The document is an agenda for a technology conference event taking place on September 27, 2011. It provides details on the schedule of presentations and sessions for the day, including topics on cloud computing, virtualization, mobility, and various vendor information sessions. Wireless access is provided for attendees, with a username of "Guest" and password of "Agree".

1. Welcome! Please take some time to visitour vendor exhibits. Wireless access for this room: IP_GuestUsername: Guest Password: Agree

2. Tuesday, September 27, 2011 Morning Afternoon 8:30 – 9:00 Registration – Morning Refreshments & Vendor Exhibits 9:00 – 9:15 Acrodex Welcome Address 9:15 – 10:15 Getting Your Organization Cloud-Ready: Fully Virtualizing Your Infrastructure 10:15 – 10:45 Desktop Virtualization – Case Study 10:50 – 11:20 Blackberry in the Enterprise – RIM Information Session 11:30 – 12:30 Beyond Storage Efficiency and Automated Data Protection in Virtual Environments – NetApp Information Session 12:00 – 12:45 Lunch & Vendor Exhibits 12:45 – 1:30 Software Asset Management 1:30 – 2:15 Collaborate, Communicate – Integrating a UC Platform and Mobile Devices 2:15 – 3:00 Implementing CRM in Your Environment 3:00 – 3:15 Refreshment Break and Transition to Breakout Sessions 3:15 – 3:45 Mobility Management – LANDesk Information Session 3:55 – 4:25 Megatrends in IT – HP Information Session 4:30 – 5:00 Reflections and Closing Remarks 5:00 – 7:00 Cocktail Reception

3. Welcoming Address Tim Sterzer Senior Sales Team Lead

4. We invite you to tweet using: #TechDays

5. Special thanks to…

6. Greg Hutton Systems Engineer

7. Getting Your Organization Cloud Ready:Fully Virtualizing Your Infrastructure

8. Definition

9. Cloud Deployment Models Cloud Computing is a way of doing computing Cloud ServiceProviders Bridging Enterprises Hybrid Cloud Composition of 2 or more interoperable clouds, enabling data and application portability Public Cloud Accessible over the Internet for general consumption Private Cloud Operated solely for an organization, typically within the firewall

11. The Journey To The Cloud Public Cloud Experimentation Public Cloud Adoption and Commitment

13. Desirable Characteristics Secure Performant Scalable Agile Elastic Reliable Device & Location Independent Manageable Does not increase costs

14. Links http://www.acrodex.com http://www.vmware.com/solutions/business-critical-apps/ http://communities.vmware.com/community/vmtn/vmug

15. Dave Hunter Associate Director of IT Sercives

16. VMWare Virtualization at Red Deer College

17. Red Deer College Background 7500 students 700 Faculty and Staff Centrally located Strong Community Presence Many Business Partners –BCTL Donald School of Business

19. 8% Solaris

20. 2% Linux1800 desktops – replace one third each year HDS AMS 1000 SAN Storage – 35 TB Cisco Switches end to end -10 GB backbone

22. This year we moved to HP Blade Servers

23. C7000 chassis

27. An extension of what we were already doing

28. PCoIP

30. No extra OS to manageVMWare ESXi 4.1 VMWare View 4.6 During readiness for Pilot we switched from XP to Windows 7 64 bit – less overhead Rolled out 100 pilot desktops

32. Learning Information Commons - Students

35. Configuration - Optimization

37. Softgrid  ThinApp

38. Windows XP  Windows 7

40. Morning Break #Tech Days Morning Afternoon 8:30 – 9:00 Registration – Morning Refreshments & Vendor Exhibits 9:00 – 9:15 Acrodex Welcome Address 9:15 – 10:15 Getting Your Organization Cloud-Ready: Fully Virtualizing Your Infrastructure 10:15 – 10:45 Desktop Virtualization – Case Study 10:50 – 11:20 Blackberry in the Enterprise – RIM Information Session 11:30 – 12:30 Beyond Storage Efficiency and Automated Data Protection in Virtual Environments – NetApp Information Session 12:00 – 12:45 Lunch & Vendor Exhibits 12:45 – 1:30 Software Asset Management 1:30 – 2:15 Collaborate, Communicate – Integrating a UC Platform and Mobile Devices 2:15 – 3:00 Implementing CRM in Your Environment 3:00 – 3:15 Refreshment Break and Transition to Breakout Sessions 3:15 – 3:45 Mobility Management – LANDesk Information Session 3:55 – 4:25 Megatrends in IT – HP Information Session 4:30 – 5:00 Reflections and Closing Remarks 5:00 – 7:00 Cocktail Reception

