Coaching yourself and others Agile Tour 2018
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This document discusses various coaching concepts and techniques including: - The coaching canvas which provides a framework for coaching sessions. - Powerful questions that can be asked of coachees to gather insights and solutions. - The responsibility process which helps coachees take responsibility for problems. It then describes an exercise where participants take turns coaching each other, with observers providing feedback. Retrospectives are also conducted. Various coaching tools and models are listed that could be useful in the coaching toolkit.
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Coaching yourself and others Agile Tour 2018
- 1. 0
- 3. 2@AgileRenee Who are you? Who am I?
- 4. 3@AgileRenee Modes Class room or one on one introduction of concepts, practices or techniques through either theory or practical activity Providing advice and direction to one or more people based on related field of expertise Aiding a group of people to inclusively and respectfully work together to reach a common purpose Asking questions to the coachee, often one on one, to gather insight and solutions from the coachee themselves Teaching Mentoring Facilitating Coaching
- 6. 6@AgileRenee Social agreement I do solemnly swear • To keep information I hear today to myself (not share it outside of this session) • I will give my coach permission to be bold and direct with me • I acknowledge my coach is learning and may not give the best advice
- 9. 9@AgileRenee In action Groups of three/four • 1 person coach • 1 person coachee (willing to be coached on a 6/10 problem) • 1 coaching observer • 1 responsibility observer
- 10. 12@AgileRenee
- 13. 16@AgileRenee
- 15. 18@AgileRenee The elephant in the room
- 16. 19@AgileRenee “As long as you think that the cause of your problem is “out there”, as long as you think that anyone or anything is responsible for your suffering— the situation is hopeless. It means that you are forever in the role of victim, that you’re suffering in paradise.”
- 17. 20@AgileRenee Byron Katie "The Work" https://www.youtube.com/watch?v=X2utVXFawX8
- 18. 21@AgileRenee • The Coaching Canvas – Lyssa Adkins • Powerful questions – • The Responsibility Process – Christopher Avery • Braving – Brene Brown • The Work, "Loving what is" – Byron Katie • ADKAR – John Hiatt • John Kotter's 8 Steps to Change • Non Violent Communication – Marshall Rosenberg • Immunity to change – Robert Kegan & Lisa Lahey • Cognitive Bias - http://mentalfloss.com/article/68705/20- cognitive-biases-affect-your-decisions Coaching toolkit
- 20. 23 The services and materials provided by The Boston Consulting Group (BCG) are subject to BCG's Standard Terms (a copy of which is available upon request) or such other agreement as may have been previously executed by BCG. BCG does not provide legal, accounting, or tax advice. The Client is responsible for obtaining independent advice concerning these matters. This advice may affect the guidance given by BCG. Further, BCG has made no undertaking to update these materials after the date hereof, notwithstanding that such information may become outdated or inaccurate. The materials contained in this presentation are designed for the sole use by the board of directors or senior management of the Client and solely for the limited purposes described in the presentation. The materials shall not be copied or given to any person or entity other than the Client (“Third Party”) without the prior written consent of BCG. These materials serve only as the focus for discussion; they are incomplete without the accompanying oral commentary and may not be relied on as a stand-alone document. Further, Third Parties may not, and it is unreasonable for any Third Party to, rely on these materials for any purpose whatsoever. To the fullest extent permitted by law (and except to the extent otherwise agreed in a signed writing by BCG), BCG shall have no liability whatsoever to any Third Party, and any Third Party hereby waives any rights and claims it may have at any time against BCG with regard to the services, this presentation, or other materials, including the accuracy or completeness thereof. Receipt and review of this document shall be deemed agreement with and consideration for the foregoing. BCG does not provide fairness opinions or valuations of market transactions, and these materials should not be relied on or construed as such. Further, the financial evaluations, projected market and financial information, and conclusions contained in these materials are based upon standard valuation methodologies, are not definitive forecasts, and are not guaranteed by BCG. BCG has used public and/or confidential data and assumptions provided to BCG by the Client. BCG has not independently verified the data and assumptions used in these analyses. Changes in the underlying data or operating assumptions will clearly impact the analyses and conclusions.
- 21. 24@AgileRenee Transformation Mastery can apply to one person
- 22. 25@AgileRenee Creating and maintaining trust - BRAVING
Notas do Editor
- I am a coach, and everyday I struggle Am I giving the right information? Am I using the right approach?
- Tell a story
- Tell a story
- X 2 for each group
- X 1 for each group
- Tell a story. Be clear on looping nature.
- X2 for each group
- Tell a story
- Boundaries are crucial. Lack of proper boundaries can ruin trust and relationships. In a nutshell, boundaries “help us let the good stuff in and keep the bad stuff out—’stuff’ being people, experiences, information, emotional states, and more.” A book titled Boundaries: When to Say Yes, How to Say No To Take Control of Your Life, by Henry Cloud and John Townsend is the best resource I’ve seen on the topic of Boundaries. This book came was very helpful to my wife and me early on in our marriage. Reliability means doing what we say we’re going to do, when we say we’re going to do it. To be reliable involves being aware of our strengths and limitations and acting accordingly. Accountability means you take ownership of your mistakes, apologize for them and make amends or restitution. Vault represents secrecy. A vault is a room or compartment, often built of steel, for the safekeeping of valuables. For example, you would find a vault in a bank vault. Being a vault means people can keep their valuables with you and you will keep them safe. Being a vault involves not sharing experiences that aren’t ours to share. You keep my secrets and the secrets of others. A very key point about building trust is not telling me the secrets of others. When you tell me another person’s secrets, you are essentially showing me how you will tell my secrets if I ever fell out of favor with you or you needed to for any reason. You don’t gossip and you show empathy for other people. Integrity means our actions match our words. According to Dr. Brown, you choose courage over comfort, you choose is right over what is expedient, and you choose to practice your values and believes rather than simply professing them. Nonjudgment means refraining from judging self or others. “I can ask for what I need, and you can ask for what you need. We can talk about how we feel without judgment.” Generosity means you extend “the most generous interpretation possible to the intentions, words, and actions of others”. This is assuming the best of others.