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LITERATURE
STUDY ON
HOTELS
Submitted to-Ar. Toolika Saini
Submitted by- Tanuja
Subhanshi
Samiksha
Manan
INTRODUCTION
A hotel is an establishment that
provides paid lodging on a
short-term basis.
The word hotel is derived from
the French hôtel (coming from
the same origin as hospital),
which referred to a French
version of a building seeing
frequent visitors, and providing
care, rather than a place
offering accommodation.
TYPE OF HOTEL
1 STAR
A 1 STAR HOTEL IS A BASIC OR NO–FRILLS ACCOMMODATION VENUE
THAT OFFERS LIMITED AMENITIES. IT’S IMPORTANT TO NOTE THAT A 1-
STAR RATING DOESN’T MEAN THE VENUE IS DIRTY OR UNSAFE. YOU CAN
THINK ABOUT IT AS A SMALL (USUALLY FAMILY RUN) PLACE TO DROP
YOUR LUGGAGE AND GET SOME SLEEP.
2 STAR
A 2 STAR HOTEL IS STILL WITHIN THE BUDGET RANGE, AND IT MAY BE
INDIVIDUALLY OWNED, ALTHOUGH IT USUALLY IS PART OF A BUDGET
HOTEL CHAIN. BEDROOMS IN 2 STAR HOTELS SHOULD HAVE A TV AND
PHONE, BUT DON’T EXPECT THE LATEST TECHNOLOGY. A RESTAURANT
AND HOUSEKEEPING SERVICES ARE OFTEN AVAILABLE.
3 STAR
A 3 STAR HOTEL IS A MID-RANGE OPTION THAT OFFERS A HIGHER
STANDARD OF COMFORT AND HAS A MORE CONTEMPORARY STYLE.
TYPICAL AMENITIES MAY INCLUDE A GYM, BUSINESS CENTRE, ROOM
SERVICE, CABLE TV, AND VALET PARKING.
4 STAR
A 4 STAR HOTEL IS AN UPSCALE PROPERTY OFFERING VERY HIGH STANDARDS OF
SERVICE AND SUPERIOR COMFORT. HERE YOU CAN EXPECT TO FIND AMENITIES
LIKE DESIGNER TOILETRIES, PREMIUM BEDDING, CONCIERGE SERVICE, A
WELLNESS OR SPA CENTRE, SWIMMING POOL, AND HIGH-END PICK UP
SERVICES, LIKE A LIMOUSINE. MANY BOUTIQUE HOTELS FALL WITHIN THIS
CATEGORY.
5 STAR
A 5 STAR HOTEL IS A LUXURY HOTEL THAT OFFERS FIRST-CLASS STANDARDS OF
SERVICE, AMENITIES, AND COMFORT. TYPICAL AMENITIES IN LUXURY HOTELS
INCLUDE PERSONALISED GREETING, COMPLIMENTARY SERVICES LIKE IRONING,
FRESH FLOWERS, A PERSONAL BUTLER, IN-ROOM JACUZZI, ACCESS TO MULTIPLE
RESTAURANTS (SOME OF WHICH MAY BE AWARD-WINNING VENUES), ON-SITE
GOLF COURSES, ETC.
THE STAR SYSTEM IS MOSTLY USED IN EUROPE AND NORTH AMERICA. IN OTHER
PARTS OF THE WORLD STARS MAY ALSO BE USED, BUT THE STANDARDS
DIFFERENT FROM THE ONES WE HAVE DESCRIBED ABOVE.
IN ADDITION TO STARS, HOTEL CATEGORIES CAN ALSO BE DEFINED BASED ON
OTHER CRITERIA, SUCH AS LOCATION, CLIENTELE, OR THEME.
REQUIREMENTS
S.no MAIN FACILITIES REQUIREMENTS
1. GUEST ROOMS • minimum 10 rooms
• area=140 sq ft.