41. BlackBerry for Business Leading Products and Solutions for Business Mobility September 2011

42. BlackBerry and Our Position in the Enterprise Market

44. Smartphones are walking in the door with employees of all levels, creating new expectations and user requests

45. Consumer innovations in mobile and web have raised the bar for enterprise user experience

46. Marketing wants a strong mobile consumer presence

47. All of my company’s applications must go mobile, but the presentation is different than desktop

48. Enterprise imperatives (manageability, scalability, security) cannot be sacrificed purely for individual user experience.RIM Confidential | 31

49. BlackBerry Remains the Enterprise Leader Enterprise Market Share - Shipments Source: ABI Research, Enterprise Smartphones – August 2010 RIM Confidential | 32

51. 175+ countries

52. 600+ carriers and distribution partners

53. 400,000+ registered BlackBerry developers

54. 250,000+ active BlackBerry Enterprise Servers

55. 150,000,000+ devices sold to date 13,200,000+ devices shipped in Q1 GY12 alone

56. 67,000,000+ subscribers today16% Year Over Year growth for Q112 1IDC Worldwide Mobile Phones Quarterly Tracker - Final data - Q4 2010 RIM Confidential | 33

57. Innovating and Supporting the Personal Liable Trend in Enterprise

58. Key Enterprise Shift There is a key shift in how devices are being deployed within the enterprise from corporate-liable device distribution to a consumer liable device distribution model. An opportunity exists to address this shift IDC expects worldwide shipments of consumer liable devices to grow by 17.9%to reach 56.7 million units representing 56% of business smartphone shipments by 2013. IDC Worldwide CMD forecast 2009-2013 RIM Confidential | 35

59. New BlackBerry Smartphone Lineup Curve 9350/9360 (Curve) Torch 9810 Torch 9850/9860 (All Touch Torch) Bold 9900/9930 (Bold Touch) 11 mm thick 480 X 360, 246 DPI 800MHz Processor and GPU 512MB RAM + 512MB storage 5.0 MP Camera / VGA video NFC & Accelerometer 11.5mm thick 3.69” 800X480, 253 DPI Touchscreen 4GB storage 10.5 mm thick 640X480, 287 DPI Touchscreen NFC 8GB storage 15mm thick 640X480, 253 DPI Touchscreen 8GB storage Common Specifications (not including Curve):

61. Music Storefront

62. Docs to Go Premium

63. BlackBerry Balance

64. BlackBerry Protect

65. Powerful Graphics Performance

66. Smoothest Touch Experience

67. Blazing fast Web Browser

68. Voice Activated Universal Search

69. Near Field Communications

70. Augmented Reality

73. Access to business applications, synchronizing email, calendar, contacts, tasks, memos and more

74. Industry-leading security and manageability

75. Maximize employee productivity through enterprise connectivity with personal BlackBerry handheldsRIM Confidential | 39

77. Secure company data on devices that are not owned by the organization

78. Manage IT policies that define a line between work and personal data

79. Stay connected to work and life with the convenience of a single deviceRequires handheld software version 6.0 and BlackBerry Enterprise Server (or Express) 5.0.3 RIM Confidential | 40

81. User and Group Management

82. Device Activation

83. Settings and Policy Definition

84. Software Deployments

85. Device InventoryRIM Confidential | 41 *Will be available through a future software release at the end of 2011

86. Business and Personal Productivity Driven by BlackBerry Business Software

88. Voice over Wi-Fi®

89. Automatic network handoff between Wi-Fi and wireless networks

90. Move calls manually between desk & smartphone, Wi-Fi & mobile networks

91. Desk phone features

92. Add participants to conference callsBlackBerry® Mobile Voice System will unify desk phone features with BlackBerry® smartphones. MVS Teaser: http://us.blackberry.com/apps-software/business/blackberry_mvs/ RIM Confidential | 43

