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APRIL 29, 2019
Agile Transformation
Playing a Different Game
Aaron Kopel
CEO
Project Brilliant, LLC
Enterprise
Agile
Coach
Organizations
ranging from
2 to 85,000
people
MinorityOwner ofNFL team
Led World’sLargestAgileTransformation
19 years in
Software/IT…
last 14 using
Agile methods
Co-Founder
of AgileIndy
(1700+
members)
Innovation
Award
Winner
Founder of
2 Tech
Startups
My kids still
think I’m cool!
National
Science
Foundation
grant award
winner
Business
Agility
Evangelist
One of
only 40
CST &
CEC
World
Traveler…
51 countries
and counting!
Only Certified
Enterprise
Coach (CEC)
in Indiana
Time Man of
the Year
2006
5-May-19 © 2019 Project Brilliant LLC 4
NOTABLE CLIENTS
5-May-19 © 2018 Project Brilliant LLC 5
TODAY’S TOPIC
AGILE TRANSFORMATION
PLAYING A DIFFERENT GAME
Transformation is difficult; people are so used to the current game! In
this session, we will walk through the analogy of a professional sports
team switching from baseball to playing basketball in order to highlight
the challenges and pitfalls organizations face when
undertaking an Agile transformation. Some things stay the
same… athletes, coaches, owners, and fans, but so many aspects of
the game change... rules, positions, scoring, statistics, player
trades, and expectations of the fans. Join us for a light-hearted look at
the challenges of an Agile transformation. Let's play ball!
5-May-19 © 2017 Project Brilliant LLC 6
OUR SCENARIO
• Professional Baseball organization
• Fan interest waning, revenue declining
• Owner knows a change is needed…
BASEBALL ATTRIBUTES
• Introductions
• Pace
• Fan excitement
• Process flow
• Play calling
• Player roles
• Transparency
• Average score
• Decision making
5-May-19 © 2019 Project Brilliant LLC 8
üTraditional (boring)
üLeisurely
üMild to none 99% of game
üRigid structure
üManager from dugout
üHighly specialized
üHidden strategy
ü~4 runs / team
üHeavy statistical analysis
WE NEED A CHANGE…
Owner hears about a
friend who owns a
basketball team…
Let’s send Sam (our
top baseball scout)!
5-May-19 © 2019 Project Brilliant LLC 9
THE SCOUTING REPORT
• Ball is orange
• 2 hoops
• Field made of wood
• Game only 4 innings
• Home run is 3 points
• Foul scoring & limits
• Constant activity
• Typical score ~100
5-May-19 © 2019 Project Brilliant LLC 11
MANAGEMENT JUMPS INTO ACTION!
üChange ball color to orange
üInstall hoops
üConvert infield to wood
üShorten game to 4 innings
üHome run = 5 points
üLimit of 6 foul balls per pitcher
üFree “throw” for each foul ball
üPlayers continuously run laps when not in the game
5-May-19 © 2019 Project Brilliant LLC 12
PLAY BALL!
5-May-19 © 2019 Project Brilliant LLC 13
RESULT… DISASTER
• Confusion – game no longer makes sense
• Exhaustion – constant running laps
• Injuries –sliding on wood, running into poles
• Game stalls – pitchers “foul out” constantly
• Fans revolt – revenue drops, management replaced
…Clearly Basketball failed.
Basketball doesn’t work!
5-May-19 © 2019 Project Brilliant LLC 14
SEEKING AGILITY
5-May-19 © 2019 Project Brilliant LLC 15
Thrashing
Agility
© Trail Ridge Associates
MANAGEMENT JUMPS INTO ACTION!
üConvert to Basketball court (2 hoops)
üFollow Basketball rules
But…
üKeep Baseball equipment
üContinue functional specializations
üManage from dugout using baseball statistics
üIncentivize by individual baseball metrics
5-May-19 © 2019 Project Brilliant LLC 17
PLAY BALL!
