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Process Flow
(Leasing, MO: Operation & Finance )
- Financial Services
Contents
Company Overview1
Organization Chart2
Operation Process3
Finance Process4
Sales Process
Collection Process
Finance Performance5
2
 United Installment Sales Company Limited (UIS) a Saudi Limited Liability
Company was formed in 1979 and is a member of the ALJ Group.
 UIS is a market leader in Installment Sales and Leasing of automobiles in
Saudi Arabia to individuals, corporate employees and companies.
 With a wide network of 252 branches UIS is covering large, medium and
small cities throughout the kingdom.
 The company plans to expand its network to 353+ branches by 2017 to
ensure unrivalled products and services to its customers.
 In 2010 ALJL has been formed in preparation to be fully compliant with
SAMA Regulation , ALJL took over UIS operation on Sep-2012.
Company Overview
3
UIS/ALJL OWNERSHIP STRUCTURE
4
Organizational Structure
5
Associates Distribution
Other Head Office Departments:
Securitization 5
H.O. Support 24
System Support 6
Financial Reports 5
Quality Assurance & Kaizen 7
Collection Center 12
Management Support 2
Deputy CFO 1
CFO 1
Total H.O 145
6
OPERATION PROCESS
SALES
7
Guest is
given price
range to
choose
from and
then select
the car
Fill New
Guest
record card
Guest
comes to
branch
Guest is
provided
with
multiple
finance
options
Cont’d. on next slide
Operation Process -Sales
8
Operation Process -Sales
Search the
guest
credit
history
through
ALJISR
database
Salesman
gives details
of
requirements
Finance
quotation
is given to
guest
based on
his choice
Fill credit
forms &
approval
from
Branch
Manager
Cont’d. on next slide
The ContractID
Identification letter
Driving license
proof of residence
9
Issue the insurance
certificate for all sales
The ALJR-sales
issues invoice
After receipt of
invoice, the
Branch Manager
and Auditor
approve and
issue to ALJR
the car release
note
The Customer
Pays the 1st
rent, Advance
payment, Issue
expense
The Branch
Manager,
after
approval of
credit, issues
purchase
order
ALJR-sales
prepares
plate,
registration
documents
and release
car to the
customer
Release Note
Purchase Order
Operation Process -Sales
10
Operation Process -Sales
Step 1
Step 2
Step 3
Step 4Step 5
Step 6
Step 7
Step 8
Guest
come to
branch
Choose car
& Finance
option
Submit
Documents
Credit forms
approved
Purchase
Order
Invoice,
Registration,
Release
note
Guest
Receive
car
11
OPERATION PROCESS
COLLECTION
12
Cashier checks the due
date of payment in the
collection records
The customer is informed
of due dates as per the
agreement
Operation Process -Collection
Call the guest for follow up
Call guarantor and relatives
Follow up via Fax, calls etc.
to customer’s employer
The vehicle is
repossessed with help
of police
The claim against the
customer is made with
the help of Govt.
authorities such as court,
Police and Chamber of
Commerce
Leasing ContractsInstallment Contracts
One Month Due
6 Weeks Due
2Month Due
More than Two Months
The payment is due next month from date of sale
13
Operation Process -Sales
The contract can be terminated at / before maturity for any of the following reasons:
1
2
3
4
5
6
7
8
89
Customer Wants to Buy
Customer Returning Vehicle
Re-Lease
Customer Refusing to Pay
Change from Lease to Installment
Vehicle Theft
Total Loss ( Major Accident )
Death of Customer
14
Too Many Accidents
Transfer Contract form one guest to another
9
10
15
Internal Control Process
Sales Control
Receivables Control
Cash Control
System Control
Leased Vehicles, License
Control
Repossessed / Ex-Lease
Vehicles Control
Stock Control
FINANCE PROCESS
REGIONAL ACCOUNING
23
Finance Process – Regional Accounting
4
5
Cash &
Bank
NEXT
At Last Day of the Month
Check cash and bank
transactions to correct any
wrong accounting
treatment.
Cash And Bank Manual
Cash
Balance
Sales &
Purchases
Fixed
Assets
Reconcile actual cash
balance with cash books
balance, check high cash
balance.
Review the sales price, car
model, discounts, finance
rate, MO rate , rebate, cash
back, exceptions, sales
credited to the right dealer
Check fixed assets to
ensure proper entry on
ORACLE-FA
Collection
Reconcile cash transactions
with amounts debited to the
customer account
statement for first rent,
advance payment, issue
expense, monthly rent
Close Period
at branches
Upload data to
data warehouse
Data Received
In Head Office
24
4
5
Reconcile &
Analyze
NEXT
At Day 2 (GL Interface)
Reconciliation to all Trial
Balance Accounts
ALJR
Centers
& Dealers
Campaign Intra
Company
Balance confirmation of all ALJR
centers with FSO branches,
Dealers send claims to review
after checking transfer amounts to
central sales or dealer bank
account, reconcile with VB
ALJID marketing occasionally announce
campaigns for leasing customers, finance
team prepare monthly campaign
summary report, to ensure proper
application of campaign prices and
discounts
Review Intra accounts
among all Company’s
branches to ensure zero
balance
Create Batch file
for all Auto JV’s
Posting Data From
FS system to Oracle GL
Finance Process – Regional Accounting
25
4
5
Expenses NEXT
At Day 5
GL is closed,
No further entries are accepted
Bank
Recon.
Loans
Summary
Prepare all Bank
Reconciliations
(264 Bank Account)
Check Associates loans
and ensure proper entry on
ORACL-HR,
Delivering Loans Summary
Report to HR-HO,
Review all expenses to be
in line with the manual of
authority, ensure all original
documents attached with
the receipts.
Finance Process – Regional Accounting
26
4
5
Maximum 12th of each Month
Month file is closed , signed by Account Manager, Submitted to Quality assurance Dep’t.
(submission date & accuracy and quality is the basis for associates monthly evaluation )
Add to that daily tasks that happen through the month :
Cash Payment Approvals For Branches
Transfer Contracts from Customer to Customer
Total Loss & Stolen cars Compensation
FA Purchase Requirements From Branches
Compare all bank standing orders with
customers account statement
Finance Process – Regional Accounting
27
FINANCE PROCESS
SECURITIZATION
28
29
SECURITIZATION
 It is a financial technique that pools homogenized assets (lease
and installment receivables) together and turns them into tradable
securities portfolio.
