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Building	
  the	
  Millennium	
  Falcon	
  

   A	
  Lean	
  so5ware	
  development	
  case	
  
                      study	
  
WHO	
  AM	
  I?	
  
XP	
  Coach	
  

  Senior	
  Engineer	
  
Your	
  story	
  teller	
  
Agenda	
  
Lego	
  
	
  
Star	
  Wars	
  
	
  
A	
  lean	
  approach	
  
	
  
	
  
	
  
	
  
Recap	
  on	
  Lego	
  
Recap	
  on	
  Star	
  Wars	
  
Episodes	
  1-­‐3:	
  
       	
  We	
  don’t	
  really	
  talk	
  about	
  them	
  
Episode	
  4:	
  
       	
  Boy	
  realises	
  he	
  can	
  do	
  magic,	
  falls	
  in	
  love	
  with	
  girl,	
  sHcks	
  it	
  to	
  the	
  
evil	
  empire	
  
Episode	
  5:	
  
       	
  Boy’s	
  mate	
  gets	
  frozen,	
  boy	
  learns	
  how	
  to	
  *do*	
  magic,	
  finds	
  out	
  
his	
  Dad	
  runs	
  the	
  evil	
  empire.	
  	
  
Episode	
  6:	
  
       	
  Boy	
  understands	
  he	
  loves	
  the	
  girl	
  as	
  a	
  sister	
  <phew>,	
  boy	
  fights	
  
Dad,	
  Dad	
  fights	
  boy,	
  boy	
  beats	
  Dad,	
  old	
  cackling	
  guy	
  fights	
  boy.	
  Dad	
  
beats	
  old	
  cackling	
  dude.	
  Cut	
  to	
  party.	
  
	
  
All	
  clear	
  now?	
  
Recap	
  on	
  Lean	
  
A	
  philosophy	
  that	
  enables	
  moHvated	
  people	
  to	
  
build	
  the	
  right	
  stuff	
  for	
  the	
  right	
  customers	
  at	
  
the	
  right	
  Hme	
  
	
  
(me)	
  
(Your	
  definiHon	
  may	
  vary)	
  
Now…	
  




Witness	
  the	
  firepower	
  of	
  this	
  fully	
  operaHonal	
  conference	
  talk	
  
office
A long time ago, in a galaxy far,
far, away…           ^
Lean
Lego
Episode 4
A	
  NEW	
  BOX	
  
300	
  double-­‐sided	
  pages	
  
>	
  5000	
  pieces	
  
James	
     Alex	
     Seema	
     Alex	
     Andy	
  
The	
  science	
  bit…	
  
A	
  Story	
  Wall	
  
Swim	
  lanes	
  
Ready	
  for	
  development	
  
A	
  burn-­‐up	
  chart	
  
A	
  cumulaHve	
  flow	
  chart	
  
3d               1.5d              0.5d



2d              10d              30d


     Activity         Activity           Activity




                                   A	
  value	
  stream	
  map	
  
A	
  control	
  chart	
  
Episode 5
THE	
  LEGO	
  STRIKES	
  BACK	
  
We	
  took	
  a	
  look	
  at	
  the	
  first	
  set	
  of	
  instrucHons…	
  
…	
  and	
  all	
  piled	
  in	
  to	
  the	
  box	
  
…	
  then	
  we	
  all	
  put	
  the	
  bits	
  together	
  
It	
  went	
  really	
  slowly…	
  
See?	
  


10 mins                5 mins



            1 min

 Finding
  Pieces               Assembling
 for Step                pieces
Tip	
  1	
  


Understand	
  the	
  system	
  you	
  are	
  
         working	
  in	
  
Turns	
  out	
  shared	
  state	
  isn’t	
  that	
  effecHve	
  here…	
  


                               Pieces being   Pieces being
                    Backlog       found        assembled     Done
Turns	
  out	
  shared	
  state	
  isn’t	
  that	
  effecHve	
  here…	
  


                               Pieces being   Pieces being
                    Backlog       found        assembled     Done
Turns	
  out	
  shared	
  state	
  isn’t	
  that	
  effecHve	
  here…	
  


                               Pieces being   Pieces being
                    Backlog       found        assembled     Done
Turns	
  out	
  shared	
  state	
  isn’t	
  that	
  effecHve	
  here…	
  


                               Pieces being   Pieces being
                    Backlog       found        assembled     Done
Turns	
  out	
  shared	
  state	
  isn’t	
  that	
  effecHve	
  here…	
  


                               Pieces being   Pieces being
                    Backlog       found        assembled     Done
Tip	
  2	
  


Use	
  Kanban	
  /	
  story	
  walls	
  to	
  visualise	
  
              your	
  system	
  
the	
  result	
  of	
  all	
  this?	
  
