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excella.com | @excellaco
No Estimates at Scale
In the US Federal Government
Adam Parker
excella.com | @excellaco
Agenda
1. What is NoEstimates & Setting Our Shared Context
2. Switching to Kanban
3. Experimenting with Refinement
4. Culture of Experimentation
5. Returning to Scrum
6. Returning to Pointing
7. Feedback & Questions
excella.com | @excellaco
Let’s gather data to inform our
time together
Experience with scaled
agile teams
Understand the idea
behind #NoEstimates
Experience with No
Estimates
Level
Setting
excella.com | @excellaco
What is No Estimates?
excella.com | @excellaco
What is an estimate?
How much refinement is too much?
excella.com | @excellaco
What if you stopped pointing?
For one year?
excella.com | @excellaco
Our Product Team
excella.com | @excellaco
LeSS-Styled Structure
excella.com | @excellaco
excella.com | @excellaco
10+ times daily to
production
Deployments
20-30 minutes to
production
Code Commits
Acknowledgement in ~1
minute
Incidents
Golden Metrics
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
May 24
Sprint 31
2 Teams
2017
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
May 24
Sprint 31
2 Teams
2017
August 30
Sprint 38
3 Teams
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
May 24
Sprint 31
2 Teams
2017
August 30
Sprint 38
3 Teams
2018
March 28
Sprint 53
Switch to
Kanban
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
May 24
Sprint 31
2 Teams
2017
August 30
Sprint 38
3 Teams
2018
March 28
Sprint 53
Switch to
Kanban
April 25
Sprint 55
Significant
Go-Live
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
May 24
Sprint 31
2 Teams
2017
August 30
Sprint 38
3 Teams
2018
March 28
Sprint 53
Switch to
Kanban
April 25
Sprint 55
Significant
Go-Live
June 20
Sprint 59
“No Pointing”
Begins
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
May 24
Sprint 31
2 Teams
2017
August 30
Sprint 38
3 Teams
2018
March 28
Sprint 53
Switch to
Kanban
April 25
Sprint 55
Significant Go-Live
June 20
Sprint 59
“No Pointing”
Begins
December 26
Sprint 72
Return to Scrum
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
May 24
Sprint 31
2 Teams
2017
August 30
Sprint 38
3 Teams
2018
March 28
Sprint 53
Switch to
Kanban
April 25
Sprint 55
Significant Go-Live
June 20
Sprint 59
“No Pointing”
Begins
December 26
Sprint 72
Return to Scrum
2019
April 3
Sprint 79
Next Significant
Release
excella.com | @excellaco
Project Timeline
2016
March 30
Sprint 1
First Team
May 24
Sprint 31
2 Teams
2017
August 30
Sprint 38
3 Teams
2018
March 28
Sprint 53
Switch to
Kanban
April 25
Sprint 55
Significant Go-Live
June 20
Sprint 59
“No Pointing”
Begins
December 26
Sprint 72
Return to Scrum
2019
April 3
Sprint 79
Next Significant
Release
July 10
Sprint 86
Return to
Pointing
excella.com | @excellaco
Switching
to Kanban
What drove us to make the decision?
We held a day-long workshop on April 4, 2018
excella.com | @excellaco
Switching to Kanban
excella.com | @excellaco
Experimenting
with Refinement
Escaping the vortex of the same, tired debates
excella.com | @excellaco
An Experiment: Hand signals
Small Medium Large
Too big!
Why has it not been
broken down?
X Large
excella.com | @excellaco
No Pointing
The Next Experiment
excella.com | @excellaco
June 13th 2018 Slack Message
• Joe Hunt, a Faux Pa’s developer, had been questioning the value of our refinement prior to Kanban.
• After our Kanban workshop, we were not done. Working groups formed to address certain “Day One” details of
our Scrum-to-Kanban transition. Joe joined the Pointing group. 😲
• 🖤 iterative processes: He presented the idea, collected feedback and adjusted the proposal.
excella.com | @excellaco
excella.com | @excellaco
The “No Pointing” Experiment
Problem Definition:
“The problem with our pointing with t-shirt sizes is that our velocity is more or
less a guess and we can’t forecast with confidence.” – J. Hunt
Proposed Solution:
• Remove pointing. It’s a low value activity for us.
• Monitor and plan work using cycle time & throughput measurements
• Introduce a new ticket discussion framework in lieu of t-shirt sizes to drive
discussion.
Hypothesis:
Replacing pointing with this new discussion framework will:
a) improve the quality of our ticket refinement discussions
b) measure velocity and make forecasts using PBIs and cycle time.
excella.com | @excellaco
Actual post
excella.com | @excellaco
Discussion Cards
excella.com | @excellaco
June 20th 2018: Discussion cards introduced at refinement
excella.com | @excellaco
On Deck*
WIP Limits
Cycle Time
Flow Metrics
excella.com | @excellaco
Throughput
excella.com | @excellaco
Common Questions
• Product Owner or OIT approval?
• Aren’t points required?
• How did we forecast?
