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360

international

DOCUMENT &
DATA
MANAGEMENT
for Oil & Gas
and Petrochemicals

8 - 11 DECEMBER 2013
RADISSON BLU
DUBAI DEIRA CREEEK
UNITED ARAB EMIRATES

Apply best practices to develop
a robust Information
Management Framework

COURSE OVERVIEW
The importance of effective Oil & Gas Data Management is widely underestimated,
yet in many cases it can be the critical factor determining success or failure of a
company initiative. With increasing data growth and the resources to manage it
are not, this presents a considerable challenge for companies to develop good
data management to remain competitive in the marketplace.
This 4-day workshop has been designed to help oil company staff understand the
issues and challenges faced by data & document managers in this sector and
recognize the importance of information management. With time-proven
methodologies and techniques, the course facilitator, Paul Duller, will help the
delegates develop and implement key record management tools. Accuracy of data
is extremely vital too, and delegates will be introduced the use of data quality
control, quality assurance and audit rocedures. The course will also highlight the
different types of risks facing the oil and gas sector and provides guidance on
disaster recovery and business continuity planning. Last but not least, delegates
will be able to carry out a benefits analysis to quantify the cashable cost savings
associated with the implementation of a robust data management framework.
This workshop is highly practical and informative. It introduces a number of new
tools and techniques that could form the basis of the delegates’ own data and
document management strategy. It also provides case histories and access to the
experience of one of the leading experts in this field.

Document Management for Oil & Gas is designed to help you:
OVERSEE the issues & challenges faced by data managers in the petroleum
sector
RECOGNISE the key components of an excellent records management
programme
IMPLEMENT key record management tools to develop your corporate file plan
ENSURE the accuracy of the data and metadata through the use of data quality
control, quality assurance & audit procedures
IDENTIFY different types of risks facing the oil & gas sector and provides
guidance on disaster prevention & recovery
DISCUSS techniques to address key information governance issues
HARNESS and INTERNALISE the power of Enterprise 2.0 to create a positive
impact on productivity and performance
ACQUIRE practical knowledge management tools and techniques to form the
basis of your own knowledge management strategy
QUANTIFY cost savings associated with data management projects with a
series of methodologies
BUILD the components of a formal Information Management Strategy

YOUR INTERNATIONAL
COURSE FACILITATOR
Dr. Paul Duller
Consultancy Services Director
Tribal Education Limited
Chairman
Data Management Group of the
Petroleum Exploration Society

PROFILE
Paul Duller is Consultancy Services Director of Tribal
Education Limited. He is an international
information management specialist with over 25
years oil sector experience. He is a chartered
geologist and chartered scientist, director and
previous past chair of the UK Records Management
Society, chairman of the Data Management Group
of the Petroleum Exploration Society and the Chair
of the Geoscience Information Group of the
Geological Society.
Paul is an editor of the Bulletin of the Records
Management Society. He publishes extensively in
the field of information, records and knowledge
management and provides a series of international
training courses in these disciplines.
Paul has considerable experience in the project
management
of
large-scale
information
management projects (both physical and
electronic records and data) and the development
and implementation of information management
policies strategies and retention schedules. He has
worked as Information Advisor in the Ministry of
Petroleum and Minerals in the Sultanate of Oman,
as Information Manager in two major US Oil
companies and is currently responsible for Tribal’s
service provision in a range of international oil
companies and government agencies.
Paul has undertaken a wide range of information
and records management projects in the E&P
sector both in the UK and internationally (in
Algeria, Bahrain, Brazil, Bolivia, Borneo, Bangladesh,
Canada, Denmark, France, India, Indonesia,
Malaysia, Norway, Trinidad, Saudi Arabia, South
Africa, Thailand and the USA) and is currently
retained as Information Advisor by a number of
government agencies.

© 360 International Limited, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

www.360i-group.com

1
DOCUMENT &
DATA MANAGEMENT
for Oil & Gas and Petrochemicals
COURSE CONTENT
HOW THIS WORKSHOP WILL BE CONDUCTED

DAY1 DATA MANAGEMENT IN THE OIL AND GAS SECTOR
People, processes and technology
The challenges geological data
Physical and electronic information management
Benefits of good information management
International Standards and definitions
Data Quality
Information Security and audits
Knowledge Management

DOCUMENT AND RECORDS MANAGEMENT
Physical and Electronic data management
The benefits of good records management
Classification schemes and file plans
Retention & disposal schedules
Vital records and business continuity
Electronic records management
Storage options
SO 15489 and ISO 30300 (the international records (information &
document management standards)
Change management

DEVELOPING CORPORATE FILE PLANS
File plan issues and problems
Developing your corporate file plan
Implementation options
Change management activities

WHY THIS EVENT
This workshop will provide you with a solid
and comprehensive understanding of data
& document management. With increasing
data & document growth, a robust
information management framework is
required within every company to stay
competitive and reduce risk. Tapping the
expertise of Dr. Paul Duller, one of the
leaders in this field, you will learn to
develop a customised information &
knowledge management strategy.
In addition, the latest developments and
advancements in this area will be explored.
At the end of the workshop you will leave
the workshop with a new set of practical
tools to apply immediately to your daily
work.