Complete




Half way
through




   0
                                                         Heat
       opened    End day   Cows     hell
                                            pigs fly   death of
       the box      1      come   freezes
                                                         the
                           home
                                                       Universe
L	
  
Episode 6                  pr  ocess
THE	
  RETURN	
  OF	
  THE	
  JEDIS	
  
                             ^
A	
  funny	
  thing	
  happened	
  next…	
  




                          Finding
                           Pieces          Assembling
                          for Step           pieces
We	
  moved	
  from	
  this:	
  



                        Everybody	
  
                        doing	
  this	
  
                             Finding
                              Pieces                         Assembling
                             for Step                          pieces



                                        followed	
  by	
  
To	
  this:	
  



                  Some	
  people	
              Some	
  people	
  
                  doing	
  this	
               doing	
  this	
  
                      Finding
                       Pieces                       Assembling
                      for Step                        pieces



                          At	
  the	
  same	
  Hme	
  as	
  
See?	
  
The	
  constraint	
  was	
  idenHfied	
  


                       10 mins              5 mins



                                    1 min

                         Finding
                          Pieces            Assembling
                         for Step             pieces
And	
  elevated…	
  	
  

                                Pieces being   Pieces being
                     Backlog       found        assembled     Done




                   …turns	
  out	
  you	
  can	
  find	
  pieces	
  in	
  parallel	
  
Tip	
  3	
  


Use	
  the	
  Theory	
  of	
  Constraints:	
  
      IdenHfy	
  and	
  Eliminate	
  
Remember	
  what	
  Mary	
  Poppendieck	
  
said	
  about	
  Queues..?	
  
This	
  started	
  to	
  happen…	
  
We	
  added	
  a	
  queue	
  


                          Pieces being   Pieces ready   Pieces being
                                                                       Done
            Backlog          found       for assembly    assembled




                      based	
  on	
  the	
  pages	
  in	
  the	
  manual	
  
The	
  folks	
  assembling	
  pieces	
  pulled	
  from	
  the	
  queue	
  


                      Pieces being   Pieces ready   Pieces being
                                                                   Done
            Backlog      found       for assembly    assembled
The	
  folks	
  finding	
  pieces	
  pushed	
  into	
  the	
  queue	
  


                       Pieces being   Pieces ready   Pieces being
                                                                    Done
            Backlog       found       for assembly    assembled
Tip	
  4	
  


 Introduce	
  queued	
  states	
  into	
  your	
  
system	
  to	
  help	
  visualise	
  bohlenecks	
  
And	
  we	
  got	
  faster	
  
300

          266

          233

          200

          166
# pages




          133

          100

          66

          33

           0
                4   8   12   16   20   24    28   32   36   40   44   48
                                   # hours
Tip	
  5	
  


Use	
  burn-­‐up	
  charts	
  and	
  yesterday’s	
  
       weather	
  to	
  track	
  progress	
  	
  
But	
  it	
  didn’t	
  stop	
  there	
  
The	
  team	
  became	
  T-­‐Shaped	
  


                         Breadth of knowledge




                                          Depth of experience
Specialists	
  in	
     Specialists	
  in	
  
 assembling	
           finding	
  pieces	
  
and	
  those	
  specialists	
  noHced	
  this…	
  

                                           9

                                           8
          length of time to find a piece



                                           7

                                           6

                                           5

                                           4

                                           3

                                           2

                                           1

                                           0
                                               time
Finding	
  a	
  piece	
  is	
  a	
  funcHon	
  of	
  piece	
  size	
  and	
  the	
  total	
  
number	
  of	
  that	
  type	
  of	
  piece	
  available	
  

                                                                            than	
  this	
  




 This	
  takes	
  
  longer	
  
so	
  we	
  did	
  this…	
  
length of time to find a piece




       1
                           6




           2
               3
                               7




                   4
                                        9




                       5
                                   8




   0
time
Tip	
  6	
  


Use	
  control	
  charts	
  to	
  visualise	
  variability	
  
         And	
  then	
  work	
  to	
  reduce	
  it	
  
There	
  were	
  other	
  interesHng	
  
   things	
  happening	
  too	
  
We	
  used	
  defects	
  tracking…	
  
And	
  work	
  in	
  progress	
  limits…	
  


                       Pieces being   Pieces ready   Pieces being
                                                                    Done
            Backlog       found       for assembly    assembled




