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Ageism & Bias In the Workplace:
Engaging an Aging Workforce
Jo Weech Naba Ahmed
With: Moderated by:
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--OR--
Trends in Recruiting & HR Webinar Series
Click on the Questions panel to
interact with the presenters
https://www.recruitingbrief.com/webinar-series/trends-in-recruiting--and--hr/
https://www.humanresourcestoday.com/webinar-series/trends-in-recruiting--and--hr/
About Jo Weech
As Founder of Exemplary Consultants, Jo Weech enjoys assisting companies excel in both recruiting and
retention, infusing enthusiasm into strategy/execution. Speaking engagements include national/international HR
and Recruiting conferences and career transition groups. In 2016, Jo was awarded the HRLA Leadership
Excellence award. In 2017, she was named by RecruitingDaily as one of 300+ Women in HR Technology to Follow
and Support, awarded the Gary Cluff Award for Recruiting Excellence, and won the award for Best Presentation at
DisruptHR NYC, category of “HR is Awesome”. In November 2017, Jo traveled to Japan in a US delegation of top
HR and Talent Acquisition Professionals. She has a passion to partner with people in her profession to continue to
raise the bar of excellence and efficiency.
About Naba Ahmed
Naba went to Cal Poly, San Luis Obispo and majored in Journalism and minored in Integrated Marketing
Communications. After working as Editor-in-Chief at the campus newspaper, she became interested in developing
content across multiple platforms, and now works as a Content Marketing Specialist at Aggregage, providing some of
the most interesting thought-leaders across a wide variety of industries with a space to celebrate the diversity, depth,
and experience of their professional cultures, personalities, and passions.
Trends in Recruiting & HR Webinar Series
4
Trends in Recruiting
Webinar Series
https://www.cfmco.org/2019/01/valuing-diversity-moving-
towards-inclusion/
cclmco.org/2019/01/valuing-diversity-moving-towards-inclusion
5
Trends in Recruiting
Webinar Series
independentsector.org/
resource/why-diversity-equity-
and-inclusion-matter
6
Trends in Recruiting
Webinar Series
Over 40 and Interviewing?
Have These Things Happened To
7
Association of Talent Acquisition
Professionals
Trends in Recruiting
Webinar Series
8
Ageism.
Define “old”.
Trends in Recruiting
Webinar Series
Age Discrimination in Employment Act
states 40 and older.
9
By 2024, workers
aged 55 and older
will go from being the
smallest segment
of the US working
population
Trends in Recruiting
Webinar Series
10
Ageism:
Defined
Trends in Recruiting
Webinar Series
11
The practice of letting a
person's age
unfairly become a factor when
deciding
who receives:
• a new job,
Trends in Recruiting
Webinar Series
12
20% of business and HR leaders
surveyed viewed older workers
as at a competitive disadvantage
and an impediment to the
progress
of younger workers.
Trends in Recruiting
Webinar Series
13
Every day until 2030, ~10,000
Americans will turn 65.
Between now and 2050, the
number of Americans over 65 will
double.
By then, ~25% of the world’s
Trends in Recruiting
Webinar Series
Some Statistics
from
AARP
15
Trends in Recruiting
Webinar Series
MYTH:
Older workers are slow
and cannot keep up
with their
younger counterparts.
16
Trends in Recruiting
Webinar Series
FACT:
Productivity actually increases
with age, even in
an environment requiring
increased physical activity.
17
Trends in Recruiting
Webinar Series
MYTH:
Older workers are
uncomfortable with
technology, and
unable to learn
new technologies.
18
Trends in Recruiting
Webinar Series
FACT:
On average,
computer programmers
aged 50+ had higher
reputation scores in
online forums
than younger users.
19
Trends in Recruiting
Webinar Series
49 million.
20
Trends in Recruiting
Webinar Series
Lower Risk of Unexpected Turnover
Median Tenure – Bureau of Labor Statistics
• Millennial: 2 years
• Gen X: 5 years
• Perennials: 7 years
21
Trends in Recruiting
Webinar Series
Older employees:
-take fewer sick days,
-show stronger problem-solving skills,
and are
-more likely to be highly satisfied at work
than younger colleagues.
22
Trends in Recruiting
Webinar Series
Facebook ads that let employers
target younger workers
was the focus of a U.S. lawsuit in
2017.
23
Trends in Recruiting
Webinar Series
Several U.S. employers engaged in
age discrimination by placing
recruitment ads on Facebook
targeting younger workers.
-Reuters, December 20, 2017
24
Trends in Recruiting
Webinar Series
Companies including:
• T-Mobile,
• Amazon.com Inc.
• Cox Communications Inc.
imposed age limits on who could see
recruitment ads,
limiting some only to people younger than 38.
