1. 11 CaryRoad
Glenvale QLD 4350
Telephone: 07 4633 0453 (Home)
0447 227 735 (Mobile)
Email: alankleinschmidt@iprimus.com.au
CURRICULUM VITAE: ALAN KLEINSCHMIDT
NOVEMBER 2016
PROFESSIONAL
ACHIEVEMENTS
CONSULTING SERVICES
 Preparation of reference material and factsheets for LGAQ TrainingSolutions Water and Wastewater for
Councillors – one day workshop designed to provideelected representatives with the knowledge to
understand and effectively oversee council-owned water and wastewater businesses.
 Review and update of Toowoomba Regional Council Water InfrastructureAssetServices Branch
Management Manual to meet the requirements of AS/NZS ISO 9001:2008,AS/NZS ISO 14001:2004 and
Council’s DWQMP.
 Prepare procurement documentation for Toowoomba Regional Council WasteManagement Branch Waste
Management Strategy Review.
 FacilitateInternational Water Centre’s Australian Award Fellowship Program Toowoomba Visitincluding
technical presentations and site visits.
 Prepare DrinkingWater Operations Certification Pilotcasestudy for qldwater.
 Undertake Resources Library reviewfor qldwater.
FUNCTIONALISATION OF TOOWOOMBA REGIONAL COUNCIL WATER OPERATIONS BRANCH
Successfully transitioned the water and wastewater operational functions of eight former councils,
alongwith Toowoomba City Council’s tradewaste management and laboratory services functions,
into a singleintegrated,efficientand effective Water Operations Branch team. Across the
Toowoomba Region’s 13,500 km2 area,the branch now operates:
 5 surfacewater storages,rangingin capacity from200 ML to 78,000 ML, associated bulk
rawwater pumping stations with total lifts as greatas 750 mand bulk rawwater
pipelines with a total length of more than 120 km;
 7 water treatment plants,rangingin capacity from 20 kL/day up to 68 ML/day and 64
bores providingtreated drinkingwater through 22 different schemes to more than
130,000 residents;
 8 wastewater treatment plants,rangingin sizefrom360 ep to 130,000 ep, and 110
sewage pumping stations,providingservices to more than 110,000 connected residents;
 Water recyclingschemes capableof supplyingmore than 4,500 ML per annum, ranging
in sizeand complexity from a 3,000 ML/annum Class A+industrial schemeto small golf
courseirrigation schemes.
 NATA accredited water and wastewater laboratory conducting240,000 tests per annum
of about 20,000 samples
The Water Operations Branch establishmenttotals 68,comprising8 branch management,
administration and supportstaff,9 scientists/laboratory technicians,4 tradewaste officers

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and 47 operations staff including engineers,technical officer,operators,assistantoperators
and labourers.Despiteonly takingits current structurein late2010 and drawingalmost40%
of its personnel from non-Toowoomba councils, a 2012 Toowoomba Regional Council staff
satisfaction survey scored Water Operations Branch in thetop 3 Branches in council and the
branch has an annual turnover of less than 5%.
INTEGRATED TRADE WASTE MANAGEMENT
Successfully developed and implemented an integrated Trade WasteManagement Plan
across all Toowoomba Regional Council wastewater schemes. Prior to the formation of
Toowoomba Regional Council,of the 8 former councils only 3 had established a TradeWaste
Policy or TradeWasteEnvironmental Management Plan and only Toowoomba City Council
had implemented trade waste management. The Trade WasteSection now manages
approvalsfor more than 1,600 trade waste generators,about 400 of which dischargeto
regional wastewater schemes. Through a process of community and staff communication and
information,staggered regional implementation,staged implementation of pretreatment
complianceand a three year transition to full tradewastechargingfor regional areas,better
than 98% compliancewith approval conditions was achieved by the end of the 2014.
DRINKING WATER QUALITY MANAGEMENT PLANS
Primarily responsiblefor the development and approval of DWQMPs for all TRC drinking
water schemes. Achieved compliancewith requirements of under the Water Supply (Safety
and Reliability) Act 2008 for the submission and approval of DWQMPs which posed special
challenges for TRC, including:
 Toowoomba’s water supply is drawn froma combination of surfaceand ground water
sources,includinga pipelinefrom Wivenhoe Dam, introducingthe possibility of drawing
water from a sourcesupplemented usingpurified recycled water (PRW) and the
consequent bringingforward of DWQMP submission and approval timelines for this
scheme;
 Toowoomba City Council’s longstandingoperation of a 3rd party certified HACCP system
for drinkingwater risk management and the need to maintain continuity with
established systems which were not always consistentwith the regulator’s
understandingof drinkingwater risk management, resultingin extended negotiation
with the regulator;
 The requirement to develop and implement DWQMPs in the immediate aftermath of
forced council amalgamations;
 Limited or no availability of reliablewater quality,documentation, operational and
system data for many regional water supply schemes;
 Need to significantly upgraderegional water treatment supply and infrastructureto
address existingwater safety risks;and
 Resourcingfrom most former councils limited to basic operational personnel,meaning
that resources for the DWQMP process had to be drawn entirely from Toowoomba City
Council’s contribution.