                                      Max	
  4	
  
And	
  we	
  swarmed	
  around	
  bohlenecks	
  


                    Pieces being   Pieces ready   Pieces being
                                                                 Done
          Backlog      found       for assembly    assembled
Tip	
  7	
  


 Limit	
  WiP	
  and	
  then	
  pull	
  more	
  work	
  
from	
  *up	
  stream*	
  if	
  you	
  are	
  blocked	
  
…	
  
300

          266

          233

          200

          166
# pages




          133

          100

          66

          33

           0
                4   8   12   16   20   24    28   32   36   40   44   48
                                   # hours
J	
  
Summary	
  
Understand	
  your	
  system	
  –	
  use	
  systems	
  thinking	
  tools	
  

Visualise	
  work	
  using	
  kanban	
  boards	
  /	
  story	
  walls	
  

Work	
  to	
  eliminate	
  constraints	
  in	
  your	
  system,	
  use	
  the	
  
Theory	
  of	
  Constraints	
  

Work	
  in	
  Progress,	
  Swarming	
  helped	
  keep	
  throughput	
  high	
  

Yesterdays	
  weather	
  and	
  burnup	
  

Use	
  control	
  charts	
  to	
  idenHfy	
  and	
  reduce	
  variability	
  
And	
  finally	
  

This	
  actually	
  happened	
  
    We	
  spent	
  nearly	
  6	
  weeks	
  (on	
  and	
  off)	
  
    building	
  it	
  
The	
  team	
  was	
  completely	
  self-­‐organising	
  
         No	
  one	
  was	
  telling	
  us	
  how	
  to	
  do	
  this,	
  it	
  just	
  
         happened	
  this	
  way	
  
Why	
  did	
  it	
  happen	
  this	
  way?	
  
         10,000	
  hours?	
  
         Combined	
  >	
  50	
  years	
  of	
  experience	
  working	
  
         with	
  ‘agile’?	
  