 It is a modified Mudaraba by which bank is only acting as a Fund
Administrator on behalf of the Investors of an investment fund
specially designed for a specific portfolio of receivables, and ALJUF
acting in the capacity of an Agent for the Administrator
Objectives
 Risk Management.
 Increase Liquidity
Securitization
UIS Seller
BANK
Securitized
Pool
Monthly
Collection
UIS ServicerPOOLS OF
LEASE ASSETS
AND INST. A/R
SPV
Less UIS
Service
Fees
Service
Agreement
Finance Process - Securitization
22
Deal Generating Steps
Selected Contracts
(Pool)
Receivable
available to
sale
Eligibility
criteria
Send to management
for approval (FC, FD)
Prepare pool
documents
External Audit
Check the pool
Sign the Agreement &
receive the principal
Monthly Bank report
& Bank transfer
At maturity date,
Final Settlement
Prepare
all
related
JV’s
during
whole
process
31
32
Eligibility criteria - Sample
33
External Audit Check the pool
External auditor choose around 5 big branches to check , from that
branches receivable the auditor randomly select a sample test contracts
In which the auditor check the following:
- ID Letter is attached
- Customer ID
- Customer Driving License
- Residence prove
- Customer residence location map
- Customer sign all required papers as company policy
- Customer salary/ age is recorded correctly
- Customer salary to lease payment is as company policy
- Customer status (Fleet/Retail)is recorded correctly
After the auditor rest assure to the data accuracy provided to the bank
the auditor send a clearance to Bank
34
Monthly Bank report & Bank transfer
35
Monthly Bank report & Bank transfer
36
Monthly Bank report & Bank transfer
37
Monthly Bank report & Bank transfer
FINANCE PROCESS
HEAD OFFICE
38
Finance Process – Head Office
Head
Office
HO
Loans
HR
Settlements
Commission
& Incentive
Payroll
Related
companies
Payments
Bank
Reconciliation
39
Morabahat
Finance Process – Head Office
HO
Loans
- Receive the request after HR
recommendation
- Accountant prepare the loan
complying with the policy and
determines any exceptions
- Review it by the CA & FC
review the authority and
forward it for approval up to
the required level
- Settle the loan by :
Daily Process
Personal
Car
Home
Appliances
Payroll
Accountant
Supplier
Toshiba Branch
Manager
40
Finance Process – Head Office
Daily Process
EOS Settlement
HR
Settlements
Business Trips
Cash in Lieu
Tickets / days
Medical / Car
Insurance
Exceptional
Incentives
Advance Cash
from Salary
Accountant, CA Reviews E-Form, FC approves, HR prepares
settlement request
Reviews data and calculates the due amount according to the policy
and manual of authority , HR prepares settlement request
Reviews financial data ,records in data base and HR ORACLE , send
to HR dep’t. for archiving send settlement order to the casher.
Receive Notes from ALJULMO , charge the company and the associate
according to their share.
Receives commission request , Operation management gives the
approval, senior Accountant review the from, and FC approves
Receives all requests , supervisor review and approved by FC, send
the request to be settled by payment department.
41
Finance Process – Head Office
4NEXT
Day 16 to 19
Receives monthly regional
earning & deduction
reports
Data
Entry
comparative I-FILE
Day 20 to 21
Records all company
payroll actions in HR
Oracle
Day 22 to 24
Prepares comparative
statement report , reviews all
payroll recruitments and
terminations
Day 25 to 26
Prepares and reviews the
final payroll reports,
approved by Dev. FCs,
create I-FILE
Upload
Data
Earning &
Deduction
Day 27 to 28
I-FILE uploaded to HSBC,
sending cash payment
Notes orders
Payroll
Process
42
Finance Process – Head Office
Monthly Manpower Accounts
Reconciliations
Prepares and
provides all
manpower data
for Flash
purposes.
Makes all
accounts
reconciliation for
all manpower
accounts like all
type of loans ,
EOS Provisions ,
Ex-Gratia , In lieu
days/tickets….etc
.
Receives and
reviews all
accounts
reconciliation
(by CA)
Payroll
Process
43
Finance Process – Head Office
Other Type of Payroll Runs
Semi-annual Housing Allowance
Ramadan Bonus
Quarterly Bonus for branches
Receives data, execute pre-run,
review all results, any correction
needed, run the final process and
settle the payment by IFILE bank
payment or cash payment.
Payroll
Process
44
4
5
Set
Targets
NEXT
Day 3 to 6
Branch Managers set the
sales & collection targets
for next month
Data
Entry
Calculation
Final
Report
Day 7 to 10
Branch Managers enter the Actual
month results for both the sales
and collections.
Day 11 to 16
Calculates incentives based on the policy
, then approved by GM & MD.
Day 17 to 20
Prepares the final report
and Approved by
Operation Management
then uploads data to HR
Oracle
Finance Process – Head Office
Commission
& Incentive
45
Finance Process – Head Office
Payments ( Daily activity)
Head office dep’t. handles all company payments for associates and all suppliers
( centralized approach )
Receive Payment
request in Mostanadaty
system
Review and
approve as per
manual of authority
Issue payment order, signed as per
manual of authority
.
Pay the amount through
cash, bank transfer or
cheque payment
Receive Review Issue Pay
46
Finance Process – Head Office
Bank
Reconciliation
Day-to-Day bank collection
recording,
for installment and leasing
customers for 10 banks
Bank collection
 Provides support for
264 bank accounts,
 Handles bank
pending items
 Handles point of
sales error and
problems,
 Provides all bank
statements for
reconciliation
purposes.
Bank support
 Provides all interest
data for Flash
 Prepares bank
reconciliation for 66
bank accounts ,
 reviews all accounts
(local / foreign
currency)
Reconciliation
47
FINANCE PROCESS
Fixed Assets
48
Finance Process – Head Office
Fixed
Assets
 Process assets
purchasing requests
received from
purchasing department
for all branches and
head office,
 Review pre approved
budget ,
 Prepare comparative
report,
 Supervisor approves the
request and comparative
and FC.
