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JOHN HAYES, CHIEF MARKETING OFFICER
IGNITING GROWTH
GOWI
GET ON WITH IT
4
THE CREATION OF
DEMAND AND DESIRE
TO IGNITE GROWTH
THE SHARING ECONOMY
MILLENNIALS EMBRACE SHARING ECONOMY
SOURCE: “MILLENNIALS AND DRIVING,” A SURVEY COMMISSIONED BY ZIPCAR, 2011.
How likely are you to participate in each of the following sharing programs?
(Licensed drivers only)
% Likely67%
Media sharing
programs
57%
32%
18%
Car sharing
programs
Home or vacation
sharing programs
53%
45%
22%
10%
49%
43%
27%
11%
18-34 years 35-44 years 45-54 years 55 years or more
THE CHANGING AMERICAN FAMILY
EVOLVING MARRIAGE AND DIVORCE PATTERNS
SOURCE: NYTIMES.COM ©2013 NEW YORK TIMES GRAPHICS. SOURCE: NATIONAL BUREAU OF ECONOMIC RESEARCH; CENTERS FOR DISEASE CONTROL AND PREVE
1880 200019801960194019201900 ’10
15…
10…
5…
World
War I
World
War II
Great
Depression
Vietnam
WarBaby
Boom
NEW
MARRIAGES
NEW
DIVORCES
1880 200019801960194019201900 ’10
20…
15…
10…
5…
World
War I
World
War II
Great
Depression
Vietnam
War
Baby
Boom
Marriage rates have
been falling for
several decades and
are now at historic
lows.
Divorce rates have
also fallen, but
remain relatively high
after a sharp increase
in the 1960s and
’70s.
Divorce rate
Per 1,000
married couples
Marriage and
divorce rates
Per 1,000 people
SOURCE: LIFE TWIST STUDY, AMERICAN EXPRESS/THE FUTURES COMPANY
1) 85% GOOD HEALTH
2) 83% FINDING TIME FOR THE IMPORTANT THINGS IN LIFE
3) 81% HAVING A GOOD MARRIAGE/RELATIONSHIP
4) 81% KNOWING HOW TO SPEND MONEY WELL
5) 79% HAVING A GOOD WORK/PERSONAL LIFE BALANCE
6) 75% HAVING A JOB I LOVE
7) 69% MAKING THE TIME TO PURSUE YOUR PASSIONS AND INTERESTS
8) 66% BEING PHYSICALLY FIT
9) 65% EMBRACING NEW EXPERIENCES/CHANGES
10) 65% ALWAYS TRYING TO LEARN AND DO NEW THINGS
20) 33% HAVING A LOT OF MONEY
TOP TEN CONTRIBUTORS TO SUCCESS
9
*Average Market Cap in 1995
1995
AXP MARKET CAP $18.1B* $99.2B
TODAY
AXP: 1995 VS TODAY
11

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4A's Transformation 2014 - March 17 - John Hayes - American Express

  • 1. JOHN HAYES, CHIEF MARKETING OFFICER IGNITING GROWTH
  • 2.
  • 4. 4
  • 5. THE CREATION OF DEMAND AND DESIRE TO IGNITE GROWTH
  • 6. THE SHARING ECONOMY MILLENNIALS EMBRACE SHARING ECONOMY SOURCE: “MILLENNIALS AND DRIVING,” A SURVEY COMMISSIONED BY ZIPCAR, 2011. How likely are you to participate in each of the following sharing programs? (Licensed drivers only) % Likely67% Media sharing programs 57% 32% 18% Car sharing programs Home or vacation sharing programs 53% 45% 22% 10% 49% 43% 27% 11% 18-34 years 35-44 years 45-54 years 55 years or more
  • 7. THE CHANGING AMERICAN FAMILY EVOLVING MARRIAGE AND DIVORCE PATTERNS SOURCE: NYTIMES.COM ©2013 NEW YORK TIMES GRAPHICS. SOURCE: NATIONAL BUREAU OF ECONOMIC RESEARCH; CENTERS FOR DISEASE CONTROL AND PREVE 1880 200019801960194019201900 ’10 15… 10… 5… World War I World War II Great Depression Vietnam WarBaby Boom NEW MARRIAGES NEW DIVORCES 1880 200019801960194019201900 ’10 20… 15… 10… 5… World War I World War II Great Depression Vietnam War Baby Boom Marriage rates have been falling for several decades and are now at historic lows. Divorce rates have also fallen, but remain relatively high after a sharp increase in the 1960s and ’70s. Divorce rate Per 1,000 married couples Marriage and divorce rates Per 1,000 people
  • 8. SOURCE: LIFE TWIST STUDY, AMERICAN EXPRESS/THE FUTURES COMPANY 1) 85% GOOD HEALTH 2) 83% FINDING TIME FOR THE IMPORTANT THINGS IN LIFE 3) 81% HAVING A GOOD MARRIAGE/RELATIONSHIP 4) 81% KNOWING HOW TO SPEND MONEY WELL 5) 79% HAVING A GOOD WORK/PERSONAL LIFE BALANCE 6) 75% HAVING A JOB I LOVE 7) 69% MAKING THE TIME TO PURSUE YOUR PASSIONS AND INTERESTS 8) 66% BEING PHYSICALLY FIT 9) 65% EMBRACING NEW EXPERIENCES/CHANGES 10) 65% ALWAYS TRYING TO LEARN AND DO NEW THINGS 20) 33% HAVING A LOT OF MONEY TOP TEN CONTRIBUTORS TO SUCCESS
  • 9. 9
  • 10. *Average Market Cap in 1995 1995 AXP MARKET CAP $18.1B* $99.2B TODAY AXP: 1995 VS TODAY
  • 11. 11

Notas do Editor

  1. http://www.netlingo.com/word/gowi.php
  2. http://www.slideshare.net/Zipcar_Inc/millennial-slide-share-final
  3. http://www.nytimes.com/2013/11/26/health/families.html?_r=0
  4. http://about.americanexpress.com/tc/lifetwiststudy.pdf
  5. http://www.wikinvest.com/stock/American_Express_Company_(AXP)/Data/Market_Capitalization