1. Certificate of Completion
Has satisfactorily completed the following training
Maurice Williams
Maurice Williams
President & Managing Director GM
Middle East Operations
Ehab ElRamahi
Ehab ElRamahi
Regional Training Manager GM
Middle East Operations
24/02/2015
Ahmad Barakat
A1087.08ME
A1088.16ME
A1095.08ME
C1088.08ME
A1084.16ME
A1096.08ME
A1067.16ME
A1002.16ME
A1050.16ME
A1007.16ME
A1088.05ME
A1080.08ME
A1087.08ME
A1088.16ME
A1095.08ME
C1088.08ME
A1084.16ME
A1096.08ME
A1067.16ME
A1002.16ME
A1050.16ME
A1007.16ME
A1088.05ME
A1080.08ME
Effective Closing Techniques & Handling Objections
GM Brand & Product Familiarization
CRM/Prospecting New Customers
2009 Chevrolet Traverse Sales Product
Familiarization
Technical Insight for Non-Technical Personnel
Internet Selling Skills
Technical for Partsperson
Technical Product Awareness for Parts & Service
Technical Product Awareness for Parts Personnel
Technical for Service Consultant
EFFECTIVE VEHICLE APPRAISALS
Advanced LD Truck Training
Effective Closing Techniques & Handling Objections
GM Brand & Product Familiarization
CRM/Prospecting New Customers
2009 Chevrolet Traverse Sales Product
Familiarization
Technical Insight for Non-Technical Personnel
Internet Selling Skills
Technical for Partsperson
Technical Product Awareness for Parts & Service
Technical Product Awareness for Parts Personnel
Technical for Service Consultant
EFFECTIVE VEHICLE APPRAISALS
Advanced LD Truck Training
15/07/2008
17/07/2008
02/12/2008
31/01/2009
09/03/2010
11/03/2010
12/03/2010
12/03/2010
12/03/2010
19/03/2010
11/07/2010
19/07/2010
15/07/2008
17/07/2008
02/12/2008
31/01/2009
09/03/2010
11/03/2010
12/03/2010
12/03/2010
12/03/2010
19/03/2010
11/07/2010
19/07/2010

2. Certificate of Completion
Has satisfactorily completed the following training
Maurice Williams
Maurice Williams
President & Managing Director GM
Middle East Operations
Ehab ElRamahi
Ehab ElRamahi
Regional Training Manager GM
Middle East Operations
24/02/2015
Ahmad Barakat
A1081.16ME
A1083.16ME
GMDiff-R3
A1089.08ME
A1079.04ME
A1079.04ME
Test2011.ST-2
SSM01.010W
SSM05.010W
C2081.08ME
SSM04.010W
SSM02.010W
A1081.16ME
A1083.16ME
GMDiff-R3
A1089.08ME
A1079.04ME
A1079.04ME
Test2011.ST-2
SSM01.010W
SSM05.010W
C2081.08ME
SSM04.010W
SSM02.010W
Active Consultative Sales
Consultative Selling Skills
GM Difference Training - R3
Time Management and Planning Skills for Sales
GM Difference Customer Enthusiasm
GM Difference Customer Enthusiasm
2011 Fix it Right First Time Technician Test 2
VSS 101: Becoming a Professional Sales Consultant
VSS 105: Delivery, Intro to Service & Follow-Up
2012 Chevrolet Captiva Sales Familiarization
VSS 104: Trade, Financing & Closing
VSS 102: Welcome & Interview
Active Consultative Sales
Consultative Selling Skills
GM Difference Training - R3
Time Management and Planning Skills for Sales
GM Difference Customer Enthusiasm
GM Difference Customer Enthusiasm
2011 Fix it Right First Time Technician Test 2
VSS 101: Becoming a Professional Sales Consultant
VSS 105: Delivery, Intro to Service & Follow-Up
2012 Chevrolet Captiva Sales Familiarization
VSS 104: Trade, Financing & Closing
VSS 102: Welcome & Interview
28/09/2010
01/10/2010
01/10/2010
09/11/2010
22/03/2011
02/04/2011
05/04/2011
07/04/2011
08/04/2011
09/04/2011
09/04/2011
11/04/2011
28/09/2010
01/10/2010
01/10/2010
09/11/2010
22/03/2011
02/04/2011
05/04/2011
07/04/2011
08/04/2011
09/04/2011
09/04/2011
11/04/2011

