Explains knowledge management concepts to information managers (2001): knowledge economy, creating knowledge,managing knowledge, sharing knowledge, using knowledge

1. Creating and Using Knowledge in a Digital Economy: NRCan in the 21st Century Information Management Day September 7, 2001 Albert Simard

2. Opening Thoughts… “ Since it is axiomatic that a firm’s greatest asset is its knowledge, then the firm that fails to generate new knowledge will probably cease to exist.” Thomas Davenport (1998) “ In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge.” Ikujiro Nonaka (1998)

4. Challenges at the Dawn of the 21st Century Knowledge Economy Information Society Accelerating Change Career-Long Learning Merging Technologies Source: US National Science Foundation, 2001 Extended Organizations Global Connectivity Environmental Stewardship Finite Resources Sustainable Development

7. Knowledge Organization Using Knowledge Nature Internal Knowledge Creation External Knowledge Sharing Management Preservation Lost Knowledge

8. Creating Knowledge Drivers (problems, issues, government) Organization (mandate, resources, culture) People (analyze, reason, decide) Content (facts, meaning, understanding) Systems (information processes) Technology (computers, communication) Value Process Production Stage Data Information Knowledge Application

12. KM Perspectives Escher - Relativity

14. Discovery Search Engine

15. NRCan Access to Knowledge Policy Desired general state Specific cost circumstances Specific restriction circumstances Specific cost and restriction circumstances Goal of proposed policy Restricted Unrestricted Access None High Cost

16. Integrating Content

17. KM Framework Knowledge Management Capacity Building Organizational Context Resources Infra - structure Co n tent Gover-nance Culture Learning Funds People Time Technology Systems Management Acquisition Production Dissemination Vision Direction Commitment Change Sharing Controlling Education Skills Experience

18. Sharing Knowledge Agency 1 Information Agency 2 Information Internal flow regulators Internal flow regulators External flow regulators Attributes Technology Infrastructure

20. Science & Technology Cluster: A Business Model Supply (Providers) Demand (Users) Providers and users connect through an S&T Information Market

21. The S&T Provider Face Provider Face Academia NGOs Private Sector Public Sector Government S&T organizations Universities, colleges, institutes, schools Businesses that share S&T Non-Government organizations interested in S&T

22. The S&T User Face Public, educators, youth, seniors, media, communities Policy advisors, decision makers, regulators User Face Public Practitioners Policy Makers Business Businesses that need S&T for innovation and growth Scientists, managers, professionals, specialists

23. All together now… Subjects About S&T Creating Knowledge Expertise Academia Public Institutions NGOs Business Public Practit ioners Policy Makers Provider Face User Face Private Sector

24. S&T Cluster – Portal Context Business Services International Services Individual Services Sub-Portals Canada Site S&T Practitioners Policy Academic Public Institutions Canadians Other Related Clusters ENRFAH

25. Just consider… Demand Face Public S&T Practitioners Policy & Regulation Makers Business Dorothy Jones, retired, gardener Gloria Weisman, environmental policy analyst Jean-Yves Paquette, Young entrepreneur Zachary (Zak) Walsh, 13, Mrs. Jones’s grandson budding scientist Haig Acterian, Forester

26. Climate Data Jean-Yves Paquette, Young entrepreneur

27. Analysis of Energy Project

28. Canada - Land Cover Gloria Weisman, environmental policy analyst

29. Threatened Species

30. Soils of Canada

31. Distribution of Black Spruce B) climate at 1.5 X CO 2 A) present climate 0 - 10% 11 - 20% 21 - 30% 31 - 40% 41 - 50% 51 - 60% 61 - 70% 71 - 80% 81 - 90% 91 - 100% X location of black spruce sites

32. Digital Elevation Dorothy Jones, retired, gardener

33. Plant Hardiness Zones of Canada

34. Identifying an Insect Zachary (Zak) Walsh, 13, Mrs. Jones’s grandson budding scientist

35. Weather Network Haig Acterian, Forester

36. Fire-Danger Rating

37. ASEAN System

38. Real-Time Decision Support

39. Satellite Monitoring

40. Fire Modeling

42. Closing Thoughts… “ Knowledge of the universe would somehow be…defective were no practical results to follow.” Cicero (106-43 BC) Goods in any storehouse are useless until somebody takes them out and puts them to the use they were intended for. That applies to what man stores in his brain too. Tomas Watson (1874-1956) founder, IBM