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A New Way of
    Working to Support
    Better Patient
    Outcomes

    Sarah Sanders
    Head of Global mHealth Marketing
    Vodafone mHealth Solutions


1
Agenda


    • Industry Revolutions
    • Vodafone mHealth Approach
    • Remote Care Services Case Studies




2
The music industry revolution




3
Over 5 billion mobile phone connections worldwide
   Wireless Intelligence 2010




An iPhone has more processing power than the North
     American Air Defense Command did in 1965
Fredrick Knight, Over 3bn Connected & Counting 2011
The communications industry revolution
    Complexity / fragmentation




                                                                                     Video calling




                                                                         Email       Conferencing




                                                            Fax        SMS/MMS       Social media




                                 Morse code   Telephone   Voicemail   Mobile phone        IM

                                                          Time


5
SWITZERLAND
                                                Reimbursement limitations for orphan drugs
                                                Swiss Federal Court, 23 November 2010

    GERMANY ITALY
    20% of population > 65 today growing to
    30% by 2050
    CIA World Factbook 2010, WHO predictions
                                                                 UNITED KINGDOM
                                                                 NHS to make savings of 20% over the
                                                                 next four years
                                                                 The Telegraph, 23 June 2010




    EUROPE US
    10% of European GDP is spend on
                                                                TANZANIA
    healthcare in 2007 up from 7% in 2000. US
                                                                0.02 physicians per 1’000 people vs.5.8 in
    is already at 17%
    OECD and Eurostat                                           Monaco
                                                                Nationmaster.com 2011




6
The healthcare industry revolution?




7
Our mission




    “IMPROVE HEALTHCARE OUTCOMES AND QUALITY OF LIFE
    BY GIVING PATIENTS AND HEALTHCARE PROFESSIONALS
    INCREASED FLEXIBILITY AND FREEDOM”


8
Our Solution Areas


    NEW WAYS OF WORKING


    MHEALTH PROFESIONAL


    UNIFIED COMMUNICATIONS


    MHEALTH HOSPITAL TO HOME




9
Doctor to Specialist Telemedicine

     REMOTE CARE SERVICES GREECE
     • Pilot launch in 2006, live roll-out in 2008 in 17 remote municipalities
     • More efficient use of resources through remote diagnosis and treatment
       consultation between local doctors and centralised specialists
     • Expansion to 30 Greek municipalities in 2011
     • New pilot scheduled for Albania




       “The telemedicine program allows
       me to offer a much more effective
         treatment to my patients here in
                                 Aliveri “
              Nikos Dimitros, GP Aliveri Health Centre




10
Hospital to Home in Intravenous Immunoglobulin

     REMOTE CARE SERVICES UK
     • Commercial pilot during 2011 with Baxter Healthcare
     • Making care more accessible for patients, effective for
       providers, and affordable for payers
     • Deployment of Vodafone’s secure and reliable managed
       service capability




          HOSPITALS CAN FREE UP RESOURCES
         WHILST PATIENTS CAN INTEGRATE THE
         TREATMENT IN THEIR EVERYDAY LIFES

11
Condition Management for Oncology Patients

     REMOTE CARE SERVICES EGYPT
     • Commercial project starting in summer 2011
     • To improve diary compliance, speed up time to database lockdown, and reduce
       patient drop-out
     • Deployment of a secure and reliable managed service capability platform




     IMPROVING
     COMPLIANCE,
     RETENTION, AND
     QUALITY OF DATA

12
Thanks




13

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Sanders new way

  • 1. A New Way of Working to Support Better Patient Outcomes Sarah Sanders Head of Global mHealth Marketing Vodafone mHealth Solutions 1
  • 2. Agenda • Industry Revolutions • Vodafone mHealth Approach • Remote Care Services Case Studies 2
  • 3. The music industry revolution 3
  • 4. Over 5 billion mobile phone connections worldwide Wireless Intelligence 2010 An iPhone has more processing power than the North American Air Defense Command did in 1965 Fredrick Knight, Over 3bn Connected & Counting 2011
  • 5. The communications industry revolution Complexity / fragmentation Video calling Email Conferencing Fax SMS/MMS Social media Morse code Telephone Voicemail Mobile phone IM Time 5
  • 6. SWITZERLAND Reimbursement limitations for orphan drugs Swiss Federal Court, 23 November 2010 GERMANY ITALY 20% of population > 65 today growing to 30% by 2050 CIA World Factbook 2010, WHO predictions UNITED KINGDOM NHS to make savings of 20% over the next four years The Telegraph, 23 June 2010 EUROPE US 10% of European GDP is spend on TANZANIA healthcare in 2007 up from 7% in 2000. US 0.02 physicians per 1’000 people vs.5.8 in is already at 17% OECD and Eurostat Monaco Nationmaster.com 2011 6
  • 7. The healthcare industry revolution? 7
  • 8. Our mission “IMPROVE HEALTHCARE OUTCOMES AND QUALITY OF LIFE BY GIVING PATIENTS AND HEALTHCARE PROFESSIONALS INCREASED FLEXIBILITY AND FREEDOM” 8
  • 9. Our Solution Areas NEW WAYS OF WORKING MHEALTH PROFESIONAL UNIFIED COMMUNICATIONS MHEALTH HOSPITAL TO HOME 9
  • 10. Doctor to Specialist Telemedicine REMOTE CARE SERVICES GREECE • Pilot launch in 2006, live roll-out in 2008 in 17 remote municipalities • More efficient use of resources through remote diagnosis and treatment consultation between local doctors and centralised specialists • Expansion to 30 Greek municipalities in 2011 • New pilot scheduled for Albania “The telemedicine program allows me to offer a much more effective treatment to my patients here in Aliveri “ Nikos Dimitros, GP Aliveri Health Centre 10
  • 11. Hospital to Home in Intravenous Immunoglobulin REMOTE CARE SERVICES UK • Commercial pilot during 2011 with Baxter Healthcare • Making care more accessible for patients, effective for providers, and affordable for payers • Deployment of Vodafone’s secure and reliable managed service capability HOSPITALS CAN FREE UP RESOURCES WHILST PATIENTS CAN INTEGRATE THE TREATMENT IN THEIR EVERYDAY LIFES 11
  • 12. Condition Management for Oncology Patients REMOTE CARE SERVICES EGYPT • Commercial project starting in summer 2011 • To improve diary compliance, speed up time to database lockdown, and reduce patient drop-out • Deployment of a secure and reliable managed service capability platform IMPROVING COMPLIANCE, RETENTION, AND QUALITY OF DATA 12