles commanding up to £150K. While starting salaries remain tight for junior sales management executives the significant level of overlap between mid-level and senior salary bands is a clear indicator of the opportunities available to high-performers to boost earnings rapidly, with C-level positions earning between £90K and £150K. Technology Sales Sales Management Commercial £47,536 £30,833 C-level £0k £65,679 £108,000 Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k ... £150k £49,389 £29,382 C-level £0k £70,480 £117,778 Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k ... £150k
  • 42. 42 Digital Salary Industry Insights Commercial Moving upward through the salaries, there is considerable overlap between one band and the next, with upper C-level salaries topping out at £115K. While this is considerably short of the £150K available in C-level sales management positions, for example, in an increasingly fragmented technological marketplace, specialist technical knowledge (combined with people skills) is still a widely valued attribute. Technical Account Management £39,806 £26,500 C-level £0k £54,813 £80,250 Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 43. Section 4: Technical Technical staff have become essential in an environment in which all aspects of business increasingly require digital skills as standard. Here we review the salaries and perceptions of the talented members of staff driving the technology behind modern businesses.
  • 44. 44 Digital Salary Industry Insights Highlights from our respondents based in technical focused roles are as follows: • 80% of data science professionals are satisfied in their posts, compared to only 43% of those working in IT support. • Under 20% of junior technical employees believe company success is important to their own personal success. • The most stated reason for technical staff seeking to change roles is due to a lack of career development opportunities, with this trend observed from junior to C-level seniorities. • Of those technical employees who have been in post for 2-5 years, only 47% state they are satisfied in their role. This compares to a 75% satisfaction rate amongst those in their post for under a year. Women continue to be underrepresented in the technical field, although their representation has increased from last year (22% of the sample compared to 11% last year). The demographics are also skewed towards senior staff, who compose 45% of the sample. Technical highlights Key demographics Technical Women 22% Men 78% 55-64, 2% 18-24, 7% 25-34, 48%35-54, 43% Junior 12% C-level 6% Senior 45% Mid-level 37%
  • 45. Digital Salary Industry Insights 45 As may be expected in a sector in which skills are in particularly demand, technical staff are more likely to be seeking to change roles than the industry average, with 57% of the technical group planning to find alternative employment. In an unexpected contrast with last year, women are now more likely to look to leave than men. Last year, only 39% of women were seeking to change roles within technical services, but in our 2015 sample this is now 59%, 3% higher than men. Agency staff are the most likely to leave on the technical side, with 66% of this group seeking to change roles. There is no steady trend in seniority across this group, with junior individuals just as likely to leave as senior members of staff (both at 54%). A staggering 79% of those in the 2-5 year bracket are intending to change roles - suggesting that within organisations, particular attention should be provided towards the technical individuals who have been employed for this period of time. Bonusreceiptalsoappearstohave a positive effecton technicalstaff,but althoughit lowers overallleavingintentions,54%oftechnicalstaffthatreceive abonusstillintend tofind a new role. The main drivers of change are consistent with the industry average, with uncompetitive salary being particularly important at junior and mid level seniorities (18% and 20% respectively). Factors that drive job change Technical Junior Mid-level Graphic: Most significant factors driving job change (Technical Services) Senior C-level 10% 20% 30% 40% 10% 22% 18% 15% 20% 20% 15% 17% 12% 18% 27% 9% new challenge % lack of developmentopportunity % uncompetitive salary%
  • 46. 46 Digital Salary Industry Insights Women 65% satisfied 16% very satisfied 31% Junior Men 66% satisfied 17% very satisfied Junior Mid-level Senior C-level 93% 87% 76% 81% Junior: 66% satisfied Mid-level: 58% satisfied C-level: 81% satisfied Senior: 70% satisfied Java Data ScienceTesting ITSupport JOB SATISFACTION by role 66% of respondents are SATISFIED in their roles 17% Junior 27% Mid-level 36% Senior 44% C-level MOST SATISFIED LEAST Importance of COMPANY SUCCESS to job satisfaction 36% dissatisfied / 2-5 years in role 21% dissatisfied / 1-2 years in role 12.5% dissatisfied / <1 year in role Importance of CAREER PROGRESSION to job satisfaction VERY SATISFIED 81% 56% 100% 43% Technical
