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From: Stäbler and Fischer (2020)
When Does Corporate Social
Irresponsibility Become News?
Evidence from More than 1,000 Brand Transgressions Across Five Countries
1
From: Stäbler and Fischer (2020)
Nature of Brand Transgressions Studied
This study focuses on corporate social irresponsible (CSI) issues
Environmental issues Governance issuesSocial issues
Violation and endangerment of
environmental surroundings
• Violation and endangerment
of nature
• Violation and endangerment
of animals / wildlife
Violation of compliance with human
rights and conditions of employment
• Violations of employee relations
with respect to discrimination,
wages, diversity standards, local
working conditions, foreign labor
issues
• Human rights violations
Management misconduct relating to
corporate governance or social norms
and societal rules
• Transparency violations
• Consumer fraud with regard to sales
practices and pricing policies
• Corruption (e.g., bribery, money
laundering, tax disputes, breach of
trust)
Example: BP deep water
horizon crisis in 2010
Example: Price fixing scandal
of Apple in 2012
Example: Child labor issues at
Asos factories in Turkey 2016
From: Stäbler and Fischer (2020)
J.P. Morgan accused of fraud
Media coverage: 20%*
Goldman Sachs accused of fraud
Media coverage: 90%*
*Note: Reporting media outlets out of 10 leading outlets in the U.S.
Impact on brand strength Impact on brand strength
76
78
80
82
84
86
-9 -6 -3 0 3 6
BrandIndex[-100,100]
Weeks before and after crisis event
91
93
95
97
99
101
-9 -6 -3 0 3 6
BrandIndex[-100,100]
Weeks before and after crisis event
-14
-16
-18
-20
-22
-24
1
-1
-3
-5
-7
-9
Two banks are accused of
the same wrongdoing but
media coverage differs:
Why?
2
Higher media coverage of a brand transgression causes
more damage to the brand
From: Stäbler and Fischer (2020)
What determines what
becomes brand
transgression news
and why it matters?
Media coverage drives
the stock market
reaction to the news
3
News selection variables
determine when an event of
corporate social irresponsibility
(CSI) becomes news
From: Stäbler and Fischer (2020)
Effects of key news selection factors
- On average, 1 out of 5 outlets cover a CSI
event, but only 1 out of 10 cover the story
when the involved brand is an advertising
partner.
- 39% more media cover stories on salient
and strong brands.
- 80% more media report the event if a foreign
brand is involved in a domestic CSI event.
- Left oriented media outlets are more likely
to report on a CSI event than right
oriented media outlets.
Stock market reactions
- The stock market only reacts to the event
if 4 or more U.S. media outlets report on it.
- The average financial loss in the U.S.
stock market amounts to US$ 321 million.
Key insights from analyzing 1,053 CSI events
From: Stäbler and Fischer (2020)
Selected news selection variable Likelihood of reporting CSI event Financial impact of news variables
Base scenario: 17.3%
– 321 million $
Threshold of 4 media reporting
(deviations from base case in parentheses).
Brand salience ∆ 6.7%
Brand strength ∆ 3.5%
Domestic CSI event ∆ 7.7%
Domestic CSI event  Foreign brand ∆13.9%
Evidence-based CSI event ∆ 2.6%
Other brand news ∆-2.6%
Political orientation ∆-0.7%
Advertising relationship ∆-0.9%
Selective advertising partnership ∆-7.8%
Notes: Increase in news selection variable by 2 standard deviations or set to 1 for respective category.
-537m $ (-∆216m $)
-435m $ (-∆114m $)
-567m $ (-∆246m $)
-747m$ (-∆426m $)
-233m $ (+∆88m $)
)
-297m $ (+∆24m $)
-290m $ (+∆31m $)
-407m $ (-∆86m $)
not meaningful
Data from analyzing 1,053 CSI events

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When Does Corporate Social Irresponsibility Become News? Evidence from More Than 1,000 Brand Transgressions Across Five Countries

  • 1. From: Stäbler and Fischer (2020) When Does Corporate Social Irresponsibility Become News? Evidence from More than 1,000 Brand Transgressions Across Five Countries 1
  • 2. From: Stäbler and Fischer (2020) Nature of Brand Transgressions Studied This study focuses on corporate social irresponsible (CSI) issues Environmental issues Governance issuesSocial issues Violation and endangerment of environmental surroundings • Violation and endangerment of nature • Violation and endangerment of animals / wildlife Violation of compliance with human rights and conditions of employment • Violations of employee relations with respect to discrimination, wages, diversity standards, local working conditions, foreign labor issues • Human rights violations Management misconduct relating to corporate governance or social norms and societal rules • Transparency violations • Consumer fraud with regard to sales practices and pricing policies • Corruption (e.g., bribery, money laundering, tax disputes, breach of trust) Example: BP deep water horizon crisis in 2010 Example: Price fixing scandal of Apple in 2012 Example: Child labor issues at Asos factories in Turkey 2016
  • 3. From: Stäbler and Fischer (2020) J.P. Morgan accused of fraud Media coverage: 20%* Goldman Sachs accused of fraud Media coverage: 90%* *Note: Reporting media outlets out of 10 leading outlets in the U.S. Impact on brand strength Impact on brand strength 76 78 80 82 84 86 -9 -6 -3 0 3 6 BrandIndex[-100,100] Weeks before and after crisis event 91 93 95 97 99 101 -9 -6 -3 0 3 6 BrandIndex[-100,100] Weeks before and after crisis event -14 -16 -18 -20 -22 -24 1 -1 -3 -5 -7 -9 Two banks are accused of the same wrongdoing but media coverage differs: Why? 2 Higher media coverage of a brand transgression causes more damage to the brand
  • 4. From: Stäbler and Fischer (2020) What determines what becomes brand transgression news and why it matters? Media coverage drives the stock market reaction to the news 3 News selection variables determine when an event of corporate social irresponsibility (CSI) becomes news
  • 5. From: Stäbler and Fischer (2020) Effects of key news selection factors - On average, 1 out of 5 outlets cover a CSI event, but only 1 out of 10 cover the story when the involved brand is an advertising partner. - 39% more media cover stories on salient and strong brands. - 80% more media report the event if a foreign brand is involved in a domestic CSI event. - Left oriented media outlets are more likely to report on a CSI event than right oriented media outlets. Stock market reactions - The stock market only reacts to the event if 4 or more U.S. media outlets report on it. - The average financial loss in the U.S. stock market amounts to US$ 321 million. Key insights from analyzing 1,053 CSI events
  • 6. From: Stäbler and Fischer (2020) Selected news selection variable Likelihood of reporting CSI event Financial impact of news variables Base scenario: 17.3% – 321 million $ Threshold of 4 media reporting (deviations from base case in parentheses). Brand salience ∆ 6.7% Brand strength ∆ 3.5% Domestic CSI event ∆ 7.7% Domestic CSI event  Foreign brand ∆13.9% Evidence-based CSI event ∆ 2.6% Other brand news ∆-2.6% Political orientation ∆-0.7% Advertising relationship ∆-0.9% Selective advertising partnership ∆-7.8% Notes: Increase in news selection variable by 2 standard deviations or set to 1 for respective category. -537m $ (-∆216m $) -435m $ (-∆114m $) -567m $ (-∆246m $) -747m$ (-∆426m $) -233m $ (+∆88m $) ) -297m $ (+∆24m $) -290m $ (+∆31m $) -407m $ (-∆86m $) not meaningful Data from analyzing 1,053 CSI events