1. MAY 9TH, 2023 AT 9:30 AM PDT, 12:30 PM EDT, 5:30 PM BST
MODERN TECH AND
MORE: EMPOWERING
YOUR SUPPLY CHAIN
FOR SUCCESS
CORY SKINNER
CEO & FOUNDER,
FACTR
MODERATED BY:
TARA DWYER
WEBINAR COORDINATOR
SUPPLY CHAIN BRIEF
WEBINAR
EXCLUSIVE

2. Avetta connects leading global organizations with more than 150,000
qualified suppliers, contractors, and vendors across 125+ countries. We
support the sustainable growth of supply chains through trusted
contractor prequalification, safety audits, monitoring, and more.
With real results in helping companies reduce incidents, our highly
configurable solutions elevate safety and sustainability in workplaces
around the world—helping workers get home to their families each night.
Learn more at avetta.com

3. Have questions about
today's session?
Click on the Questions panel to
engage with the speaker!
Having audio issues with today's
presentation? Dial In!
TO USE YOUR TELEPHONE:
You must select "Use Telephone" after joining
and call in using the numbers below.
United States: +1 (415) 655-0052
Access Code: 400-605-384
Audio PIN: Shown after joining the webinar

4. CORY SKINNER
WEBINAR
EXCLUSIVE
CEO & FOUNDER, FACTR

5. Traditional Supply Chain Challenges
Limited Visibility
Market Volatility
&
Other Disruptions
Reduced Agility
&
Responsiveness
Lack of Real
(Time) Data
Higher Cost of
Goods Sold
(COGS)
Change
Management

6. Overcoming Challenges
Adopting circular supply
chain models that include
reverse logistics, recycling
and reuse of products to
reduce waste and
environmental impact.
Focusing on real-time
visibility and data-driven
decision-making to
improve efficiency, quality
and customer satisfaction.
Forming strategic
alliances and co-
development ventures
with suppliers to secure
critical inputs and reduce
dependency on single
sources.
Developing business
continuity plans and risk
management strategies to
cope with unforeseen
disruptions and mitigate
their impact.
Expanding to global
markets and sourcing
from diverse locations to
leverage economies of
scale, lower costs and
increase competitiveness
FORM
DEVELOP
FOCUS
ADOPT
EXPAND

7. Emerging Solutions
AI-Enabled Software
Uses machine learning and natural language processing to analyze data, optimize processes, forecast
demand, automate tasks and provide insights.

8. Emerging Solutions
Internet of Things (IoT)
Monitors and transfers data without human involvement, increasing visibility and efficiency across the
Supply Chain

9. Emerging Solutions
IoT Track & Trace
Sensors, RFID tags and GPS to track the location, condition and status of goods in transit, improving
transparency and security.

10. Emerging Solutions
Collaborative Robots (Cobots)
Work safely alongside humans to pick and pack orders, guide them through tasks, lift heavy objects and
fetch products from warehouse aisles.

11. Emerging Solutions
Supply Chain Digital Twins
Creates virtual models of physical assets,
processes and systems to simulate
scenarios, test strategies and identify
opportunities for improvement.

12. Emerging Solutions Working Together
Internet of Things (IoT)
Collaborative Robots (Cobots)
IoT Track & Trace
AI-Enabled Software
Supply Chain Digital Twins

13. The Pitfalls: Why Supply Chain Transformation Projects Fail
 Failure to meet their allotted budget (exceeded)
 Lack of transformation goals
 No change management strategy
 Internal resistance to change
 Going through a transformation too fast
 Poor adoption of new technologies
 Reacting to competitors instead of investigating your actual digitalization needs
 No shared vision or buy-in from the leadership
 Unclear timelines and benchmarks
 Lack of understanding of customer expectations and needs
The goal of any digital transformation project should be to help you serve your customers better
A recent McKinsey study showed that 70% of all digital transformation projects end in failure

14. What Failed Digital Supply Chain Transformation Looks Like
Year: 1996
Project: Replace legacy IT systems with SAP’s R/3 ERP, Oracle Seibel’s CRM
Project Cost: 112M
Result: 100M orders unfulfilled, despite having inventory, 19% drop in revenue & 8% drop in stock price
Year: 2003
Project: consolidate IT systems to run on one ERP, Cost: Unknown
Result: 160M lost in revenue & delayed orders
Why Did It Fail? They failed to create clear goals for the transition and didn’t factor in how much work was
required.
Why Did It Fail? They didn’t make the required investment into change management and the right questions
were not asked or answered well enough.

15. What Failed Digital Supply Chain Transformation Looks Like
Year: 2000
Project: ERP system upgrade
Cost: 400M
Result: 100M in losses & 20% drop in stock price
Year: 2018
Project: New ERP rollout
Cost: 100M
Result: 64M in unshipped orders, 6.9% drop in stock price & sued by investors
Why Did It Fail? Improper handling of ERP implementation. More specifically, several problems occurred –
failure to understand the complexity (large scale), data quality from older systems (disorganized), poor
communication, rush to market & failure to train (software handoff).
Why Did It Fail? They didn’t plan the migration thoroughly, failing to design a change management strategy for
the switch, had no backup solution in case something went wrong & failed to do proper CRM, ERP & IT testing
before deployment.

16. Digital Supply Chain Success Stories
Year: 2018
Project: Increase efficiency and transparency in the Supply Chain
Goal: Digitize documentation processes, reduce time required to process paperwork (days to minutes)
Outcome: 15% reduction in shipping time and a 20% reduction in costs
Year: 2019
Project: Improve Supply Chain visibility and traceability
Goal: Use Blockchain to track its products from farm to shelf, providing customers with transparent
information about the origin and quality of its products
Outcome: 35% reduction in recall costs & 10% increase in customer trust

17. Digital Supply Chain Success Stories
Year: 2019
Project: Improve Supply Chain operations
Goal: Deploy an advanced analytics platform providing real-time package delivery data on & optimize
delivery routes
Outcome: 7% reduction in fuel consumption and a 20% improvement in delivery efficiency
Year: 2019
Project: Improve Supply Chain sustainability
Goal: Use data analytics to track its suppliers' environmental and social performance, while working with
them to improve their sustainability practices
Outcome: 20% reduction in greenhouse gas emissions and a 30% reduction in water usage

18. Digital Supply Chain Transformation Success Stories
What they had in common?
Each implemented a well-planned digital transformation strategy that was tailored to their
specific business needs, invested in the necessary technology, collaborated with their
customers and suppliers.
Invested in training and development programs to ensure that their employees had the
necessary skills to manage the new system.
They also worked closely with their internal teams and external partners to ensure that the
new systems were integrated seamlessly into their operations.

19. Learnings & Takeaways
 New tech isn't always the best option, they may not directly apply to the challenge(s)
 It’s always recommended to start with a limited-scope pilot
 Traditional Supply Chain challenges may not ever go away, tech cannot solve people-
created issues
 Have a vision that aligns with the business challenges
 Wherever possible use tools that show promise, but some level of proven success
 Know that Change Management may be the biggest hurdle to overcome

20. Q&A
/in/taradwyer/
CEO & Founder, FactR
Cory Skinner
/in/coryskinner/
factr.me
MODERATOR:
TARA DWYER
WEBINAR COORDINATOR
SUPPLY CHAIN BRIEF