I am an experienced Executive Administrative Assistant with a decade of extensive training in providing outstanding office support to both corporate executive professionals as well as small business entrepreneurs. In addition to my administrative skills, I also have a creative educational background in digital media management and customer service. Currently, I am seeking employment where the communication and organizational skills gained from professional training and technical hands-on experience can be used to their full potential for the benefit of an established organization.

1. P R O F I L E
I am an experienced Executive Administrative Assistant with a decade of extensive training in providing
outstanding office support to both corporate executive professionals as well as small business entrepre-
neurs. In addition to my administrative skills, I also have a creative educational background in digital
media management and customer service. Currently, I am seeking employment where the communica-
tion and organizational skills gained from professional training and technical hands-on experience can
be used to their full potential for the benefit of an established organization.
EDUCATION
Bachelor of Fine Arts, Photography and Digital Media, University of Houston, Cum Laude, January
2007-May 2010
S K I L L S
• Professional candor, detail oriented, adaptable to stressful situations. Critical thinking, decision-mak-
ing and problem solving capabilities
• Effective project management, resourceful, dependable work ethic
• Proficient in Microsoft Office: Outlook/Apple Mail,Word/Pages, Power Point/Keynote, Excel/Numbers,
Adobe Creative Suite, Final Cut Pro, and many others along with being quick on the uptake of new
software
• Excellent reading, writing and grammar skills; 10 key touch
• Local art event coordination & participation: Aurora Picture Show, ArtCrawl Houston, Foto Fest,
Austin Art Space
E X P E R I E N C E
Administrative Assistant/Digital Media Technician; HMC, Houston,TX March 2015-present
3700 Buffalo Spdwy, Ste 1100, Houston,TX 77098 (713-665-1100)
• Administrative duties for Executive CEO Phil Packer
• Reporting daily job data, research data and sensitive materials.
• Complete a wide variety of executive secretarial and administrative duties as required by daily opera-
tions for a construction contractor: schedule meetings, take messages, sort mail, filing
• Responsible for memos, reports, travel arrangements, errands as needed
• Sort mail, correspondence both paper and digital
• Commercial photography & video production of structures built by HMC Inc. for local Houston
projects for use in presentations, website & advertising purposes
• Gather & manage groups of assistants & other photographers as needed for large scale projects local
or nationwide
• CEO is retiring and projects are becoming fewer as a result
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A B B Y R I V E R A
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2. Administrative Assistant; Protiviti, Houston,TX December 2014-March 2015
Pennzoil Building 711 Louisiana 12th Floor, Houston,TX 77002 (713-314-4900)
• Completed a wide variety of executive secretarial and administrative duties as required by daily opera-
tions as Executive Assistant to CEO, Danny Rudloff on a temporary contract through Robert Half &
Associates
Multi-Media Technician; Friedkin Companies Inc, Houston,TX May 2013 - May 2014
1375 Enclave Pkwy, Houston,TX 77077 (713-580-3300)
• Diagnosed & repaired media hardware issues such as projectors, video conferencing cameras & Cisco
interface
• Maintained Media Studio equipment, photography/videography projects on an as-needed basis.
• Coordinated, corrected, & ran presentations in auditorium.
• Assisted Procurement Dept. ordering & delivering equipment
• Assisted Desktop Services with delivery, return of equipment, software installation, & service delivery.
• Assisted the Network Dept. resetting phones for new/existing users using the Cisco Call Manager.
• Resigned due to reorganization of IT department
Desktop Support Level I; Friedkin Companies Inc; Houston,TX December 2012 - May 2013
1375 Enclave Pkwy, Houston,TX 77077 (713-580-3300)
• Assisted with the IT Help Desk transition from Altiris Help Desk System to IBM Help Desk System
on a contract basis completed in May of 2013
• Opened, assigned & resolved incidence tickets; reset passwords, updated directories and provided
status updates on incidence tickets
• Assisted with requests regarding network access, hardware purchase or software installation.
• Promoted to Multi0Media Technician
Executive Administrative Assistant; PAC Inc, Houston,TX June 2009 - November 2012
Houston,TX 77041 (830-900-6558)
• Personal assistance to CEO, Josh Packer reporting daily job data, research data and sensitive materials
• Completed a wide variety of executive secretarial and administrative duties as required by daily opera-
tions for a fire sprinkler contractor.
• Responsible for all bookkeeping (Quickbooks), AR, AP, petty cash, expense reimbursement, payroll &
banking functions, memos, reports, travel arrangements, errands as needed
• Introduced Purchase Order System
• Business closed in November 2012
Digital Media Manager; HMC Inc.; Houston TX - November 2008 - June 2012
3700 Buffalo Spdwy, Ste 1100, Houston,TX 77098 (713-665-1100)
• Commercial photography & video production of structures built by HMC Inc. nationwide for use in
presentations, website & advertising purposes
• Gathered & managed groups of assistants & other photographers as needed for large scale projects
• Captured images & video footage; edited or supervised all editing of small & large scale projects.
• Maintained permanent record of all digital files for all projects
• Still called upon for occasional local projects
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3. Executive Administrative Assistant, SMH Inc.; Houston,TX - May 2004 - January 2007
JP Morgan Chase Building 600 Travis St, Suite 3100, Houston,TX 77002 (855) 215-7171
• Personal Assistant to CEO, Ben Morris, Administrative Director, Sandy Williams & in-house assistant
to President of Investment Banking Department,William Sprague, as well as the principal liaison for
the Executive Staff to the Department of Investment Banking, the Edelman Group, & the Operations
Department
• Handled diverse time critical & confidential projects, Board Meeting preparations, travel arrange-
ments, maintaining calendars, secretarial and administrative duties, errands and technical issues as
needed by executive staff, management staff and extended associates
• Responsible for national and international company cell phone account as well as for the company’s
online contact database
• Relief Receptionist for 100 + switchboard
• Resigned to attend University of Houston as a full time student
P R O F E S S I O NA L R E F E R E N C E S
Ronald Raley
ronnie.raley@gmail.com
832-260-6810
Desktop Support, SMH Inc.
IT Supervisor, Friedkin Companies Inc.
Penny Gutierrez
penny@azuzboutique.com
281-433-8094
CPA Executive Accountant, HMC Inc.
Josh Packer
josh_packer@yahoo.com
830-900-6588
CEO, PAC Inc.
Rose Perez
rose.perez@protivity.com
713-314-4900
Executive Assistant, Protiviti Inc.
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