• Air conditioning
• Atleast a room for differentialy abled
with 1 m door
2. 2% of room block with
min of 1 suite
3. Public areas Reception facility
Lounge with sitting areas
Keys and baggage room
4. Bathrooms All rooms with attached bathrooms
Min area=36sq ft
5. Food and beverages For A grade cities
1 multi cuisine restaurant cum coffee
shop
One speciality restaurant with 24 hr room
service
For b grade cities
1 multi cuisine restaurant
24hr service
6. Kitchen Refrigerator with deep freeze
Segregated storage of meat, fish and vegetables
Wash up area
Ventilation and non slip floors
Wet and dry garbage area
7. Staff facilities •Staff restroom
•Locker room and pantry
•Staff washrooms
•Dining area
8. Guest services oValet parking
oLaundary and linen room
oTravel desk
oProvision for wheelchair
oshop
9. Safety and security 1. Metal detector
2. Cctv
3. Smoke detectors and fire alarms
4. First aid and medical facilities
Elevators , stairs and
service stairs
10. Banquet hall/
conference room
11. Swimming pool
12. Sauna, spa and gym
AREA DISTRIBUTION
BASIC CONNECTIVITY
ENTRANCE LOBBY
WAITING LOBBY
CASHIER
A hotel cashier collects money from guests for their lodging
accommodations and any other fees they may incur during their
stay, including parking, valet, room service and telephone or
computer use fees. ... Her job normally entails answering guest
inquiries regarding fees and services.
WASHROOMS
• WASHROOM IS THE MUST AMENTY
PROVIDED IN ANY BUILDING OR SPACES.
ONE CUBICLE=1.5m x 1.1m
One lavatory for 50 people
RESTAURANT
SITTING REQUIREMENTS FOR DINING AREA
To be able to eat in comfort, one
person requires a table area
around 60 cm wide and 30-40 cm
deep
This provides sufficient distance between
adjacent diners. Although an additional 20
cm space in the centre for dishes and large
bowls is sometimes desirable, an overall
width of 80-85 cm is suitable for a dining
table. If the food is served on plates, then
70 cm is sufficient, and for fast food 60 cm
table depth.
DIFFERENT TABLE SIZES
Sitting layout
Kitchen in
restaurants
Section of kitchen and
other height details of
kitchen
KITCHEN UNITS,
APPLIANCES
•Storage. Storage Areas Accommodate
Stocks Of Subsistence (Consumables)
And Non-subsistence, E.G., Tableware,
Cleaning Supplies. The Areas Are
Determined By Analysis Of The Menu,
The Number Of Personnel To Be Served,
And The Defined Delivery Cycles.
•Loading Dock. The Loading Dock Must Be
Coordinated With Storage
Requirements.
ATM AND BANK SERVICES
CONFERENCE HALL
GYMNASIUM
EQUIPMENTS
5. Junior Suite
Often Described As: Executive Suite
1. Base Level Rooms
Often Described As: Deluxe Room Or
Superior Room Or Standard Room
3. Rooms With A View
Often Described As: Sea View Room Or Ocean
View Room Or Pool View Room Or Garden View
Room Or City View Room Or Lake View Room Or
Mountain View Room…
4. Rooms With Lounge Or Club Access
Often Described As: Club Room Or Executive
Room Or Premier Club Room Or Business
Class Rooms
6. The Suite
Often Described As: Grand Suite Or Royal
Suite Or Deluxe Suite
2. Little Bigger Rooms
Often Described As: Premium Room Or
Executive Room
CONSIDERATIONS
Exit and entrance
Circulation
Access for disabled
Parking
Service vehicle
Horizontal and vertical arrangement
EXIT AND ENTRANCE
The design of entrance has a huge
influence on the functionability of any
space or building.
Adequate space should be provided
inside and outside the entrance and
exit.
A safety or fire exit should also be
provided in any public buildings.
• Provide canopy or door recess for
weather protection.
• Leave a clear space of 600mm adjacent
to handle-side of door.
CIRCULATION
Horizontal circulation in a building may comprise access routes through
open-plan areas, walkways, corridors and lobbies.
The overall arrangement of access routes should be logical, understandable,
useable, and as direct as possible in terms of providing access to key
facilities.
A well-designed building layout, with clear circulation routes that are easy to
follow will benefit everybody.
All circulation routes should be well maintained, free of obstacles and have
adequate headroom. Windows should not open into circulation routes in a
manner that would cause obstruction or reduce corridor width.
Corridors in buildings accessed by members of the public should have a recommended clear width
of 2000mm,
In public buildings, recommended 2440mm wide corridors, and 2000mm for secondary corridors to
allow space for people walking and signing to clearly view sign language.