94. Improve returns of the overall Instant Messaging implementation

95. In some cases, improve productivity for free (Turn on BlackBerry Messenger, OCS)Access Microsoft SharePoint, Office Communication, Lotus Collaboration and more on BlackBerry BlackBerry SharePoint Demo: http://ca.blackberry.com/business/software/Sharepoint_BB_WMV2.swf RIM Confidential | 44

99. Our focus on addressing the needs of the consumer in organizationsAddressing a Broader Audience RIM Confidential | 45

100. Questions? RIM Confidential | 46

101. Thank you For more information please contact: Chad Moore Channel Account Manager chamoore@rim.com

102. Keith Aasen Consulting System Engineer, Virtualization

103. Beyond Storage Efficiency and Automated Data protection in Virtual Environments

104. NetApp Confidential - Internal Use Only Unified Storage

105. Unified Data Access NAS SAN Object CIFS NFS FCP FCoE HTTP REST iSCSI FAS6200 Series FAS3200 Series FAS2000 Series

106. Common Storage Portfolios Symmetrix VMAX Clariion VNX Symmetrix VMAXe Clariion VNXe Clariion Isilon EVA LeftHand 3Par Ibrix StorageWorks EqualLogic Compellent EMC Clariion PowerVault Single Protocol Hardware equates to functionality Disjointed architectures & integration Operational variances NetApp Confidential - Internal Use Only

108. ONE set of data services

109. ONE management

110. ONE set of processesFAS2000 Series

112. Architectural repeatability

113. Operational consistencyNetApp® Storage Portfolio

114. Unified Data Services SnapMirror Deduplication Dedup Instant Backup File Server Consolidation Smart Clones D2D Backup IP-based SAN Storage Isolation SnapVault iSCSI CIFS Snapshots MultiStore FlexClones IP-based Data Replication NFS Procotol WORM storage NFS SnapLock FAS6200 Series FAS3200 Series FAS2000 Series

115. NetApp Confidential - Internal Use Only Efficiency

117. Storage management automation

118. Integrated data protection

119. Service automationSATA / Flash Cache RAID-DP® Thin provisioning $ Snapshot® Technology Deduplication Thin replication Virtual copies Compression TB

120. Efficiency is Built In NetApp Confidential

121. Efficiency is Built In NetApp Confidential

122. Efficiency is Built In NetApp Confidential

123. Virtual Environments NetApp Confidential Traditional Enterprise RAID Arrays

124. Virtual Environments Duplicate Data Is Eliminated Traditional Enterprise RAID Arrays NetApp Confidential

125. All Protocol & All Datasets NetApp Confidential FCP Storage iSCSI Storage CIFS Storage All Protocols, All Datasets NFS Storage Enterprise Data Mid-tier Data

126. Industry Averages NetApp Confidential

127. 65 NetApp Confidential Virtual Storage Tiering

128. Data Placement Challenge Primary Storage Pool: All data – hot and cold Objective: Intelligently place “hot” data on the highest performing media “Hot” Data 10-20% Data should be fast when hot, and low cost when it’s cold

130. Use high cost media (Flash) efficiently

133. Highly efficient

134. Simple to install and requires no administrationData-driven • Real-time • Self-managing Virtual Storage Tier Physical Storage

136. Virtualize for efficiency

137. Dedup, thin provisioning, etc.

138. Add performance

139. Promote hot data on-demand01010 10110 01011 Virtual Storage Tier Performance PhysicalTier 01010 10110 01011 01010 10110 01011 01010 10110 01011 01010 10110 01011 Capacity 01010 10110 01011 Virtualize

140. 1 3 2 1 4 6 5 7 8 ESX Cluster VM VM VM VM VM VM VM VM NetApp FAS Array VST - FlashCache VM Dedupe Disk Storage VM VST in a Virtual Environment

141. EMC Complexity NetApp Confidential

142. NetApp Simplicity NetApp Confidential

143. NetApp Confidential - Internal Use Only “True” Storage Virtualization

146. Separates broadcast domainsMultiStore® Customer B Customer C Virtual Storage Controller Virtual Storage Controller NetApp provides the industry’s only complete tool set for providing path isolation from the disk through the network. This level of security is mandatory for multi-tenant environments.