• How did we report out?
• How did we change our ceremonies?
excella.com | @excellaco
excella.com | @excellaco
Velocity Over 42 Months
excella.com | @excellaco
Go Live Govt
Lapse
Reporting
Gap
Pointing
Resumes
3/30/16
9/20/19
2 Teams 3 Teams
excella.com | @excellaco
Culture of
Experimentation
One of Our Core Values
excella.com | @excellaco
Our Product’s Culture
excella.com | @excellaco
Account Values Celebration Grid
excella.com | @excellaco
Visualizing our experiments
and action items is key to our
process
Continuous
Improvement
excella.com | @excellaco
One Team’s Experiment
excella.com | @excellaco
• Big Sillies decide to approach Sprint 69 with a
“Scrum Mindset” (Nov. 2018)
• Create a sprint backlog
• Size work (aka pointing)
• Sprint confidence (daily)
excella.com | @excellaco
Returning to Scrum
and then Pointing
Scrum: December 26, 2018
Pointing: July 10, 2019
excella.com | @excellaco
Pointing (Slowly) Makes a Comeback
excella.com | @excellaco
Exiting the Sprint 85’s Overall RetroExiting a Sprint 75 Team Retro
excella.com | @excellaco
Feedback and Questions
Hear from both the team and the audience
excella.com | @excellaco
Feedback from the teams
• One of the benefits of not pointing was it helped some members of the team engage
more in other aspects of the refinement process.
• It was a very high-functioning team with a deep understanding of the product.
Pointing wasn't necessary with the conditions we were working under.
• Forced us to really look at the size and scope of a story. Over time, we became
naturally comfortable with a certain size of story and anything that felt too large we
broke down further into more stories or spikes
excella.com | @excellaco
excella.com | @excellaco
Lessons Learned
• Explicitly ask, "Is this split as small as it can be?”
• Only do it under similar conditions - namely a high trust team setting
• Keep the color-coded cards as a system of refinement. Push team(s) to be more
disciplined about splitting up large stories to prevent scope variance.
• Refine/clarify the purpose of the foam cards. They are meant to facilitate discussion.
• Only in a similar situation. Make 3 the default. If larger, discuss the ticket’s shape and
scope, then point it.
excella.com | @excellaco
No Estimates can work when there is…
• Stable team composition
• Culture of experimentation
• Team has comfort with domain and/or technology
excella.com | @excellaco
excella.com | @excellaco
No Estimates at Scale
In the Federal Government
Adam Parker
excella.com | @excellaco

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No Estimates at Scale in the Federal Government

  • 1. excella.com | @excellaco No Estimates at Scale In the US Federal Government Adam Parker
  • 2. excella.com | @excellaco Agenda 1. What is NoEstimates & Setting Our Shared Context 2. Switching to Kanban 3. Experimenting with Refinement 4. Culture of Experimentation 5. Returning to Scrum 6. Returning to Pointing 7. Feedback & Questions
  • 3. excella.com | @excellaco Let’s gather data to inform our time together Experience with scaled agile teams Understand the idea behind #NoEstimates Experience with No Estimates Level Setting
  • 4. excella.com | @excellaco What is No Estimates?
  • 5. excella.com | @excellaco What is an estimate? How much refinement is too much?
  • 6. excella.com | @excellaco What if you stopped pointing? For one year?
  • 8. excella.com | @excellaco LeSS-Styled Structure excella.com | @excellaco
  • 9. excella.com | @excellaco 10+ times daily to production Deployments 20-30 minutes to production Code Commits Acknowledgement in ~1 minute Incidents Golden Metrics
  • 10. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team
  • 11. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team May 24 Sprint 31 2 Teams 2017
  • 12. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team May 24 Sprint 31 2 Teams 2017 August 30 Sprint 38 3 Teams
  • 13. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team May 24 Sprint 31 2 Teams 2017 August 30 Sprint 38 3 Teams 2018 March 28 Sprint 53 Switch to Kanban
  • 14. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team May 24 Sprint 31 2 Teams 2017 August 30 Sprint 38 3 Teams 2018 March 28 Sprint 53 Switch to Kanban April 25 Sprint 55 Significant Go-Live
  • 15. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team May 24 Sprint 31 2 Teams 2017 August 30 Sprint 38 3 Teams 2018 March 28 Sprint 53 Switch to Kanban April 25 Sprint 55 Significant Go-Live June 20 Sprint 59 “No Pointing” Begins
  • 16. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team May 24 Sprint 31 2 Teams 2017 August 30 Sprint 38 3 Teams 2018 March 28 Sprint 53 Switch to Kanban April 25 Sprint 55 Significant Go-Live June 20 Sprint 59 “No Pointing” Begins December 26 Sprint 72 Return to Scrum
  • 17. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team May 24 Sprint 31 2 Teams 2017 August 30 Sprint 38 3 Teams 2018 March 28 Sprint 53 Switch to Kanban April 25 Sprint 55 Significant Go-Live June 20 Sprint 59 “No Pointing” Begins December 26 Sprint 72 Return to Scrum 2019 April 3 Sprint 79 Next Significant Release
