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RESTAURANT OWNERS AND FOOD
SERVICE PROFESSIONALS
The US restaurant industry includes about 480,000 restaurants with combined annual
revenue of about $400 billion. Major companies include McDonald's; YUM! Brands
(KFC, Pizza Hut, Taco Bell); and Darden Restaurants (Olive Garden, Red Lobster). The
industry is highly fragmented: the 50 largest companies hold just 20 percent of the
market.

Industry segments include: Breweries, Wineries, Food Wholesalers, Bakery Product
Manufacturing, Casual Restaurants, Fast-Food & Quick-Service
Restaurants, Specialty Eateries, Grocery Stores & Supermarkets, Beer, Wine &
Distilled Spirits Wholesalers, Coffee Shops


                                                         Source Hoover.com
AMBCC Restaurant Owners and Food Service
         Professionals Council




                   Restaurant Owners and Food Service
                   Professionals Council

                   The AMBCC Restaurant Owners and Food
                   Service Professionals is comprised of
                   restaurant owners, operators, caterers and
                   food service providers and outlets. The
                   ROAFSP works to represent, educate, and
                   promote member food service owners and
                   professional help to ensure them economic
                   opportunities and market presence.
Restaurant in Georgia




                  Restaurants in Georgia are a driving
                 force in the state’s economy

                 Restaurants generate tremendous tax
                 revenues. They provide jobs and build
                 careers for thousands of people. They also
                 provide healthful options for their guests,
                 give back to their communities, and work to
                 reduce their impact on the environment.
                 Visit www.restaurant.org to learn more
                 about what the restaurant industry does for
                 Georgia and the nation in four key areas:
                 profitability and entrepreneurship, jobs and
                 careers, food and healthy living, and
                 sustainability and social responsibility.
In order to focus strategic planning goals, industries within
the ROAFSP Sector will be grouped in the following
categories:




                                Family   Owned

                                Private Chains

                                Global Franchise

                                Manufactures (Food &
                               Beverage)
Growing Family Owned Operations




               The ROAFSP helps family owned
               businesses establish more customers and
               build capacity in an effort to establish
               sustainable brands and chains.

               We utilize our strategic marketing partners
               to creating online promotions that deliver
               real-world results.

               .
Projects and Initiatives
Restaurant Sector Growth

             Restaurant industry sales are expected to reach a
             record $604 billion and post positive growth in 2011
             after a three-year period of negative real sales
             growth, according to the National Restaurant
             Association 2011 Restaurant Industry Forecast. Sales
             are projected to advance 3.6 percent over 2010 sales,
             which equals 1.1 percent in real (inflation-adjusted)
             terms.

             Sales at the nation's 960,000 restaurants represent 4
             percent of the U.S. gross domestic product, and
             restaurant employees comprise nearly 10 percent of
             the U.S. workforce. Restaurants are the nation's
             second-largest private sector employer with 12.8
             million employees.

             The industry's total economic impact exceeds $1.7
             trillion, as every dollar spent in restaurants generates
             $2.05 spent in the overall economy.
             .
Restaurant Industry Forecast




                    The 2011 Restaurant Industry Forecast
                    includes economic, workforce,
                    consumer and menu trends, as well as
                    information for restaurant operators to
                    overcome the current economic
                    challenges and position themselves for
                    future growth.
Top 10 Expenditures for Black Households


                    1.    Housing 100.2
                    2.    Food 53.8
                    3.    Automotive 28.7
                    4.    Retail 22.0
                    5.    Health Care 17.9
                    6.    Insurance 16.6
                    7.    Telephone Services 14.0
                    8.    Contributions 11.4
                    9.    Furnishing and Equipment 10.7
                    10.   Personal Care 6.3
Food Industry Sector Ecosystem




                The food supply chain is a complex space.
                With thousands of players, from the family
                farm to the road-side sandwich shop,
                collaboration is the key in making it all
                work together. We will research the
                various food supply chains and look at
                how food traceability supports food safety,
                track and trace, branding, and supply
                chain efficiency.
Pricing on Supply & Demand




                Global supply chains, allow us to have
                an abundant sources of food, but not
                without cost. Variable supply due to bad
                weather, spoilage in transit, waste, and
                disease can plague the industry. Most
                consumers are unaware of these issues
                and look forward to that nice nutritious
                fork of food, brought to us by a complex
                chain from growers to chefs, all
                experimenting with their growing
                methods and recipes.
Restaurant Tech


                  According the research by the National
                  Restaurant Association

                  Social media savvy consumers (frequent
                  users of at least one social media tool,
                  including Facebook, Twitter, mobile phone
                  applications such as Foursquare or Urban
                  Spoon, or online review sites such as Yelp)
                  are more active in the restaurant community
                  and dine out more frequently than the general
                  public.