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DRINKING WATER COMPLIANCE AND TREATMENT PERFORMANCE
Significantly improved on historical drinking complianceand customer satisfaction levels by
the development and implementation of DWQMPs and by:
 Providingmanagerial,professional and technical supportand oversightto regional
operations personnel,includingreviewand documentation of monitoring programs and
introduction of documented procedures, recordingand reportingsystems;
 Improved utilization of SCADA, telemetry and mobility solutions to monitor performance
and minimize after hours and in-field responsetimes to plantfailures; and
 Reviewing and restructuring operations teams for improved efficiency,quicker response
and increased flexibility and responsiveness.
As a result, microbiological complianceacrossall TRC drinkingwater schemes now exceeds
99.9%, and customer satisfaction continues to improve, with 2014/15 showinga year-on-year
decrease of 40% in the number of drinkingwater complaints compared to the previous year.
ENVIRONMENTAL COMPLIANCE AND RECYCLED WATER MANAGEMENT
Significantly improved on historical effluentcomplianceand recycled water management
performance for regional wastewater schemes by:
 Renegotiating existingeffluent quality criteriato reflect the capabilities of existing
treatment facilities;
 Negotiating and implementing TEPs where and as necessary;
 Advocatingfor participatingin theupgrade/replacement of obsolete and inadequate
treatment facilitieswith fitfor purposesolutions,includingredirectingwastewater to the
Wetalla WRF where appropriate(3 WWTPs decommissioned to date with another to
follow),construction of a greenfield BNR plantto replacean existingWWTP and
upgradingexistinglowtechnology facilities by the installation of modular floating
wetlands;
 Improved utilization of SCADA, telemetry and mobility solutions to minimizeafter hours
and in-field responsetimes to plantfailures and environmental incidents;
 Negotiating recycled water agreements with regional customers to ensure compliance
with environmental authority conditions and/or recycled water management
requirements. This included providingusers with technical and complianceadviceand in
some cases financial supportto undertake necessary upgrades;and
 Providingmanagerial,professional and technical supportand oversightto regional
operations personnel,includingreviewand documentation of monitoring programs and
introduction of documented procedures, recordingand reportingsystems.
LABORATORY SERVICES
Achieved and maintained NATA Accreditation for Toowoomba City Council ’s Laboratory
Services for chemical and microbiological testing.
Effectively competed in the commercial marketplaceby exploitingLaboratory Services unique
competitive advantages,includinglocal government and operational experience and focusing
on customer service,responsiveness and valueaddingfor regional local authority and
agribusinesscustomers.Commercial work now accounts for about40% of the laboratory’s
throughput and brings Council almost$500,000 of additional revenue each year.

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WATER FUTURES TOOWOOMBA
Played a key rolein the Water Futures Toowoomba project, with responsibilities including:
 Development of the Water Futures – Toowoomba Science Plan in partnership with CSIRO
Land and Water;
 Scientific information and advice;
 Oversightand technical reviewof educational materialsincludingvideo,interactive
computer applications,printed materialsand audio visual presentations;
 Delivery of public information sessions;and
 Media briefings,interviews and information.
WATER INDUSTRY SKILLS DEVELOPMENT
Demonstrated an activecommitment to water industry skillsdevelopment, including:
 Leveraging funding opportunities to upskill Operators,Senior Operators,Coordinators
and Trade WasteOfficers to CertificateIVor Diploma level;
 Promoting and supportingthe National Water Operations Competency Framework by
participation in theQueensland Operator Certification PilotProgram,with four
Toowoomba Regional Council Water Operators amongthe firstsix to be certified under
the national framework;
 Actively promoting and participatingin the Water SkillsPartnership and chairingthe
oversightIndustry Leaders Group.
REPRESENTING THE QUEENSLAND WATER INDUSTRY
Participated in a number of water industry advisory committees and techni cal panels,
including:
 Queensland Fluoridation Committee - established under the Water Fluoridation Act 2008
to advisethe Minister aboutwater fluoridation matters
 WATERVAL Protocol Development Group – national expert group established to develop
common national water recyclingvalidation protocols.Ongoingrepresentation of
regional utilities as qldwater and NSW Water Directoratenominee.
 Qldwater Technical Reference Group
 Qldwater ERA 63 Expert Panel
STRENGTHS  Wide rangingexperience and knowledge of local government water industry
activities,functions and issues;
 Extensive experience of advisingand reportingto elected representatives and
executive management;
 Detailed knowledge and contextual understandingof the Queensland legislativeand
regulatory framework;
 Proven ability to consultand negotiate with Queensland Government regulators and
policy makers;
 Strong first-hand knowledge of the operational,resourcingand policy issues facing
the owners and operators of small,medium and largewater and wastewater

