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VALIDATE IT
BEFORE YOU
BUILD IT!
THE EXPERIMENT CANVAS
BRAD SWANSON
Build and Elevate
•  Software delivery &
strategy consulting
•  CI/CD & Docker
training
2
brad@kelsus.com
@bradswanson
bradswanson
“I MIGHT BE WRONG”
•  Think of a product or a feature you built that
failed: it didn’t do what your users needed, or
didn’t attract & retain enough customers.
•  What assumptions were made that turned out to
be wrong?
3
LOVE THE
PROBLEM,
NOT THE
SOLUTION.
4
EXPERIMENT CANVAS: PRODUCT EXAMPLE
5
4. Uncertainties / Risks
(re: value / market, business viability,
usability, technical feasibility)
•  Many merchants will
offer deep discounts on
last-minute inventory
•  Consumers will buy last-
minute deals from app
Which is riskiest / least certain?
•  Merchants – deep discounts
1.  Problem/Opportunity
•  Small merchants can’t
easily sell perishable (last
minute) inventory (e.g.
event tickets)
Existing solutions/ alternatives?
•  Online & email marketing
•  Storefront banners
5. Experiments
•  Survey Chamber of
Commerce members
•  Facebook page for local
merchants to offer last-
minute deals
Lowest cost viable experiment?
(survey, lo-fi mock, hi-fi mock, fake door,
explainer video, concierge, prototype, A/B
test, crowd funding)
6. Success Criteria
•  10+ deals offered/week
•  Avg discount 40%+
•  1000+ likes in 1 month
•  100+ purchases month 1
What does success look like?
(Objective / quantifiable)
2. Customer segments
•  Small brick-n-mortar
merchants
•  Bargain hunters
Early adopters?
•  Small town merchants
catering to locals
3. Possible Solution
•  Mobile app marketing
last-minute deals
What makes it costly?
•  Large scope, multiple
platforms to support
Inspired in part by the Lean Canvas from Ash Maurya
EXPERIMENT CANVAS: FEATURE EXAMPLE
6
4. Uncertainties / Risks
(re: value / market, business viability,
usability, technical feasibility)
•  Customers don’t trust a
startup app to store their
credit card info securely
Which is riskiest / least certain?
1.  Problem/Opportunity
•  Customers can save their
credit card info to more
easily make future
purchases
Existing solutions/ alternatives?
•  Enter card info every
time
5. Experiments
•  Market research
•  Pop-up asking if
customer wants to store
card info
•  Implement the feature!
Lowest cost viable experiment?
(survey, lo-fi mock, hi-fi mock, fake door,
explainer video, concierge, prototype, A/B
test, crowd funding)
6. Success Criteria
•  > 25% of customers
select ‘Yes’ in first month
What does success look like?
(Objective / quantifiable)
2. Customer segments
•  Repeat customers
•  Security-conscious
consumers
Early adopters?
•  Tech-savvy users
familiar with ecommerce
payment services
3. Possible Solution
•  Use Stripe (payment
processor) to securely
store customer credit card
info
What makes it costly?
•  Requires switching
payment platforms
Inspired in part by the Lean Canvas from Ash Maurya
EXPERIMENT CANVAS
7
4. Uncertainties / Risks
(re: value / market, business viability,
usability, technical feasibility)
Which is riskiest / least certain?
1. Problem/Opportunity
Existing solutions or
alternatives?
5. Experiments
(survey, mockup, fake door, explainer
video, defer automation, A/B test,
crowd funding, use existing platform)
Lowest cost viable experiment?
6. Success Criteria
What does success look like?
(Objective / quantifiable)
2. Customer segments
Early adopters?
3. Possible Solution
What makes it costly?
Inspired in part by the Lean Canvas from Ash Maurya
EXPERIMENTS / MVP
•  Market research / surveys (?)
•  Explainer Video
•  Crowd Funding experiment (e.g. Kickstarter, Indiegogo)
•  Fake door: ‘Coming soon’ web page with sign-up form
•  ‘The man behind the curtain’ - defer automation (opaquely)
•  Concierge MVP – defer automation (transparently)
•  Paper prototype
•  Clickable mock / wireframe
•  A/B test
•  Minimal Viable Feature (MVF) – simplest thing possible
•  Use an existing platform, e.g. Facebook, Wordpress
•  3D printed prototype
8
9
CROWD FUNDING
VIDEOMVP
10
‘COMING SOON’ – WHO WANTS
IT?
11
http://www.freedownloadbest.com/best-coming-soon-templates/
CONCIERGE MVP
12
https://www.flickr.com/photos/alan-light/
MAN BEHIND THE CURTAIN
13
https://www.flickr.com/photos/thelampnyc/
PAPERPROTOTYPE
14
15
CLICKABLE MOCK WITH INVISION
MOBILEAPP
PROTOTYPE:NO
CODING
16
HI-FIMOCKUPW/SKETCH
17
YOUR TURN TO CANVAS
•  Form groups of 3-6 people.
•  Select a realistic product idea of your choice
•  Create your canvas. Briefly #1-3; focus on #4-6
Stumped for a product idea? Try one of these.
18
Problem / Opportunity Possible solution
It’s hard to track what I eat every day
to monitor my nutrition.
Chatbot to record what I eat; instant
feedback on nutrition.
There isn’t a good social network
only for pet lovers.
‘Instagram for pets’
Backpacks are bulky and
cumbersome.