Approve Request
(Daily process)
 Assets addition &
deletion in FA
ORACLE (1-30)
 Run FA monthly
process with ALJR
(1-5)
 Post data to GL
(4 or 5)
FA Run
 FA reconciliation (6-
9)
 AM reviews all
accounts
reconciliation
Reconciliation
49
FINANCE PROCESS
of Insurance Credit and Receivables
Management
50
Outline
Process
Flow
System
,Policies
And
Control
Out Put
www.alj.com
Process Flow
Insurance
Claim
Manageme
nt
Finance
Process
Operation
Process
Finance Process of Premiums
Insurer issue the
Dr.Notes and
send it to ALJF
Generate
the file form
B.Object
System
053
Insurance
products
338314
Unit
We have
two
policies
TPL /
OD
Insurance
companies
MALATH
AXA
Insurance
Credit and
Receivable
Management
Review the
reports and send
it to Insurance
COMP.
Review and
paid as the
Payment
Plan
We confirm
the balance
with insurer
Insurance
products
338314
Unit
Operation Process ( Claims Management )
Receivables
Payables
Claims
Manage
ment's
www.alj.com
Payment
Approval
due to
costumer's
(2600 Per
Month )
T.Loss
/Stolen
(1100 Per
Month )
All the Amounts
Recovered due to
Insurer
Cash/Bank /Cr-Dr
Notes ( 6500 Case Per
Month)
System, Polices and Control
System
• Oracle ( JVS)
• Business Object ( Reports of OD- TPL)
• FS System ( Cash/Bank)
• Excel
Polices
• All the Transactions in our Department have Polices/
Agreements
Control
• All the Transactions pass to TBL have Analysis for
each Account / Confirmation balances for the Insurer
Accounts.
www.alj.com
Out Put
Insurances
Companies
External. Audit
15% from all
Requirements
Quality
Assurance
32 Ctrl Account
per Month
Regions
www.alj.com
Claims
- Payment Approval to
Costumers
- Recoveries from
costumers
Premiums
- TPL Renewal/Add/Del
100% to Maltha
Premiums
- OD Renewal/Add/Del
60% to Maltha and 40%
to AXA
Daily
Approval
Payment to
Customers
130 Per Day
Monthly
Approval
of Total
loss and
Stolen
1100 Per
Month
FINANCE PROCESS
QUALITY ASSURANCE
57
Finance Process – Quality Assurance
1- Review Monthly Accounts files received from regions.
2- Deal with external audit as a single contact point.
3- Deal with internal audit team.
4- Handle zakat issues.
5- Handle accounting for all new SPVs ( Taif Raeda, Taif First. …. Etc. )
6- Any other special tasks assigned by management.
7- Review and verify the Financial Statements and its related issues.
Audit
58
Finance Process – Quality Assurance
Audit ZAKAT
59
1. Provide the Zakat Advisor with all requirements related to the
registration of the new Companies and the branches in DZIT.
2. Prepare fomrs of the annual Zakat Return.
3. Prepare Zakat Payments.
4. Respond the DZIT Inquiries.
5. Review the Objection Letters before the representation to
DZIT.
Finance Process – Quality Assurance
1. Verify different formulas applied in the system .
2. Indicate any gap between Finance , Operation and IT procedures.
3. Prepare Service Level Agreement for all business user problem that gets
solved within SLA and prepare SOP for that
4. Ensure monthly that System generated reports from FS system are as per
the user demand
5. Review Auto JVs and reports generated by the system including:
a) Revenue Reports. b) Insurance
c) Deferred income d) Termination
e) Depreciation f) Sales & purchase
g) Provision h) Collection
Audit Zakat System
60
FINANCE PROCESS
REPORTING
61
Finance Reporting Process
Monthly Tasks
Annual Tasks
62
Quarterly Tasks
MIS
Assignment by Staff
Monthly Tasks
Flash Report
Close to Actual monthly
Income Statement reports,
with related supporting
schedules and variance
analysis and is used in the
monthly BOD meeting
presentation.
63
Finance Reporting Process
Flash Report
Monthly Tasks
BOD Presentation
This is a Power Point
Presentation based on the
Flash Reports highlighting the
main items in the Income
Statement thru the Dashboard
with selected supporting
schedules and variance
analysis and is presented
during the Board of Directors
meeting.
64
Flash Report
BOD Presentation
Finance Reporting Process
Monthly Tasks
GL Set Up
- Parallel mapping of FS
System and Oracle GL and
importing.
- Data transfer from Data
Warehouse to Oracle System
through Interface
- Flash versus actual results
monitoring
- Monitoring, Processing and
posting of monthly Journal
Vouchers
- Trial balance monitoring,
adjusting entries and closing
of books in the Oracle GL
System
65
Flash Report
Oracle General Ledger Setup
BOD Presentation
Finance Reporting Process
Monthly Tasks
Actual Reports
Generation of financial
statements, schedules,
variance analysis and other
related reports based on the
general ledger balances.
66
Flash Report
Oracle General Ledger Setup
Actual Reports
BOD Presentation
Finance Reporting Process
Flash Report
Oracle General Ledger Setup
Actual Reports
Monthly Tasks
BOD Presentation
ALJFSO / AMUCC Package
This is a financial reports
package of printed financial
statements, schedules and
analysis for each company
under ALJFSO or AMUCC
including the combined or
consolidated reports of all
companies under ALJFSO or
AMUCC. We have the Flash
and the Actuals “Financial
Reports Package”.
67
ALJFSO / AMUCC Package
Finance Reporting Process
Flash Report
Oracle General Ledger Setup
Actual Reports
Monthly Tasks
BOD Presentation
ALM Reports
Asset-Liability Management
(ALM) reports include the
IFRS P&L & Balance Sheet,
SAMA monitored/required
ratios and other Risk
Management data & analysis.
68
ALJFSO / AMUCC Package
ALM Reports/Schedules
Finance Reporting Process
Flash Report
Regional Reports
Oracle General Ledger Setup
Actual Reports
Monthly Tasks
BOD Presentation
Regional Reports
This covers only regional and
per branch or per business
unit Income Statement and
selected statistical data like
sales units, units in operation,
receivables, overdue, overdue
rate, headcount and number
of branches per region.
69
ALJFSO / AMUCC Package
ALM Reports/Schedules
Finance Reporting Process
External Audit Requirements
Quarterly Tasks
External Audit Requirements
- GL Accounts Mapping
which will be the basis of
the financial statements
- Balance Sheet
- Income Statement
- Other Audit Schedules like
Receivables, Collection
Cost, Impairment,
Allowance for Doubtful
Debts movement,
Operating Expenses (S&D
and G&A), etc.