3. Certificate of Completion
Has satisfactorily completed the following training
Maurice Williams
Maurice Williams
President & Managing Director GM
Middle East Operations
Ehab ElRamahi
Ehab ElRamahi
Regional Training Manager GM
Middle East Operations
24/02/2015
Ahmad Barakat
SSM03.010W
SSM00.010A
LMS101.01W
GMROS.02W
A1079.04ME
A2072.40ME
C2091.08ME
C2090.08ME
A2082.24ME
A1047.16ME
SCFNC.E11W1
A1079.04ME
SSM03.010W
SSM00.010A
LMS101.01W
GMROS.02W
A1079.04ME
A2072.40ME
C2091.08ME
C2090.08ME
A2082.24ME
A1047.16ME
SCFNC.E11W1
A1079.04ME
VSS 103: Presentation and Demonstration Drive
VSS Sales Simulator
Introduction to the GM LAAM LMS
GM Difference Retailer Operations Standards - Sales
GM Difference Customer Enthusiasm
Leadership Training
2012 Chevrolet Sonic Sales Launch
Chevrolet Spark Sales Product Familiarization
Showroom Process Management
GM Automotive Technologies 1
The Everyday Hero: Advancing the Chevrolet
Customer Experience
GM Difference Customer Enthusiasm
VSS 103: Presentation and Demonstration Drive
VSS Sales Simulator
Introduction to the GM LAAM LMS
GM Difference Retailer Operations Standards - Sales
GM Difference Customer Enthusiasm
Leadership Training
2012 Chevrolet Sonic Sales Launch
Chevrolet Spark Sales Product Familiarization
Showroom Process Management
GM Automotive Technologies 1
The Everyday Hero: Advancing the Chevrolet
Customer Experience
GM Difference Customer Enthusiasm
11/04/2011
12/04/2011
13/04/2011
14/04/2011
15/04/2011
06/10/2011
12/11/2011
14/11/2011
14/12/2011
03/02/2012
08/02/2012
08/02/2012
11/04/2011
12/04/2011
13/04/2011
14/04/2011
15/04/2011
06/10/2011
12/11/2011
14/11/2011
14/12/2011
03/02/2012
08/02/2012
08/02/2012

4. Certificate of Completion
Has satisfactorily completed the following training
Maurice Williams
Maurice Williams
President & Managing Director GM
Middle East Operations
Ehab ElRamahi
Ehab ElRamahi
Regional Training Manager GM
Middle East Operations
24/02/2015
Ahmad Barakat
B10AB.01W
VPD12.09V
PPASC.010W
FVCT1.09V
A2407.03ME-W
C1099.08ME
C1064.08ME
A2086.08ME
SPD01.08V
SCF00.M12W
A1024.08ME
C1065.08ME
B10AB.01W
VPD12.09V
PPASC.010W
FVCT1.09V
A2407.03ME-W
C1099.08ME
C1064.08ME
A2086.08ME
SPD01.08V
SCF00.M12W
A1024.08ME
C1065.08ME
Welcome to Chevrolet
The Value of an Effective Sales-to-Service Handoff
GM Accessories: An Opportunity for Sales Consultants
How to Use VCT (Prerecorded)
Introduction to Customer Management
2013 Chevrolet Malibu Sales Introduction
2013 Chevrolet Colorado Sales Introduction
Effective Vehicle Delivery
Completely Satisfied Delivery System
2012 Personalization and Comfort Features Training
Effective Telephone Selling Skills for Sales
Consultants
2013 Chevrolet Trailblazer Sales Introduction
Welcome to Chevrolet
The Value of an Effective Sales-to-Service Handoff
GM Accessories: An Opportunity for Sales Consultants
How to Use VCT (Prerecorded)
Introduction to Customer Management
2013 Chevrolet Malibu Sales Introduction
2013 Chevrolet Colorado Sales Introduction
Effective Vehicle Delivery
Completely Satisfied Delivery System
2012 Personalization and Comfort Features Training
Effective Telephone Selling Skills for Sales
Consultants
2013 Chevrolet Trailblazer Sales Introduction
17/02/2012
04/03/2012
13/03/2012
24/04/2012
30/04/2012
17/05/2012
06/08/2012
06/09/2012
10/09/2012
27/09/2012
14/10/2012
08/12/2012
17/02/2012
04/03/2012
13/03/2012
24/04/2012
30/04/2012
17/05/2012
06/08/2012
06/09/2012
10/09/2012
27/09/2012
14/10/2012
08/12/2012

