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WELCOME!
WHAT IS 8 SECONDS? 
8 Seconds is a business consultancy with two primary focuses. 
The first is sales and marketing guidance and assistance. 
The second is introducing the benefits of the digital age where suitable and wanted.
MARKETING MYTHS 
1.All marketing is expensive. 
2.Marketing is just a good logo and some advertising. 
3.You needs loads of time to do it well. 
4.My business doesn’t need marketing.
MARKETING MYTHS 
BUSTED! 
Marketing is… 
Exciting 
Changing 
Dynamic 
Emotional 
Consistent 
Strategic
SO… WHAT THE? HOW THE? 
By Identifying: 
Your brand VOICE 
Your target MARKET/S 
Creating a Marketing Strategy & action plan.
YOUR BRAND VOICE 
QUESTION: 
If your business was a person, who would they be?
YOUR BRAND VOICE 
Your brand voice is 
EVERYWHERE! 
Every touch point for your business is an experience a client can have…
YOUR BRAND VOICE 
Touch points include: 
Phone calls 
Service at the counter 
Social media 
Business cards 
Brochures 
Storefront 
Emails 
Website 
Email newsletters 
The copy for brochures & website 
PLUS PLUS PLUS –GOES ON!
YOUR BRAND VOICE 
Your brand voice should 
dictate your actions and words. 
How you conduct your business. 
How you want to be perceived. 
Where you advertise. 
It should shape your client experience at every opportunity & touch point.
YOUR TARGET MARKET 
Think about: 
Who are they? 
Where are they? 
Characteristics 
Demographics 
Age group 
Marital status 
Lifestyle
YOUR TARGET MARKET 
We look from the inside out 
to better understand our market. 
By doing this, we understand them, and can identify the problem they have when they come to us (WHY) and provide solutions in a manner which appeals to them.
YOUR TARGET MARKET 
So again, 
Speak in a way that shows you understand them, their problems and that you have their solution.
YOUR MEDIA 
Are all your marketing 
efforts working in harmony? 
Brochures? 
Website? 
Business cards?
YOUR WEBSITE 
What about your website? 
Does this reflect your business? 
Can you be found online? 
According to marketing expert Tim Reid, you are who Google says you are in this day & age!
WEBSITE 
1.Can you log into the back end of your site? 
2.Is your site responsive? 
3.Do you have Google Analytics set up? 
4.Webmaster tools? 
5.Do you have video content on there? 
6.Do you have testimonials? 
7.Have you got this hooked up to social media? 
8.Do you have an opt-in page for people to sign up to your updates? (That is your GOLD)
WEBSITE 
What Google can do for YOU. 
Tell you where people are coming from. 
Tell you how long they are staying for. 
Tell you how they are looking at your site. (Mobile, tablet) 
Tell you what kind of browser they are using. 
Tell you what they are looking at. 
Tell you their age range, and interest information. 
Give you a report if your website crashed (Webmaster tools) –data! 
FREE.
WEBSITE 
Tricks of the trade! 
YOAST 
Keyword, SEO Plugin for Wordpress sites 
SUMOME 
Opt-in to your database pop-up, not an annoying or offensive one! 
MAILCHIMP 
E-newsletter, Email campaign software
OTHER OPPORTUNITIES 
Be DISRUPTIVE. 
Think about what you do now, and what you could do to re- ignite interest of your clients, and spark an interest from new ones. 
Specialist talks? 
Regular E-Newsletter updates? 
Record a video with helpful tips?
SOCIAL MEDIA 
Can be such a dirty word! 
What to post? 
30% your product 
30% endorsements 
30% useful info 
10% fluff!
SOCIAL MEDIA 
Not sure where your 
audience are? 
ASK THEM. 
No content? Are you sure?
SOCIAL MEDIA 
What are the 5 questions you get asked the most in your business every week? 
Do you often have specials? 
Do you work with other companies in town? 
Do you sponsor local community events? 
Do you find cat & dog videos funny?!
WAIT? WHAT’S THAT? 
BACK TO THOSE 
5 most asked questions… 
Why not repurpose this content? 
Make into an e-book or flyer which people can receive in exchange for providing their email address = 
GROWING YOUR DATABASE AND LEAD NETWORK! HURRAH!
BACK TO SOCIAL MEDIA 
Tricks of the trade! 
Hootsuite 
Feedly 
Swayy 
Scoop.it 
Facebook pages 
Google + / Places 
Pinterest 
Mention
NEED TO CREATE AN AD? 
Cheat sheet! 
Take these factors into consideration every time… 
1.Ensure it is benefit driven and that is clear 
2.Be crystal clear as to who you are speaking too 
3.People are busy –KEEP IT BREIF! Delete all unnecessary words. 
4.Do something different… 
5.Have a clear call to action 
6.Have a clear goal so you can measure success 
7.Select your medium wisely
THE HOLY GRAIL 
Let’s get a 
plan man.
MARKETING STRATEGY 
Consider this when 
considering your marketing strategy: 
What has worked in the past year? 
What hasn’t? 
How much money have you spent? 
What was the cost per sale? 
What was the cost to acquire a new client vskeeping an existing one? 
What is your strategy in each medium? 
BE CLEAR ABOUT YOUR GOALS.
O AND ONE LAST THING 
MARKETING 
Is supposed to be exciting. 
It is about trying new things, and adapting in different situations. 
And guess what we have a challenge! 