70
Finance Reporting Process
External Audit Requirements
Quarterly Tasks
Audit Committee & BOD
Presentations
Audit Committee Meeting
Powerpoint Presentation
covers the Audited Financial
Statements (BS, P&L & Cash
Flow) as well as the
supporting schedules for
selected balance sheet and
income statement items
71
Finance Reporting Process
Audit Committee & BOD
Presentations
External Audit Requirements
SAMA Prudential
Quarterly Tasks
Audit Committee & BOD
Presentations
SAMA Prudential
SAMA quarterly reportorial
requirements based on the
quarterly audited financial
statements which include
Balance Sheet, Income
Statement, Financing
Portfolio, Source of Funds,
Non-Performing Assets, HR
data and Others)
72
Finance Reporting Process
Annual Tasks
5-Year Budget & Business
Plan Preparation
- Update of current year files
which will become the basis of
the remaining forecast months
and succeeding years’
business assumptions.
- Effect required changes or
updates on the existing Budget
Software.
- Incorporate the business
strategies & assumptions into
the software
- Generate the financial
statements.
- Review, fine tune and finalize
the resulting financial
statements to ensure that they
reflect the overall business
plans and targets.
73
5-Year Budget & Business
Plan Preparation
Finance Reporting Process
Annual Tasks
Year End Audit
Requirements
74
Budget and Plan Preparation
Year End Audit Requirements
Finance Reporting Process
- GL Accounts Mapping
which will be the basis of
the financial statements
- Balance Sheet
- Income Statement
- Other Audit Schedules like
Receivables, Collection
Cost, Impairment,
Allowance for Doubtful
Debts movement,
Operating Expenses (S&D
and G&A), etc.
Annual Tasks
Period of Examination
A 15-day period is set aside
for shareholders and partner
banks to submit their queries
and clarifications on the
audited financial statements,
management reports,
headcounts, organization,
governance, company
policies, business processes,
etc. which needs to be
answered as quickly as
possible.
75
Budget and Plan Preparation
Year End Audit Requirements
Annual Audit Checklist (Period of
Examination – POE)
Finance Reporting Process
Annual Tasks
Insights
Insights Annual Report :
Information of the company’s
annual performance ,
activities, achievements,
rewards, initiatives and
coming year’s challenges.
76
Budget and Plan Preparation
Insight FYE Annual Report
Year End Audit Requirements
Annual Audit Checklist (Period of
Examination – POE)
Finance Reporting Process
Annual Tasks
Ad Hoc Reports
This will include special tasks,
projects, analysis, additional
data & information required by
management, internal &
external auditors, treasury,
consultants, government
agencies & others which are
assigned to the team from time
to time.
77
Budget and Plan Preparation
Insight FYE Annual Report
Year End Audit Requirements
Annual Audit Checklist (Period of
Examination – POE)
Finance Reporting Process
Ad Hoc Reports & Assignments
Annual Tasks
Consolidation
It is the aggregated financial
statement of ALJFSO as a
group. The consolidation
requires a set of eliminating and
consolidating entries to work
back from individual financial
statements to a group financial
statement that is an accurate
representation of the group’s
business operations.
78
Budget and Plan Preparation
Insight FYE Annual Report
Year End Audit Requirements
Ad Hoc Reports & Assignments
Financial Statement Consolidation
Annual Audit Checklist (Period of
Examination – POE)
Finance Reporting Process
Budget and Plan Preparation
Insight FYE Annual Report
Annual Tasks
Year End Audit Requirements
Financial Statement Consolidation
Reconciliation
Due to the difference in the
treatment and classification of
some accounts, a reconciliation
is prepared to ensure that both
the audited financial statements
and the management reports
are exactly the same.
Audited FS & Mgmt Reports Recon.
79
Annual Audit Checklist (Period of
Examination – POE)
Finance Reporting Process
Ad Hoc Reports & Assignments
Budget and Plan Preparation
Insight FYE Annual Report
Annual Tasks
Year End Audit Requirements
Financial Statement Consolidation
Creation of Next Year Files
As the current year comes to a
close, we need to prepare for
the incoming year’s file by
creating a totally different set of
files which include updating of
historical and Last Year data,
providing for the Current Year
data and establishing the
Budget Year files by populating
it with data from the approved
budget. This may also entail
deletion, addition & improve-
ment of files as well as
introduction of new reporting
techniques to facilitate faster
generation of financial reports.
80
Annual Audit Checklist (Period of
Examination – POE)
Creation of Next Year Files
Finance Reporting Process
Ad Hoc Reports & Assignments
Audited FS & Mgmt Reports Recon.
MIS Reports
Oracle / GLDI
81
Finance Reporting Process
SAP Business Objects
• Trial Balance
• Income Statement
(Monthly / YTD)
• Balance Sheet
• Maintenance of FSG
reports
• Posting/ Reversing of
JV's
• Other Reports
• Sales Units
• Accounts Receivable
• Overdue
• Bad Debts
• Amortized Payment
Schedules
• Units in Operations
• Other Supporting
Reports for
Flash/Actual
82
Finance Reporting Process
ISLAM Senior Database Admin. All MIS Reports Requirements for Financial Reporting Section
Flash Reports; Presentation Data & Review; ALM/Risk Management; Prudential Reports;
Regional & By Branch P & L; Variance Analysis on Opex & Non-Opex; Update of Work
Assignments & Deadlines; Ad Hoc Reports Schedules & Analysis
Presentation Data and Review; FSG Reports Development & Maintenance; POE; Audit
Requirements; Budget & Forecasts; Variance Analysis on Gross Profit; Exception Report,
Story Charts; Ad Hoc Reports, Schedules & Analysis
Actual Reports; GL & Oracle Reports Generation; Flash & Actual Financial Package Printing;
Posting of Special & Adjusting Entries; Flash vs Actual Monitoring; Subsidiaries Balance Sheet
WORK ASSIGNMENT SUMMARY BY STAFF
Review and ensure the accuracy of reports prepared by the staff; that reports are prepared
and submitted on a timely basis; ensure proper and balanced distribution of workload
among the staff; assist in the preparation and review of budgets for ALJUF, UIS, ALJISR &
Motory; prepare Ad Hoc Reports Schedules & Analysis; initiate & propose projects to
improve and increase efficiency of the team
FIDEL Regional Accounts Manager
Chief AccountantUSAMA
REYNANTE Chief Accountant
AccountantERSHAD
Finance Performance
To ensure efficiency of finance division performance we do the
following:
1) Allocation of duties per title
2) Evaluate associate performance monthly which accordingly used for:
3) Semi annual Bonus
4) Promotions
5) Man Of The Month / Midyear /Year
6) In alignment with the Company Vision: To responsibly fulfill our guests’
aspirations, UIS Finance has initiated a survey, Internal , External, And Q12 to
evaluate its overall performance, after each survey UIS Finance meet and
discuss to improve quality , performance and engagement.