5-May-19 © 2019 Project Brilliant LLC 18
RESULT… DISASTER
• Confusion – players don’t understand game; how to win
• Destruction – destroy court with spikes & bats
• Injuries – hit with ball at close range
• Mismanagement – metrics inconsistent with game
• Fans revolt – revenue drops, management replaced
…Clearly Basketball failed.
Basketball doesn’t work!
5-May-19 © 2019 Project Brilliant LLC 19
SEEKING AGILITY
5-May-19 © 2019 Project Brilliant LLC 20
Thrashing
Agility
Limited Agility
© Trail Ridge Associates
BASKETBALL ATTRIBUTES
üSpotlights and flame throwers at introduction
üFast paced and continuous with few breaks
üHigh level of excitement
üDynamic and free flowing
üDecisions mostly called by players on the fly
üGeneralized roles, team-based delivery
üPlayers highly aligned to overall strategy
üTeam score per game >100 (exciting!)
üReal-time feedback guides improvement
5-May-19 © 2019 Project Brilliant LLC 22
• Introductions
• Pace
• Fan excitement
• Process flow
• Play calling
• Player roles
• Transparency
• Average score
• Decision making
LEADERSHIP TAKES ACTION
• Invest in understanding the game
• Let go of the past and “sunk costs”
• Create the environment for the game
• Follow the rules and continuously improve
• Change structure, policies, metrics
• Focus on outcomes, not output
• Emphasize people and learning
5-May-19 © 2019 Project Brilliant LLC 23
CHANGE AGENTS & COACHES
5-May-19 © 2019 Project Brilliant LLC 24
RESULTS – WIN!
• Alignment & clarity
• Optimizing for effectiveness in the new game
• Long-term learning and adaptability
• Sustainable change
• Employee engagement
5-May-19 © 2019 Project Brilliant LLC 25
SEEKING AGILITY
5-May-19 © 2019 Project Brilliant LLC 26
Thrashing
Agility
Limited Agility
© Trail Ridge Associates
27
TREE OF AGILITY
Doing
Being
Practices
Frameworks
Values
Principles
SYSTEM OPTIMIZING GOALS?
• Customer Value
• Adaptability
• End-to-end cycle time
• Personal secrecy
• Ideation
• Busy-ness
• Management bonuses
29
“Indirect Wishes” (desired outcomes)
• Increase Revenue
• Reduce Cost
• Increase Innovation
Effectiveness over Efficiency
GROWING & SUSTAINING AGILITY
5-May-19 © 2019 Project Brilliant LLC 30
© Trail Ridge Associates
PRIORITIZATION OF VALUE
Paradigm Shift
From Plan-Driven to Value-Driven Development
31
Fixed
Estimated
Scope
Time$
Time
Scope
Plan
Driven
Value
Driven
The Plan drives
cost/schedule estimates
Release dates and fixed cost
drives prioritization
Waterfall Agile
$
LOCAL VS. GLOBAL OPTIMIZATION
5-May-19 © 2017 Project Brilliant LLC 32
Overall
Organizational
Priorities
Product
Backlog
A
Product
Backlog
B
Product
Backlog
C
MOVING TOWARD GLOBAL OPTIMIZATION
5-May-19 © 2017 Project Brilliant LLC 33
Product
Backlog
(True)
Product Owner
Sprint
Backlog
per Team
ALIGNING TEAMS FOR VALUE DELIVERY
34
UI Team
Messaging Team
Bus Logic Team
Database Team
Application Team
Feature
1
Feature
2
Feature
3
UI
Messaging
Bus Logic
Database
Application
Feature
Team
1
Feature
Team
2
Feature
Team
3
Feature TeamComponent Team
SOME PARTING ADVICE
Don’t start…
• launching a bunch of teams
• Scaling before you have something
working
Do start with…
• Educating executives (mindset shift)
• Clarify and align to outcomes
• Narrow & deep changes to structure &
policy
36
Kotter
Thank you!