Are you ready to kick up your heels?
THANK YOU! 
TOLITA DUKES 
www.8seconds.com.au 
tolita@8seconds.com.au 
Stay in touch!

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Online Marketing For Small Business

  • 2. WHAT IS 8 SECONDS? 8 Seconds is a business consultancy with two primary focuses. The first is sales and marketing guidance and assistance. The second is introducing the benefits of the digital age where suitable and wanted.
  • 3. MARKETING MYTHS 1.All marketing is expensive. 2.Marketing is just a good logo and some advertising. 3.You needs loads of time to do it well. 4.My business doesn’t need marketing.
  • 4. MARKETING MYTHS BUSTED! Marketing is… Exciting Changing Dynamic Emotional Consistent Strategic
  • 5. SO… WHAT THE? HOW THE? By Identifying: Your brand VOICE Your target MARKET/S Creating a Marketing Strategy & action plan.
  • 6. YOUR BRAND VOICE QUESTION: If your business was a person, who would they be?
  • 7. YOUR BRAND VOICE Your brand voice is EVERYWHERE! Every touch point for your business is an experience a client can have…
  • 8. YOUR BRAND VOICE Touch points include: Phone calls Service at the counter Social media Business cards Brochures Storefront Emails Website Email newsletters The copy for brochures & website PLUS PLUS PLUS –GOES ON!
  • 9. YOUR BRAND VOICE Your brand voice should dictate your actions and words. How you conduct your business. How you want to be perceived. Where you advertise. It should shape your client experience at every opportunity & touch point.
  • 10. YOUR TARGET MARKET Think about: Who are they? Where are they? Characteristics Demographics Age group Marital status Lifestyle
  • 11. YOUR TARGET MARKET We look from the inside out to better understand our market. By doing this, we understand them, and can identify the problem they have when they come to us (WHY) and provide solutions in a manner which appeals to them.
  • 12. YOUR TARGET MARKET So again, Speak in a way that shows you understand them, their problems and that you have their solution.
  • 13. YOUR MEDIA Are all your marketing efforts working in harmony? Brochures? Website? Business cards?
  • 14. YOUR WEBSITE What about your website? Does this reflect your business? Can you be found online? According to marketing expert Tim Reid, you are who Google says you are in this day & age!
  • 15. WEBSITE 1.Can you log into the back end of your site? 2.Is your site responsive? 3.Do you have Google Analytics set up? 4.Webmaster tools? 5.Do you have video content on there? 6.Do you have testimonials? 7.Have you got this hooked up to social media? 8.Do you have an opt-in page for people to sign up to your updates? (That is your GOLD)
  • 16. WEBSITE What Google can do for YOU. Tell you where people are coming from. Tell you how long they are staying for. Tell you how they are looking at your site. (Mobile, tablet) Tell you what kind of browser they are using. Tell you what they are looking at. Tell you their age range, and interest information. Give you a report if your website crashed (Webmaster tools) –data! FREE.
  • 17. WEBSITE Tricks of the trade! YOAST Keyword, SEO Plugin for Wordpress sites SUMOME Opt-in to your database pop-up, not an annoying or offensive one! MAILCHIMP E-newsletter, Email campaign software
  • 18. OTHER OPPORTUNITIES Be DISRUPTIVE. Think about what you do now, and what you could do to re- ignite interest of your clients, and spark an interest from new ones. Specialist talks? Regular E-Newsletter updates? Record a video with helpful tips?
  • 19. SOCIAL MEDIA Can be such a dirty word! What to post? 30% your product 30% endorsements 30% useful info 10% fluff!
  • 20. SOCIAL MEDIA Not sure where your audience are? ASK THEM. No content? Are you sure?
  • 21. SOCIAL MEDIA What are the 5 questions you get asked the most in your business every week? Do you often have specials? Do you work with other companies in town? Do you sponsor local community events? Do you find cat & dog videos funny?!
  • 22. WAIT? WHAT’S THAT? BACK TO THOSE 5 most asked questions… Why not repurpose this content? Make into an e-book or flyer which people can receive in exchange for providing their email address = GROWING YOUR DATABASE AND LEAD NETWORK! HURRAH!
  • 23. BACK TO SOCIAL MEDIA Tricks of the trade! Hootsuite Feedly Swayy Scoop.it Facebook pages Google + / Places Pinterest Mention
  • 24. NEED TO CREATE AN AD? Cheat sheet! Take these factors into consideration every time… 1.Ensure it is benefit driven and that is clear 2.Be crystal clear as to who you are speaking too 3.People are busy –KEEP IT BREIF! Delete all unnecessary words. 4.Do something different… 5.Have a clear call to action 6.Have a clear goal so you can measure success 7.Select your medium wisely
  • 25. THE HOLY GRAIL Let’s get a plan man.
  • 26. MARKETING STRATEGY Consider this when considering your marketing strategy: What has worked in the past year? What hasn’t? How much money have you spent? What was the cost per sale? What was the cost to acquire a new client vskeeping an existing one? What is your strategy in each medium? BE CLEAR ABOUT YOUR GOALS.
  • 27. O AND ONE LAST THING MARKETING Is supposed to be exciting. It is about trying new things, and adapting in different situations. And guess what we have a challenge! Are you ready to kick up your heels?
  • 28. THANK YOU! TOLITA DUKES www.8seconds.com.au tolita@8seconds.com.au Stay in touch!