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schemes, particularly in an organization managinga rangeof schemes coveringthe
full spectrum of size, condition,complexity and community expectations;
 Proven ability to work with employees to develop an integrated and highly
performing Branch team incorporatingpersonnel fromdiversetechnical,professional,
educational and organizational backgroundsagainstthe backdrop of unpopular
forced local government amalgamationsand suspicion;and which values and fosters
team culture, knowledge sharingand mutual support;
 Proven ability to successfully introduceregulatory change(particularly tradewaste
management) by a process of information sharing,consultation,technical support
and staged implementation;
 Strong scientific background and ability to interpret and contextualizeinformation
and data; and
 Extensive network of contacts within the Queensland and national water industry
and scientific communities.
WORK HISTORY DIRECTOR – ALAN KLEINSCHMIDT CONSULTING PTY LTD
October 2015 - present
Providingconsultingservices to the Queensland water industry,including:
 Water and wastewater operations management;
 Water business reformand restructuring;
 DWQMP preparation and review;
 Water and wastewater operational documentation, includingwork instructions;
procedures,manuals and checklists;
 Water and wastewater monitoringprograms – development, implementation and
review;
 Water and wastewater monitoringdata review and assessment;
 Trade waste management;
 Writingtechnical reports and material,includingconsultation,referenceand training
materials;
 Planningand design report review;
 Training;
 Facilitatingtechnical visits and field tours;and
 WATERVAL PDG member (qldwater and NSW Water Directorate nominee).
MANAGER WATER OPERATIONS – TOOWOOMBA REGIONAL COUNCIL
August 2008 – October 2015
Reported to Director Water Services/General Manager Water and WasteServices.
Responsiblefor management of amalgamated Toowoomba Regional Council operational
activities including:
 Surfaceand groundwater rawwater sourcing,treatment, distribution and reticulation
operations;
 Wastewater collection,treatment and recycling;
 Trade waste regulation;

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 NATA accredited laboratory servicinginternal and commercial clients;and
 Deputised for and acted in roleof General Manager Water and WasteServices for
periods of up to 3 months as required.
ACTING MANAGER WATER AND WASTE OPERATIONS/LABORATORY SERVICES – TOOWOOMBA CITY
COUNCIL
May 2007 – August 2008
Reported to Director Engineering Services. Interim rolein the lead-up to Council
amalgamations encompassingexistingToowoomba City Council Manager Water and
Wasteand Manager Laboratory Services roles. Responsiblefor management of
Toowoomba City Council operational activities including:
 Surfaceand groundwater rawwater sourcing,treatment, distribution and reticulation
operations;
 Wastewater collection,treatment and recycling;
 Trade waste regulation;
 NATA accredited laboratory servicinginternal and commercial clients;and
 Wastemanagement (landfill) operations.
CITY CHEMIST/MANAGER LABORATORY SERVICES – TOOWOOMBA CITY COUNCIL
August 1994 – May 2007
Initially reported to Manager Water and Wastewater Operations and then to Director
Engineering Services or Chief Executive Officer depending on organizational structure.
Managed a commercially focused internal businessunitprovidingNATA accredited
laboratory testingservices to a range of internal and commercial clients.
Included 3 months as Acting Director Engineering Services duringthe initial stages of the
Toowoomba Water Futures project followed by 12 months secondment as Toowoomba
Water Futures Project Officer.
SENIOR CHEMIST – BRISBANE CITY COUNCIL SCIENTIFIC SERVICES
November 1993 – July 1994
Reported to Director Scientific Services Branch.Responsiblefor:
 Management of WillawongLiquid WasteTreatment Plantand Gurrulmundi Secure
Landfill as SEQ regional hazardouswater treatment and disposal facilities;and
 Management of Scientific Services Branch laboratories.
SUPERVISING SCIENTIST – BRISBANE CITY COUNCIL SCIENTIFIC SERVICES
March 1993 – November 1993
Reported to Director Scientific Services Branch.Responsiblefor:
 Supervision of environmental monitoringat WillawongLWTP and Gurrulmundi SL and
compliancewith Gurrulmundi Secure Landfill Act 1992;
 Investigation and rehabilitation of contaminated lands under BCC control and
Queensland Government liaison;
 Coordinatingthe Scientific Services Branch Emergency Response Group to support
the Queensland Emergency Services in hazardous incidentmanagement.
SUPERVISING CHEMIST – BRISBANE CITY COUNCIL SCIENTIFIC SERVICES
January 1988 – March 1993
Reported to Senior Chemist. Responsiblethe supervision of variouslaboratory functional
units.

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CHEMIST – BRISBANE CITY COUNCIL SCIENTIFIC SERVICES
December 1982 – January 1988
LABORATORY CADET/ASSISTANT CHEMIST – BRISBANE CITY COUNCIL SCIENTIFIC SERVICES
January 1977 – December 1982
EDUCATION MASTER OF APPLIED CHEMISTRY – ANALYTICAL CHEMISTRY
Queensland University of Technology 1989
BACHELOR OF APPLIED SCIENCE – APPLIED CHEMISTRY
Queensland Instituteof Technology 1983
CERTIFICATE IV IN TRAINING AND ASSESSMENT
LGAQ Total Solutions 2016
REFERENCES KEVIN FLANAGAN
General Manager Water and WasteServices,Toowoomba Regional Council
Telephone: 07 4688 6702 (BH)
0417 882 499 (Mob)
Email: kevin.flanagan@toowoombarc.qld.gov.au