All circulation routes should be well maintained, free of obstacles and have adequate headroom.
Windows should not open into circulation routes in a manner that would cause obstruction or
reduce corridor width.
ACCESS FOR DISABLED
Size of wheelchair
Minimum turning radius for the wheelchair
Passage through one way, two way and three way door.
The bathroom is to be
provided with a
wheelchair-accessible
shower. The later
installation of a bath
should be possible near
the shower. The
movement area to the
right or left of the we
must be at least 95 cm
wide and 70 cm deep.
Sanitary facilities
At least one toilet must be
provided for wheelchair
users in all
sanitary facilities. The
seat height should be 48
cm
Grab bars for disabled
PARKING
• Types of parking
1) Parallel Parking
2) Perpendicular Parking
3) Angular Parking
ANGULAR PARKING AT DIFFERENT ANGLES
STANDARD SIZES AND TURNING RADIUS
PARKING FOR DISABLED
SERVICE VEHICLE
SPACE FOR THE ENTRY OF THESE VEHICLES SHOULD BE PROVIDED IN
CASES OF EMERGENCY
REQUIRED AREA FOR VEHICULAR MOVEMENT
TURNING SPACE
HORIZONTAL AND VERTICAL ARRANGEMENT
Stairs
Doors opening into the stairwell must not obstruct
the stair width. The 18-step rule is a 'should'
regulation.
Stair width in public buildings is
calculated according to the
required evacuation time.
VERTICAL
ARRANGEMENT
STAIRS WITH
LANDING
RAMP
There are two different
drive systems for lifts:
I. Traction sheave drive
II. Hydraulic lifts
LIFTS
Traction lifts: ideally have their
drives above the shaft.
LIFT
SHAFT
SIZE
HORIZONTAL
ARRANGEMENT
Corridors in buildings accessed by
members of the public should have a
recommended clear width of 2000mm.Or
atleast of 1800mm.
CORRIDORS
In buildings that are not accessed by
members of the public, a minimum corridor
width of 1500mm is recommended.
ACKNOWLEDGEMENT
I WOULD LIKE TO EXPRESS MY
GRATITUDE TO AR. TOOLIKA SAINI
FOR GIVING ME THIS PROJECT AS
WELL AS HELPING AND
SUPPORTING ME THROUGHOUT
THIS PROJECT.
THANK YOU

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literaturestudyonhotels12-220328152216.pdf

  • 1. LITERATURE STUDY ON HOTELS Submitted to-Ar. Toolika Saini Submitted by- Tanuja Subhanshi Samiksha Manan
  • 2. INTRODUCTION A hotel is an establishment that provides paid lodging on a short-term basis. The word hotel is derived from the French hôtel (coming from the same origin as hospital), which referred to a French version of a building seeing frequent visitors, and providing care, rather than a place offering accommodation.
  • 3.
  • 4. TYPE OF HOTEL 1 STAR A 1 STAR HOTEL IS A BASIC OR NO–FRILLS ACCOMMODATION VENUE THAT OFFERS LIMITED AMENITIES. IT’S IMPORTANT TO NOTE THAT A 1- STAR RATING DOESN’T MEAN THE VENUE IS DIRTY OR UNSAFE. YOU CAN THINK ABOUT IT AS A SMALL (USUALLY FAMILY RUN) PLACE TO DROP YOUR LUGGAGE AND GET SOME SLEEP. 2 STAR A 2 STAR HOTEL IS STILL WITHIN THE BUDGET RANGE, AND IT MAY BE INDIVIDUALLY OWNED, ALTHOUGH IT USUALLY IS PART OF A BUDGET HOTEL CHAIN. BEDROOMS IN 2 STAR HOTELS SHOULD HAVE A TV AND PHONE, BUT DON’T EXPECT THE LATEST TECHNOLOGY. A RESTAURANT AND HOUSEKEEPING SERVICES ARE OFTEN AVAILABLE. 3 STAR A 3 STAR HOTEL IS A MID-RANGE OPTION THAT OFFERS A HIGHER STANDARD OF COMFORT AND HAS A MORE CONTEMPORARY STYLE. TYPICAL AMENITIES MAY INCLUDE A GYM, BUSINESS CENTRE, ROOM SERVICE, CABLE TV, AND VALET PARKING.
