This webinar addresses questions about the University of Wisconsin – Madison ‘Media Transcription and Captioning Contract’ recently awarded to 3Play Media (how to use, billing options, support options, or features). The contract extends beyond University of Wisconsin-Madison, to UW System 2 and 4-year campuses, and Madison Area Technical College. The webinar covers the following topics: - The process & output of making a captioning or transcription request - Billing options - Support options - Unique features or benefits of using this service Note: This video is an excerpt from the webinar hosted by University of Wisconsin Extension Conference Centers called “Accessibility – Media Transcription and Captioning: The Wisconsin Idea Making a Difference in the Lives of Wisconsin Citizens” Presenters: Josh Miller | 3Play Media

1. 3Play Media
University of Wisconsin
January 12, 2011
Josh Miller
josh@3playmedia.com
Tel: (617) 764-5189 x102
www.3playmedia.com/wisconsin/
“Working with 3Play Media has been
an ease and a joy. As a person who
deals with technology, I do not look for
a perfect service or product because I
don't think such a thing exists. What's
important is the customer service you
get, and 3Play just plain rocks when it
comes to helping out. In terms of tech,
they are cutting edge and have a great
UI for editing captions on the fly.”
Josh Harder, University of Wisconsin

2. Agenda
Introduction
Why 3Play Media?
Quick Start
Questions
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189

3. Company Background
Introduction

Company Background

Overview of Services
Why 3Play Media?
Quick Start Guide
• Born at MIT
• Developed innovative process for
high quality transcription
• ~100 customers
• Concentration in education
Questions
Select Customers
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189

4. Overview of Services
Introduction

Company Background

Overview of Services
Why 3Play Media?
Quick Start Guide
Questions
• Transcription
• Closed captioning
• Transcript alignment
• Integrated workflows
• Interactive web tools
• Translation into foreign languages
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189

5. Accuracy & Quality
Multi-Step Human Review Process
Introduction
Why 3Play Media?

Accuracy & Quality

Real-Time Editing

Interactive Tools

Customer Support
Quick Start Guide
Questions
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http://www.3playmedia.com/wisconsin/
Why we use speech recognition
More efficient, cost-effective
>99% accuracy
Time-sync’d word-to-word
All work done in USA
Editors have discipline-specific
expertise
Tel: (617) 764-5189

6. Real-Time Editing
Introduction
Why 3Play Media?

Accuracy & Quality

Real-Time Editing

Interactive Tools

Customer Support
Quick Start Guide
Questions
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•
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Each word linked to video/audio
Edits instantly propagate to all output files
No reprocessing is necessary!
Find & replace
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189

7. Interactive Tools
Introduction
Why 3Play Media?

Accuracy & Quality

Real-Time Editing

Interactive Tools

Customer Support
Create clips simply by
highlighting the text
Search within
the transcript
Click any word to jump
to that point in the
video
Quick Start Guide
Questions
Words are
highlighted as they
are spoken
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•
•
•
http://www.3playmedia.com/wisconsin/
Embeddable on any website
Interactive transcript
Archive video search
Video clipping
Tel: (617) 764-5189

8. Customer Support
Introduction
Why 3Play Media?
“3Play Media was friendly, responsive, and helpful in
getting my files set up and answering questions. The
captions I received are error-free, impeccably timed, and
perfect for use in the classroom!”

Accuracy & Quality

Real-Time Editing

Interactive Tools
“Working with 3Play Media has been an ease and a joy.

Customer Support
As a person who deals with technology, I do not look for a
perfect service or product because I don't think such a
thing exists. What's important is the customer service you
get, and 3Play just plain rocks when it comes to helping
out. In terms of tech, they are cutting edge and have a
great UI for editing captions on the fly.”
Quick Start Guide
Questions
Liz Ellcessor, UW-Madison
Josh Harder, University of Wisconsin
“I rely heavily on 3Play Media for my transcription needs.
I have always been impressed with the quality of their
work and even more impressed with their customer
service, which is top notch. I highly recommend this
company.”
Cate Reavis, MIT
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189

9. Account Setup
Introduction
Why 3Play Media
Quick Start Guide

Account Setup

Uploading Files

Final Output
Questions
Contract in place
• Approved vendor
• Pre-negotiated pricing
Users and billing
• Can have multiple users per account
• Permission/access levels can also be set for
each user
• Flexible billing options include credit card
and invoicing
Security
• Secure web-based system (https)
• Users each have their own login credentials
• Unique API keys and FTP credentials
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189

10. Uploading Files
Introduction
Flexible upload options within the account
Why 3Play Media
Quick Start Guide

Account Setup

Uploading Files

Final Output
Questions
Current Video Platform Integrations
*Echo360 and Tegrity are in progress
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189

11. Final Output
Introduction
Why 3Play Media
Quick Start Guide

Account Setup

Uploading Files

Final Output
Questions
• Many formats to download
• Indefinite storage of transcript and
caption files
• Unlimited downloads
• Access to other account tools at all
times, including real-time edit
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189

12. Questions
Introduction
QUESTIONS?
Why 3Play Media
Quick Start Guide
Get started: http://www.3playmedia.com/get-started/
Questions
More information: http://www.3playmedia.com/wisconsin/
Josh Miller
josh@3playmedia.com
Ph: (617) 764-5189 x102
Tole Khesin
tole@3playmedia.com
Ph: (617) 764-5189 x103
http://www.3playmedia.com/wisconsin/
Tel: (617) 764-5189