  • 47. Digital Salary Industry Insights 47 Technical staff actually sit slightly above the industry average in terms of satisfaction, however there are some groups within the sector that show very low levels of satisfaction. Groups such as IT support and Java developers show levels of satisfaction significantly below the average, with only 43% of IT support staff satisfied. It is unusual that the salaries for junior technical staff are listed as below the industry average in our data. Salaries for senior technical staff also list as slightly lower than the industry aver-age, although mid-level is marginally higher. This contrasts significantly with the 2014 salary survey, in which all seniorities showed higher salaries than the recorded industry averages. Full breakdowns of the rates for technical contractors, and salary scales can be observed in the following pages. Job Satisfaction Salaries Technical Graphic: Average sector salaries compared to industry averages (Technical) Junior Mid-level Senior 20,000 10,000 40,000 30,000 60,000 50,000 80,000 70,000 90,000 100,000 technical (£) industry average (£) 25,050 41,785 63,372 40,3012 26,046 63,623
  • 48. 48 Digital Salary Industry Insights The employment of technical contractors and freelancers is a common practice among organi- sations, with many individuals opting to act as contractors rather than taking salaried roles. The average daily rates for technical contractors can be found in the table below. Mid-level Senior £338 £403 £266 £358 £410 £513 £296 £345 £255 £398 £177 £220 £330 £438 £310 £398 Skill .NET Back-end Business Analyst Database Front-end IT support Java Testing Project Management £328 £432 Contract Rates Technical
  • 49. Digital Salary Industry Insights 49 While demand for .NET skills remains solid, the relative spread of junior, mid-level and senior salaries – with senior salaries topping out at £70K – suggest that anyone with six-figure salary expectations will need to develop a broader skill set than simply .NET. Due to the business-critical nature of back-end development work, junior positions are generally hard to find in this area. Large salary ranges at mid-level and senior level suggest great opportunities for candidates with experience. .NET Back-end Technical £43,857 £31,100 £0k £52,897Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £58,118 £43,404 £0k Senior Mid-level £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 50. 50 Digital Salary Industry Insights Demand for business analysts remains fairly strong across junior, mid-level and senior roles, suggesting a clear route for progression for new entrants, with senior salaries reaching up to £100K. With big data exerting an increasing influence on many organisations, the job market for data scientists began to mature considerably last year, with a range of new junior, mid-level and senior positions being created. Business Analyst Data Science Technical £42,875 £26,250 £0k £71,667Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £27,250 £0k £39,414Senior Mid-level £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £69,143Senior
  • 51. Digital Salary Industry Insights 51 With smart data-handling now being taken seriously and underpinning the operations of most organisations, junior positions in this field are not common. Salaries for mid-level and senior positions remain competitive for those with the right skills and experience. The huge growth in the use of mobile devices (and the resultant demand for UX skills) has seen front-end developers become more important than ever to businesses. Salary spreads show significant overlap across junior, mid-level and senior positions, indicating a sector of increasing maturity and depth. Database Front-end Technical £57,926 £36,571 £5k Senior Mid-level £10k £15k £20k £25k £30k £35k £40k £45k £50k £55k £60k £65k £70k £39,285 £23,583 £15k £58,234Senior Mid-level Junior £20k £25k £30k £35k £40k £45k £50k £55k £60k £65k £70k £75k £80k £90k
  • 52. 52 Digital Salary Industry Insights Technical The sizable salary bands apparent across both mid-level and senior roles indicate the premium being placed on specialist IT knowledge by employers, particularly on those with expertise in implementing the latest generation of digital and online business tools. Demand for Java developers grew throughout 2014 and is still on the increase, leading to a spike in senior salaries as competition to secure top talent has intensified. IT Support Java £63,077 £41,914 £0k Senior Mid-level £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £70,063 £40,278 £0k Senior Mid-level £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 53. Digital Salary Industry Insights 53 Technical Testing and assurance is a fairly mature area of technology with salaries remaining consistent with the wider industry. Both mid-level and senior roles show a wide salary spread and crossover between seniority. Project management continues to offer a potentially lucrative career path in the technology industry, with average mid-level and senior salaries competing well with the wider industry and senior salaries reaching as high as £120K for specialist PMs. Testing Project Management £60,500 £42,136 £0k Senior Mid-level £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £75,381 £49,321 £0k Senior Mid-level £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 54. 54 Digital Salary Industry Insights - Intentionally blank -
  • 55. Section 5: Creative Services Creative professionals are the skilled individuals that ensure marketing campaigns are truly distinctive. Whether that is through eye-catching design, concise copywriting or increasingly, a unique use of technology.