7) Encourage attendance discipline by applying Perfect Attendance scheme.
83
Finance Performance
8) Management has launched a website for the finance department that help the
associate to find all what they need under one roof, organizational structure,
forms, book library, all the manuals needed and announcements . . Etc.
9) Each transaction is delegated to an organizational position to define and limit
the responsibilities within the company, this is called Manual of authority.
10) In order to reach our long term goals, a set of policies, principles, rules, and
guidelines has been formulated and adopted by the organization
84
ProcessFlow - 19-01-2016 Last Update

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ProcessFlow - 19-01-2016 Last Update

  • 1. Process Flow (Leasing, MO: Operation & Finance ) - Financial Services
  • 2. Contents Company Overview1 Organization Chart2 Operation Process3 Finance Process4 Sales Process Collection Process Finance Performance5 2
  • 3.  United Installment Sales Company Limited (UIS) a Saudi Limited Liability Company was formed in 1979 and is a member of the ALJ Group.  UIS is a market leader in Installment Sales and Leasing of automobiles in Saudi Arabia to individuals, corporate employees and companies.  With a wide network of 252 branches UIS is covering large, medium and small cities throughout the kingdom.  The company plans to expand its network to 353+ branches by 2017 to ensure unrivalled products and services to its customers.  In 2010 ALJL has been formed in preparation to be fully compliant with SAMA Regulation , ALJL took over UIS operation on Sep-2012. Company Overview 3
  • 6. Associates Distribution Other Head Office Departments: Securitization 5 H.O. Support 24 System Support 6 Financial Reports 5 Quality Assurance & Kaizen 7 Collection Center 12 Management Support 2 Deputy CFO 1 CFO 1 Total H.O 145 6
  • 8. Guest is given price range to choose from and then select the car Fill New Guest record card Guest comes to branch Guest is provided with multiple finance options Cont’d. on next slide Operation Process -Sales 8
  • 9. Operation Process -Sales Search the guest credit history through ALJISR database Salesman gives details of requirements Finance quotation is given to guest based on his choice Fill credit forms & approval from Branch Manager Cont’d. on next slide The ContractID Identification letter Driving license proof of residence 9
  • 10. Issue the insurance certificate for all sales The ALJR-sales issues invoice After receipt of invoice, the Branch Manager and Auditor approve and issue to ALJR the car release note The Customer Pays the 1st rent, Advance payment, Issue expense The Branch Manager, after approval of credit, issues purchase order ALJR-sales prepares plate, registration documents and release car to the customer Release Note Purchase Order Operation Process -Sales 10
  • 11. Operation Process -Sales Step 1 Step 2 Step 3 Step 4Step 5 Step 6 Step 7 Step 8 Guest come to branch Choose car & Finance option Submit Documents Credit forms approved Purchase Order Invoice, Registration, Release note Guest Receive car 11
  • 13. Cashier checks the due date of payment in the collection records The customer is informed of due dates as per the agreement Operation Process -Collection Call the guest for follow up Call guarantor and relatives Follow up via Fax, calls etc. to customer’s employer The vehicle is repossessed with help of police The claim against the customer is made with the help of Govt. authorities such as court, Police and Chamber of Commerce Leasing ContractsInstallment Contracts One Month Due 6 Weeks Due 2Month Due More than Two Months The payment is due next month from date of sale 13
  • 14. Operation Process -Sales The contract can be terminated at / before maturity for any of the following reasons: 1 2 3 4 5 6 7 8 89 Customer Wants to Buy Customer Returning Vehicle Re-Lease Customer Refusing to Pay Change from Lease to Installment Vehicle Theft Total Loss ( Major Accident ) Death of Customer 14 Too Many Accidents Transfer Contract form one guest to another 9 10
  • 15. 15 Internal Control Process Sales Control Receivables Control Cash Control System Control Leased Vehicles, License Control Repossessed / Ex-Lease Vehicles Control Stock Control
  • 17. Finance Process – Regional Accounting 4 5 Cash & Bank NEXT At Last Day of the Month Check cash and bank transactions to correct any wrong accounting treatment. Cash And Bank Manual Cash Balance Sales & Purchases Fixed Assets Reconcile actual cash balance with cash books balance, check high cash balance. Review the sales price, car model, discounts, finance rate, MO rate , rebate, cash back, exceptions, sales credited to the right dealer Check fixed assets to ensure proper entry on ORACLE-FA Collection Reconcile cash transactions with amounts debited to the customer account statement for first rent, advance payment, issue expense, monthly rent Close Period at branches Upload data to data warehouse Data Received In Head Office 24
  • 18. 4 5 Reconcile & Analyze NEXT At Day 2 (GL Interface) Reconciliation to all Trial Balance Accounts ALJR Centers & Dealers Campaign Intra Company Balance confirmation of all ALJR centers with FSO branches, Dealers send claims to review after checking transfer amounts to central sales or dealer bank account, reconcile with VB ALJID marketing occasionally announce campaigns for leasing customers, finance team prepare monthly campaign summary report, to ensure proper application of campaign prices and discounts Review Intra accounts among all Company’s branches to ensure zero balance Create Batch file for all Auto JV’s Posting Data From FS system to Oracle GL Finance Process – Regional Accounting 25
  • 19. 4 5 Expenses NEXT At Day 5 GL is closed, No further entries are accepted Bank Recon. Loans Summary Prepare all Bank Reconciliations (264 Bank Account) Check Associates loans and ensure proper entry on ORACL-HR, Delivering Loans Summary Report to HR-HO, Review all expenses to be in line with the manual of authority, ensure all original documents attached with the receipts. Finance Process – Regional Accounting 26
  • 20. 4 5 Maximum 12th of each Month Month file is closed , signed by Account Manager, Submitted to Quality assurance Dep’t. (submission date & accuracy and quality is the basis for associates monthly evaluation ) Add to that daily tasks that happen through the month : Cash Payment Approvals For Branches Transfer Contracts from Customer to Customer Total Loss & Stolen cars Compensation FA Purchase Requirements From Branches Compare all bank standing orders with customers account statement Finance Process – Regional Accounting 27
