1. Azimul Haque Ullash
Housekeeping Supervisor at Cove Rotana Resort U.A.E
CAREER OBJECTIVE
- To be an outstanding professional and to exceed guest expectations using my knowledge and
experience of managing a team.
- To emerge as a leader, facing new challenges every day and creating a productive environment
by encouraging team members with effective leadership.
JOB PROFILE
- Organization: Cove Rotana Hotels and Resorts.
- Location: Ras al khaimah, U.A.E.
- Designation: Housekeeping supervisor.
- Managing operations related to Floors, Public Areas
- Assisting the Executive Housekeeper in the overall administration of Housekeeping
Operations.
- Responsibilities :-
 Check and Inspect guest rooms for maintenance and cleanliness
 Constantly monitoring key performance indicators for the department and take
corrective action.
 Ensuring team members are fully trained on all hotel systems, procedures to
ensure safety, and also responsible for Duty allocation of team.
 Efficiently managing a team of assistants, general cleaners and building cleaners.
 Conduct training sessions for the team to enhance knowledge & skills.

2.  Assist the EHK in Monitoring inventory and discard process
 Checking rooms and public area for maintenance and ensure their completion and to
maintain record of all maintenances.
 Handle guest queries, complaints and Lost and Found in the department.
 Coordinating with other departments for hassle-free functioning.
 Adopting guest oriented approach by guest interaction & working positively on guest
feedback
KEY STRENGTHS
 Self motivated team leader with great attitude.
 Experienced professional, can perform in high pressure situations.
 Excellent interpersonal and customer service skills.
 Sound technical knowledge along with excellent practical skills.
PROFESSIONAL EXPERIENCE
s
1. Worked as a Housekeeping attendant in Washington Dhaka, Bangladesh since 19th
November 2009 to 3rd
April 2010.
2. Working as a Housekeeping attendant in The Cove Rotana Resort Ras Al Khaimah,
U.A.E since 14th
November 2011 to 30th
April.
3. Working as a Training Housekeeping Supervisor in the Cove Rotana Resort Ras Al
Khaimah, U.A.E since 1st May to 30th June.
4. Working as a Housekeeping Supervisor in the Cove Rotana Resort Ras Al Khaimah,
U.A.E since 1st July to Present.
ACHIEVEMENTS & CO-CURRICULAR ACTIVITIES
> Successfully completed Destination leadership programmer’s batch October 2014.
> Successfully completed Department trainer program batch December 2014. .

3. PERSONAL ATTITUDE
PROFESSIONAL TRAINING
SUCCESS
 Got certificate of White gloves.
 This is sort of best room checked according to hotel standards.
 Rooms audit done by hotel training department.
 Smart, Cheerful, Honest, Hardworking and Reliable.
 Self-dependent man of sense of human.
 Able to maintain good relationship with people of any kind.
 Eager to make public relation and to learn new language.
 Can go through the small details.
 Can see the potentiality and use in advance.
ACADEMIC DETAILS
Intermediate : Rajshahi Board of Bangladesh-2009.
SSC : Rajshahi Board of Bangladesh-2007.
 Employee of the Month, January 2013.
 Computer Course MS Word, Excel, Power point
 Internet Basics.
 Job Orientation.
 Supervisory.
 Operating the Single Disk Machine.
 Brand Identification and standards.
 Opera System.
 SGR+
 Manual Handling.
 ABC… Housekeeping Training…

4. HOBBIES
 Playing Cricket and listening to music.
PERSONAL PARTICULARS
Father’s name : Md. Anwarul haque (Reza).
Date of Birth : 09/Jun/1991.
Language Known : English, Hindi, Bangla.
Marital Status : Unmarried
Nationality : Bangladeshi.
Email ID : ullash007haque@gmail.com
Skype ID : ullash_haque
Contact no. : +971508652635.
Passport Detail : BB0536086 expiry 29 June 2019.
PROFESSIONAL REFRENCE
ON REQUEST
Declaration:
I hereby declare that the information provided is true to best of my knowledge and I
Will provide my full of efforts to organization
Place: Ras Al Khaimah Signature
Date: 15.07.2015 Azimul Haque Ullash.