-Reuters, December 20, 2017
25
Trends in Recruiting
Webinar Series
The article informs us that this
discriminatory practice
precluded older workers from
seeing the ads and therefore
reduced the number of older
workers who applied and were
hired. #NotHired
26
Trends in Recruiting
Webinar Series
#NOT
27
Trends in Recruiting
Webinar Series
28
Trends in Recruiting
Webinar Series
UNCONSCIOUS (OR IMPLICIT BIASES)
ARE LEARNED STEREOTYPES THAT ARE:
• AUTOMATIC
• UNINTENTIONAL
• DEEPLY INGRAINED
• UNIVERSAL
• ABLE TO INFLUENCE BEHAV
29
Trends in Recruiting
Webinar Series
IF HOW WE:
• JUDGE
• ASSESS
• REACT
IS BASED ON:
BIAS
PREJUDICE
WIRING
30
Trends in Recruiting
Webinar Series
HOW CAN WE
CHANGE THIS UP?
Companies are changing
the ways
they are leveraging
perennial workers.
The Mitre
Corporation
-One or more years to
transition
-Mentorship programs
-Half time
CVS
“Rather than force older and more
experienced workers to choose
between retiring early to pursue
the snowbird lifestyle
or working through the winters
in a place physically difficult
to navigate,
CVS started a program that
allows them to transfer temporarily
to stores in warmer states
during the winter.”
Quartz, December, 3, 2018
BMW
Retooled its production facility:
-installed ergonomic seating
-softer floors
-enlarged the type on the
computers
-supplied more supportive work
boots.
Productivity rose,
and
absenteeism
plummeted.
41
Trends in Recruiting
Webinar Series
ROI for employers:
As age diversity goes up on work teams,
So do productivity and performance.
#DoGoodBeKind
Q&A
Naba Ahmed
With: Moderated by:
CEO & Primary Consultant, Exemplary Consultants
Linkedin page: /in/joweech
Twitter ID: @JoWeech
Website: ecllcdc.com
Jo Weech
Editor, Recruiting Brief & Human Resources Today
Linkedin page: /in/naba-ahmed/
Twitter ID: @RecrutiingBrief
Email: naba@aggregage.com
Website: recruitingbrief.com
https://www.recruitingbrief.com/webinar-series/trends-in-recruiting--and--hr/
https://www.humanresourcestoday.com/webinar-series/trends-in-recruiting--and--hr/

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Trends in Recruiting & HR: Ageism & Bias in the Workplace - Engaging an Aging Workforce

  • 1. Ageism & Bias In the Workplace: Engaging an Aging Workforce Jo Weech Naba Ahmed With: Moderated by: TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. Webinar will begin: 11:00 am, PST TO USE YOUR TELEPHONE: If you prefer to use your phone, you must select "Use Telephone" after joining the webinar and call in using the numbers below. United States: +1 (562) 247-8422 Access Code: 799-673-765 Audio PIN: Shown after joining the webinar --OR-- Trends in Recruiting & HR Webinar Series
  • 2. Click on the Questions panel to interact with the presenters https://www.recruitingbrief.com/webinar-series/trends-in-recruiting--and--hr/ https://www.humanresourcestoday.com/webinar-series/trends-in-recruiting--and--hr/
  • 3. About Jo Weech As Founder of Exemplary Consultants, Jo Weech enjoys assisting companies excel in both recruiting and retention, infusing enthusiasm into strategy/execution. Speaking engagements include national/international HR and Recruiting conferences and career transition groups. In 2016, Jo was awarded the HRLA Leadership Excellence award. In 2017, she was named by RecruitingDaily as one of 300+ Women in HR Technology to Follow and Support, awarded the Gary Cluff Award for Recruiting Excellence, and won the award for Best Presentation at DisruptHR NYC, category of “HR is Awesome”. In November 2017, Jo traveled to Japan in a US delegation of top HR and Talent Acquisition Professionals. She has a passion to partner with people in her profession to continue to raise the bar of excellence and efficiency. About Naba Ahmed Naba went to Cal Poly, San Luis Obispo and majored in Journalism and minored in Integrated Marketing Communications. After working as Editor-in-Chief at the campus newspaper, she became interested in developing content across multiple platforms, and now works as a Content Marketing Specialist at Aggregage, providing some of the most interesting thought-leaders across a wide variety of industries with a space to celebrate the diversity, depth, and experience of their professional cultures, personalities, and passions. Trends in Recruiting & HR Webinar Series
  • 4. 4 Trends in Recruiting Webinar Series https://www.cfmco.org/2019/01/valuing-diversity-moving- towards-inclusion/ cclmco.org/2019/01/valuing-diversity-moving-towards-inclusion
  • 5. 5 Trends in Recruiting Webinar Series independentsector.org/ resource/why-diversity-equity- and-inclusion-matter
  • 6. 6 Trends in Recruiting Webinar Series Over 40 and Interviewing? Have These Things Happened To
  • 7. 7 Association of Talent Acquisition Professionals Trends in Recruiting Webinar Series
  • 8. 8 Ageism. Define “old”. Trends in Recruiting Webinar Series Age Discrimination in Employment Act states 40 and older.