Lightweight stowable pack that fits in
a pocket or purse
Tools are expensive and I need them
rarely
‘AirBnB for tools’
19
Weak tech practices lead to
firefighting.
Firefighting kills innovation.
Software craftsmanship & CI/CD
with Docker are the cure.
Kelsus will show you how.
THANK YOU!
20
brad@kelsus.com
@bradswanson
bradswanson
www.slideshare.net/bradswanson

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MHA2018 - Validate It Before You Build It: The Experiment Canvas - Brad Swanson

  • 1. VALIDATE IT BEFORE YOU BUILD IT! THE EXPERIMENT CANVAS
  • 2. BRAD SWANSON Build and Elevate •  Software delivery & strategy consulting •  CI/CD & Docker training 2 brad@kelsus.com @bradswanson bradswanson
  • 3. “I MIGHT BE WRONG” •  Think of a product or a feature you built that failed: it didn’t do what your users needed, or didn’t attract & retain enough customers. •  What assumptions were made that turned out to be wrong? 3
  • 5. EXPERIMENT CANVAS: PRODUCT EXAMPLE 5 4. Uncertainties / Risks (re: value / market, business viability, usability, technical feasibility) •  Many merchants will offer deep discounts on last-minute inventory •  Consumers will buy last- minute deals from app Which is riskiest / least certain? •  Merchants – deep discounts 1.  Problem/Opportunity •  Small merchants can’t easily sell perishable (last minute) inventory (e.g. event tickets) Existing solutions/ alternatives? •  Online & email marketing •  Storefront banners 5. Experiments •  Survey Chamber of Commerce members •  Facebook page for local merchants to offer last- minute deals Lowest cost viable experiment? (survey, lo-fi mock, hi-fi mock, fake door, explainer video, concierge, prototype, A/B test, crowd funding) 6. Success Criteria •  10+ deals offered/week •  Avg discount 40%+ •  1000+ likes in 1 month •  100+ purchases month 1 What does success look like? (Objective / quantifiable) 2. Customer segments •  Small brick-n-mortar merchants •  Bargain hunters Early adopters? •  Small town merchants catering to locals 3. Possible Solution •  Mobile app marketing last-minute deals What makes it costly? •  Large scope, multiple platforms to support Inspired in part by the Lean Canvas from Ash Maurya
  • 6. EXPERIMENT CANVAS: FEATURE EXAMPLE 6 4. Uncertainties / Risks (re: value / market, business viability, usability, technical feasibility) •  Customers don’t trust a startup app to store their credit card info securely Which is riskiest / least certain? 1.  Problem/Opportunity •  Customers can save their credit card info to more easily make future purchases Existing solutions/ alternatives? •  Enter card info every time 5. Experiments •  Market research •  Pop-up asking if customer wants to store card info •  Implement the feature! Lowest cost viable experiment? (survey, lo-fi mock, hi-fi mock, fake door, explainer video, concierge, prototype, A/B test, crowd funding) 6. Success Criteria •  > 25% of customers select ‘Yes’ in first month What does success look like? (Objective / quantifiable) 2. Customer segments •  Repeat customers •  Security-conscious consumers Early adopters? •  Tech-savvy users familiar with ecommerce payment services 3. Possible Solution •  Use Stripe (payment processor) to securely store customer credit card info What makes it costly? •  Requires switching payment platforms Inspired in part by the Lean Canvas from Ash Maurya
  • 7. EXPERIMENT CANVAS 7 4. Uncertainties / Risks (re: value / market, business viability, usability, technical feasibility) Which is riskiest / least certain? 1. Problem/Opportunity Existing solutions or alternatives? 5. Experiments (survey, mockup, fake door, explainer video, defer automation, A/B test, crowd funding, use existing platform) Lowest cost viable experiment? 6. Success Criteria What does success look like? (Objective / quantifiable) 2. Customer segments Early adopters? 3. Possible Solution What makes it costly? Inspired in part by the Lean Canvas from Ash Maurya
  • 8. EXPERIMENTS / MVP •  Market research / surveys (?) •  Explainer Video •  Crowd Funding experiment (e.g. Kickstarter, Indiegogo) •  Fake door: ‘Coming soon’ web page with sign-up form •  ‘The man behind the curtain’ - defer automation (opaquely) •  Concierge MVP – defer automation (transparently) •  Paper prototype •  Clickable mock / wireframe •  A/B test •  Minimal Viable Feature (MVF) – simplest thing possible •  Use an existing platform, e.g. Facebook, Wordpress •  3D printed prototype 8
  • 11. ‘COMING SOON’ – WHO WANTS IT? 11 http://www.freedownloadbest.com/best-coming-soon-templates/
  • 13. MAN BEHIND THE CURTAIN 13 https://www.flickr.com/photos/thelampnyc/
  • 18. YOUR TURN TO CANVAS •  Form groups of 3-6 people. •  Select a realistic product idea of your choice •  Create your canvas. Briefly #1-3; focus on #4-6 Stumped for a product idea? Try one of these. 18 Problem / Opportunity Possible solution It’s hard to track what I eat every day to monitor my nutrition. Chatbot to record what I eat; instant feedback on nutrition. There isn’t a good social network only for pet lovers. ‘Instagram for pets’ Backpacks are bulky and cumbersome. Lightweight stowable pack that fits in a pocket or purse Tools are expensive and I need them rarely ‘AirBnB for tools’
  • 19. 19 Weak tech practices lead to firefighting. Firefighting kills innovation. Software craftsmanship & CI/CD with Docker are the cure. Kelsus will show you how.