DAY2 QUALITY ASSURANCE OF GEOLOGICAL DATA
Areas to be covered include:
Introduction to data quality
Sources of error and integrity analysis
Tracking and fixing data quality errors
Metadata standards, case histories and new technologies
The 8 point action plan

DISASTER PREVENTION AND RECOVERY
Problems, pitfalls and other Issues
Vital records
Disaster recovery
Business continuity planning
Information security
Risk assessment

INFORMATION GOVERNANCE
Key topics include:
Long term trends
The information rights agenda
Legislative controls
Policies and procedures
Monitoring and assessment
Quality, accountability and compliance
Knowledge management

* Hands-On Exercises based on theories & Case Studies
will be discussed in great detail at the end of each section.

“Paul is an experienced information
professional, with a proven track record in
records
management
&
general
consultancy. I have worked with Paul on
several large scale projects. During all of
these, Paul has the ability to lead and deliver
on a clear strategy for organizations that
enhances productivity and adds value. I
would recommend Paul for any business
consultancy project, and also within the
records management arena.”
- National Manager

© 360 International Limited, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

www.360i-group.com

2
DOCUMENT &
DATA MANAGEMENT
for Oil & Gas and Petrochemicals
COURSE CONTENT
HOW THIS WORKSHOP WILL BE CONDUCTED

DAY3 FROM WEB 2.0 TO ENTERPRISE 2.0
This section will consider how information managers can harness
and internalize the power of Web 2.0 within their own organizations
(Enterprise 2.0) to get groups of people to work together, and create
a positive impact on productivity and performance in the process.
Key topics to be covered include:
The need for collaboration
21st century tools and techniques
Social computing and e-collaboration tools
Risks, Issues and rewards
The barriers to collaboration
The challenges

DEVELOPMENTS IN KNOWLEDGE MANAGEMENT

WHO SHOULD ATTEND
This workshop is designed for Professionals
who manage or are involved with any
aspect of data management and document
control within the following departments:

This section will outline some of the latest thinking in knowledge
management and introduce a number of practical knowledge
management tools and techniques that could form the basis of their
own knowledge management strategy.

Information Management
Legal, Finance and HSEQ
Document Management
Records, Data Management
HR & Administrative

These include:
Knowledge audits
Communities of Practice
Knowledge exchange
Peer reviews
After action and retrospective reviews
Knowledge cafes and knowledge marketplace

BENEFITS ANALYSIS
Key topics to be covered include:
Types of savings
Calculating the benefits
Cashable, non-cashable, tangible and tacit benefits
Benefits Analysis
Benefits Dependency Diagrams

DAY4 CREATING AN INFORMATION MANAGEMENT
STRATEGY
Most oil and gas companies regard their information (data and
documents) as key information assets, however, few have a formal
information management strategy in place. This creates risks and
uncontrolled (and uncontrollable) costs.
Key topics to be covered in this section include:
What is information and why is it important?
Why information needs to be managed
The Principles of information management
The components of an IM Strategy
Implementation of practical changes
Change management
Case Study – History of poor record management & retention policy
in O&G companies (loss of corporate reputation, court cases, lost
revenue etc)

COURSE SCHEDULE
8.00
8.30
10.00 - 10.20
12.30 - 13.30
14.40 - 15.00
16.00

Registration & Coffee / Tea
Workshop commences
Morning coffee / tea
Lunch
Afternoon coffee / tea
End of day

“Paul brings both information
management expertise and sound
business acumen to projects and has
continually provided valuable and
creative business solutions.”
- Head of Information Management

© 360 International Limited, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

www.360i-group.com

3
DOCUMENT &
DATA
MANAGEMENT

REGISTRATION FORM

for Oil & Gas
and Petrochemicals

 Email

: kris@360bsi.com

 Mobile : +6016 3326 360
 Office

360 International Limited is passionate about providing
strategic technical programs and high potential training
solutions across the region to build personal competencies
and organizational capability.