  • 18. excella.com | @excellaco Project Timeline 2016 March 30 Sprint 1 First Team May 24 Sprint 31 2 Teams 2017 August 30 Sprint 38 3 Teams 2018 March 28 Sprint 53 Switch to Kanban April 25 Sprint 55 Significant Go-Live June 20 Sprint 59 “No Pointing” Begins December 26 Sprint 72 Return to Scrum 2019 April 3 Sprint 79 Next Significant Release July 10 Sprint 86 Return to Pointing
  • 19. excella.com | @excellaco Switching to Kanban What drove us to make the decision? We held a day-long workshop on April 4, 2018
  • 21. excella.com | @excellaco Experimenting with Refinement Escaping the vortex of the same, tired debates
  • 22. excella.com | @excellaco An Experiment: Hand signals Small Medium Large Too big! Why has it not been broken down? X Large
  • 23. excella.com | @excellaco No Pointing The Next Experiment
  • 24. excella.com | @excellaco June 13th 2018 Slack Message • Joe Hunt, a Faux Pa’s developer, had been questioning the value of our refinement prior to Kanban. • After our Kanban workshop, we were not done. Working groups formed to address certain “Day One” details of our Scrum-to-Kanban transition. Joe joined the Pointing group. 😲 • 🖤 iterative processes: He presented the idea, collected feedback and adjusted the proposal. excella.com | @excellaco
  • 25. excella.com | @excellaco The “No Pointing” Experiment Problem Definition: “The problem with our pointing with t-shirt sizes is that our velocity is more or less a guess and we can’t forecast with confidence.” – J. Hunt Proposed Solution: • Remove pointing. It’s a low value activity for us. • Monitor and plan work using cycle time & throughput measurements • Introduce a new ticket discussion framework in lieu of t-shirt sizes to drive discussion. Hypothesis: Replacing pointing with this new discussion framework will: a) improve the quality of our ticket refinement discussions b) measure velocity and make forecasts using PBIs and cycle time. excella.com | @excellaco Actual post
  • 26. excella.com | @excellaco Discussion Cards excella.com | @excellaco June 20th 2018: Discussion cards introduced at refinement
  • 27. excella.com | @excellaco On Deck* WIP Limits Cycle Time Flow Metrics excella.com | @excellaco Throughput
  • 28. excella.com | @excellaco Common Questions • Product Owner or OIT approval? • Aren’t points required? • How did we forecast? • How did we report out? • How did we change our ceremonies? excella.com | @excellaco
  • 29. excella.com | @excellaco Velocity Over 42 Months excella.com | @excellaco Go Live Govt Lapse Reporting Gap Pointing Resumes 3/30/16 9/20/19 2 Teams 3 Teams
  • 30. excella.com | @excellaco Culture of Experimentation One of Our Core Values
  • 31. excella.com | @excellaco Our Product’s Culture excella.com | @excellaco Account Values Celebration Grid
  • 32. excella.com | @excellaco Visualizing our experiments and action items is key to our process Continuous Improvement
  • 33. excella.com | @excellaco One Team’s Experiment excella.com | @excellaco • Big Sillies decide to approach Sprint 69 with a “Scrum Mindset” (Nov. 2018) • Create a sprint backlog • Size work (aka pointing) • Sprint confidence (daily)
  • 34. excella.com | @excellaco Returning to Scrum and then Pointing Scrum: December 26, 2018 Pointing: July 10, 2019
  • 35. excella.com | @excellaco Pointing (Slowly) Makes a Comeback excella.com | @excellaco Exiting the Sprint 85’s Overall RetroExiting a Sprint 75 Team Retro
  • 36. excella.com | @excellaco Feedback and Questions Hear from both the team and the audience
  • 37. excella.com | @excellaco Feedback from the teams • One of the benefits of not pointing was it helped some members of the team engage more in other aspects of the refinement process. • It was a very high-functioning team with a deep understanding of the product. Pointing wasn't necessary with the conditions we were working under. • Forced us to really look at the size and scope of a story. Over time, we became naturally comfortable with a certain size of story and anything that felt too large we broke down further into more stories or spikes excella.com | @excellaco
  • 38. excella.com | @excellaco Lessons Learned • Explicitly ask, "Is this split as small as it can be?” • Only do it under similar conditions - namely a high trust team setting • Keep the color-coded cards as a system of refinement. Push team(s) to be more disciplined about splitting up large stories to prevent scope variance. • Refine/clarify the purpose of the foam cards. They are meant to facilitate discussion. • Only in a similar situation. Make 3 the default. If larger, discuss the ticket’s shape and scope, then point it. excella.com | @excellaco
  • 39. No Estimates can work when there is… • Stable team composition • Culture of experimentation • Team has comfort with domain and/or technology excella.com | @excellaco
  • 40. excella.com | @excellaco No Estimates at Scale In the Federal Government Adam Parker