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“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH




    WONDER TWIN POWERS … ACTIVATE!
    The Email and Social Media Super Duo

    Corissa St. Laurent
    Constant Contact
    @CorissaCTCT




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH



 From One Gleek to Another




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH




   Email & Social Media Super Duo

               Email Marketing                                                  Social Media Marketing
    Builds Trust & Authority                                                   Two-way Conversation

    Personal, Relevant, Anticipated                                            Humanizes Your Brand

    Top of Mind Awareness                                                      Facilitates Word of Mouth


                Together, they help build deep relationships
               with your customers and reach new audiences


                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH




 Powers of Email and Social Media




                       INFORMING
                      CONNECTING
                        GROWING

                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                            #AhaNH




 Save the Right Audience




  Raving                                                             Prospects                                                Disinterested
   Fans                        Customers
                                                                                                 Suspects


                                                                                          Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog     Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                  the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                         #AhaNH




 Activate Your Outreach
 •      Announce your social media
        presence in your newsletter
        with a clear call-to-action

 •      Include social media sign up
        icons in every email so
        subscribers can join you on
        your social sites

 •      Include standard links in
        every email so subscribers can
        share your content




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH



   Save Your Audience From Sales Pitches




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH



  Super Use Your Content




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH




 Engage Your Following

 The Currier Museum of Art is an
 internationally renowned art museum in
 Manchester, NH




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH




 Be a Hero with Your Campaigns




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH




 All In A Day’s Work
 The Swinery is a specialty
 butcher shop in Seattle, WA

 They sent an email newsletter
 to 3,765 subscribers

 Received 816 opens (22%)

 Also, it was viewed an
 additional 485 times &
 ”liked” by 181 readers

 Represents a 60% increase
 in reach




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                               #AhaNH




 Wonder Twin Powers of Email + Social

     Faster List Growth
     14.4% for Email + Social vs. 8.9% for those just using Email



     Larger Average List Size
     53.0% larger for those using Email + Social



     Higher Click-through Rates
     5.7% greater for those using Email + Social
                                                                                        Source: Constant Contact Study; July 2011 to August 2011
                                                                                             Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                     the NH Division of Economic Development (NHEconomy.com)
“A-Ha!” NH Social Media Business Summit                                                                                          #AhaNH




    Contact With Corissa (Your Local Gleek)
                          1-866-460-7018
                          cstlaurent@constantcontact.com
                          @corissactct
                          facebook.com/constantcontact.corissa
                          linkedin.com/in/corissastlaurent




                                                                                        Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with
@EpiphaniesInc | @NoBullBlog   Facebook.com/AhaYourself | Facebook.com/NoBullBusiness
                                                                                                the NH Division of Economic Development (NHEconomy.com)

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Wonder Twin Powers…Activate! The Email and Social Media Super Duo (#AhaNH 2011)

  • 1. “A-Ha!” NH Social Media Business Summit #AhaNH WONDER TWIN POWERS … ACTIVATE! The Email and Social Media Super Duo Corissa St. Laurent Constant Contact @CorissaCTCT Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 2. “A-Ha!” NH Social Media Business Summit #AhaNH From One Gleek to Another Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 3. “A-Ha!” NH Social Media Business Summit #AhaNH Email & Social Media Super Duo Email Marketing Social Media Marketing  Builds Trust & Authority  Two-way Conversation  Personal, Relevant, Anticipated  Humanizes Your Brand  Top of Mind Awareness  Facilitates Word of Mouth Together, they help build deep relationships with your customers and reach new audiences Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 4. “A-Ha!” NH Social Media Business Summit #AhaNH Powers of Email and Social Media INFORMING CONNECTING GROWING Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 5. “A-Ha!” NH Social Media Business Summit #AhaNH Save the Right Audience Raving Prospects Disinterested Fans Customers Suspects Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 6. “A-Ha!” NH Social Media Business Summit #AhaNH Activate Your Outreach • Announce your social media presence in your newsletter with a clear call-to-action • Include social media sign up icons in every email so subscribers can join you on your social sites • Include standard links in every email so subscribers can share your content Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 7. “A-Ha!” NH Social Media Business Summit #AhaNH Save Your Audience From Sales Pitches Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 8. “A-Ha!” NH Social Media Business Summit #AhaNH Super Use Your Content Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 9. “A-Ha!” NH Social Media Business Summit #AhaNH Engage Your Following The Currier Museum of Art is an internationally renowned art museum in Manchester, NH Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 10. “A-Ha!” NH Social Media Business Summit #AhaNH Be a Hero with Your Campaigns Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 11. “A-Ha!” NH Social Media Business Summit #AhaNH All In A Day’s Work The Swinery is a specialty butcher shop in Seattle, WA They sent an email newsletter to 3,765 subscribers Received 816 opens (22%) Also, it was viewed an additional 485 times & ”liked” by 181 readers Represents a 60% increase in reach Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 12. “A-Ha!” NH Social Media Business Summit #AhaNH Wonder Twin Powers of Email + Social Faster List Growth 14.4% for Email + Social vs. 8.9% for those just using Email Larger Average List Size 53.0% larger for those using Email + Social Higher Click-through Rates 5.7% greater for those using Email + Social Source: Constant Contact Study; July 2011 to August 2011 Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)
  • 13. “A-Ha!” NH Social Media Business Summit #AhaNH Contact With Corissa (Your Local Gleek) 1-866-460-7018 cstlaurent@constantcontact.com @corissactct facebook.com/constantcontact.corissa linkedin.com/in/corissastlaurent Presented by Epiphanies, Inc. (EpiphaniesInc.com), in partnership with @EpiphaniesInc | @NoBullBlog Facebook.com/AhaYourself | Facebook.com/NoBullBusiness the NH Division of Economic Development (NHEconomy.com)