  • 56. 56 Digital Salary Industry Insights Interesting observations about our creative respondents include: • Creative individuals are the most likely to use social media when searching for roles, with 30% of mid-level creatives stating they would search for roles through social channels. • Creatives are the least likely to receive a bonus out of all of the sectors surveyed, with only 42% in receipt of a bonus. Individuals in creative services are most likely to receive a bonus if they work on the client-side (46%), with agency workers showing the lowest level of bonus receipt (37%). • Despite the lower levels of bonus receipt, creatives have the most positive perception of their remuneration out of the sample, with 66% believing they are fairly paid. • 30% of creatives sourced their current role through a recruitment agency, the highest of all the sectors surveyed. Women are under-represented across the creative sector, with men accounting for 59% of the sample. However, this remains slightly more favourable than the 60% of men to 40% of women ratio observed across the total sample. Senior individuals compose the majority of our creative respondents, accounting for 51% of the group. Creative highlights Key demographics Creative Services Women 41% Men 59% 55-64, 1% 18-24, 7% 25-34, 51%35-54, 41% Junior 11% C-level 6% Senior 51% Mid-level 32%
  • 57. Digital Salary Industry Insights 57 Creative professionals match the industry average when it comes to leaving intention, with 52% of individuals seeking a new post in 2015. Women are slightly more likely than men to be looking for a new role (56% to 50%). This is significantly different from the creative sample of 2014, in which almost 68% of men were seeking a new post. In terms of business type, the stand out statistic is that 67% of creative staff in technology vendors intend to change roles in the coming year, compared to only 44% of creative agency staff. Linking to our findings last year and the industry averages observed throughout the report, over 60% of staff who have been in post for either a year or more are looking to move on, across both the 1-2 year bracket and the 2-5 year brackets. This trend flattens out after 5 years, as only 45% of these longer tenure individuals are intending to move on. Counter-intuitively, bonus does not seem to affect creative leaving intentions at all, with those receiving a bonus actually marginally more likely to be seeking a new role (53% of those receiving a bonus compared to 50% of those not receiving one). Change drivers are in line with the industry averages, with new challenges and a lack of development opportunities the largest factors dependent on seniority. Factors that drive job change Creative Services Junior Mid-level Graphic: Most significant factors driving job change (Creative Services) Senior C-level 10% 20% 30% 40% 15% 20% 15% 16% 27% 18% 23% 18% 12% 22% 35% 9% new challenge % lack of development opportunity % uncompetitive salary %
  • 58. 58 Digital Salary Industry Insights Women 67% satisfied 25% very satisfied 19% Senior Men 69% satisfied 12% very satisfied Junior Mid-level Senior C-level 86% 92% 76% 82% Junior: 76% satisfied Mid-level: 71% satisfied C-level: 55% satisfied Senior: 66% satisfied Design ArtworkStrategy Creative JOB SATISFACTION by role 68% of respondents are SATISFIED in their roles 29% Junior 24% Mid-level 40% Senior 55% C-level MOST SATISFIED LEAST Importance of COMPANY SUCCESS to job satisfaction 15% dissatisfied / 2-5 years in role 27% dissatisfied / 1-2 years in role 18% dissatisfied / <1 year in role Importance of CAREER PROGRESSION to job satisfaction VERY SATISFIED 80% 62% 100% 54% Creative Services