Aaron Kopel - CEO
Aaron@ProjectBrilliant.com
317.253.8500
@aakopel
Linkedin.com/in/aaronkopel
Project Brilliant, LLC
450 E. 96th St.
Suite 500
Indianapolis, IN 46240

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Playing a different game 2019-04-29

  • 1. APRIL 29, 2019 Agile Transformation Playing a Different Game
  • 3. Enterprise Agile Coach Organizations ranging from 2 to 85,000 people MinorityOwner ofNFL team Led World’sLargestAgileTransformation 19 years in Software/IT… last 14 using Agile methods Co-Founder of AgileIndy (1700+ members) Innovation Award Winner Founder of 2 Tech Startups My kids still think I’m cool! National Science Foundation grant award winner Business Agility Evangelist One of only 40 CST & CEC World Traveler… 51 countries and counting! Only Certified Enterprise Coach (CEC) in Indiana Time Man of the Year 2006
  • 4. 5-May-19 © 2019 Project Brilliant LLC 4
  • 5. NOTABLE CLIENTS 5-May-19 © 2018 Project Brilliant LLC 5
  • 6. TODAY’S TOPIC AGILE TRANSFORMATION PLAYING A DIFFERENT GAME Transformation is difficult; people are so used to the current game! In this session, we will walk through the analogy of a professional sports team switching from baseball to playing basketball in order to highlight the challenges and pitfalls organizations face when undertaking an Agile transformation. Some things stay the same… athletes, coaches, owners, and fans, but so many aspects of the game change... rules, positions, scoring, statistics, player trades, and expectations of the fans. Join us for a light-hearted look at the challenges of an Agile transformation. Let's play ball! 5-May-19 © 2017 Project Brilliant LLC 6
  • 7. OUR SCENARIO • Professional Baseball organization • Fan interest waning, revenue declining • Owner knows a change is needed…
  • 8. BASEBALL ATTRIBUTES • Introductions • Pace • Fan excitement • Process flow • Play calling • Player roles • Transparency • Average score • Decision making 5-May-19 © 2019 Project Brilliant LLC 8 üTraditional (boring) üLeisurely üMild to none 99% of game üRigid structure üManager from dugout üHighly specialized üHidden strategy ü~4 runs / team üHeavy statistical analysis
  • 9. WE NEED A CHANGE… Owner hears about a friend who owns a basketball team… Let’s send Sam (our top baseball scout)! 5-May-19 © 2019 Project Brilliant LLC 9
  • 10.
  • 11. THE SCOUTING REPORT • Ball is orange • 2 hoops • Field made of wood • Game only 4 innings • Home run is 3 points • Foul scoring & limits • Constant activity • Typical score ~100 5-May-19 © 2019 Project Brilliant LLC 11
  • 12. MANAGEMENT JUMPS INTO ACTION! üChange ball color to orange üInstall hoops üConvert infield to wood üShorten game to 4 innings üHome run = 5 points üLimit of 6 foul balls per pitcher üFree “throw” for each foul ball üPlayers continuously run laps when not in the game 5-May-19 © 2019 Project Brilliant LLC 12
  • 13. PLAY BALL! 5-May-19 © 2019 Project Brilliant LLC 13
  • 14. RESULT… DISASTER • Confusion – game no longer makes sense • Exhaustion – constant running laps • Injuries –sliding on wood, running into poles • Game stalls – pitchers “foul out” constantly • Fans revolt – revenue drops, management replaced …Clearly Basketball failed. Basketball doesn’t work! 5-May-19 © 2019 Project Brilliant LLC 14
  • 15. SEEKING AGILITY 5-May-19 © 2019 Project Brilliant LLC 15 Thrashing Agility © Trail Ridge Associates
  • 16.
