Product Manager

1. Curriculum Vitae
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Curriculum vitae
Personal Data
Name : Ahmed El Sayed El Araby Abaza
Date of Birth : 14/04/1975
Gender : Male
Address : Egypt - Cairo
Mobile No. : (+201017008795)
Nationality : Egyptian
Marital Status : Married
Driving License : Qataris , Egyptian & International Valid
Language : English - Arabic
Hobbies : Listening to music, Summing,)
E-mail : ahmed.abaza.me@gmail.com
Objective
Working in a worldwide organization in order to add to my skills and to prove myself
in same time assist to improve company market share, Profitability and increase
business value in assigned area.
Professional Education
1998
: B.Sc.
"Faculty of Commerce" – Cairo University
1992
Secondary (High) School
Completed and Succeeded

2. Curriculum Vitae
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Professional Experience
Currently Looking for New Opportunity.
April 2009 – up to 1st June 2016.
Qatar Computer Services Company (QCS) - OKI QATAR
Title Position:
OKI Product Manager
(Sales Department OKI Printing Solutions Division, Printers, Printing Solutions, Multifunction’s,
Photocopiers, MPS, PMS, Consumables, Spare Parts)
Duties:
Product Management Duties
 Set Product Plan & Strategy
 Improve Product Market Share in Qatar Market
 Set Sales Plan for OKI Sales Team
 Achieve QCS Targets for OKI Products (Qatar Targets)
 Set Product Prices in Qatar Market
 Maintain highest possible profit margin
 Monitor Product (Equipment / Consumables / Spare Parts ) Stock Position
 Maintain reasonable stock position locally
 Set product forecast & prospects locally
Product Sales Management Duties
 Set action plan to Improve OKI clients horizontally & vertically
 Set action plan to improve product sales through all accounts segments (large accounts / SMB/
Governments sectors

3. Curriculum Vitae
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 Create products channel partner in Qatar market
 Set partner targets & prices and maintain partner loyalty
 Motivate sales people to achieve sales targets
 Set controlling criteria to control sales performance
 Improve sales team product knowledge & trainee them on new technologies and features in new
OKI Products
 Feed all sales team with competitors’ products positive & negatives points and how they can
compete with our product to get the deal
 Set all tender prices and margins
 Support product sales team to broken new key accounts
 Support sales team to close the deals and maintain customer relationship
 Troubleshot all product issues with sales & support tem
 Set with QCS Top Management product Plan for next 5 years
Product Technical Support Management Duties
 Monitor all product support team performance
 Arrange product technical training for support team with the vendor
 Troubleshot all product issues with technical support tem
Duties with Product Main Vendor
 Responsible about All OKI Main Vendor Communications
 Achieve Vendor Products Targets
 Prices Negotiations with the vendor
 Feedback the vendor with all competitors’ prices and strategies happen in Qatar market &
provide the vendor with suggested solutions
 Discuss with the vendor futures plan for next 5 years for Qatar market (product manufacture plan
purpose )

4. Curriculum Vitae
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Achievements and succeed Stories
 Succeed to improve OKI Business in Qatar Market four Times from QR. 3.5 Million during 2008-
2009 To QR. 12.5 Million on 2009 -2010.
 Succeed to improve OKI Business in Qatar Market within 5 years’ time to be eight (8) times
comparing to 2009 achievement to be QR. 25 Million on 2014.
 Succeed to improve OKI Business in Qatar Market within 7 years’ time to be eight (10) times
comparing to 2009 achievement to be QR. 35 Million on 2015
 Succeed to improve OKI Qualified Technical support Team from 2 Eng. on 2009 to be 12 very
qualified and certified Eng. on 2015.
 Succeed to add Qatar to the biggest four (4) list in middle east and Africa on 2012 (South Africa /
KSA / UAE / Qatar)which is getting the maximum support from the main vender , special prices
calculation / special rebates / special incentive calculation / priority shipment release / priority in
stock availability .
 Succeed to won more than (13) thirteen award during (7) years for Best Distributor in Color,
Mono, over all achievement and Distributor of the year (4) times Competing with more than 13
other countries ( KSA / South Africa / Egypt / UAE / Oman / Kuwait / Bahrain / Pakistan / Nigeria
/ Malta / Sirilanka / Jorden / Lebanon )
 Best outstanding performance award from OKI Europe FY 2015
Participations in OKI Events, Training, Conference
- OKI MENA Conference 2014 in Barcelona – Spain (May 2015)
- OKI MENA Conference 2013 in Portugal – Lisbon (May 2014)
- OKI MENA Conference 2012 in Cez Republic – Prague (May 2013)
- OKI MENA Conference 2011 in South Africa – Cep Town (May 2012)
- OKI MENA Conference 2010 in Cyprus – Lurnaca (May 2011)
- OKI MENA Conference 2009 in Thailand – Bangkok (May 2010)
- OKI MENA Conference 2008 in Egypt - Sharm El Shike (July 2009)
- GITEX – Dubai (UAE) October 2014
- GITEX – Dubai (UAE) October 2013