Thanks!	
     jalewis@thoughtworks.com	
  

                               Bovon.org	
  

                                  @boicy	
  

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Lean and lego

  • 1. Building  the  Millennium  Falcon   A  Lean  so5ware  development  case   study  
  • 3.
  • 4. XP  Coach   Senior  Engineer   Your  story  teller  
  • 5. Agenda   Lego     Star  Wars     A  lean  approach          
  • 7. Recap  on  Star  Wars   Episodes  1-­‐3:    We  don’t  really  talk  about  them   Episode  4:    Boy  realises  he  can  do  magic,  falls  in  love  with  girl,  sHcks  it  to  the   evil  empire   Episode  5:    Boy’s  mate  gets  frozen,  boy  learns  how  to  *do*  magic,  finds  out   his  Dad  runs  the  evil  empire.     Episode  6:    Boy  understands  he  loves  the  girl  as  a  sister  <phew>,  boy  fights   Dad,  Dad  fights  boy,  boy  beats  Dad,  old  cackling  guy  fights  boy.  Dad   beats  old  cackling  dude.  Cut  to  party.     All  clear  now?  
  • 8. Recap  on  Lean   A  philosophy  that  enables  moHvated  people  to   build  the  right  stuff  for  the  right  customers  at   the  right  Hme     (me)   (Your  definiHon  may  vary)  
  • 9. Now…   Witness  the  firepower  of  this  fully  operaHonal  conference  talk  
  • 10. office A long time ago, in a galaxy far, far, away… ^
  • 12. Episode 4 A  NEW  BOX  
  • 13.
  • 14.
  • 17. James   Alex   Seema   Alex   Andy  
  • 23. A  cumulaHve  flow  chart  
  • 24. 3d 1.5d 0.5d 2d 10d 30d Activity Activity Activity A  value  stream  map  
  • 26. Episode 5 THE  LEGO  STRIKES  BACK  
  • 27. We  took  a  look  at  the  first  set  of  instrucHons…  
  • 28. …  and  all  piled  in  to  the  box  
  • 29. …  then  we  all  put  the  bits  together  
  • 30. It  went  really  slowly…  
  • 31. See?   10 mins 5 mins 1 min Finding Pieces Assembling for Step pieces
  • 32. Tip  1   Understand  the  system  you  are   working  in  
  • 33. Turns  out  shared  state  isn’t  that  effecHve  here…   Pieces being Pieces being Backlog found assembled Done
  • 34. Turns  out  shared  state  isn’t  that  effecHve  here…   Pieces being Pieces being Backlog found assembled Done
  • 35. Turns  out  shared  state  isn’t  that  effecHve  here…   Pieces being Pieces being Backlog found assembled Done
  • 36. Turns  out  shared  state  isn’t  that  effecHve  here…   Pieces being Pieces being Backlog found assembled Done
  • 37. Turns  out  shared  state  isn’t  that  effecHve  here…   Pieces being Pieces being Backlog found assembled Done
  • 38. Tip  2   Use  Kanban  /  story  walls  to  visualise   your  system  
  • 39. the  result  of  all  this?  
  • 40. Complete Half way through 0 Heat opened End day Cows hell pigs fly death of the box 1 come freezes the home Universe
  • 42. Episode 6 pr ocess THE  RETURN  OF  THE  JEDIS   ^
  • 43. A  funny  thing  happened  next…   Finding Pieces Assembling for Step pieces
  • 44. We  moved  from  this:   Everybody   doing  this   Finding Pieces Assembling for Step pieces followed  by  
  • 45. To  this:   Some  people   Some  people   doing  this   doing  this   Finding Pieces Assembling for Step pieces At  the  same  Hme  as  
  • 47. The  constraint  was  idenHfied   10 mins 5 mins 1 min Finding Pieces Assembling for Step pieces
  • 48. And  elevated…     Pieces being Pieces being Backlog found assembled Done …turns  out  you  can  find  pieces  in  parallel  
  • 49. Tip  3   Use  the  Theory  of  Constraints:   IdenHfy  and  Eliminate  
  • 50. Remember  what  Mary  Poppendieck   said  about  Queues..?  
  • 51. This  started  to  happen…  
  • 52. We  added  a  queue   Pieces being Pieces ready Pieces being Done Backlog found for assembly assembled based  on  the  pages  in  the  manual  
  • 53. The  folks  assembling  pieces  pulled  from  the  queue   Pieces being Pieces ready Pieces being Done Backlog found for assembly assembled
  • 54. The  folks  finding  pieces  pushed  into  the  queue   Pieces being Pieces ready Pieces being Done Backlog found for assembly assembled
  • 55. Tip  4   Introduce  queued  states  into  your   system  to  help  visualise  bohlenecks  
  • 56. And  we  got  faster  
  • 57. 300 266 233 200 166 # pages 133 100 66 33 0 4 8 12 16 20 24 28 32 36 40 44 48 # hours
  • 58. Tip  5   Use  burn-­‐up  charts  and  yesterday’s   weather  to  track  progress    
  • 59. But  it  didn’t  stop  there  
  • 60. The  team  became  T-­‐Shaped   Breadth of knowledge Depth of experience
  • 61. Specialists  in   Specialists  in   assembling   finding  pieces  
  • 62. and  those  specialists  noHced  this…   9 8 length of time to find a piece 7 6 5 4 3 2 1 0 time
  • 63. Finding  a  piece  is  a  funcHon  of  piece  size  and  the  total   number  of  that  type  of  piece  available   than  this   This  takes   longer  
  • 64. so  we  did  this…  
  • 65. length of time to find a piece 1 6 2 3 7 4 9 5 8 0 time
  • 66. Tip  6   Use  control  charts  to  visualise  variability   And  then  work  to  reduce  it  
  • 67. There  were  other  interesHng   things  happening  too  
  • 68. We  used  defects  tracking…  
  • 69. And  work  in  progress  limits…   Pieces being Pieces ready Pieces being Done Backlog found for assembly assembled Max  4  
  • 70. And  we  swarmed  around  bohlenecks   Pieces being Pieces ready Pieces being Done Backlog found for assembly assembled
  • 71. Tip  7   Limit  WiP  and  then  pull  more  work   from  *up  stream*  if  you  are  blocked  
  • 73. 300 266 233 200 166 # pages 133 100 66 33 0 4 8 12 16 20 24 28 32 36 40 44 48 # hours
  • 74.
  • 76. Summary   Understand  your  system  –  use  systems  thinking  tools   Visualise  work  using  kanban  boards  /  story  walls   Work  to  eliminate  constraints  in  your  system,  use  the   Theory  of  Constraints   Work  in  Progress,  Swarming  helped  keep  throughput  high   Yesterdays  weather  and  burnup   Use  control  charts  to  idenHfy  and  reduce  variability  
  • 77. And  finally   This  actually  happened   We  spent  nearly  6  weeks  (on  and  off)   building  it   The  team  was  completely  self-­‐organising   No  one  was  telling  us  how  to  do  this,  it  just   happened  this  way   Why  did  it  happen  this  way?   10,000  hours?   Combined  >  50  years  of  experience  working   with  ‘agile’?  
  • 78. Thanks!   jalewis@thoughtworks.com   Bovon.org   @boicy