The City of Ingolstadt works with local trade association to provide free 24x7 secure Wi-Fi built using Alcatel-Lucent Enterprise WLAN technology to keep its city centre alive. http://enterprise.alcatel-lucent.com/?product=OmniAccessWirelessLANSwitch&page=overview

1. INGOLSTADT: COMBINING TRADITION WITH
MODERN COMMUNICATIONS TECHNOLOGY
City of Ingolstadt works with local trade association to provide free 24x7 secure Wi-Fi built using Alcatel-Lucent technology to
keep its city centre alive.
REGIONAL CASE STUDY MARKET: PUBLIC SECTOR REGION: EUROPE COMPANY: STADT INGOLSTADT
Ingolstadt can look back on a long history: the city, which is located on the Danube in the heart of
Bavaria, was first mentioned in the year 806; in 1472, the first Bavarian university was founded here;
and what is thought to be the oldest provision still enforced to protect the consumer, the Bavarian Beer
Purity Law, was enacted in Ingolstadt in 1516.
Now, with some 130,000 inhabitants, Ingolstadt is the second largest city in Upper Bavaria and part of
the metropolitan region of Munich and its five million people. Economically, mechanical engineering
and the automotive industry play a key role while the growing number of students of the two
universities and numerous tourists characterise the city of Ingolstadt.
Ingolstadt has built on its long tradition to develop into a very modern city that consistently focuses
on new technologies and communications media, and is always looking to support its residents and
visitors with these developments. It comes as no surprise that the city was granted the eGovernment
Award of the Bavarian government in 2012 for its exemplary citizen service portal.

2. 2
INGOLSTADT
ALCATEL-LUCENT ENTERPRISE REGIONAL CASE STUDY
2
CHALLENGES
• To create free Wi-Fi access in the city
centre for all citizens and visitors
• To provide free access to the internet
for students and faculty members dur-
ing their stay in Ingolstadt
• To implement a future-proof WLAN
infrastructure with highest legal
security
SOLUTION
• Implementation of a free WLAN – con-
troller at aligia, access points at shops,
cafes and institutions in the city centre
• Connection between eudroam and
the Ingolstadt WLAN provided by
aligia
• The wireless network is operated by
aligia GmbH who assume legal opera-
tor’s liability
BENEFITS
• Attractive Wi-Fi solutions provides
easy free-of-charge access to the
internet
• Students and lecturers can log in
with the credentials of their home
university
• Landing page promotes the project
partners contributes to refinancing
the WLAN
FREE WI-FI IN THE CITY CENTRE
At the beginning of 2013, the city took the deci-
sion to provide its citizens and visitors with public
Wi-Fi access in the inner city. The local trade asso-
ciation“IN-City eV”was involved in the project at a
very early stage. The association has set itself the
goal of making the city centre of Ingolstadt more
attractive. Thus, they could be won easily for the
idea of free internet access in the city.
The third party involved was aligia GmbH , an
experienced local IT service provider and long-
time business partner of Alcatel-Lucent Enterprise,
which has the required technology and expertise
for the planning and implementation of such a
project.
HAND IN HAND FOR QUICK
SUCCESS
In March 2013, the three project partners held
initial talks, and soon the project began to take
shape. It was agreed that the trade association
IN-City (through an affiliate) would contract aligia
GmbH to realize the project and to act as the
operator of the free Wi-Fi.
In May 2013, the contracts were signed and sealed,
and the implementation could start.
“A public Wi-Fi, which gives all citizens and visi-
tors access to the Internet, requires special safety
precautions,” says Wolfgang Stiegler, managing
director of aligia GmbH. “Therefore, we put great
emphasis on technical and legal access protection.”
In their high-availability data centre, aligia GmbH
installed the controller for the wireless network,
an OmniAccess controller from Alcatel-Lucent
Enterprise, and other components that were
required to build a firewall with the necessary
support content filtering and other security and
infrastructure services.
Less than three months passed from contract
to implementation of the infrastructure and
the first access points. The City of Ingolstadt
successfully installed the first wireless access
point on Rathausplatz, followed by others on
Viktualienmarkt and Schliffelmarkt.
WORKING WITH LOCAL
BUSINESSES TO GROW THE
NETWORK
In order to achieve the goal of an area-wide wire-
less network in the city centre, IN-City offers its
members to participate in the project: shops and
cafes can expand their existing DSL connections
with a Wi-Fi access point.
To date, eight retailers and restaurants, local muse-
ums and the local adult education centre have
accepted this offer. They are mentioned on the
landing page of the public Wi-Fi (www.in-city.de/
incityevents/free-wifi.html), a nice advertising for
the merchants.