:

Name on tag :
Job Title :
Email

You will receive practical training from a professionally
qualified Educator with over twenty years of teaching and
training experience.

:

Mobile

:

2 Name

: +603 9205 7779

IN-HOUSE TRAINING

DELEGATES
1 Name

: +603 9205 7772

 Fax

8 - 11 DECEMBER 2013
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES

Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.

:

Name on tag :

OTHER RELATED PUBLIC COURSES

Job Title :

 Best Practices in Credit Risk Analysis
 Destination Branding in Digital Age
 Financial Analysis & Modelling Using Excel
Records & Information Management, Document
Management & Archiving
 The Art of Negotiating Under Pressure + Mediation
 The Craft of Technical & Scientific Writing & Presentation

Email

:

Mobile

:

3 Name

:

Name on tag :
Job Title :
Email
Mobile

Hotel Contact Details:

:
:

For Room Reservation, contact for 360 International corporate rates.
Radisson BLU Hotel, Dubai Deira Creek
Baniyas Road, P.O. Box 476, Dubai,
Telephone: 00971 4 2057105 Fax: 00971 4 2234698
E-mail: reservations.dxbza@radissonblu.com

AUTHORIZATION
(This form is invalid without a signature)
Name
:
Job Title

:

Tel

: (

1 The fees cover lunch, tea breaks, materials and certificate.
2 Official confirmation will be sent, once registration has been
received.
3 Participants will need to arrange their own accommodation.
4 Attire: Smart Casual

:

Email

General Information:

)

Cancellations/Substitutions

Organization :
Address

:

Signature

:

Substitutions are welcome at any time. Please notify us at least 2
working days prior to the event. All cancellations will carry a 10%
cancellation fee, once a registration form is received. All
cancellations must be in writing by fax or email at least 2 weeks
before the event date. Cancellations with less than 2 weeks prior to
the event date carry a 100% liability. However, course materials will
still be couriered to you.

FEES

Date:

/

/

(please tick as appropriate)

DUBAI, UAE 8 - 11 DECEMBER 2013

USD 2,995 per delegate
USD 2,750 per delegate - register before 20th October 2013
USD 7,950 SPECIAL FOR GROUP OF 3
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

* Save up to 50% for In-house Training program

Thank you for your registration!
PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.

Bank transfer:
360 INTERNATIONAL LIMITED
Standard Chartered Bank
P.O.Box – 999 Al Fardan Building,
Al Mankhool Area, Bur Dubai, Dubai, U.A.E
Account No: 02-2077311-01 USD
Swift No: SCBLAEADXXX
IBAN No: AE920440000102207731101
All payments must be received prior to the event date

© 360 International Limited, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

www.360i-group.com

4

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Document & Data Management for Oil & Gas and Petrochemicals 08 - 11 Dec 2013 Dubai UAE

