What got you here as a leader is not going to get you to the next level. Faster rate of disruption and a new workforce dynamic are demanding leaders to work differently. In this presentatation at Agile Leadership Fest, David Hawks walked through key mindset shifts leaders need to make to thrive in this new world.

1. David Hawks
@austinagile
Leadership Agility

2. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
David Hawks
@austinagile
david@agilevelocity.com
CEO, Executive Agile Coach

3. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Why Change?

4. AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC. All Rights Reserved. AGILE VELOCITY PROPRIETARY
What Got You Here Will Not Get You There

5. AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC. All Rights Reserved. AGILE VELOCITY PROPRIETARY
What Has Changed?
Rate of Change/
Disruption
Phones, Cloud,
DevOps
Competition/
Choice/Options

6. LIVING IN A VUCA WORLD

7. Volatile
Speed, Magnitude, Turbulence, and Dynamics of Change

8. Uncertain
Unclear About The Present, Hard to Predict the Future

9. Complex
Multiple Interdependencies Amongst A Globally Interconnected World

10. Ambiguous
Lack of Clarity of the Meaning of Events

11. Old Mindset =
Optimize for Output

12. The Workforce has
Changed

13. We Have An
Engagement Problem

14. Knowledge Workers
Want Autonomy

16. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Leadership Shift

17. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
WHAT DEFINES GOOD AGILITY?
• Form groups of 4-6
• Write one item per post-it.
• Place them in the middle
of the table in two groups
• Discuss
What Defines a Good Leader vs a Bad
Leader?

18. Taylorism
Command and Control
Standards
UtilizationManagement 1.0

19. Management 1.0
Management 2.0
Lean
Eliminate Waste
Reduce Volatility

20. Management 1.0
Management 2.0
Management 3.0
Agile
Empower the
Worker
Servant Leadership

21. AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC. All Rights Reserved. AGILE VELOCITY PROPRIETARY
Three Levels of Leadership Development

22. Expert Leader

23. Achiever Leader

24. Catalyst Leader

25. • Pair with someone and
discuss
• Expert
• Achiever
• Catalyst
Where do you see yourself playing?

26. OrgSystemTeam
Align Learn Predict Accelerate Adapt
Purpose Driven
Leadership
Whole Org Agility
Financial Agility
Customer Centered
Market
Responsiveness
Experiment Driven
Development
Objective Data-Driven
Decisions
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Team Formed
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Team Ownership
Leadership Agility
Ability to Focus
Multi-Team
Predictability
Ability to Forecast
Complexity Reduced
Predictable Delivery
Cadence
Quality Feedback
Loop Shortened
Faster Time to Value
Reduce Cycle Time
Release Continuously
Sustaining
Improvement
Decision Agility
The Path To Agility® Transformation Framework
Network of Teams

27. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Inspire vs Dictate
Mindset Shift #1

29. Why = Purpose
How = Process
What = Result

30. 5 Elements of OKR
Make Goals
Inspiring
Failure
Happens
Always
Measure
Progress
Make Goals
Public
Make Clear
Goals

31. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Team Empowerment vs
Manage
Mindset Shift #2

32. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Game Time!

33. Human Knot

34. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Let Go

35. The top quality of a successful team is
Psychological Safety
Team members feel safe to take risks and be vulnerable in front of each other.

36. Distribute Ownership/Team Accountability

37. • Performance Management?
• Communication?
• The Manager’s Role?
• The Individual Contributor’s Role?
How does Team Ownership Impact?

38. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Outcome vs Output
Mindset Shift #3

39. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Game Time!

40. Drowning
in a Sea of
Opportunity

41. How We Normally Assign Work
Project 1
Project 3
All High
Priority!
How does Alex decide what to work on next?
Carter
Alex
James
Camryn
Janet
Will
Project 2

42. Project 1
Project 3
Carter
Alex
James
Camryn
Janet
Will
Team
Prioritized
Team Backlog
Project 2
How Should We Prioritize Work?

43. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
TITLE TEXT
Sub Protect
the Team

44. Stop Starting,
Start Finishing

45. Outcome…
…over Output

46. • What measures are in place in your
organization to measure teams?
• Classify are those outcome or output
measures?
• How can you shift them to be more
outcome based?
How are you measuring your teams?

47. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
Optimize the Whole vs
Local Optimization
Mindset Shift #4

48. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Hardening
20 Points 20 Points 20 Points 20 Points
}8 Weeks
1 2 3 4 Hardening
}
8 Weeks
}
2 Weeks
}
2 Weeks
}
2 Weeks
}
2 Weeks
}
2 Weeks
Done = Feature Complete and Feature Tested
*But defects were deferred to the end
The Plan: 10 Weeks to Deliver 80 Points
Reality:16 Weeks to Deliver 80 Points (10 Points per 2 Weeks)
Copyright @ 2016 Agile Velocity, LLC All Rights Reserved. Agile Velocity Proprietary

49. Done = Feature Complete, Feature Tested, and defects
fixed
Go Slow to Go Fast!
Sprint 1 Sprint 2 Sprint 3 Sprint 4
}2 Weeks
15 Points 15 Points 15 Points 15 Points
}
2 Weeks
}
2 Weeks
}
2 Weeks
Sprint 5
}
2 Weeks
15 Points
We Delivered 75 Points in 10 Weeks
15 Points per 2 weeks
Copyright @ 2016 Agile Velocity, LLC All Rights Reserved. Agile Velocity Proprietary

50. Optimize the Full Value Stream
Ideatio
Prioritizati
Requiremen
Implementati
Quality
Integration&
Deployme
Customer/Market
Scrum
Test Automation/ Continuous
DevOps
Lean Product Discovery

51. 5 5 A
10 items/ min
B
5 items/ min
Starting
State
5 5
A B1 Minute
5
5A B2 Minutes
A B 5 53 Minutes
How Long Will It Take To Process To Items?

52. 5 5 A
10 items/ min
B
5 items/ min
Batch
10
5 5
5 5
5 5
5 5
5 5
12 Minutes!
5 5
5 5
5 5
5 5
5 5
5 5
5 5
5 5
5 5
5 5
5 5
How Long Will It Take To Process The 10th Batch of 10
Items?

53. 5 5
A
10 items/ min
B
5 items/ min
How Can We Address The Bottleneck?

54. • Are all the people involved in the value
stream able to collaboratively own
optimization?
• Are leaders working collaboratively
together across the value stream?
• Where is the bottleneck?
What is impacting flow in your org?

55. We Need To
Limit WIP

56. Watch the Baton, Not the Runners

57. OrgSystemTeam
Align Learn Predict Accelerate Adapt
Purpose Driven
Leadership
Whole Org Agility
Financial Agility
Customer Centered
Market
Responsiveness
Experiment Driven
Development
Objective Data-Driven
Decisions
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Team Formed
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Team Ownership
Leadership Agility
Ability to Focus
Multi-Team
Predictability
Ability to Forecast
Complexity Reduced
Predictable Delivery
Cadence
Quality Feedback
Loop Shortened
Faster Time to Value
Reduce Cycle Time
Release Continuously
Sustaining
Improvement
Decision Agility
The Path To Agility® Transformation Framework
Network of Teams

58. Provide a business card or write down your full
name and email on an index card for more info
on Agile Leadership.
We will send you….
" Full slide deck
" Article: 3 Principles Agile Leaders Should Live By During An
Organizational Transformation
" Article: Agile And The Middle Manager Identity Crisis
" Article: Outcome vs. Output
" Download: 8 Common Pitfalls of An Agile Transformation
Have more questions?
David Hawks
CEO
david@agilevelocity.com
@austinagile
Need More?

59. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
ABOUT AGILE VELOCITY
Relentless Pursuit of
Whole Organizational Agility
TRUE PARTNER
We’ll guide the teams to not only become self-sufficient, but also
to become empowered to reach full agility.
OUTCOME DRIVEN
It’s not about dictating what to do or prescribing solutions, but
focusing on achieving key business results.
DISCIPLINED APPROACH
Our Path to Agility™ is an Agile Transformation Framework created
after decades of helping organizations accelerate agility.
JOYFUL JOURNEY
We want our clients to love Agile as much as we do, and part of
that is creating a fun and safe environment in which to learn,
practice, and master.
About Agile Velocity