  • 22. 29 SECURITIZATION  It is a financial technique that pools homogenized assets (lease and installment receivables) together and turns them into tradable securities portfolio.  It is a modified Mudaraba by which bank is only acting as a Fund Administrator on behalf of the Investors of an investment fund specially designed for a specific portfolio of receivables, and ALJUF acting in the capacity of an Agent for the Administrator Objectives  Risk Management.  Increase Liquidity
  • 23. Securitization UIS Seller BANK Securitized Pool Monthly Collection UIS ServicerPOOLS OF LEASE ASSETS AND INST. A/R SPV Less UIS Service Fees Service Agreement Finance Process - Securitization 22
  • 24. Deal Generating Steps Selected Contracts (Pool) Receivable available to sale Eligibility criteria Send to management for approval (FC, FD) Prepare pool documents External Audit Check the pool Sign the Agreement & receive the principal Monthly Bank report & Bank transfer At maturity date, Final Settlement Prepare all related JV’s during whole process 31
  • 26. 33 External Audit Check the pool External auditor choose around 5 big branches to check , from that branches receivable the auditor randomly select a sample test contracts In which the auditor check the following: - ID Letter is attached - Customer ID - Customer Driving License - Residence prove - Customer residence location map - Customer sign all required papers as company policy - Customer salary/ age is recorded correctly - Customer salary to lease payment is as company policy - Customer status (Fleet/Retail)is recorded correctly After the auditor rest assure to the data accuracy provided to the bank the auditor send a clearance to Bank
  • 27. 34 Monthly Bank report & Bank transfer
  • 28. 35 Monthly Bank report & Bank transfer
  • 29. 36 Monthly Bank report & Bank transfer
  • 30. 37 Monthly Bank report & Bank transfer
  • 32. Finance Process – Head Office Head Office HO Loans HR Settlements Commission & Incentive Payroll Related companies Payments Bank Reconciliation 39 Morabahat
  • 33. Finance Process – Head Office HO Loans - Receive the request after HR recommendation - Accountant prepare the loan complying with the policy and determines any exceptions - Review it by the CA & FC review the authority and forward it for approval up to the required level - Settle the loan by : Daily Process Personal Car Home Appliances Payroll Accountant Supplier Toshiba Branch Manager 40
  • 34. Finance Process – Head Office Daily Process EOS Settlement HR Settlements Business Trips Cash in Lieu Tickets / days Medical / Car Insurance Exceptional Incentives Advance Cash from Salary Accountant, CA Reviews E-Form, FC approves, HR prepares settlement request Reviews data and calculates the due amount according to the policy and manual of authority , HR prepares settlement request Reviews financial data ,records in data base and HR ORACLE , send to HR dep’t. for archiving send settlement order to the casher. Receive Notes from ALJULMO , charge the company and the associate according to their share. Receives commission request , Operation management gives the approval, senior Accountant review the from, and FC approves Receives all requests , supervisor review and approved by FC, send the request to be settled by payment department. 41
  • 35. Finance Process – Head Office 4NEXT Day 16 to 19 Receives monthly regional earning & deduction reports Data Entry comparative I-FILE Day 20 to 21 Records all company payroll actions in HR Oracle Day 22 to 24 Prepares comparative statement report , reviews all payroll recruitments and terminations Day 25 to 26 Prepares and reviews the final payroll reports, approved by Dev. FCs, create I-FILE Upload Data Earning & Deduction Day 27 to 28 I-FILE uploaded to HSBC, sending cash payment Notes orders Payroll Process 42
  • 36. Finance Process – Head Office Monthly Manpower Accounts Reconciliations Prepares and provides all manpower data for Flash purposes. Makes all accounts reconciliation for all manpower accounts like all type of loans , EOS Provisions , Ex-Gratia , In lieu days/tickets….etc . Receives and reviews all accounts reconciliation (by CA) Payroll Process 43
  • 37. Finance Process – Head Office Other Type of Payroll Runs Semi-annual Housing Allowance Ramadan Bonus Quarterly Bonus for branches Receives data, execute pre-run, review all results, any correction needed, run the final process and settle the payment by IFILE bank payment or cash payment. Payroll Process 44
  • 38. 4 5 Set Targets NEXT Day 3 to 6 Branch Managers set the sales & collection targets for next month Data Entry Calculation Final Report Day 7 to 10 Branch Managers enter the Actual month results for both the sales and collections. Day 11 to 16 Calculates incentives based on the policy , then approved by GM & MD. Day 17 to 20 Prepares the final report and Approved by Operation Management then uploads data to HR Oracle Finance Process – Head Office Commission & Incentive 45
  • 39. Finance Process – Head Office Payments ( Daily activity) Head office dep’t. handles all company payments for associates and all suppliers ( centralized approach ) Receive Payment request in Mostanadaty system Review and approve as per manual of authority Issue payment order, signed as per manual of authority . Pay the amount through cash, bank transfer or cheque payment Receive Review Issue Pay 46
  • 40. Finance Process – Head Office Bank Reconciliation Day-to-Day bank collection recording, for installment and leasing customers for 10 banks Bank collection  Provides support for 264 bank accounts,  Handles bank pending items  Handles point of sales error and problems,  Provides all bank statements for reconciliation purposes. Bank support  Provides all interest data for Flash  Prepares bank reconciliation for 66 bank accounts ,  reviews all accounts (local / foreign currency) Reconciliation 47
  • 42. Finance Process – Head Office Fixed Assets  Process assets purchasing requests received from purchasing department for all branches and head office,  Review pre approved budget ,  Prepare comparative report,  Supervisor approves the request and comparative and FC. Approve Request (Daily process)  Assets addition & deletion in FA ORACLE (1-30)  Run FA monthly process with ALJR (1-5)  Post data to GL (4 or 5) FA Run  FA reconciliation (6- 9)  AM reviews all accounts reconciliation Reconciliation 49
  • 43. FINANCE PROCESS of Insurance Credit and Receivables Management 50
  • 46. Finance Process of Premiums Insurer issue the Dr.Notes and send it to ALJF Generate the file form B.Object System 053 Insurance products 338314 Unit We have two policies TPL / OD Insurance companies MALATH AXA Insurance Credit and Receivable Management Review the reports and send it to Insurance COMP. Review and paid as the Payment Plan We confirm the balance with insurer Insurance products 338314 Unit
  • 47. Operation Process ( Claims Management ) Receivables Payables Claims Manage ment's www.alj.com Payment Approval due to costumer's (2600 Per Month ) T.Loss /Stolen (1100 Per Month ) All the Amounts Recovered due to Insurer Cash/Bank /Cr-Dr Notes ( 6500 Case Per Month)