  • 17. MANAGEMENT JUMPS INTO ACTION! üConvert to Basketball court (2 hoops) üFollow Basketball rules But… üKeep Baseball equipment üContinue functional specializations üManage from dugout using baseball statistics üIncentivize by individual baseball metrics 5-May-19 © 2019 Project Brilliant LLC 17
  • 18. PLAY BALL! 5-May-19 © 2019 Project Brilliant LLC 18
  • 19. RESULT… DISASTER • Confusion – players don’t understand game; how to win • Destruction – destroy court with spikes & bats • Injuries – hit with ball at close range • Mismanagement – metrics inconsistent with game • Fans revolt – revenue drops, management replaced …Clearly Basketball failed. Basketball doesn’t work! 5-May-19 © 2019 Project Brilliant LLC 19
  • 20. SEEKING AGILITY 5-May-19 © 2019 Project Brilliant LLC 20 Thrashing Agility Limited Agility © Trail Ridge Associates
  • 21.
  • 22. BASKETBALL ATTRIBUTES üSpotlights and flame throwers at introduction üFast paced and continuous with few breaks üHigh level of excitement üDynamic and free flowing üDecisions mostly called by players on the fly üGeneralized roles, team-based delivery üPlayers highly aligned to overall strategy üTeam score per game >100 (exciting!) üReal-time feedback guides improvement 5-May-19 © 2019 Project Brilliant LLC 22 • Introductions • Pace • Fan excitement • Process flow • Play calling • Player roles • Transparency • Average score • Decision making
  • 23. LEADERSHIP TAKES ACTION • Invest in understanding the game • Let go of the past and “sunk costs” • Create the environment for the game • Follow the rules and continuously improve • Change structure, policies, metrics • Focus on outcomes, not output • Emphasize people and learning 5-May-19 © 2019 Project Brilliant LLC 23
  • 24. CHANGE AGENTS & COACHES 5-May-19 © 2019 Project Brilliant LLC 24
  • 25. RESULTS – WIN! • Alignment & clarity • Optimizing for effectiveness in the new game • Long-term learning and adaptability • Sustainable change • Employee engagement 5-May-19 © 2019 Project Brilliant LLC 25
  • 26. SEEKING AGILITY 5-May-19 © 2019 Project Brilliant LLC 26 Thrashing Agility Limited Agility © Trail Ridge Associates
  • 27. 27
  • 29. SYSTEM OPTIMIZING GOALS? • Customer Value • Adaptability • End-to-end cycle time • Personal secrecy • Ideation • Busy-ness • Management bonuses 29 “Indirect Wishes” (desired outcomes) • Increase Revenue • Reduce Cost • Increase Innovation Effectiveness over Efficiency
  • 30. GROWING & SUSTAINING AGILITY 5-May-19 © 2019 Project Brilliant LLC 30 © Trail Ridge Associates
  • 31. PRIORITIZATION OF VALUE Paradigm Shift From Plan-Driven to Value-Driven Development 31 Fixed Estimated Scope Time$ Time Scope Plan Driven Value Driven The Plan drives cost/schedule estimates Release dates and fixed cost drives prioritization Waterfall Agile $
  • 32. LOCAL VS. GLOBAL OPTIMIZATION 5-May-19 © 2017 Project Brilliant LLC 32 Overall Organizational Priorities Product Backlog A Product Backlog B Product Backlog C
  • 33. MOVING TOWARD GLOBAL OPTIMIZATION 5-May-19 © 2017 Project Brilliant LLC 33 Product Backlog (True) Product Owner Sprint Backlog per Team
  • 34. ALIGNING TEAMS FOR VALUE DELIVERY 34 UI Team Messaging Team Bus Logic Team Database Team Application Team Feature 1 Feature 2 Feature 3 UI Messaging Bus Logic Database Application Feature Team 1 Feature Team 2 Feature Team 3 Feature TeamComponent Team
  • 35.
  • 36. SOME PARTING ADVICE Don’t start… • launching a bunch of teams • Scaling before you have something working Do start with… • Educating executives (mindset shift) • Clarify and align to outcomes • Narrow & deep changes to structure & policy 36 Kotter
  • 37. Thank you! Aaron Kopel - CEO Aaron@ProjectBrilliant.com 317.253.8500 @aakopel Linkedin.com/in/aaronkopel Project Brilliant, LLC 450 E. 96th St. Suite 500 Indianapolis, IN 46240