148. vFiler storage service profiles unbind data from hardware

149. DataMotion non-disruptive mobility & migration

150. Centralized cluster managementvFiler vFiler vFiler vFiler vFiler vFiler vFiler vFiler vFiler vFiler vFiler Data Ontap NetApp Confidential - Internal Use Only

152. Supports 24 storage nodes

153. Abstracted access via vFilers (virtual arrays)

154. Centralized cluster managementvFiler vFiler vFiler Data Ontap 8.1 C-Mode

156. Upgrade, replace, rebalance, expand, all without disrupting workloads

157. Scalable containers

158. Scale up, scale out, scale down

161. Highest performance and data protection

162. Industry leading efficiency (87.5% default utilization)

163. Solution design simplicity & standardization

164. Storage tiering simplified

168. Introduce NetApp Arrays NetApp Multi-Purpose Integrated Data Protection Archive Dedupe Replication Tape Backup on production Array Eliminates backup array Instant backups & restores Backups automatically transferred offsite DR with backup points stored on a single array Production Offsite Backup & DR Backup Long-Term Archive Compressed Day to Day workloads + Dedupe 1st Point of Recovery Dedupe DR + Offsite Backups

169. Introduce NetApp Arrays NetApp Multi-Purpose Integrated Data Protection Production Backup on production Array Eliminates backup array Instant backups & restores Backups automatically transferred offsite Long-term archive or DR Array Dedupe Replication Production Archive Dedupe DR+ Backups Long-Term Archive Day to Day workloads + Dedupe 1st Point of Recovery

170. Lunch Break #Tech Days Morning Afternoon 8:30 – 9:00 Registration – Morning Refreshments & Vendor Exhibits 9:00 – 9:15 Acrodex Welcome Address 9:15 – 10:15 Getting Your Organization Cloud-Ready: Fully Virtualizing Your Infrastructure 10:15 – 10:45 Desktop Virtualization – Case Study 10:50 – 11:20 Blackberry in the Enterprise – RIM Information Session 11:30 – 12:30 Beyond Storage Efficiency and Automated Data Protection in Virtual Environments – NetApp Information Session 12:00 – 12:45 Lunch & Vendor Exhibits 12:45 – 1:30 Software Asset Management 1:30 – 2:15 Collaborate, Communicate – Integrating a UC Platform and Mobile Devices 2:15 – 3:00 Implementing CRM in Your Environment 3:00 – 3:15 Refreshment Break and Transition to Breakout Sessions 3:15 – 3:45 Mobility Management – LANDesk Information Session 3:55 – 4:25 Megatrends in IT – HP Information Session 4:30 – 5:00 Reflections and Closing Remarks 5:00 – 7:00 Cocktail Reception

171. Beyond Storage Efficiency and Automated Data protection in Virtual Environments

172. A Little About Me My experience lies in the licensing of software, whether in licensing agreements, basic office applications, servers, desktops, ERP or virtual licensing. I started my technology career-path with KEPCO in San Antonio, Texas as an educational materials sales representative. My career continued for Soft Options in Calgary where I learned about large software licensing contracts by servicing clients like TCPL, Chevron, and Amoco (BP). I finished my time in Calgary working for WellPoint Systems which was an ISV for the oil and gas Sector. For the last 4.5 years I have been with Acrodex as a software solutions specialist, sales manager and now territory manager building a team of like minded individuals in our prairie offices both in Regina and Winnipeg. MCP, CSP, VSP – 14 years experience in software licensing

173. CHALLENGES. today more than ever businesses are faced with tight economic circumstances, challenged more than ever to do more with less… technology has never been more important to business strategy and survival.

174. But Which Technology And How Do I Manage IT?

175. Point Of Reference To The Problem Urban sprawl, also known as suburban sprawl, is a multifaceted concept, which includes the spreading outwards of a city and its suburbs to its outskirts to low-density and auto-dependent development on rural land, high segregation of uses (e.g. stores and residential), and various design features that encourage car dependency.[1] In the last 15 years, As high speed connectivity increases + device technology advances to do more in smaller devices = Infrastructure sprawl.

