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M-Agile
Best practices for successful Mobile Agile
Agile Israel 2015
Discussion with:
Roy Nuriel, Director of Product Management
Introducing Perfecto Mobile
Dominant leader &
visionary
Strong
Ecosystem
Perfecto @ a glance
Enabling Enterprises create better mobile apps
faster with continuous quality
“Perfecto Mobile marks shift in mobile
apps QA with Continuous Quality Lab”
Proprietary & Confidential 2
Setting the bar for
market success
• Founded in late 2006, Business HQ in Boston and R&D in Israel
• Proven management team with over 200 employees globally
• Funded by leading VCs, Total - $57.8M
Customer Traction
3Proprietary & Confidential
Tier 1 (500)
Tier 3 (3000)
Tier 2 (1500)
2011 2012 2013 2014
Lets talk about…
• Market trends
• M-Agile challenges
• M-Agile best practices
Market trends
Digital channels
• Digital experience is the #1 factor for customers
satisfaction & churn
• Digital channels = Mobile + Web + Social
The Future of mobile application development report – Forrester January 28, 2015
The Digital Engagement Journey
• Physical experience and interaction gives
way to Digital
• Budgets are shifting accordingly
Web
Mobile Apps as
hand held web
User Centric Mobile
Apps/ Services
Complete Digital
Engagement
1990-2007
2007 - 2013
2013 – 2015+
2015+
Mobile Strategy at United Airlines
User Engagement Centric Design
Engagement Driven Innovation Execution Business Outcome
2013 Investor Report
Mobile
Contributes
20101 2013E
ANCILLARY REVENUE VIA
DIGITAL CHANNELS
+~4x
Why Wearable Technology?
“Most people reach for their Smartphone every six minutes ~150 times a day.
Wearable Technology may reduce that number by 60%”.
Source: Smart Ring
More Frequent & Faster Releases
High user engagement requires continuous
improvement
The Mobile Market is in continuous change
Competition is moving continuously and
aggressively
Rapid Change forces frequent and fast
releases to drive engagement
2010
4 per year
2015
36 per year
Typical app releases per year
IDC
Mobile
accelerate
the move to
Agile
M-Agile Challenges
Velocity
Quality
Quality - Users Expectations are High, Feedback is Public
“Poor app quality is the primary reason
behind the weak adoption, usage and even
failure of many mobile apps.”
[ Gartner, Sep 2014 ]
Starbucks App Store Reviews
Mobile Is Diverse, Complex & Dynamic
20132012201120102009
Windows 8
Oct 2012
Windows 7
Oct 2009
Froyo
May 2010
Cupcake
Apr 2009
iOS 6
Sep 2012
iOS 5.1
Mar 2012
iOS 5.0
Oct 2011
iOS 4.3
Mar 2011
iOS 4.2
Nov 2010
iOS 3.1
Sep 2009
iOS 3.0
Jun 2009
iOS 6.0.1
Nov2012
iOS 6.1
Jan 2013
iOS 6.1.3
Ma2013
Jelly Bean
Jelly Bean
June 2012
Jelly Bean
Jelly Bean
Jelly Bean
ICS
ICS
Oct 2011
ICS
ICS
ICS
Gingerbread
Gingerbread
Gingerbread
Gingerbread
Donut
Sep 2009
Eclair
Oct 2009 Gingerbread
Dec 2010
iOS 4.1
Sep 2010
iOS 4.0
Jun 2010
iOS 3.2
Apr 2010
Performance Security
Agile Hour-Glass approach
UI
Integration
Unit Testing
Target
Devices
Target
Env.OS
OS versions
Form factors
CPU & Memory
Manufacturers
Wearable
Networks
Orientation
Events
Device events
Locations
Wearable
Performance Security
QA Evolution into XA
UI
Integration
Unit Testing
Target
Devices
Target
Env.