  • 48. System, Polices and Control System • Oracle ( JVS) • Business Object ( Reports of OD- TPL) • FS System ( Cash/Bank) • Excel Polices • All the Transactions in our Department have Polices/ Agreements Control • All the Transactions pass to TBL have Analysis for each Account / Confirmation balances for the Insurer Accounts. www.alj.com
  • 49. Out Put Insurances Companies External. Audit 15% from all Requirements Quality Assurance 32 Ctrl Account per Month Regions www.alj.com Claims - Payment Approval to Costumers - Recoveries from costumers Premiums - TPL Renewal/Add/Del 100% to Maltha Premiums - OD Renewal/Add/Del 60% to Maltha and 40% to AXA Daily Approval Payment to Customers 130 Per Day Monthly Approval of Total loss and Stolen 1100 Per Month
  • 51. Finance Process – Quality Assurance 1- Review Monthly Accounts files received from regions. 2- Deal with external audit as a single contact point. 3- Deal with internal audit team. 4- Handle zakat issues. 5- Handle accounting for all new SPVs ( Taif Raeda, Taif First. …. Etc. ) 6- Any other special tasks assigned by management. 7- Review and verify the Financial Statements and its related issues. Audit 58
  • 52. Finance Process – Quality Assurance Audit ZAKAT 59 1. Provide the Zakat Advisor with all requirements related to the registration of the new Companies and the branches in DZIT. 2. Prepare fomrs of the annual Zakat Return. 3. Prepare Zakat Payments. 4. Respond the DZIT Inquiries. 5. Review the Objection Letters before the representation to DZIT.
  • 53. Finance Process – Quality Assurance 1. Verify different formulas applied in the system . 2. Indicate any gap between Finance , Operation and IT procedures. 3. Prepare Service Level Agreement for all business user problem that gets solved within SLA and prepare SOP for that 4. Ensure monthly that System generated reports from FS system are as per the user demand 5. Review Auto JVs and reports generated by the system including: a) Revenue Reports. b) Insurance c) Deferred income d) Termination e) Depreciation f) Sales & purchase g) Provision h) Collection Audit Zakat System 60
  • 55. Finance Reporting Process Monthly Tasks Annual Tasks 62 Quarterly Tasks MIS Assignment by Staff
  • 56. Monthly Tasks Flash Report Close to Actual monthly Income Statement reports, with related supporting schedules and variance analysis and is used in the monthly BOD meeting presentation. 63 Finance Reporting Process Flash Report
  • 57. Monthly Tasks BOD Presentation This is a Power Point Presentation based on the Flash Reports highlighting the main items in the Income Statement thru the Dashboard with selected supporting schedules and variance analysis and is presented during the Board of Directors meeting. 64 Flash Report BOD Presentation Finance Reporting Process
  • 58. Monthly Tasks GL Set Up - Parallel mapping of FS System and Oracle GL and importing. - Data transfer from Data Warehouse to Oracle System through Interface - Flash versus actual results monitoring - Monitoring, Processing and posting of monthly Journal Vouchers - Trial balance monitoring, adjusting entries and closing of books in the Oracle GL System 65 Flash Report Oracle General Ledger Setup BOD Presentation Finance Reporting Process
  • 59. Monthly Tasks Actual Reports Generation of financial statements, schedules, variance analysis and other related reports based on the general ledger balances. 66 Flash Report Oracle General Ledger Setup Actual Reports BOD Presentation Finance Reporting Process
  • 60. Flash Report Oracle General Ledger Setup Actual Reports Monthly Tasks BOD Presentation ALJFSO / AMUCC Package This is a financial reports package of printed financial statements, schedules and analysis for each company under ALJFSO or AMUCC including the combined or consolidated reports of all companies under ALJFSO or AMUCC. We have the Flash and the Actuals “Financial Reports Package”. 67 ALJFSO / AMUCC Package Finance Reporting Process
  • 61. Flash Report Oracle General Ledger Setup Actual Reports Monthly Tasks BOD Presentation ALM Reports Asset-Liability Management (ALM) reports include the IFRS P&L & Balance Sheet, SAMA monitored/required ratios and other Risk Management data & analysis. 68 ALJFSO / AMUCC Package ALM Reports/Schedules Finance Reporting Process
  • 62. Flash Report Regional Reports Oracle General Ledger Setup Actual Reports Monthly Tasks BOD Presentation Regional Reports This covers only regional and per branch or per business unit Income Statement and selected statistical data like sales units, units in operation, receivables, overdue, overdue rate, headcount and number of branches per region. 69 ALJFSO / AMUCC Package ALM Reports/Schedules Finance Reporting Process
  • 63. External Audit Requirements Quarterly Tasks External Audit Requirements - GL Accounts Mapping which will be the basis of the financial statements - Balance Sheet - Income Statement - Other Audit Schedules like Receivables, Collection Cost, Impairment, Allowance for Doubtful Debts movement, Operating Expenses (S&D and G&A), etc. 70 Finance Reporting Process
  • 64. External Audit Requirements Quarterly Tasks Audit Committee & BOD Presentations Audit Committee Meeting Powerpoint Presentation covers the Audited Financial Statements (BS, P&L & Cash Flow) as well as the supporting schedules for selected balance sheet and income statement items 71 Finance Reporting Process Audit Committee & BOD Presentations
  • 65. External Audit Requirements SAMA Prudential Quarterly Tasks Audit Committee & BOD Presentations SAMA Prudential SAMA quarterly reportorial requirements based on the quarterly audited financial statements which include Balance Sheet, Income Statement, Financing Portfolio, Source of Funds, Non-Performing Assets, HR data and Others) 72 Finance Reporting Process
  • 66. Annual Tasks 5-Year Budget & Business Plan Preparation - Update of current year files which will become the basis of the remaining forecast months and succeeding years’ business assumptions. - Effect required changes or updates on the existing Budget Software. - Incorporate the business strategies & assumptions into the software - Generate the financial statements. - Review, fine tune and finalize the resulting financial statements to ensure that they reflect the overall business plans and targets. 73 5-Year Budget & Business Plan Preparation Finance Reporting Process
  • 67. Annual Tasks Year End Audit Requirements 74 Budget and Plan Preparation Year End Audit Requirements Finance Reporting Process - GL Accounts Mapping which will be the basis of the financial statements - Balance Sheet - Income Statement - Other Audit Schedules like Receivables, Collection Cost, Impairment, Allowance for Doubtful Debts movement, Operating Expenses (S&D and G&A), etc.