  • 5. 4 STAR A 4 STAR HOTEL IS AN UPSCALE PROPERTY OFFERING VERY HIGH STANDARDS OF SERVICE AND SUPERIOR COMFORT. HERE YOU CAN EXPECT TO FIND AMENITIES LIKE DESIGNER TOILETRIES, PREMIUM BEDDING, CONCIERGE SERVICE, A WELLNESS OR SPA CENTRE, SWIMMING POOL, AND HIGH-END PICK UP SERVICES, LIKE A LIMOUSINE. MANY BOUTIQUE HOTELS FALL WITHIN THIS CATEGORY. 5 STAR A 5 STAR HOTEL IS A LUXURY HOTEL THAT OFFERS FIRST-CLASS STANDARDS OF SERVICE, AMENITIES, AND COMFORT. TYPICAL AMENITIES IN LUXURY HOTELS INCLUDE PERSONALISED GREETING, COMPLIMENTARY SERVICES LIKE IRONING, FRESH FLOWERS, A PERSONAL BUTLER, IN-ROOM JACUZZI, ACCESS TO MULTIPLE RESTAURANTS (SOME OF WHICH MAY BE AWARD-WINNING VENUES), ON-SITE GOLF COURSES, ETC. THE STAR SYSTEM IS MOSTLY USED IN EUROPE AND NORTH AMERICA. IN OTHER PARTS OF THE WORLD STARS MAY ALSO BE USED, BUT THE STANDARDS DIFFERENT FROM THE ONES WE HAVE DESCRIBED ABOVE. IN ADDITION TO STARS, HOTEL CATEGORIES CAN ALSO BE DEFINED BASED ON OTHER CRITERIA, SUCH AS LOCATION, CLIENTELE, OR THEME.
  • 6. REQUIREMENTS S.no MAIN FACILITIES REQUIREMENTS 1. GUEST ROOMS • minimum 10 rooms • area=140 sq ft. • Air conditioning • Atleast a room for differentialy abled with 1 m door 2. 2% of room block with min of 1 suite 3. Public areas Reception facility Lounge with sitting areas Keys and baggage room 4. Bathrooms All rooms with attached bathrooms Min area=36sq ft 5. Food and beverages For A grade cities 1 multi cuisine restaurant cum coffee shop One speciality restaurant with 24 hr room service
  • 7. For b grade cities 1 multi cuisine restaurant 24hr service 6. Kitchen Refrigerator with deep freeze Segregated storage of meat, fish and vegetables Wash up area Ventilation and non slip floors Wet and dry garbage area 7. Staff facilities •Staff restroom •Locker room and pantry •Staff washrooms •Dining area 8. Guest services oValet parking oLaundary and linen room oTravel desk oProvision for wheelchair oshop 9. Safety and security 1. Metal detector 2. Cctv 3. Smoke detectors and fire alarms 4. First aid and medical facilities
  • 8. Elevators , stairs and service stairs 10. Banquet hall/ conference room 11. Swimming pool 12. Sauna, spa and gym
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  • 15. CASHIER A hotel cashier collects money from guests for their lodging accommodations and any other fees they may incur during their stay, including parking, valet, room service and telephone or computer use fees. ... Her job normally entails answering guest inquiries regarding fees and services.
  • 16. WASHROOMS • WASHROOM IS THE MUST AMENTY PROVIDED IN ANY BUILDING OR SPACES. ONE CUBICLE=1.5m x 1.1m One lavatory for 50 people
  • 17. RESTAURANT SITTING REQUIREMENTS FOR DINING AREA To be able to eat in comfort, one person requires a table area around 60 cm wide and 30-40 cm deep This provides sufficient distance between adjacent diners. Although an additional 20 cm space in the centre for dishes and large bowls is sometimes desirable, an overall width of 80-85 cm is suitable for a dining table. If the food is served on plates, then 70 cm is sufficient, and for fast food 60 cm table depth.
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  • 23. Section of kitchen and other height details of kitchen
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  • 27. •Storage. Storage Areas Accommodate Stocks Of Subsistence (Consumables) And Non-subsistence, E.G., Tableware, Cleaning Supplies. The Areas Are Determined By Analysis Of The Menu, The Number Of Personnel To Be Served, And The Defined Delivery Cycles. •Loading Dock. The Loading Dock Must Be Coordinated With Storage Requirements.