  • 9. 9 By 2024, workers aged 55 and older will go from being the smallest segment of the US working population Trends in Recruiting Webinar Series
  • 11. 11 The practice of letting a person's age unfairly become a factor when deciding who receives: • a new job, Trends in Recruiting Webinar Series
  • 12. 12 20% of business and HR leaders surveyed viewed older workers as at a competitive disadvantage and an impediment to the progress of younger workers. Trends in Recruiting Webinar Series
  • 13. 13 Every day until 2030, ~10,000 Americans will turn 65. Between now and 2050, the number of Americans over 65 will double. By then, ~25% of the world’s Trends in Recruiting Webinar Series
  • 15. 15 Trends in Recruiting Webinar Series MYTH: Older workers are slow and cannot keep up with their younger counterparts.
  • 16. 16 Trends in Recruiting Webinar Series FACT: Productivity actually increases with age, even in an environment requiring increased physical activity.
  • 17. 17 Trends in Recruiting Webinar Series MYTH: Older workers are uncomfortable with technology, and unable to learn new technologies.
  • 18. 18 Trends in Recruiting Webinar Series FACT: On average, computer programmers aged 50+ had higher reputation scores in online forums than younger users.
  • 19. 19 Trends in Recruiting Webinar Series 49 million.
  • 20. 20 Trends in Recruiting Webinar Series Lower Risk of Unexpected Turnover Median Tenure – Bureau of Labor Statistics • Millennial: 2 years • Gen X: 5 years • Perennials: 7 years
  • 21. 21 Trends in Recruiting Webinar Series Older employees: -take fewer sick days, -show stronger problem-solving skills, and are -more likely to be highly satisfied at work than younger colleagues.
  • 22. 22 Trends in Recruiting Webinar Series Facebook ads that let employers target younger workers was the focus of a U.S. lawsuit in 2017.
  • 23. 23 Trends in Recruiting Webinar Series Several U.S. employers engaged in age discrimination by placing recruitment ads on Facebook targeting younger workers. -Reuters, December 20, 2017
  • 24. 24 Trends in Recruiting Webinar Series Companies including: • T-Mobile, • Amazon.com Inc. • Cox Communications Inc. imposed age limits on who could see recruitment ads, limiting some only to people younger than 38. -Reuters, December 20, 2017
  • 25. 25 Trends in Recruiting Webinar Series The article informs us that this discriminatory practice precluded older workers from seeing the ads and therefore reduced the number of older workers who applied and were hired. #NotHired
  • 28. 28 Trends in Recruiting Webinar Series UNCONSCIOUS (OR IMPLICIT BIASES) ARE LEARNED STEREOTYPES THAT ARE: • AUTOMATIC • UNINTENTIONAL • DEEPLY INGRAINED • UNIVERSAL • ABLE TO INFLUENCE BEHAV
  • 29. 29 Trends in Recruiting Webinar Series IF HOW WE: • JUDGE • ASSESS • REACT IS BASED ON: BIAS PREJUDICE WIRING
  • 30. 30 Trends in Recruiting Webinar Series HOW CAN WE CHANGE THIS UP?
  • 31. Companies are changing the ways they are leveraging perennial workers.
  • 33. -One or more years to transition -Mentorship programs -Half time
  • 34. CVS
  • 35. “Rather than force older and more experienced workers to choose between retiring early to pursue the snowbird lifestyle or working through the winters in a place physically difficult to navigate,
  • 36. CVS started a program that allows them to transfer temporarily to stores in warmer states during the winter.” Quartz, December, 3, 2018
  • 37. BMW
  • 38. Retooled its production facility: -installed ergonomic seating -softer floors -enlarged the type on the computers -supplied more supportive work boots.
  • 40.
  • 41. 41 Trends in Recruiting Webinar Series ROI for employers: As age diversity goes up on work teams, So do productivity and performance.
  • 43. Q&A Naba Ahmed With: Moderated by: CEO & Primary Consultant, Exemplary Consultants Linkedin page: /in/joweech Twitter ID: @JoWeech Website: ecllcdc.com Jo Weech Editor, Recruiting Brief & Human Resources Today Linkedin page: /in/naba-ahmed/ Twitter ID: @RecrutiingBrief Email: naba@aggregage.com Website: recruitingbrief.com https://www.recruitingbrief.com/webinar-series/trends-in-recruiting--and--hr/ https://www.humanresourcestoday.com/webinar-series/trends-in-recruiting--and--hr/