  • 68. Annual Tasks Period of Examination A 15-day period is set aside for shareholders and partner banks to submit their queries and clarifications on the audited financial statements, management reports, headcounts, organization, governance, company policies, business processes, etc. which needs to be answered as quickly as possible. 75 Budget and Plan Preparation Year End Audit Requirements Annual Audit Checklist (Period of Examination – POE) Finance Reporting Process
  • 69. Annual Tasks Insights Insights Annual Report : Information of the company’s annual performance , activities, achievements, rewards, initiatives and coming year’s challenges. 76 Budget and Plan Preparation Insight FYE Annual Report Year End Audit Requirements Annual Audit Checklist (Period of Examination – POE) Finance Reporting Process
  • 70. Annual Tasks Ad Hoc Reports This will include special tasks, projects, analysis, additional data & information required by management, internal & external auditors, treasury, consultants, government agencies & others which are assigned to the team from time to time. 77 Budget and Plan Preparation Insight FYE Annual Report Year End Audit Requirements Annual Audit Checklist (Period of Examination – POE) Finance Reporting Process Ad Hoc Reports & Assignments
  • 71. Annual Tasks Consolidation It is the aggregated financial statement of ALJFSO as a group. The consolidation requires a set of eliminating and consolidating entries to work back from individual financial statements to a group financial statement that is an accurate representation of the group’s business operations. 78 Budget and Plan Preparation Insight FYE Annual Report Year End Audit Requirements Ad Hoc Reports & Assignments Financial Statement Consolidation Annual Audit Checklist (Period of Examination – POE) Finance Reporting Process
  • 72. Budget and Plan Preparation Insight FYE Annual Report Annual Tasks Year End Audit Requirements Financial Statement Consolidation Reconciliation Due to the difference in the treatment and classification of some accounts, a reconciliation is prepared to ensure that both the audited financial statements and the management reports are exactly the same. Audited FS & Mgmt Reports Recon. 79 Annual Audit Checklist (Period of Examination – POE) Finance Reporting Process Ad Hoc Reports & Assignments
  • 73. Budget and Plan Preparation Insight FYE Annual Report Annual Tasks Year End Audit Requirements Financial Statement Consolidation Creation of Next Year Files As the current year comes to a close, we need to prepare for the incoming year’s file by creating a totally different set of files which include updating of historical and Last Year data, providing for the Current Year data and establishing the Budget Year files by populating it with data from the approved budget. This may also entail deletion, addition & improve- ment of files as well as introduction of new reporting techniques to facilitate faster generation of financial reports. 80 Annual Audit Checklist (Period of Examination – POE) Creation of Next Year Files Finance Reporting Process Ad Hoc Reports & Assignments Audited FS & Mgmt Reports Recon.
  • 74. MIS Reports Oracle / GLDI 81 Finance Reporting Process SAP Business Objects • Trial Balance • Income Statement (Monthly / YTD) • Balance Sheet • Maintenance of FSG reports • Posting/ Reversing of JV's • Other Reports • Sales Units • Accounts Receivable • Overdue • Bad Debts • Amortized Payment Schedules • Units in Operations • Other Supporting Reports for Flash/Actual
  • 75. 82 Finance Reporting Process ISLAM Senior Database Admin. All MIS Reports Requirements for Financial Reporting Section Flash Reports; Presentation Data & Review; ALM/Risk Management; Prudential Reports; Regional & By Branch P & L; Variance Analysis on Opex & Non-Opex; Update of Work Assignments & Deadlines; Ad Hoc Reports Schedules & Analysis Presentation Data and Review; FSG Reports Development & Maintenance; POE; Audit Requirements; Budget & Forecasts; Variance Analysis on Gross Profit; Exception Report, Story Charts; Ad Hoc Reports, Schedules & Analysis Actual Reports; GL & Oracle Reports Generation; Flash & Actual Financial Package Printing; Posting of Special & Adjusting Entries; Flash vs Actual Monitoring; Subsidiaries Balance Sheet WORK ASSIGNMENT SUMMARY BY STAFF Review and ensure the accuracy of reports prepared by the staff; that reports are prepared and submitted on a timely basis; ensure proper and balanced distribution of workload among the staff; assist in the preparation and review of budgets for ALJUF, UIS, ALJISR & Motory; prepare Ad Hoc Reports Schedules & Analysis; initiate & propose projects to improve and increase efficiency of the team FIDEL Regional Accounts Manager Chief AccountantUSAMA REYNANTE Chief Accountant AccountantERSHAD
  • 76. Finance Performance To ensure efficiency of finance division performance we do the following: 1) Allocation of duties per title 2) Evaluate associate performance monthly which accordingly used for: 3) Semi annual Bonus 4) Promotions 5) Man Of The Month / Midyear /Year 6) In alignment with the Company Vision: To responsibly fulfill our guests’ aspirations, UIS Finance has initiated a survey, Internal , External, And Q12 to evaluate its overall performance, after each survey UIS Finance meet and discuss to improve quality , performance and engagement. 7) Encourage attendance discipline by applying Perfect Attendance scheme. 83
  • 77. Finance Performance 8) Management has launched a website for the finance department that help the associate to find all what they need under one roof, organizational structure, forms, book library, all the manuals needed and announcements . . Etc. 9) Each transaction is delegated to an organizational position to define and limit the responsibilities within the company, this is called Manual of authority. 10) In order to reach our long term goals, a set of policies, principles, rules, and guidelines has been formulated and adopted by the organization 84