  • 1. 360 international DOCUMENT & DATA MANAGEMENT for Oil & Gas and Petrochemicals 8 - 11 DECEMBER 2013 RADISSON BLU DUBAI DEIRA CREEEK UNITED ARAB EMIRATES Apply best practices to develop a robust Information Management Framework COURSE OVERVIEW The importance of effective Oil & Gas Data Management is widely underestimated, yet in many cases it can be the critical factor determining success or failure of a company initiative. With increasing data growth and the resources to manage it are not, this presents a considerable challenge for companies to develop good data management to remain competitive in the marketplace. This 4-day workshop has been designed to help oil company staff understand the issues and challenges faced by data & document managers in this sector and recognize the importance of information management. With time-proven methodologies and techniques, the course facilitator, Paul Duller, will help the delegates develop and implement key record management tools. Accuracy of data is extremely vital too, and delegates will be introduced the use of data quality control, quality assurance and audit rocedures. The course will also highlight the different types of risks facing the oil and gas sector and provides guidance on disaster recovery and business continuity planning. Last but not least, delegates will be able to carry out a benefits analysis to quantify the cashable cost savings associated with the implementation of a robust data management framework. This workshop is highly practical and informative. It introduces a number of new tools and techniques that could form the basis of the delegates’ own data and document management strategy. It also provides case histories and access to the experience of one of the leading experts in this field. Document Management for Oil & Gas is designed to help you: OVERSEE the issues & challenges faced by data managers in the petroleum sector RECOGNISE the key components of an excellent records management programme IMPLEMENT key record management tools to develop your corporate file plan ENSURE the accuracy of the data and metadata through the use of data quality control, quality assurance & audit procedures IDENTIFY different types of risks facing the oil & gas sector and provides guidance on disaster prevention & recovery DISCUSS techniques to address key information governance issues HARNESS and INTERNALISE the power of Enterprise 2.0 to create a positive impact on productivity and performance ACQUIRE practical knowledge management tools and techniques to form the basis of your own knowledge management strategy QUANTIFY cost savings associated with data management projects with a series of methodologies BUILD the components of a formal Information Management Strategy YOUR INTERNATIONAL COURSE FACILITATOR Dr. Paul Duller Consultancy Services Director Tribal Education Limited Chairman Data Management Group of the Petroleum Exploration Society PROFILE Paul Duller is Consultancy Services Director of Tribal Education Limited. He is an international information management specialist with over 25 years oil sector experience. He is a chartered geologist and chartered scientist, director and previous past chair of the UK Records Management Society, chairman of the Data Management Group of the Petroleum Exploration Society and the Chair of the Geoscience Information Group of the Geological Society. Paul is an editor of the Bulletin of the Records Management Society. He publishes extensively in the field of information, records and knowledge management and provides a series of international training courses in these disciplines. Paul has considerable experience in the project management of large-scale information management projects (both physical and electronic records and data) and the development and implementation of information management policies strategies and retention schedules. He has worked as Information Advisor in the Ministry of Petroleum and Minerals in the Sultanate of Oman, as Information Manager in two major US Oil companies and is currently responsible for Tribal’s service provision in a range of international oil companies and government agencies. Paul has undertaken a wide range of information and records management projects in the E&P sector both in the UK and internationally (in Algeria, Bahrain, Brazil, Bolivia, Borneo, Bangladesh, Canada, Denmark, France, India, Indonesia, Malaysia, Norway, Trinidad, Saudi Arabia, South Africa, Thailand and the USA) and is currently retained as Information Advisor by a number of government agencies. © 360 International Limited, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360i-group.com 1
  • 2. DOCUMENT & DATA MANAGEMENT for Oil & Gas and Petrochemicals COURSE CONTENT HOW THIS WORKSHOP WILL BE CONDUCTED DAY1 DATA MANAGEMENT IN THE OIL AND GAS SECTOR People, processes and technology The challenges geological data Physical and electronic information management Benefits of good information management International Standards and definitions Data Quality Information Security and audits Knowledge Management DOCUMENT AND RECORDS MANAGEMENT Physical and Electronic data management The benefits of good records management Classification schemes and file plans Retention & disposal schedules Vital records and business continuity Electronic records management Storage options SO 15489 and ISO 30300 (the international records (information & document management standards) Change management DEVELOPING CORPORATE FILE PLANS File plan issues and problems Developing your corporate file plan Implementation options Change management activities WHY THIS EVENT This workshop will provide you with a solid and comprehensive understanding of data & document management. With increasing data & document growth, a robust information management framework is required within every company to stay competitive and reduce risk. Tapping the expertise of Dr. Paul Duller, one of the leaders in this field, you will learn to develop a customised information & knowledge management strategy. In addition, the latest developments and advancements in this area will be explored. At the end of the workshop you will leave the workshop with a new set of practical tools to apply immediately to your daily work. DAY2 QUALITY ASSURANCE OF GEOLOGICAL DATA Areas to be covered include: Introduction to data quality Sources of error and integrity analysis Tracking and fixing data quality errors Metadata standards, case histories and new technologies The 