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Inclusion &
Engagement
in Hybrid
Mode of
Working
Ruchika Bhargava
Agilekolkata.com
Introduction
Ruchika Bhargava
Market Delivery Lead
Thoughtworks
18+ yrs of experience , PMI-ACP
Growing Interest in Facilitation , Moderation
Agenda
● Obstacles for Inclusion
● Challenges in Hybrid World
● How to overcome these challenges
Learnings from this session
● Gain insights as an organization and individual, what it means to be
inclusive.
● Learn from real life examples and make process and practice
changes to be inclusive
Challenges for
Inclusion
Unconscious
Bias
Lack of
awareness/
intent
Not being
intentional
Lack of
Strategy
Inconsistency
Hybrid ways of
working
Challenges manifest…
Disrupted
Processes
More attention
to in person
conversations
during Agile
rituals
Team norms &
communication
channels are
not clearly
setup & known
Infra readiness
is not there nor
is Preparedness
for Tech issues
We are adapted
to Remote first,
change in work
patterns has
lower buy in
Over the table
conversations,
personal
connects
misses
Proximity
Bias
Equity of
Experience is
missing
Overworking
and Burnout
Silos increase
leading to
disengaged
people
Overcome
challenges
Build a social
contract in the
team
Sensitization
within team /
organisations
Recognizing
the gaps / take
feedback on
ways of
working
Ways to have
inclusive
meetings
Tools/ Techniques that work for
both in person and remote
audience
Balance in
Meetings
Focus on
community
building and
mentorship
Build
psychological
safety in the
team
Inclusive while
onboarding
team /
organization ?
Team Huddle
Days
Establish
Work Life
Boundaries
Focus on
Accessibility
It’s Paradigm Shift, we experiment,
get feedback and adapt
Conclusion
Thank you!

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Agile Kolkata 2022 - Ruchika Bhargava | Inclusion and Engagement in Hybrid World

Notas do Editor

  1. Unconscious bias is when we make judgments or decisions on the basis of our prior experience, our own personal deep-seated thought patterns, assumptions or interpretations, and we are not aware that we are doing it. Confirmation Bias Attribution An example would be if a person thinks of a coworker as lazy or disinterested if they are sometimes late to work. This can hurt workplace morale because the person will then only see that coworker in that light regardless of their positive performances.
  2. lack of closeness to an issue can create ignorance Or wilful ignorance
  3. Intentional inclusion means including people as part of the planning, implementation, and decision-making process. It also means valuing the input, perspectives, and roles that people bring to the effort.
  4. approaches that address the needs of employee with a variety of backgrounds, working modalities, and abilities Lack of role model
  5. Selective Mentoring Unconsciously, people are more likely to be invested in someone else's career development when they can see themselves in the colleague. When employees in your organization slip up, do they get a second chance, or are they forever marked as careless? And would you answer that question the same way for each person on your staff?
  6. Workplace flexibility is the “great differentiator” in attracting and retaining talent. Hybrid work are really conversations about inclusion and equal access for all employees regardless of where they work
  7. When to be in office When to have meetings Inclusive Language 1. SCHEDULE & MEETINGS 2. TRUST 3. COMMUNICATION PRACTICES 4. NORMS OF ENGAGEMENT
  8. Proximity Bias Fair career growth chance for all Empathy in Leadership
  9. Ongoing check in
  10. No personal attack or blame games Structure Sharing
  11. How can you be inclusive when onboarding new person in team / organization?
  12. How can you be inclusive when onboarding new person in team / organization?
  13. No meeting days Offline hour Lunch hour in calendar
  14. Tool for collaboration Tool for managing office space Tool for Booking meeting room Tool for Parking management Tool for data security So, when selecting a collaboration tool for your hybrid workplace, look for the following qualities: Easy-to-use and quick-to-implement It should provide full visibility into individual tasks Allow group participation Support secure data storage and exchange
  15. How can you be inclusive when onboarding new person in team / organization ?