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With a proven track record in establishing user-centric practices in a variety of creative environments, Abby also has a reputation for stellar information architecture work in a variety of consulting contexts. Highlights: • Helped teams at Nike to improve their Business-to-Business selling process by providing information architecture consulting services. • Consulted for the team redesigning the menu system for the International House of Pancakes, resulting in a 3.6% increase in sales per store implementing the new menu. • Assisted the Understanding Group, an information architecture consultancy, to set up their information architecture process, deliverables as well as cross...