1. Association Sales Professional 101
First Section:
History, Structure and Organization of Associations
History of Associations in a Nutshell _______________________________________
______________________________________________________________________
Impact of Associations in our Daily Lives __________________________________
What are the Differences between an Association and a for-profit Business?
______________________________________________________________________
______________________________________________________________________
The Association Advantage over a traditional business?______________________
______________________________________________________________________
What are the differences in Trade, Professional and SMRF organizations?
Trade____________________Professional__________________SMRF_____________
_______________________________________________________________________
Organizational Structure – Inverted Pyramid
Responsibilities in a board driven or staff driven organization.
Board responsibilities______________________________________________________
Exec Director____________________________________________________________
Staff____________________________________________________________________
Member_________________________________________________________________
Inverted Pyramid – How the numbers help dictate the power. Where the buck stops!
________________________________________________________________________
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2. Decision Process – Food chain and time needed to close
________________________________________________________________________
________________________________________________________________________
Opportunities & Threats – Environmental Scan
Economy, Technology, Competition, etc.
________________________________________________________________________
________________________________________________________________________
Second Section:
Meetings with Successful Outcomes – A Sales Perspective
How Adults Learn, Meeting Trends, Technology
Personal Learning Styles____________________________________________________
Generational & Gender issues _______________________________________________
________________________________________________________________________
Diet & Nutrition – Carbs out & protein in ______________________________________
Physical versus Virtual Meetings – The 6 functions of a meeting.
________________________________ ___________________________________
________________________________ ___________________________________
________________________________ ___________________________________
The Future of Meetings
_______________________________________________________________________
_______________________________________________________________________
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3. Becoming the Preferred Provider – 7 Steps to Sustainability with a client
________________________________ ___________________________________
________________________________ ___________________________________
________________________________ ___________________________________
________________________________
Tips for becoming a business Marketing Expert in your job
________________________________ ___________________________________
________________________________ ___________________________________
Third Section:
Relationship Selling
Transactional vs Consultative – A move to Partnering
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Unlocking the Key to all Professional Relationships
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
The Value Proposition
Value Proposition & the 7 critical questions
Member-Centric versus Organization-Centric
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4. The Evolution of the Industry – What will determine success?
________________ _________________ _________________
________________ _________________ _________________
________________ _________________ _________________
________________ _________________ _________________
________________ _________________ _________________
Reading Materials to Consider
Principles of Association Management, Fourth Edition, Henry Ernstthal & Bob
Jones, American Society of Association Executives
Professional Meeting Management, Fifth Edition, Professional Convention
Management Association, Kendall/Hunt Publishing
Operating Ratio Report, 13th Edition, American Society of Association Executives
Buz Buzogany, CAE, CASE
Buzogany Associates
828-652-7259 Direct
buz@buzoganyassociates.com
www.buzoganyassociates.com
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