                  More than eight out of 10 restaurant
                  operators say social media will become a
                  more important marketing tool in the future.
                  More than half also say they are likely to
                  incorporate Facebook, online review sites,
                  Twitter and blogs into their marketing mix in
                  the next two years.
Socially Responsible Restaurant Practices


                 With the fast growing numbers of people across the planet who
                 are concerned with their environmental impact, an
                 unprecedented amount of restaurants are attempting to become
                 more environmentally responsible.

                 These restaurants are increasingly requesting a diverse line of
                 credible green products from their distributors. The sense of
                 transparency and credibility of environmental claims that
                 manufacturers are making are in high demand.

                 A Restaurant SubstainabilityConsultant assist restaurant
                 owners or managers on running the business more sustainable
                 and profitable manner. They incorporate green sustainable
                 practices in the restaurant operations and develop customized
                 best practices policies suited to the restaurants needs.
                 Sustainability consultants have an important and socially
                 responsible role to promote sustainable practices in businesses
                 and show them that they can considerably improve their bottom
                 line with energy efficiency and resource conservation.
How New Restaurants Create Jobs
               Business District Survey

                             A New Business is
                                Established



 Create jobs directly in                                Local businesses
     the business                                        supply services



                           Other companies are
                           attracted to the area

 Workers spend their
  income in the local                              More jobs are indirectly
 area; taxes revenues                                     created
        increase

  The success of the
business attracts other
businesses to the area,                                                       Activity
increasing profitability                               Taxs spent on
  and revenue for re-                               improving infrasture,
      investment                                     image and services


  Money lost through
      leakage
B.I.G. Restaurant Development Projects
   Business District Development-Evaluating Retail Opportunities



 Restaurant Demand                                                 Retail Supply
 (Square Feet) Based                                            (Square Feet) Based
    on Trade Area                                                  on Trade Area
    Demographics                                                     Inventory


    Other Demand Considerations                         Other Supply Considerations


  Survey and Focus                                              Retail Mix Analysis
   Group Research

                                   Conclusions:
                                  Retail Expansion
    Trade Area                    and Recruitment
                                                                    Competitiveness of
Demographic and                    Opportunities                  Existing Food Providers
Lifestyle Analysis                                                   in the Trade Area



   Analysis of non-local                                            Competitiveness of
  Market Segments (tourist,                                          Existing Locations
      workers, second                                             Outside of the Trade Area
     homeowners, etc.

                                  Consumer Behavior
                                   and Trend is Store
                                       Category
                                                                                              Source:
How the AMBCC Promotes Member Business



          BrandMeAMBCC                                        Social media savvy consumers (frequent users of at
    It’s all about reach- Influence individuals who are       least one social media tool, including Facebook,
    actively searching for news and information about local
    area businesses, community organizations, and
                                                              Twitter, mobile phone applications such as
    resources.                                                Foursquare or Urban Spoon, or online review sites
                                                              such as Yelp) are more active in the restaurant
                                                              community and dine out more frequently than the
                                                              general public.

                                                              More than eight out of 10 restaurant operators say
                                                              social media will become a more important
                                                              marketing tool in the future. More than half also say
                                                              they are likely to incorporate Facebook, online
                                                              review sites, Twitter and blogs into their marketing
                                                              mix in the next two years.

                                                                                       Source: National Restaurant Association
Online Network
Promotional Campaign: Taste of Soul Tour


                 The AMBCC is committed to ensuring our
                 member businesses gain significant market
                 share through the launch of various
                 promotional campaigns. We leverage
                 multiple channels to reach a range of
                 targeted audiences. Our goal is to ensure
                 our members not only find more customers,
                 but find the right ones

                 “Taste of Soul Tour" is a statewide
                 campaign designed to spur support for
                 participating member restaurants.