177. EA

178. Select Plus

179. ELP

180. TLP or CLP

181. EAP

182. ECI

183. Easy Licensing

184. Campus/ Student

186. Per Server

187. Per Processor (physical or Virtual)

188. Std, Ent, Datacenter

189. OSE – Operating System Environment

190. CAL – Client Access License

191. Device CAL vs. User CAL

192. Concurrent User

193. Perpetual vs. subscription

194. Qualified Desktop

195. License certificate

196. OSE – operating system environment

197. VDI – virtual desktop infrastructure

198. Instance

199. Line of business

201. SA

203. Saves money in volume discounts

205. SAM Optimization Model By Role

206. Server Counts Use To Be Simple

207. User Devices Use To Be Simple

208. Why would I count my company phones ?

209. Opportunities and Issues

210. Tablets Are New – Don’t They Arrive Licensed ? Motorola Xoom Apple Ipad 2 Asus Eee Pad HP Slate LG G-Slate ViewSonicViewpad Samsung Galaxy Tab RIM BB Playbook

211. Tools To Help You Manage Assets Landesk Asset Lifecycle Manager Microsoft - System Center Configuration Manager (Asset Intelligence) CA – IT Asset Manager IBM - Tivoli

213. I want a solution that meets my needs today and automatically gets better over time.

214. I need a productivity solution that I can rely on.

215. I need technology that was built with security in mind.

216. My employees need to collaborate seamlessly across organizational, geographical and linguistic barriers.

217. I want my employees to move faster without being slowed down by inflexible technology.

218. My employees need to use a wide range of mobile phones and tablets including Android, Blackberry, iPhone and Windows Mobile.

219. My employees need to do more from mobile devices than just send emails.

220. I want a simple licensing model that is cost-effective and predictable.

222. SAM Assessment Framework Overview Planning Define the what , where, when, who & how of the engagement Data Gathering Collect all relevant data to address the 10 key competencies and conduct customer interviews Data Analysis Reconcile and validate collected data and document results Presentation Preset SAM Assessment results to the customer

223. SAM Assessment Engagement SAM Optimization Model – Maturity levels BASIC STANDARDIZED RATIONALIZED DYNAMIC Project Manager assigned but SAM roles & responsibilities not defined Direct SAM responsibility is identified throughout organization SAM responsibilities defined in job descriptions across organization Each functional group actively manages SAM No SAM development or communication plan SAM plan is defined and approved SAM Improvement is demonstrated SAM goals part of executive scorecard; reviewed regularly No centralized inventory or < 68% assets in central inventory > 68% - 95% of assets in inventory > 95% - 98% of assets in Inventory > 99% of assets in inventory Dynamic discovery tools provide near real-time deployment details Manual inventory; no discovery tools Inventory sources reconciled annually Inventory sources reconciled quarterly Procurement manages contracts; not accessed by IT managers Complete entitlement records exist across organization Entitlement records reconciled with vendor records SAM entitlement system interfaces with vendor entitlement to track usage System reconciliations and ITAM report available on demand IT operations managed on ad-hoc basis Annual sign-off on SAM reports Quarterly sign-off on SAM reports SAM not considered part of M&A risk plan and company integration All business units follow the same strategy, process & technology for SAM Operations manages separate asset inventories Operations manages associated asset inventory Assets purchased on a per project basis; without a review of current availability Software purchases based on deployment/entitlement reconciliation All purchases are made using a pre-defined asset catalog; based on metered usage Software purchases use approved vendors Assets deployed by end-users in distributed locations; no centralized IT Software deployment reports are accessible to stakeholders Software is dynamically available to users on demand Only approved software is deployed Centrally controlled inventory of harvested licenses is maintained & available for reuse. Deployment & license records are updated Unused software is harvested (where the license allows) and tracked within a centrally controlled inventory Automated process w/ centralized control & tracking of all installed software, harvest options, internal reassignment and disposal Software is retired with hardware and is not harvested or reassigned

225. License Reconciliation

226. License Harvesting

227. Lifecycle Assessment

228. Security checks

229. License compliance

230. Reporting

231. Security Policies and configurations

232. Application management and updating

234. Productivity Gains

235. Expanded risk mitigation

236. Control over IT infrastructure

237. Simplified IT management

238. Optimized Software deployment

239. Streamlined License Acquisition

240. Increased Security

242. Strategy

243. Full SAM Services

244. Industry Best Practices

245. Key Metrics and Reports

247. OjasviBansal Unified Communications Solution Specialist Mark Gelsomini Corporate Director Information Technologies

249. Consulting Services

250. Design and Architecture

251. Deployment Services

252. Professional Services

253. Managed Services

254. Training Services

257. What Is Unified Communications?

258. Unified Communications – The Myths It’s Just Skype. It’s Voicemail in Your Email. It’s Big, Complex, and Expensive. It’s Definitely Not for Small Businesses Like Mine. It’s Just a Fancy Word for Voice over IP. Whatever It Is, It’s More Than I Need. It’s Patching Things Together That Don’t Work Together.

