Manifesto for a Standard on Knowledge Exchange in Social Knowledge Management Environments

1. Peinl, René,
Thalmann, Stefan,
Hetmank, Lars,
Kruse, Paul,
Seeber, Isabella,
Pawlowski, Jan .M.,
Bick, Markus,
Maier, Ronald,
Schoop, Eric
MANIFESTO FOR A STANDARD
ON KNOWLEDGE EXCHANGE IN
SOCIAL KNOWLEDGE
MANAGEMENT ENVIRONMENTS
http://slidesha.re/Tqu9qk

2. CURRENT TEAM

3. KNOWLEDGE MANAGEMENT – CHANGING
LANDSCAPES AND INSTRUMENTS
 Increasing interaction and collaboration
 Emergence of Social Software
 Importance of contextual information
 Beneficial for KM activities
 To be captured and re-used
 Lack of context representation in current systems
 Missing standards
 Our aim: Specification for contextual information

4. CURRENT STANDARDIZATION EFFORTS
 Technical standards (document formats, metadata)
 Dublin Core
 Learning Object Metadata (LOM)
 Business Process Model Notation (BPMN)
 IMS Learning Design Specification
 Contextualized attention metadata (CAM)
 RDF, OWL
 OOXML, PDF, ODF
 Human-oriented standards (guidelines and good practices)
4

5. CONCEPTS AND TERMS
 Knowledge Activity
 Knowledge Activity Stream
 Knowledge Trace
 Knowledge Object
 Knowledge Bundle
 Knowledge Container
Knowledge
Object
Perspective
Knowledge
Worker
Perspective
Knowledge
Process
Perspective
Knowledge
Trace
Knowledge
Bundle
Knowledge
Activity Stream
Knowledge
Activity

6. CONCEPTS AND TERMS
New Concepts Description
Knowledge Activity (KA) Goal directed actions within a user's context
Knowledge Activity Stream (KAS) Time-ordered list of knowledge activities (user-centric
perspective)
Knowledge Trace (KT) Codified representation of a user's action that captures
contextual information
Contextual Information Information, e.g. time, place, actions performed on
knowledge objects as well as related people and their
skills
Knowledge Object (KO) Codified knowledge of externalized knowledge (e.g.
paragraphs, tables, figures, mind maps)
Knowledge Bundle (KB) Collection of knowledge traces that are affiliated to a
knowledge object (object-centric perspective)
Knowledge Container (KC) A set of knowledge objects and their corresponding
knowledge bundles
6

7. PROPOSED SEMANTIC MODEL
Context
System
Knowledge
Object
Activity
CommunityPersonActor
Organi-
zation
Process
location
time
action
target
Event
...
...
...
...
Knowledge Trace
uses
generates/
provides
engagedin
knows
part of
records
aggrega-
ted in
part of
has
acts ashas
Knowledge
Bundle
BPMN
ActivityStreams CAM
hCal
FOAF
SIOC
ActivityStreams
schema.org
hCard
CAM
DC
LOM
W3C
POI
ActivityStreams
OpenSocial
BPEL
FOAF

8.  Collaborative development of research paper
 literature review
 tables
 ontology
 first draft
 discussions
 e-mails
 video conferences
 …
 Potential challenge
 integrate an additional member
 …
USE CASE

9.  We need new ways of representing knowledge management in
standards.
 The paper identifies six major concepts that are needed to
foster knowledge exchange between social environments.
 This work represents an initial step of the development
towards a potential standard.
 Next steps
 Development of ontology-based standard
 Develop use cases
 Open discourse (Discuss, Test, Improve!)
 Launch interest Group (e.g., within European Standardization
Body CEN)
CONCLUSION & OUTLOOK

10. CONTACT
Thank You!
Paul Kruse paul.kruse@tu-dresden.de Twitter (for slides):
@hoellenpaul