Also known as e-payments, electronic bill presentment and payment (EBPP) enables your customers to view their bills and make payments electronically.

1. Electronic Bill
Presentment &
Payment

2. Make it Easy for Your Customers to Pay You
Also known as e-payments, electronic bill presentment and payment (EBPP) enables
customers to view their bills and make payments electronically.

3. Why EBPP?
• Consumer demand for electronic payment options is on the rise
• Consumers are increasingly paying their bills via mobile and other
channels
• Friction in the payments process is detrimental to the customer
experience
• Manual payment processing is costly and time consuming
• Traditional payment methods are quickly becoming outdated
• Emerging technologies are driving demand for more efficient service in
every industry
• A superior bill payments experience can give businesses a competitive
edge

4. EBPP reduces or eliminates:
• Lengthy manual processing times
• Administrative workloads
• Costs for resources such as printing, postage,
and staffing
• Paper waste

5. • Multiple payment channels give customers the
freedom to choose how to pay their bills
• Options like AutoPay and Guest Payments offer
customers convenience
• Accepting various payment methods gives
customers flexibility

6. • EBPP helps accelerate payments made to
your business by reducing processing
times
• Customers who receive electronic
statements are more likely to submit
payments sooner
• Convenient and flexible payment options
reduce friction, enabling your business to
get paid faster

7. The Benefits of Paperless Billing
Enhanced Security
Paper bill statements require businesses to print and mail
personal account information to customers. They can
lost or delivered to the wrong recipient.
Reduced Carbon Footprint
Electronic statements are much more environmentally
They help reduce unwanted paper clutter for both businesses
customers.
Reduced Costs
Cut back on paper, printing, postage, and staffing costs
and enable employees to focus on your core business

8. Consumer Trends
of respondents in the S&P Global Market
Intelligence Mobile Money Survey
indicated they use mobile payment apps to
pay a bill
Source: http://www.emarketer.com/Article/Most-Mobile-Banking-Consumers-Use-Payment-
Apps-Pay-Bills/1013735
of respondents in the 2015 North America
Consumer Digital Payments Survey said
they expect the use of traditional payment
methods to decrease by the end of the
decade
Source: https://www.accenture.com/t20151021T165757__w__/us-en/_acnmedia/Accenture/next-
gen/na-payment-survey/pdfs/Accenture-Digital-Payments-Survey-North-America-Accenture-
Executive-Summary.pdf

9. An electronic payment solution will help you deliver a consistent payment
experience to your customers across various channels and reduce costs by
transitioning costly paper-based and call-center transactions to web-based
transactions.
A technology provider can help determine payments needs and implement a
targeted solution.
Visit www.alacriti.com/OrbiPay to learn more about EBPP.