259. What Is Unified Communications? “Unified Communications solutions bring together voice, messaging, video, and desktop applications to enable companies to quickly adapt to market changes, increase productivity, improve competitive advantage and deliver a rich-media experience across any workspace.” 115

260. Components of Unified Communications Communications: Voice, data, and video Messaging: Voice, email, video, and IM Conferencing: Online, audio, and video Application integration: Microsoft Office and CRM Presence: IP phone, desktop clients, and call connectors Common user experience: Desktop, phone, and mobility

261. Using Unified Communications, You Can… Connect Everyone Serve Customers Better Collaborate Connect Be More Productive Secure My Business Work from Anywhere

262. Total Economic Impact (Example) Forrester Study Shows >500% ROI in Three Years The study shows the following benefits for a 4,000 employee organization over a three-year period: Source: Forrester, 2007

263. TSX: DPM Underground Communications Mark GelsominiCorporate Director IT

264. Agenda Who is Dundee Precious Metals Inc.? Technology Network Topology Wi-Fi Coverage Software- Push to Talk, Paging Aeroscout Project

265. Dundee Precious Metals Dundee Precious Metals (DPM:TSX) is a Canadian-based, international mining company engaged in the acquisition, exploration, development, mining and processing of precious metal properties. DPM’s business objectives are to identify, acquire, finance, develop and operate low-cost, long-life mining properties. With a dynamic global operation, DPM decided that a more strategic, centralized approach to IT was necessary to support the emerging business requirements.

266. “Taking the Lid Off” OLD WAY NEW WAY Paper reporting at end of shift Supervisor interaction 1-2 /shift Limited knowledge of shift delays Slow response time to process interruptions Reactive Maintenance Small picture view Poor coordination Poor use of resources Lost time locating equipment/materials etc. from shift to shift Real time display of information Supervisor dispatched to critical shift problems Delays identified in real time Problems identified immediately Real time equipment health monitoring See activities in whole mine in real time Coordination through CCR with big picture Resources utilized to optimize shift results Real time equipment and materials tracking 122

267. DPM Global IT Visionission Statement “To deliver reliable business-centricIT solutions, infrastructure and services through leadershipand partnershipwith DPM operations globally to maximizing efficiency, streamlining processes, while supporting corporate objectives.”

268. The Technology High speed fiber optic data link coupled with a 50 – 110 Volt (touchable) low power consumption power line bring high speed data line to any point where some form of communication device has to be placed. Wi-Fi based communication Wi-Fi clients, Wi-Fi based Push To Talk system Wired clients (Controllers, Cameras, FANs) RFID/Wi-Fi based location tracking

269. Enabling Technologies

270. Design Boxes are connected with fiber optic cables and can be separated up to 10Km Wired clients are connected to the boxes with up to 100m copper cable BOX is rated for IP67 (Industrial) All industrial connectors FOB is fully detachable Industrial Wi-Fi clients (Yellow)

271. The technology Picture Standard IP Telephone In an IP67 Protected box With Visual Ringer Places Refuge Chambers Shafts Pumps Transformer Bays Ore-Passes

272. Under Ground Cable Layout

273. Cable Layout

274. Wi-Fi Coverage

275. Push to talk and Paging All Wi-Fi phones have Push To Talk capabilities Push to Talk application will have following features Unlimited numbers of channels Emergency button Listening to more than one channel (For Safety department) Channel filtering Paging is software which give the opportunity to send audio and text messages to group or all phones

276. Communications- Wireless ethernet Access point Wi-Fi phone 132

277. Push to talk and Paging

278. Aeroscout Location Tracking Wi-Fi/RFID based Tags will be installed in lamps Tags will be installed in all vehicles Entry/Exit events Business events Vehicle location Where we have people working Location history Location reports Safety