                 Campaign Cycles:
                 Feb.-Mar / June-July / Sept-Oct/
AMBCC ROAFSP Key Stakeholders (Advisory Board)




                         The focus of this unit is to recognize the
                         nature and scope of the AMBCC’s diverse
                         range of stakeholders (of which members
                         are part) and their relative importance to the
        Restaurant       marketing process and the brand strategy
        Owners &
       Food Service
                         of the organization.
       Professionals
Industry Events
Atlanta Metropolitan Black
Chamber of Commerce
Restaurant Owners and Food
Service Professionals


eat@ambcc.org

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AMBCC Restaurant Owners and Food Service Professionals1

  • 1. RESTAURANT OWNERS AND FOOD SERVICE PROFESSIONALS
  • 2. The US restaurant industry includes about 480,000 restaurants with combined annual revenue of about $400 billion. Major companies include McDonald's; YUM! Brands (KFC, Pizza Hut, Taco Bell); and Darden Restaurants (Olive Garden, Red Lobster). The industry is highly fragmented: the 50 largest companies hold just 20 percent of the market. Industry segments include: Breweries, Wineries, Food Wholesalers, Bakery Product Manufacturing, Casual Restaurants, Fast-Food & Quick-Service Restaurants, Specialty Eateries, Grocery Stores & Supermarkets, Beer, Wine & Distilled Spirits Wholesalers, Coffee Shops Source Hoover.com
  • 3. AMBCC Restaurant Owners and Food Service Professionals Council Restaurant Owners and Food Service Professionals Council The AMBCC Restaurant Owners and Food Service Professionals is comprised of restaurant owners, operators, caterers and food service providers and outlets. The ROAFSP works to represent, educate, and promote member food service owners and professional help to ensure them economic opportunities and market presence.
  • 4. Restaurant in Georgia Restaurants in Georgia are a driving force in the state’s economy Restaurants generate tremendous tax revenues. They provide jobs and build careers for thousands of people. They also provide healthful options for their guests, give back to their communities, and work to reduce their impact on the environment. Visit www.restaurant.org to learn more about what the restaurant industry does for Georgia and the nation in four key areas: profitability and entrepreneurship, jobs and careers, food and healthy living, and sustainability and social responsibility.
  • 5. In order to focus strategic planning goals, industries within the ROAFSP Sector will be grouped in the following categories:  Family Owned  Private Chains  Global Franchise  Manufactures (Food & Beverage)
  • 6. Growing Family Owned Operations The ROAFSP helps family owned businesses establish more customers and build capacity in an effort to establish sustainable brands and chains. We utilize our strategic marketing partners to creating online promotions that deliver real-world results. .
  • 8. Restaurant Sector Growth Restaurant industry sales are expected to reach a record $604 billion and post positive growth in 2011 after a three-year period of negative real sales growth, according to the National Restaurant Association 2011 Restaurant Industry Forecast. Sales are projected to advance 3.6 percent over 2010 sales, which equals 1.1 percent in real (inflation-adjusted) terms. Sales at the nation's 960,000 restaurants represent 4 percent of the U.S. gross domestic product, and restaurant employees comprise nearly 10 percent of the U.S. workforce. Restaurants are the nation's second-largest private sector employer with 12.8 million employees. The industry's total economic impact exceeds $1.7 trillion, as every dollar spent in restaurants generates $2.05 spent in the overall economy. .
  • 9. Restaurant Industry Forecast The 2011 Restaurant Industry Forecast includes economic, workforce, consumer and menu trends, as well as information for restaurant operators to overcome the current economic challenges and position themselves for future growth.
  • 10. Top 10 Expenditures for Black Households 1. Housing 100.2 2. Food 53.8 3. Automotive 28.7 4. Retail 22.0 5. Health Care 17.9 6. Insurance 16.6 7. Telephone Services 14.0 8. Contributions 11.4 9. Furnishing and Equipment 10.7 10. Personal Care 6.3
  • 11. Food Industry Sector Ecosystem The food supply chain is a complex space. With thousands of players, from the family farm to the road-side sandwich shop, collaboration is the key in making it all work together. We will research the various food supply chains and look at how food traceability supports food safety, track and trace, branding, and supply chain efficiency.