5. Curriculum Vitae
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- GITEX – Dubai (UAE) October 2012
- Gulf Print – Dubai (UAE) April 2012
- Gulf Print – Dubai (UAE) April 2013
- Gulf Print – Dubai (UAE) April 2014
- OKI Overall Product Training and LED Vs Leaser
- OKI MPs (Output Manager Training)
- OKI Fleet Manager Training
- OKI PMs training (OKI Output Manager)
- OKI MFP’s Sales Training
- OKI Product Management Training
- OKI golden certified for Sales and Products Management
May 2006 – March 2009.
Al Bahrana Group (Continental Office Equipment & Systems) –TOSHIBA BAHRAIN
Title Position:
Assistant Sales & Marketing Manager
Office Automation Department (Printers / Photocopiers / Multifunction / Fax’s / Pc’s / Laptops)
Duties
 Participate in staffing process
 Motivate sales people to achieve sales targets
 Responsible for a team of 4 persons
 Set controlling criteria to control sales performance
 Responsible for major accounts
 Analytical approach to quickly access local market potential & requirements
 Maintain customer relationship
 Help in management responsibilities

6. Curriculum Vitae
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March 2001 – May 2006 .
El Araby Group of Companies for Trading & Manufacturing - TOSHIBA EGYPT
About TOSHIBA:
Toshiba Corporation is now well known as a leader in information & communication systems,
electronic components, consumer products & power systems.
Toshiba made as well as El Araby to people in order to create the best kind of service and to the future
to make it better.
Toshiba today is the world 7th
largest integrated manufacturer of electrical and electronic equipment
with over 200,000 employees' world wide
Title Position:
Senior Large Account Manager
(Office Automation Department)
Duties
 Provide sales team with the latest sales techniques
 Motivate sales people to achieve sales targets
 Set controlling criteria to control sales performance
 Responsible for major accounts
 Responsible for a team of 6 persons
 Analytical approach to quickly access local market potential & requirements
 Responsible for sales training for my sales team technically, sales skills
 Maintain customer relationship , Customer service
 Help in management responsibilities
January 1998 – January 2000) (Cause of left: Military Service)
Engineering Co. for office Equipment – CANON EGYPT
Title Position:
Sales Executive
(Office Automation Department)
Duties
 Responsible for marketing & Sales photocopier & Fax Machines
 Customer service
 Help to achieve sales targets
 Ensure produce regular reports cover sales achievements
 Provide ongoing support and user training

7. Curriculum Vitae
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October 1996 – February 1998) .
El Sweedy Group (Arab Industrial & International Trading Co.) - PHILIPS EGYPT
Title Position:
Sales Executive
(Special Lighting Department)
Duties
 Responsible for marketing & Sales Philips lighting products
 Customer service
 Help in maintenance
 Ensure produce regular reports cover sales achievements
 Provide ongoing support and training to customers
April 1995 – September 1996.
Techno Media Group (TMG)
Title Position:
Sales Executive
(Sports Equipment department)
Duties
 Responsible for marketing & Sales Sports Equipment products
 Customer service
 Help in maintenance
 Ensure produce regular reports cover sales achievements
 Provide ongoing support and training to customers
Special Skills
 Bilingual English and Arabic Excellent
 Very good communication skills written and oral
 Good interpersonal / selling skills
 Able to work effectively within a team
 Computer hardware and software
 Good knowledge in negotiations and discussions techniques
 Capable of managing and developing a group of people
Note: Excellent references upon request.