279. How Does it Work? 1) Active RFID tags and/or standard wireless devices send a tiny wireless signal at a regular interval 2) Signal is received by the Wi-Fi wireless network (or location receivers), and is sent to an Engine 3) The Engine uses multiple algorithms to determine location, and sends asset data (location, status, etc.) to enterprise software 4) Enterprise software uses location and status data to display maps, enable searches, create alerts, manage assets, etc. 135

280. Location Dashboard

281. Challenges Improve local and global communications Simplicity in use Significant communication limitation between groups Improve health and safety Production improvement Equipment tracking capability

282. Solutions Allows quick identification of problem and locations for rapid response to mine emergencies Enhanced communication between surface and underground operations thus improving equipment and manpower utilization/allocation/reassignment and maintenance Use of small portable Wi-Fi phone units provides ease of use for timely response to production and safety needs Underground and surface tracking of equipment A single number follows the person anywhere in the world Integrated voice mail and email Global help desk

283. Benefits Minimizes expensive cell phone traffic All users will be able to communicate seamlessly anywhere in the world (one product does it all) Rapid response to changing underground situations to maximize material movement Decreases equipment downtime through better information on location and repairs required

284. Achievements and Awards May 2010 Microsoft Momentum Magazine Cover Story “Gold Standard” Awarded “Most Innovative Company 2010”from Cisco Europe Finalist “Most Innovative Business Impacting Network of the Year” First mining company to deploy non-proprietary communicationtechnologies in the mines Created three way integrationwith Cisco VoIP, Tandberg and OCS

285. Implementing CRM in Your Environment Shan McArthur VP of Technology, Adxstudio

286. Afternoon Break #Tech Days Morning Afternoon 8:30 – 9:00 Registration – Morning Refreshments & Vendor Exhibits 9:00 – 9:15 Acrodex Welcome Address 9:15 – 10:15 Getting Your Organization Cloud-Ready: Fully Virtualizing Your Infrastructure 10:15 – 10:45 Desktop Virtualization – Case Study 10:50 – 11:20 Blackberry in the Enterprise – RIM Information Session 11:30 – 12:30 Beyond Storage Efficiency and Automated Data Protection in Virtual Environments – NetApp Information Session 12:00 – 12:45 Lunch & Vendor Exhibits 12:45 – 1:30 Software Asset Management 1:30 – 2:15 Collaborate, Communicate – Integrating a UC Platform and Mobile Devices 2:15 – 3:00 Implementing CRM in Your Environment 3:00 – 3:15 Refreshment Break and Transition to Breakout Sessions 3:15 – 3:45 Mobility Management – LANDesk Information Session 3:55 – 4:25 Megatrends in IT – HP Information Session 4:30 – 5:00 Reflections and Closing Remarks 5:00 – 7:00 Cocktail Reception

287. Mobility Management – LANDesk Information Session

288. Don Moss Channel Systems Engineer

289. LANDesk Software The Leader in Helping Simplify & Control IT Complexity LANDesk named a “Leader” in the 2010 Gartner Magic Quadrant for systems lifecycle management One of only two vendors on the three Magic Quadrants for management, endpoint security, and service desk (Gartner 2010) 698% return on investment within 3 years; payback in 5 months (IDC 2011) LANDesk saves over $32,022 per 100 users, per year (IDC 2010) Partners Apple, Credant, Cognizant, IBM, Intel, Kaspersky, Lenovo, Microsoft, Wipro 400+ certified VARs/system integrators worldwide

290. The LANDesk “complete” Solution Gartner Magic Quadrant PC Configuration Life Cycle Management Tools Jan 2011 “LANDesk has one of the most complete products in terms of overall functionality, and the code base is solid and stable. LANDesk benefited this year from an increased weight on managing non-Windows clients… LANDesk has a strong OEM partnership with VMware for its Thinapp product. LANDesk has tight integration with a fairly large number of customers using the application virtualization offering”

291. Your Extended Team

292. Delivering Value

293. Delivering Value Their Challenges?

294. >LANDesk Management and Security Suite Systems Lifecycle Management Power & Infrastructure Management Endpoint Security & Compliance Management AutomationPlatform Asset Lifecycle Management Virtualization Management IT Service Management

