Beginning with recruitment through their onboarding journey, this session will dive into best practices for creating and fostering engagement with new hires, with tips and tricks you can take away and put into action immediately in your own organizations.
Your Expert Guide to CX Orchestration & Enhancing Customer Journeys
Maximizing Employee Engagement from Day One
1. Tara Dwyer
Human Resources Today
LIVE WEBINAR
Maximizing Employee
Engagement from
Day One
featuring Jennifer Whiteley,
HR, Talent and Organizational Development Lead
June 1st, 2023
9:30am PDT, 12:30pm EDT, 5:30pm BST
moderated by
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4. Jennifer Whiteley
HR, Talent and Organizational Development Lead
Maximizing
Employee
Engagement
from Day One
featuring
5. Why focus on Employee Engagement?
Standard processes can
improve new hire
productivity, and increase
retention by
as much as 50%
Poor onboarding leads to
lower confidence in their
new roles, and decreased
levels of engagement
Employees are 2x
more likely to seek
another opportunity
due to poor
onboarding
A great onboarding
experience ensures 69% of
employees stick with a
company for three years.
6. Diversity, Equity & Inclusion = Belonging
"Belonging is when employees truly buy into the notion that
they and others are all welcome to bring their full perspectives
and their true selves to the table"
"Diversity is having a seat at the table, inclusion is
having a voice, and belonging is having that voice be
heard."
7. It starts with Recruitment
Gender bias in job descriptions & accessible career platforms
Recruitment bias training & standardized questions
Share details with candidates of expected dress code for the interview,
instructions on how to log in, and who to contact if they require
support
Interview Opener: introduce yourself & your role, share your pronouns
& ask then them to introduce themselves
Invite interview candidates to reach out after a period of time if they
haven’t heard back
8. Before Day 1
Send equipment ahead of time or
have it ready in person on day 1
Hiring manager should send a
welcome note (welcome gifts are a
lovely touch too!)
HR should share onboarding details,
start time, working hours, access
badges or instructions, useful apps or
login details, & IT support contact
information
Also consider sending helpful
documents & bios or LinkedIn profiles
of people they will be working with
9. Create a Welcoming First Day
Have someone ready to greet them
Prepare a schedule for them
Welcome notes – either in email, chat or at their desk
Gather helpful resources for new hires in one place
Time with HR & time with their manager
Acknowledge that there is a lot of information to absorb & that you don’t
expect them to remember everything at once!
Team Lunch!
10. DEI Integration into Onboarding
Incorporate DEI in orientation materials, and discuss
DEI policies and expectations
Offer DEI training & share resources
Highlight Employee Resource Groups (ERGs) if available
Celebrate Diversity
Collect feedback and suggestions – and incorporate them!
11. Managers & Employees
Welcome and Orientation – New Hire Checklist
Clarify expectations & goals – the role, communication
preferences & performance goals
Build rapport – with the manager & the team
Address questions and concerns, and feedback
Provide resources and support
13. Conclusions Recommendations
Creating an engaging culture for
new hires through onboarding is
crucial for both employee wellbeing
and for organizational success
Weaving DEI best practices into
your current processes can help
foster the feeling of belonging,
which has a direct impact on
company goals & performance
Review current recruitment and
onboarding processes and identify
where you can incorporate DEI
aspects and personal touches
Develop a comprehensive
onboarding plan that includes clear
job expectations & resources, &
connections to fellow employees to
create a welcoming environment
14. Q&A
Jennifer Whiteley
HR Talent and Organizational
Development Lead
Tara Dwyer
Webinar Coordinator
Human Resources Today
/in/taradwyer
humanresourcestoday.com
/in/jenniferwhiteley/
bluebeyondconsulting.com