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Marketing Beyond the Like
Amy Bryant

Kaiya Waddell

Managing Editor, Planned Parenthood Online

Client Partner, Nonprofits & Advocacy
The Internet is shifting to mobile
2,000

Worldwide smart connected device shipments (M)*

1,800

Smartphones

PCs

45%	
  

of the world
population will have
a smartphone in
2016**

Tablets

1,600
1,400
1,200
1,000
800
600
400
200
2010

2011

2012

Source: *IDC, **IC4D 2012 Maximizing Mobile, World Bank, July 2012

2013

2014

2015

2016
Facebook is at the center
of the shift to mobile

78%	
  
of US smartphone
users are using Facebook
on their smartphones

Source: comScore Media Metrix, April 2013
Lets dig in: CONTENT
1

Succinct Content

2

Photos & Videos

Page Posting Tips
3

Be Timely

Page Posting Tips
4

Text Heavy

Things to Avoid
Instagram
Best of Instagram

The White House
GoPro

Starbucks
Challenge users to engage
GE Instagram photo contest
•  Created GE contest
hashtag
•  Instagram aggregated
submissions under hashtag
•  Collect authentic stories
with great visuals
Great Instagram Content
Creating Good Content
Promoting the brand, educating,
and entertaining.
The nitty gritty: TOOLS
Social is not an objective.

Determine your marketing goal and then build your Facebook
strategy
News feed is where people stay connected; place your
organization at the center of the Facebook experience

8x	
  

engagement for page
post in news feed vs.
right-hand side
NEW: Page post link ad optimized to drive online
conversions with larger, clickable image

3.5x

Old Page post link ad
New Page post link ad

larger image
than existing
Page post
link

Page post photo ad w/ URL

Clicks offsite
Overview of our audience targeting capabilities

Built-in
Audiences

Custom
Audiences

Lookalike
Audiences
Built-in Audiences
Data source

Data type

Intent/interest
Profile info
& Likes

Geographic
Lifestyle/life-stage

Partner
Categories

Psychographic
Demographic
Purchase based

Targeting Examples

Phoenix, AZ
Women 25-44
Interested in #Gun Control
U.S. Politics
Homeowner
Donated to Charitable Cause
Custom Audiences

Reach your specific customers or prospects at scale
Your
CRM
database

Facebook

Matched targets
Lookalike Audiences

Find more people who look like your best supporters

People who have donated
within the last two months

People who have volunteered
in the past six months

People who have signed a
petition in the last month

and people who look like them
Let the system do its thing

Auto-optimize for actions like donations or email sign-ups
Conversion pixel tracking
Tags placed on conversion pages
track ROI

61%
2x

Conversion Optimization
Efficiently deliver ads to users most
likely to convert

lower cost per signup on average in A/B tests vs. bidded CPC ads
immediate return on ad spend
Need help? www.facebook.com/help.
Trust me, it’s awesome.
Facebook for Nonprofits: Marketing Beyond the Like

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Facebook for Nonprofits: Marketing Beyond the Like

  • 2. Amy Bryant Kaiya Waddell Managing Editor, Planned Parenthood Online Client Partner, Nonprofits & Advocacy
  • 3. The Internet is shifting to mobile 2,000 Worldwide smart connected device shipments (M)* 1,800 Smartphones PCs 45%   of the world population will have a smartphone in 2016** Tablets 1,600 1,400 1,200 1,000 800 600 400 200 2010 2011 2012 Source: *IDC, **IC4D 2012 Maximizing Mobile, World Bank, July 2012 2013 2014 2015 2016
  • 4. Facebook is at the center of the shift to mobile 78%   of US smartphone users are using Facebook on their smartphones Source: comScore Media Metrix, April 2013
  • 5. Lets dig in: CONTENT
  • 6. 1 Succinct Content 2 Photos & Videos Page Posting Tips
  • 10. Best of Instagram The White House GoPro Starbucks
  • 11. Challenge users to engage GE Instagram photo contest •  Created GE contest hashtag •  Instagram aggregated submissions under hashtag •  Collect authentic stories with great visuals
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Creating Good Content Promoting the brand, educating, and entertaining.
  • 21. Social is not an objective. Determine your marketing goal and then build your Facebook strategy
  • 22. News feed is where people stay connected; place your organization at the center of the Facebook experience 8x   engagement for page post in news feed vs. right-hand side
  • 23. NEW: Page post link ad optimized to drive online conversions with larger, clickable image 3.5x Old Page post link ad New Page post link ad larger image than existing Page post link Page post photo ad w/ URL Clicks offsite
  • 24. Overview of our audience targeting capabilities Built-in Audiences Custom Audiences Lookalike Audiences
  • 25. Built-in Audiences Data source Data type Intent/interest Profile info & Likes Geographic Lifestyle/life-stage Partner Categories Psychographic Demographic Purchase based Targeting Examples Phoenix, AZ Women 25-44 Interested in #Gun Control U.S. Politics Homeowner Donated to Charitable Cause
  • 26. Custom Audiences Reach your specific customers or prospects at scale Your CRM database Facebook Matched targets
  • 27. Lookalike Audiences Find more people who look like your best supporters People who have donated within the last two months People who have volunteered in the past six months People who have signed a petition in the last month and people who look like them
  • 28. Let the system do its thing Auto-optimize for actions like donations or email sign-ups Conversion pixel tracking Tags placed on conversion pages track ROI 61% 2x Conversion Optimization Efficiently deliver ads to users most likely to convert lower cost per signup on average in A/B tests vs. bidded CPC ads immediate return on ad spend