3. 3
INGOLSTADT
ALCATEL-LUCENT ENTERPRISE REGIONAL CASE STUDY
Downtown visitors who want to use the “IN-City
Free Wi-Fi” just need to register with their mobile
phone number. They receive a code by SMS which
allows them to access the wireless network at any
time during the following 14 days.
Since July 2013, the free Wi-Fi in Ingolstadt is
online!
Alcatel-Lucent’s master distributor KOMSA
Systems delivered the technology for this
project, which they also supported with a certi-
fied technical specialist, during planning and
go-live. Following the successful implementation
in Ingolstadt, KOMSA Systems is looking forward to
realize, together with aligia GmbH, similar projects
in other cities. “This is a real opportunity for other
cities to become even more attractive for residents
and tourists through the implementation of a free
public WLAN,” says Steffen Sahling, Key Account
Manager at KOMSA Systems. “We are delighted
to have the experience of Ingolstadt which shows
just how this can be achieved.”
INGOLSTADT FIRST CITY TO
PROVIDE UNIVERSITY NETWORK
“OFF CAMPUS”
The free Wi-Fi in Ingolstadt is not only available
to the citizens and visitors to the city, it also offers
students and lecturers from around the world
access to the“Education Roaming”network during
their stay in Ingolstadt.
Education Roaming (eduroam) is an international
initiative that allows employees and students of
the participating universities to dial in to the wire-
less networks of all participating universities with
the login data of their home university – a practical
service for guest lecturers or students abroad.
Universities in almost all European countries and
also from North America and Asia participate in
this initiative. One eduroam provider in Germany
is the Leibniz-Rechenzentrum (LRZ). The shared
data centre of the Ludwig Maximilians University
in Munich and four other universities operates
high-performance computing systems to support
scientific research at German universities.
ViaaproxythatisintegratedintheGermanResearch
Network (Deutsches Forschungsnetzwerk, DFN),
aligia built a connection between eduroam and
the public WLAN in Ingolstadt. This is the first
eudroam access that is not operated by a univer-
sity or college – but by a commercial company.
“For the first time, students and faculty members
of many participating universities around the
world can enjoy the benefits of eduroam outside
a university campus,” says Dr. Helmut Reiser from
the Leibniz-Rechenzentrum.
This “eduroam off campus” went live in October
2013.
NEXT GOAL: AREA COVERAGE
As a next step, the project leaders in Ingolstadt
strive for widespread availability of the free wire-
less network throughout the pedestrian zone.“Our
goal is to offer free Wi-Fi access from the cathedral
to the castle,”says Dr. JohannWerner , Head of IT at
the City of Ingolstadt.“And that is why we are very
pleased to see that more retailers plan to install
WLAN access points in their shops and cafes.”
And those in charge at the City of Ingolstadt have
additional plans for more service. One idea is to
offer visitors a WLAN-driven navigation through
the city centre that is not only based on GPS, but
also on a wireless inhouse network – with detailed
information about places of interest and shopping
facilities.
In the meantime, the news has spread that the City
of Ingolstadt offers community services based on
the latest communications technology. IT Manager
Dr. Werner receives requests from other cities, and
he gladly explains the “model Ingolstadt” to his
peers.
"Our goal is to offer freeWi-Fi access from the cathedral to the castle, and
that is why we are very pleased to see that more retailers plan to install
WLAN access points in their shops and cafes."
Dr. Johann Werner, Head of IT, City of Ingolstadt
aligia GmbH designs and implements
comprehensive IT solutions. Whether
innovative clouds, latest server technolo-
gies for data availability and security or any
telecommunications bandwidth, aligia’s
modern service and data centre provides
the infrastructure and the appropriate IT
concepts. Consulting at the highest level
and a carbon-neutral hosting complete
the portfolio. Headquartered in Ingolstadt,
aligia supports some 1,000 clients in the
heart of Bavaria.
For more information, please visit
www.aligia.net
CUSTOMER SUMMARY
Stadt Ingolstadt
MARKET: Public Sector
NUMBER OF USERS: Between 800 and 1000
URL: http://www2.ingolstadt.de