295. What is mobility? What’s driving the need to manage mobility? What are the three keys to managing the mobile enterprise How can I see mobile devices on my networkand who they belong to? How can I manage and secure the corporate data on my user’s devices? What is LANDesk’s approach to mobility? How do we get started? 151 Agenda >We’ll Answer 7 Questions:

297. By 2015, there will be nearly one mobile device for every person alive. Projections indicate there will be over 7.1 billion mobile-connected devices—approximately equal to the world’s population in 2015 (7.2 billion). 1

298. By 2013, more than a third of the world’s workforce will consist of mobile workers, potentially 1.2 billion people. 2

299. Mobile Devices

300. In the fourth quarter of 2010, 100 million smartphone units shipped compared to 92 million PC units. For the first time, smartphones outshippedPCs. 3

302. Tablets market share will rise from 6% to 23% by 2015…

303. 2010 and beyond – Tablets and smartphones will be substitutes for PCs

304. …desktop shares will drop from 32% in 2010 to 18% by 2015

305. …in the future, Users will opt for one PC and a mix of tablets and smartphones

306. New OS’s will offer a different experience driven by applications to provide functionsSource: Forrester Research, The Wall Street Journal-6/9/10

307. Multiple Tipping Points IT Consumerization (App-driven, consumer-owned, co-mingled data) Digital Native Lifestyle (Always connected, social and multi-tasking) User Is The New Endpoint (Tech savvy, platform-transparent, user vs. device management)

308. Separation of Work and Personal 5-7 Years Ago Business Personal Corp. Servers Personal Storage Personal Time Work Time Work Desktop Personal Computer Personal Calendar Work Calendar Work Contacts Work Cell Phone Personal Cell Phone Personal Contacts IT Involvement IT Dilemma

309. Digital Lifestyle Today Business Personal Mobile Apps Personal Storage Corp. Servers Smart Phone Calendar Laptop Social Network Contacts Time Cloud Storage & Apps IT Involvement IT Dilemma

310. Why Should You Care? “By 2013, those corporate IT departments that have not enabled a diverse population of devicesandend-user choicesthrough emphasis on manageability, policy enforcement and security evaluations will become hopelessly outmoded and struggle to function. This will cause chaos and substantially raise the total cost of ownership of the organization. ” http://www.thestreet.com/story/10970787/2/15-tech-trends-to-emerge-by-2014.html

311. See and know what you have Set and enforce effective IT policy Manage and secure anywhere, anytime Managing the Mobile Enterprise >What Are The 3 Keys To Succeed?

312. Know What You Have – Greater Visibility >How Can I See Mobile Devices? Discovery and Inventory 20+ years of experience Know what you have and what’s connecting to your network Discover any device accessing yourcorporate data Company owned vs. Employee owned devices

313. Security Stats – Where and How Security breach information is taken from datalossdb.com – an online database of reported worldwide security breaches

315. Reporting

316. Alerting

317. Compliance

318. Process Diagrams

319. IT Workflows

321. Extended Media Encryption

323. Location Based Policies

324. Anti-bridging Tech.

326. Application Control

327. HIPS/Whitelisting

329. Device Control Policies

330. Agent Persistence

332. App Patching (Beyond MS)

334. Discover firewalled devices

335. Real-time Discovery

336. WAP DiscoveryDiscovery

338. Early Adopter w/ Multiple Devices

339. Want access to be more productive

340. A‘Jailbreaker’

343. Common management infrastructure

344. Single “pane of glass” management help you consolidate technology

345. Process integration

346. Include multi-layered security

347. 5 Powers – Protection, Patch, Policy, Proof and Process

350. Agentless discovery and management for employee-owned devices

351. Single Agent-based management to greater management and security features

353. Discovery…How it works… Mike.temple@landesk.com landesk mtemple **************** My LANDesk e-mail Mobile devices appear in the console New device configures ActiveSync client Blackberry provisioned with BES Discovery runs…

354. Where do we go from here?

355. Single Agent – Managed Mobility Agent-based & Management Layer >Next Gen >OEM >Apple MDM SDK >Leverage management standards as they develop

356. Policy Management for OEMs

359. Neil Thompson Solutions Architect

360. Closing Address Tim Sterzer Senior Sales Team Lead

361. Special thanks to…

362. Questions Tim Sterzer Tim.Sterzer@acrodex.com