  • 28. ATM AND BANK SERVICES
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  • 32. 5. Junior Suite Often Described As: Executive Suite 1. Base Level Rooms Often Described As: Deluxe Room Or Superior Room Or Standard Room 3. Rooms With A View Often Described As: Sea View Room Or Ocean View Room Or Pool View Room Or Garden View Room Or City View Room Or Lake View Room Or Mountain View Room… 4. Rooms With Lounge Or Club Access Often Described As: Club Room Or Executive Room Or Premier Club Room Or Business Class Rooms 6. The Suite Often Described As: Grand Suite Or Royal Suite Or Deluxe Suite 2. Little Bigger Rooms Often Described As: Premium Room Or Executive Room
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  • 34. CONSIDERATIONS Exit and entrance Circulation Access for disabled Parking Service vehicle Horizontal and vertical arrangement
  • 35. EXIT AND ENTRANCE The design of entrance has a huge influence on the functionability of any space or building. Adequate space should be provided inside and outside the entrance and exit. A safety or fire exit should also be provided in any public buildings.
  • 36. • Provide canopy or door recess for weather protection. • Leave a clear space of 600mm adjacent to handle-side of door.
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  • 38. CIRCULATION Horizontal circulation in a building may comprise access routes through open-plan areas, walkways, corridors and lobbies. The overall arrangement of access routes should be logical, understandable, useable, and as direct as possible in terms of providing access to key facilities. A well-designed building layout, with clear circulation routes that are easy to follow will benefit everybody. All circulation routes should be well maintained, free of obstacles and have adequate headroom. Windows should not open into circulation routes in a manner that would cause obstruction or reduce corridor width.
  • 39. Corridors in buildings accessed by members of the public should have a recommended clear width of 2000mm, In public buildings, recommended 2440mm wide corridors, and 2000mm for secondary corridors to allow space for people walking and signing to clearly view sign language. All circulation routes should be well maintained, free of obstacles and have adequate headroom. Windows should not open into circulation routes in a manner that would cause obstruction or reduce corridor width.
  • 40. ACCESS FOR DISABLED Size of wheelchair
  • 41. Minimum turning radius for the wheelchair Passage through one way, two way and three way door.
  • 42. The bathroom is to be provided with a wheelchair-accessible shower. The later installation of a bath should be possible near the shower. The movement area to the right or left of the we must be at least 95 cm wide and 70 cm deep. Sanitary facilities At least one toilet must be provided for wheelchair users in all sanitary facilities. The seat height should be 48 cm Grab bars for disabled
  • 43. PARKING • Types of parking 1) Parallel Parking 2) Perpendicular Parking 3) Angular Parking
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  • 45. ANGULAR PARKING AT DIFFERENT ANGLES
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  • 48. STANDARD SIZES AND TURNING RADIUS
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  • 54. SPACE FOR THE ENTRY OF THESE VEHICLES SHOULD BE PROVIDED IN CASES OF EMERGENCY
  • 55. REQUIRED AREA FOR VEHICULAR MOVEMENT
  • 57. HORIZONTAL AND VERTICAL ARRANGEMENT Stairs Doors opening into the stairwell must not obstruct the stair width. The 18-step rule is a 'should' regulation. Stair width in public buildings is calculated according to the required evacuation time. VERTICAL ARRANGEMENT
  • 59. RAMP
  • 60. There are two different drive systems for lifts: I. Traction sheave drive II. Hydraulic lifts LIFTS Traction lifts: ideally have their drives above the shaft.
  • 62. HORIZONTAL ARRANGEMENT Corridors in buildings accessed by members of the public should have a recommended clear width of 2000mm.Or atleast of 1800mm. CORRIDORS In buildings that are not accessed by members of the public, a minimum corridor width of 1500mm is recommended.
  • 63. ACKNOWLEDGEMENT I WOULD LIKE TO EXPRESS MY GRATITUDE TO AR. TOOLIKA SAINI FOR GIVING ME THIS PROJECT AS WELL AS HELPING AND SUPPORTING ME THROUGHOUT THIS PROJECT. THANK YOU