emotional intelligence

1. EMOTIONAL
INTELLIGENCE
Aaron. F. Silveira

2. EMOTIONAL INTELLIGENCE
Is a type of social intelligence that
affords the individual the ability to
monitor his own and others’
emotions, to discriminate among
them, and to use the information to
guide his thinking and actions.

3.  In IQ the cognitive abilities are assessed through vocabulary reading,
comprehension and mathematical and reasoning skills and assessment is based
on the scores assigned to assess intelligence abilities and this practice exists
even in higher educational competitions and is recommended in various private
and government organization and also in the international transfers of human
resources. (It is based more on objectivity)
 In year 1985 emotional intelligence (EI, and also known as Emotional Quotient EQ)
was advocated, but ultimately Daniel Goleman in 1995 made efforts for its better
understanding and use.
 EI/ EQ is individuals ability to identify, understand, evaluate control, and
express emotions of self and others and groups. (It is based more on
subjectivity)
Together IQ and EQ provide success in practically all the fields.

4. Three Components of EQ
1. The awareness of one’s own emotions;
2. The ability to express one’s emotions
appropriately;
3. The capacity to channel emotions into the pursuit
of worthwhile objectives.
All of the three traits can be assessed by SWOT
(strength, weakness, opportunities and threats for
self-analysis) analysis and action on the analysis
outcome

5. STRENGTHS
 Professional
qualifications/certifications
 Expertise
 Campaigns completed successfully
 Your contacts spread
 Competitive advantages over others.
 Other's perception about your
strengths.
WEAKNESSES
 Lazy
 Ignorant
 Slow
 Hesitant
 Poor Communication
 All things opposite to your strengths
 Other's perception about your
weaknesses

6. OPPORTUNITIES
 Capability to take advantage from other
area development
 Understanding technology upgradation
in your work environment
 Your personal upgrade skills suitability
for other jobs in your organization
 Career enhancement opportunity
 Upgradation of your knowledge for
better opportunity
THREATS
 Threats to your career from other's
effective roles
 Threat to your career from technology
development
 Lack of development in your
interpersonal skill
 Obstacles in goal achievement

7. MAJOR QUALITIES OF EMOTIONAL
INTELLIGENCE
1. Self-Awareness
Recognize your own emotions and how they affect your thoughts and behaviour.

8. Self-Awareness
Emotional Self awareness
Accurate Self Assessment
Self Confidence

9. Self
Awareness

10. MAJOR QUALITIES OF EMOTIONAL
INTELLIGENCE
2.Self Management
control impulsive feelings and behaviours, manage your emotions in healthy ways

11. Self Management
Emotional Self Control
Transparency
Adaptability
Achievement orientation
Initiative/optimism

12. Self
Management

13. MAJOR QUALITIES OF EMOTIONAL
INTELLIGENCE
3. Social Awareness
Can understand the emotions, needs, and concerns of other people

14. Social Awareness
Empathy
Organizational
awareness
Service orientation

15. Social
Awareness

16. MAJOR QUALITIES OF EMOTIONAL
INTELLIGENCE
4. Relationship Management
know how to develop and maintain good relationships

17. Relationship Management
Influence/ developing others
Team work/ collaboration
Conflict management
Inspirational leadership

18. Relationship
Management

19. Some qualities of Emotionally Intelligent people
 They are clear about their life purpose and values
 They cultivate self-awareness
 They show empathy
 They focus on the positive
 They are great listeners
 They are stress resistant
 They keep good company and encourage others
 They are not the part of distorted thinking process and think sensibly
 Emotionally Intelligent persons can have a better use and output from follow up of
Aspirational Standards of Honesty, Fairness, Respect, and Responsibility

21. Concluding Remark
IQ and EI/EQ, both are necessary. It is EQ/EI that matters
more. Higher the EQ more shall be success. You need a
desire, direction, dedication and discipline to cultivate EI/EQ.
Man is physically ill-equipped, but it has the thinking ability
and so different from other species. Successful people do
small things in great way. Every failure boosts them for their
efforts to achieve success. The chicken must struggle to
come out of the egg and does not get any support, and if it
comes out with others help it is not likely to survive. Struggle
is a must for success.

22. THANK YOU