5. Certificate of Completion
Has satisfactorily completed the following training
Maurice Williams
Maurice Williams
President & Managing Director GM
Middle East Operations
Ehab ElRamahi
Ehab ElRamahi
Regional Training Manager GM
Middle East Operations
24/02/2015
Ahmad Barakat
A1048.08ME
A2087.08ME
A1049.08ME
A2078.16ME
A2077.24ME
C2083.08ME
FVCT1.09D-ME
A1079.04ME
FVCT1.09D-MA
C2085.08ME
G2083.08ME
SVCT007.01-MA-OD
A1048.08ME
A2087.08ME
A1049.08ME
A2078.16ME
A2077.24ME
C2083.08ME
FVCT1.09D-ME
A1079.04ME
FVCT1.09D-MA
C2085.08ME
G2083.08ME
SVCT007.01-MA-OD
GM Automotive Technologies 2
2013 Chevrolet Traverse & GMC Acadia Sales
Introduction
GM Automotive Technologies 3
Leadership Training Module 2
Leadership Training Module 1
2014 Chevrolet Impala Sales Introduction
How to Use VCT (Middle East)
GM Difference Customer Enthusiasm
How to Use VCT - Arabic (Middle East)
2014 Chevrolet Silverado Sales Introduction
2014 GMC Sierra Sales Introduction
Arabic Vehicle Walkaround - Sales - 2013 Chevrolet
Cruze
GM Automotive Technologies 2
2013 Chevrolet Traverse & GMC Acadia Sales
Introduction
GM Automotive Technologies 3
Leadership Training Module 2
Leadership Training Module 1
2014 Chevrolet Impala Sales Introduction
How to Use VCT (Middle East)
GM Difference Customer Enthusiasm
How to Use VCT - Arabic (Middle East)
2014 Chevrolet Silverado Sales Introduction
2014 GMC Sierra Sales Introduction
Arabic Vehicle Walkaround - Sales - 2013 Chevrolet
Cruze
16/12/2012
14/02/2013
10/03/2013
29/07/2013
29/07/2013
04/08/2013
09/09/2013
09/09/2013
09/09/2013
05/11/2013
07/11/2013
26/11/2013
16/12/2012
14/02/2013
10/03/2013
29/07/2013
29/07/2013
04/08/2013
09/09/2013
09/09/2013
09/09/2013
05/11/2013
07/11/2013
26/11/2013

6. Certificate of Completion
Has satisfactorily completed the following training
Maurice Williams
Maurice Williams
President & Managing Director GM
Middle East Operations
Ehab ElRamahi
Ehab ElRamahi
Regional Training Manager GM
Middle East Operations
24/02/2015
Ahmad Barakat
SVCT005.01-ME-0D
SVCT013.01-ME
A2100.08ME
C2093.08ME
D2067.08ME
C2094.08ME
G2057.08ME
SVCT017.01-ME
LMS102.01W
SVCT005.01-ME-0D
SVCT013.01-ME
A2100.08ME
C2093.08ME
D2067.08ME
C2094.08ME
G2057.08ME
SVCT017.01-ME
LMS102.01W
Vehicle Walkaround - Sales - 2013 Chevrolet Malibu
2014 Chevrolet Corvette Sales Introduction VCT
Lead Management
2015 Chevrolet Tahoe Sales Introduction
Introduction to Cadillac Brand
Chevrolet Brand Introduction
GMC Brand Introduction
2014 Chevrolet Trax Sales Introduction VCT
Introduction to LMS
Vehicle Walkaround - Sales - 2013 Chevrolet Malibu
2014 Chevrolet Corvette Sales Introduction VCT
Lead Management
2015 Chevrolet Tahoe Sales Introduction
Introduction to Cadillac Brand
Chevrolet Brand Introduction
GMC Brand Introduction
2014 Chevrolet Trax Sales Introduction VCT
Introduction to LMS
01/12/2013
08/01/2014
17/03/2014
06/08/2014
21/01/2015
23/01/2015
23/01/2015
26/01/2015
24/02/2015
01/12/2013
08/01/2014
17/03/2014
06/08/2014
21/01/2015
23/01/2015
23/01/2015
26/01/2015
24/02/2015