  • 59. Digital Salary Industry Insights 59 Job satisfaction statistics for the creative group can be seen in the preceding infographic. Although overall, creatives are 5% above the average for satisfaction, some groups are outside of expected trends, with C-level creatives actually showing lower levels of satisfaction in com- parison to their counterpart executives in other marketing disciplines. Consistent with our 2014 review, creative salaries remain somewhat below the industry average for the most part, but experience a significant increase once individuals reach c-level positions. Job satisfaction Salaries Creative Services Graphic: Average sector salaries compared to industry averages (Creative Services) Junior Mid-level Senior C-level 20,000 10,000 40,000 30,000 60,000 50,000 80,000 70,000 90,000 100,000 110,000 120,000 130,000 24,021 26,046 36,410 40,312 55,775 63,623 110,136 108,618 creative (£) industry average (£)
  • 60. 60 Digital Salary Industry Insights The incredible rise in popularity of mobile devices continues to push UX skills further up the wish-list of most e,ployers. While junior and mid-level positions currently top-out at around £30K and £55K respectively, experienced senior UX strategists can command salaries in excess of £90K. UX Creative Services £42,296 £27,500 £0k £64,860Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k The project orientated nature of creative work ensures that skilled contractors will always be in demand. The table below highlights the average day rates creative workers can expect to achieve across the industry, Skill Junior Mid-level Senior Artwork £193 £308 £425 Creative £97 £367 £387 Creative Technologist - £300 - Design £200 £288 £342 UX £278 £363 £450 Contract Rates
  • 61. Digital Salary Industry Insights 61 Designers remain crucial to any campaign, be it online and offline, and the spread of salaries revealed it's a sector which continues to require a wide range of talent. The salary spread shows fairly consistent wage progression across junior and mid-level roles, while senior design roles show a wider spectrum and range from £40K up to £100K. Salaries for junior, mid-level and senior artwork positions show a fairly limited spread reflecting the lack of managerial responsibility generally associated with such roles. The spread of salaries suggests fairly limited opportunities for progression, with earnings in this type of reaching around £55K at their highest. Design Artwork Creative Services £35,208 £24,242 £0k £57,660Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k £28,500 £21,000 £0k £43,333Senior Mid-level Junior £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 62. 62 Digital Salary Industry Insights Creative Services The trend towards the creation of Creative Technologist roles gathered pace in 2014, with fairly wide salary bands across both mid-level and senior roles. This looks like a potentially attractive job sector for the future, with more C-level positions likely to emerge over the next few years as the market further matures. Technologist £55,333 £40,700 £0k Senior Mid-level £10k £20k £30k £40k £50k £60k £70k £80k £90k £100k £110k £120k £130k
  • 63. Digital Salary Industry Insights 63 Thank you for taking the time to read the sixth edition of our ‘Digital Salary & Industry Insights’ report. We hope you found it useful. Our report is an annual undertaking produced for the digital talent industry, so we will be back in the future with our seventh edition full of more insight and information. In the meantime, you can get in touch with any questions or queries you have on 0207 432 6340, or by emailing survey@propellondon.com. Propel are the UK’s largest independent provider of permanent and contract recruitment services to the global digital economy, specialising in commercial, marketing, technical and creative talent. Our client base ranges from large global corporates and venture backed start-ups to international businesses expanding in Europe. Until next time... Propel: Recruiters for the global digital economy