Experience Assurance (XA)
DevTest
Continuously
Integrated
Mobile Continuous Quality Practice …
Job
Test
Duration
Test Scope
Device
Coverage
Unit System Smoke Regression Performance
Hourly 20-40 Min ±4
3-4 times a
day
30-60 Min ±6
Nightly 2-7 Hours ±10
Weekend 10-48 Hours ±20
Meet your users in
the app store
Browse Reviews by:
1. Device
2. Version
3. Time, Rating, Helpfulness
But the app isn’t the only one changing…
Manage an industry calendar in your team
Q+A
royn@perfectomobile.com

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M-Agile - Best practices for successful Mobile Agile - Roy Nuriel PerfectoMobile

  • 1. M-Agile Best practices for successful Mobile Agile Agile Israel 2015 Discussion with: Roy Nuriel, Director of Product Management
  • 2. Introducing Perfecto Mobile Dominant leader & visionary Strong Ecosystem Perfecto @ a glance Enabling Enterprises create better mobile apps faster with continuous quality “Perfecto Mobile marks shift in mobile apps QA with Continuous Quality Lab” Proprietary & Confidential 2 Setting the bar for market success • Founded in late 2006, Business HQ in Boston and R&D in Israel • Proven management team with over 200 employees globally • Funded by leading VCs, Total - $57.8M
  • 3. Customer Traction 3Proprietary & Confidential Tier 1 (500) Tier 3 (3000) Tier 2 (1500) 2011 2012 2013 2014
  • 4. Lets talk about… • Market trends • M-Agile challenges • M-Agile best practices
  • 6. Digital channels • Digital experience is the #1 factor for customers satisfaction & churn • Digital channels = Mobile + Web + Social The Future of mobile application development report – Forrester January 28, 2015
  • 7. The Digital Engagement Journey • Physical experience and interaction gives way to Digital • Budgets are shifting accordingly Web Mobile Apps as hand held web User Centric Mobile Apps/ Services Complete Digital Engagement 1990-2007 2007 - 2013 2013 – 2015+ 2015+
  • 8. Mobile Strategy at United Airlines User Engagement Centric Design Engagement Driven Innovation Execution Business Outcome 2013 Investor Report Mobile Contributes 20101 2013E ANCILLARY REVENUE VIA DIGITAL CHANNELS +~4x
  • 9.
  • 10. Why Wearable Technology? “Most people reach for their Smartphone every six minutes ~150 times a day. Wearable Technology may reduce that number by 60%”. Source: Smart Ring
  • 11. More Frequent & Faster Releases High user engagement requires continuous improvement The Mobile Market is in continuous change Competition is moving continuously and aggressively Rapid Change forces frequent and fast releases to drive engagement 2010 4 per year 2015 36 per year Typical app releases per year IDC
  • 15. Quality - Users Expectations are High, Feedback is Public “Poor app quality is the primary reason behind the weak adoption, usage and even failure of many mobile apps.” [ Gartner, Sep 2014 ] Starbucks App Store Reviews
  • 16. Mobile Is Diverse, Complex & Dynamic 20132012201120102009 Windows 8 Oct 2012 Windows 7 Oct 2009 Froyo May 2010 Cupcake Apr 2009 iOS 6 Sep 2012 iOS 5.1 Mar 2012 iOS 5.0 Oct 2011 iOS 4.3 Mar 2011 iOS 4.2 Nov 2010 iOS 3.1 Sep 2009 iOS 3.0 Jun 2009 iOS 6.0.1 Nov2012 iOS 6.1 Jan 2013 iOS 6.1.3 Ma2013 Jelly Bean Jelly Bean June 2012 Jelly Bean Jelly Bean Jelly Bean ICS ICS Oct 2011 ICS ICS ICS Gingerbread Gingerbread Gingerbread Gingerbread Donut Sep 2009 Eclair Oct 2009 Gingerbread Dec 2010 iOS 4.1 Sep 2010 iOS 4.0 Jun 2010 iOS 3.2 Apr 2010
  • 17.
  • 18.
  • 19. Performance Security Agile Hour-Glass approach UI Integration Unit Testing Target Devices Target Env.OS OS versions Form factors CPU & Memory Manufacturers Wearable Networks Orientation Events Device events Locations Wearable
  • 20. Performance Security QA Evolution into XA UI Integration Unit Testing Target Devices Target Env. Experience Assurance (XA) DevTest Continuously Integrated
  • 21. Mobile Continuous Quality Practice … Job Test Duration Test Scope Device Coverage Unit System Smoke Regression Performance Hourly 20-40 Min ±4 3-4 times a day 30-60 Min ±6 Nightly 2-7 Hours ±10 Weekend 10-48 Hours ±20
  • 22. Meet your users in the app store
  • 23. Browse Reviews by: 1. Device 2. Version 3. Time, Rating, Helpfulness
  • 24.
  • 25. But the app isn’t the only one changing…
  • 26. Manage an industry calendar in your team