8 point action plan DISASTER PREVENTION AND RECOVERY Problems, pitfalls and other Issues Vital records Disaster recovery Business continuity planning Information security Risk assessment INFORMATION GOVERNANCE Key topics include: Long term trends The information rights agenda Legislative controls Policies and procedures Monitoring and assessment Quality, accountability and compliance Knowledge management * Hands-On Exercises based on theories & Case Studies will be discussed in great detail at the end of each section. “Paul is an experienced information professional, with a proven track record in records management & general consultancy. I have worked with Paul on several large scale projects. During all of these, Paul has the ability to lead and deliver on a clear strategy for organizations that enhances productivity and adds value. I would recommend Paul for any business consultancy project, and also within the records management arena.” - National Manager © 360 International Limited, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360i-group.com 2
  • 3. DOCUMENT & DATA MANAGEMENT for Oil & Gas and Petrochemicals COURSE CONTENT HOW THIS WORKSHOP WILL BE CONDUCTED DAY3 FROM WEB 2.0 TO ENTERPRISE 2.0 This section will consider how information managers can harness and internalize the power of Web 2.0 within their own organizations (Enterprise 2.0) to get groups of people to work together, and create a positive impact on productivity and performance in the process. Key topics to be covered include: The need for collaboration 21st century tools and techniques Social computing and e-collaboration tools Risks, Issues and rewards The barriers to collaboration The challenges DEVELOPMENTS IN KNOWLEDGE MANAGEMENT WHO SHOULD ATTEND This workshop is designed for Professionals who manage or are involved with any aspect of data management and document control within the following departments: This section will outline some of the latest thinking in knowledge management and introduce a number of practical knowledge management tools and techniques that could form the basis of their own knowledge management strategy. Information Management Legal, Finance and HSEQ Document Management Records, Data Management HR & Administrative These include: Knowledge audits Communities of Practice Knowledge exchange Peer reviews After action and retrospective reviews Knowledge cafes and knowledge marketplace BENEFITS ANALYSIS Key topics to be covered include: Types of savings Calculating the benefits Cashable, non-cashable, tangible and tacit benefits Benefits Analysis Benefits Dependency Diagrams DAY4 CREATING AN INFORMATION MANAGEMENT STRATEGY Most oil and gas companies regard their information (data and documents) as key information assets, however, few have a formal information management strategy in place. This creates risks and uncontrolled (and uncontrollable) costs. Key topics to be covered in this section include: What is information and why is it important? Why information needs to be managed The Principles of information management The components of an IM Strategy Implementation of practical changes Change management Case Study – History of poor record management & retention policy in O&G companies (loss of corporate reputation, court cases, lost revenue etc) COURSE SCHEDULE 8.00 8.30 10.00 - 10.20 12.30 - 13.30 14.40 - 15.00 16.00 Registration & Coffee / Tea Workshop commences Morning coffee / tea Lunch Afternoon coffee / tea End of day “Paul brings both information management expertise and sound business acumen to projects and has continually provided valuable and creative business solutions.” - Head of Information Management © 360 International Limited, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360i-group.com 3
  • 4. DOCUMENT & DATA MANAGEMENT REGISTRATION FORM for Oil & Gas and Petrochemicals  Email : kris@360bsi.com  Mobile : +6016 3326 360  Office 360 International Limited is passionate about providing strategic technical programs and high potential training solutions across the region to build personal competencies and organizational capability. : Name on tag : Job Title : Email You will receive practical training from a professionally qualified Educator with over twenty years of teaching and training experience. : Mobile : 2 Name : +603 9205 7779 IN-HOUSE TRAINING DELEGATES 1 Name : +603 9205 7772  Fax 8 - 11 DECEMBER 2013 RADISSON BLU DUBAI DEIRA CREEK UNITED ARAB EMIRATES Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request. : Name on tag : OTHER RELATED PUBLIC COURSES Job Title :  Best Practices in Credit Risk Analysis  Destination Branding in Digital Age  Financial Analysis & Modelling Using Excel Records & Information Management, Document Management & Archiving  The Art of Negotiating Under Pressure + Mediation  The Craft of Technical & Scientific Writing & Presentation Email : Mobile : 3 Name : Name on tag : Job Title : Email Mobile Hotel Contact Details: : : For Room Reservation, contact for 360 International corporate rates. Radisson BLU Hotel, Dubai Deira Creek Baniyas Road, P.O. Box 476, Dubai, Telephone: 00971 4 2057105 Fax: 00971 4 2234698 E-mail: reservations.dxbza@radissonblu.com AUTHORIZATION (This form is invalid without a signature) Name : Job Title : Tel : ( 1 The fees cover lunch, tea breaks, materials and certificate. 2 Official confirmation will be sent, once registration has been received. 3 Participants will need to arrange their own accommodation. 4 Attire: Smart Casual : Email General Information: ) Cancellations/Substitutions Organization : Address : Signature : Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry a 100% liability. However, course materials will still be couriered to you. FEES Date: / / (please tick as appropriate) DUBAI, UAE 8 - 11 DECEMBER 2013 USD 2,995 per delegate USD 2,750 per delegate - register before 20th October 2013 USD 7,950 SPECIAL FOR GROUP OF 3 The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client. * Save up to 50% for In-house Training program Thank you for your registration! PAYMENT DETAILS Payment is required within 5 days upon receipt of the invoice. Bank transfer: 360 INTERNATIONAL LIMITED Standard Chartered Bank P.O.Box – 999 Al Fardan Building, Al Mankhool Area, Bur Dubai, Dubai, U.A.E Account No: 02-2077311-01 USD Swift No: SCBLAEADXXX IBAN No: AE920440000102207731101 All payments must be received prior to the event date © 360 International Limited, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360i-group.com 4