  • 12. Pricing on Supply & Demand Global supply chains, allow us to have an abundant sources of food, but not without cost. Variable supply due to bad weather, spoilage in transit, waste, and disease can plague the industry. Most consumers are unaware of these issues and look forward to that nice nutritious fork of food, brought to us by a complex chain from growers to chefs, all experimenting with their growing methods and recipes.
  • 13. Restaurant Tech According the research by the National Restaurant Association Social media savvy consumers (frequent users of at least one social media tool, including Facebook, Twitter, mobile phone applications such as Foursquare or Urban Spoon, or online review sites such as Yelp) are more active in the restaurant community and dine out more frequently than the general public. More than eight out of 10 restaurant operators say social media will become a more important marketing tool in the future. More than half also say they are likely to incorporate Facebook, online review sites, Twitter and blogs into their marketing mix in the next two years.
  • 14. Socially Responsible Restaurant Practices With the fast growing numbers of people across the planet who are concerned with their environmental impact, an unprecedented amount of restaurants are attempting to become more environmentally responsible. These restaurants are increasingly requesting a diverse line of credible green products from their distributors. The sense of transparency and credibility of environmental claims that manufacturers are making are in high demand. A Restaurant SubstainabilityConsultant assist restaurant owners or managers on running the business more sustainable and profitable manner. They incorporate green sustainable practices in the restaurant operations and develop customized best practices policies suited to the restaurants needs. Sustainability consultants have an important and socially responsible role to promote sustainable practices in businesses and show them that they can considerably improve their bottom line with energy efficiency and resource conservation.
  • 15. How New Restaurants Create Jobs Business District Survey A New Business is Established Create jobs directly in Local businesses the business supply services Other companies are attracted to the area Workers spend their income in the local More jobs are indirectly area; taxes revenues created increase The success of the business attracts other businesses to the area, Activity increasing profitability Taxs spent on and revenue for re- improving infrasture, investment image and services Money lost through leakage
  • 16. B.I.G. Restaurant Development Projects Business District Development-Evaluating Retail Opportunities Restaurant Demand Retail Supply (Square Feet) Based (Square Feet) Based on Trade Area on Trade Area Demographics Inventory Other Demand Considerations Other Supply Considerations Survey and Focus Retail Mix Analysis Group Research Conclusions: Retail Expansion Trade Area and Recruitment Competitiveness of Demographic and Opportunities Existing Food Providers Lifestyle Analysis in the Trade Area Analysis of non-local Competitiveness of Market Segments (tourist, Existing Locations workers, second Outside of the Trade Area homeowners, etc. Consumer Behavior and Trend is Store Category Source:
  • 17. How the AMBCC Promotes Member Business BrandMeAMBCC Social media savvy consumers (frequent users of at It’s all about reach- Influence individuals who are least one social media tool, including Facebook, actively searching for news and information about local area businesses, community organizations, and Twitter, mobile phone applications such as resources. Foursquare or Urban Spoon, or online review sites such as Yelp) are more active in the restaurant community and dine out more frequently than the general public. More than eight out of 10 restaurant operators say social media will become a more important marketing tool in the future. More than half also say they are likely to incorporate Facebook, online review sites, Twitter and blogs into their marketing mix in the next two years. Source: National Restaurant Association
  • 19. Promotional Campaign: Taste of Soul Tour The AMBCC is committed to ensuring our member businesses gain significant market share through the launch of various promotional campaigns. We leverage multiple channels to reach a range of targeted audiences. Our goal is to ensure our members not only find more customers, but find the right ones “Taste of Soul Tour" is a statewide campaign designed to spur support for participating member restaurants. Campaign Cycles: Feb.-Mar / June-July / Sept-Oct/
  • 20. AMBCC ROAFSP Key Stakeholders (Advisory Board) The focus of this unit is to recognize the nature and scope of the AMBCC’s diverse range of stakeholders (of which members are part) and their relative importance to the Restaurant marketing process and the brand strategy Owners & Food Service of the organization. Professionals
  • 22. Atlanta Metropolitan Black Chamber of Commerce Restaurant Owners and Food Service Professionals eat@ambcc.org Visit us on Facebook