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2go Mobile Social Network
Overview of 2go
•  Chat-based mobile social network with
   10M+ active users across Africa

•  An app (not a mobisite)

•  Purpose built for mass user adoption in Africa
   (J2ME app for feature phones, with strong
   evolution path to 3G/smartphones)

•  Company background

    •    Since 2007, self-funded


    •    Team of 15, based in Cape Town
Core value proposition




•  Instant messaging
                  •  Chat rooms

•  Sharing of photos
                  •  Meeting virtually

•  Cross-platform chat to friends on   •  Sharing and self-expression
  Facebook, Gtalk, Mxit 
                  (football, faith, music, heath …)
                                       




 (Cheap, fun communication)
               (Social entertainment)
Features overview

•  Free mobile instant messaging 

•  Sharing of photos and status updates

•  2go Rooms:
    •    Chat rooms (e.g. Football, Flirt, Music, Faith, Comedy …)

    •    Game rooms (e.g. Trivia, Go Words)


•  GoCredits Mobile currency
    •    Purchased in-app via premium-SMS (credits
         consumed in 2go Rooms)


•  Facebook, Gtalk, Mxit chat gateways 
    •    2go users message friends on Facebook, Gtalk or Mxit
2go is a proven scalable platform

                                10+
                                million
                                 active
                                 users


                                 6+
                                 billion
                                messages
                                 a month


                                 3+
                                million
                                  users
                                  a day
Demographics

•  Young demographic
                         •  Skews male
•  Core users aged 19 – 29
                   •  SA: 51%; Nigeria 65%



13	
  -­‐	
  18	
          10%

                                        44%
19	
  -­‐	
  23	
  

                                  31%
24	
  -­‐	
  29	
  

                           10%
30-­‐	
  35	
  

35+	
                 5%
2go reaches nearly all phone users



    •  Feature phones (> 800 models) 
     




    •  Nokia Store S40

    •  Blackberry 





    •  Android soon




                          Feature phones still dominate in Africa
                                      Nigeria: 90%
                                         SA: 75%
2go Android in May 2013
2go Ad Platform
2go Advertising Platform

•  2go offerings -

  →  Full Screen Splash Advert

  →  Text Adverts
                                         Engagement
  →  goEngage
                            rates up to
  →  Market Research
                        30%

•  Targeting by age, gender, location

•  Live detailed reporting
Full-screen Splash Advert

•  Users are focused on a full-screen image for
   5 seconds each time they open the 2go app

•  Clickable directly to the brand’s own mobile
   website (i.e., outside of the 2go app)

•  Pricing on a CPM basis

•  Click through rates of between 5% and 15%
Case study: SuperSport Africa Cup of Nations

               •  SuperSport Campaign was ‘Immediate’ –
                  Turnaround time, day After Nigeria won AFCON

               •  Users clicked through from Splash to the AFCON
                  SuperSport.mobi site to view match highlights,
                  reviews and download content 

               •  355,000 impressions in one day

               •  9% CTR (click through rate)

               •  24% Engagement Rate
Text Advert

•  Text ad message sent directly to the user. It
   appears as a text message within the 2go app
                                                     Get 10% off your
                                                     favourite Crispy
•  Given premium position at the top of the user’s   Chips at all stores
   friends list for high visibility
                 when you buy a
                                                     2L Coca-Cola!
                                                     Enjoy!
•  It has a high recall rate with reach on a mass
   targeted scale

•  Open rates of up to 15%
goEngage Brand Platform

•    goEngage is a space where brands can have access
     to on-going engagement with the 2go community


•    It is used for:
      –  Polls
      –  Promos and Special Offers
      –  Customer insights and feedback
      

•    This platform is hosted on 2go, is interactive, and
     can be targeted to a specific audience and use.
goEngage can deliver measurable ROI

                      goEngage example

                      “Do you want McDonalds to bring
                      back our famous cupcakes?”
                      100,000 2go users polled              
                      (Males & females, 18-35)

                      McDonalds has a powerful engagement
                      tool to directly poll and speak to a mass
                      audience: 
                      
                      •  Product insight polls: “Do you want
                         McDonalds to bring back our famous
                         cupcakes?”

                      •  Anonymous customer feedback:
                         “How satisfied are you with our
                         customer service?”

                      •  Promos: “Go to McDonalds today for
                         20% off our breakfast special!”
Market Research Polls

•  2go market research delivers actionable
   insights with immediate value to clients 


•  Leveraging our user base of millions, we
   conduct real-time surveys and polls to a
   targeted user base 


•  Results are analyzed and can be shared with
   clients in a matter of hours
Example polls
Who do you bank with (Nigeria)?




*	
  	
  2go	
  user	
  poll:	
  Nigeria	
  users	
  >	
  18	
  years	
  of	
  age;	
  n	
  =	
  25,100;	
  poll	
  taken	
  on	
  23	
  August	
  2012	
  
17%	
  SPEND	
  	
  	
  	
  
                         4	
  HOURS	
  OR	
  
                               MORE	
  
                         TRAVELLING	
  
                           BETWEEN	
  
                         WORK/STUDY	
  	
  
                                                          66%	
  SPEND	
  	
  	
  	
  	
  
 39%	
  WATCH	
                                          2	
  HOURS	
  OR	
  
  VIDEO	
  ON	
                                            MORE	
  ON	
  
THEIR	
  PHONE	
                                         THEIR	
  PHONE	
  
                                                          EVERY	
  DAY	
  


                          Polls to
                       Nigerian users

                                                         36%	
  DO	
  NOT	
  
 31%	
  DON’T	
  
                                                         HAVE	
  A	
  BANK	
  
 WATCH	
  TV	
  	
  
                                                          ACCOUNT	
  


                           52%	
  GET	
  
                          THEIR	
  DAILY	
  
                           NEWS	
  ON	
  
                         THEIR	
  PHONE	
  
2go Interactive

The Boulevard Office Park
Searle Street, Woodstock
Cape Town, South Africa

Contact: advertising@2go.im
 


Download the 2go app on your phone at www.2go.im

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2go overview with nigeria case study 20130325

  • 2. Overview of 2go •  Chat-based mobile social network with 10M+ active users across Africa •  An app (not a mobisite) •  Purpose built for mass user adoption in Africa (J2ME app for feature phones, with strong evolution path to 3G/smartphones) •  Company background •  Since 2007, self-funded •  Team of 15, based in Cape Town
  • 3. Core value proposition •  Instant messaging •  Chat rooms •  Sharing of photos •  Meeting virtually •  Cross-platform chat to friends on •  Sharing and self-expression Facebook, Gtalk, Mxit (football, faith, music, heath …) (Cheap, fun communication) (Social entertainment)
  • 4. Features overview •  Free mobile instant messaging •  Sharing of photos and status updates •  2go Rooms: •  Chat rooms (e.g. Football, Flirt, Music, Faith, Comedy …) •  Game rooms (e.g. Trivia, Go Words) •  GoCredits Mobile currency •  Purchased in-app via premium-SMS (credits consumed in 2go Rooms) •  Facebook, Gtalk, Mxit chat gateways •  2go users message friends on Facebook, Gtalk or Mxit
  • 5. 2go is a proven scalable platform 10+ million active users 6+ billion messages a month 3+ million users a day
  • 6. Demographics •  Young demographic •  Skews male •  Core users aged 19 – 29 •  SA: 51%; Nigeria 65% 13  -­‐  18   10% 44% 19  -­‐  23   31% 24  -­‐  29   10% 30-­‐  35   35+   5%
  • 7. 2go reaches nearly all phone users •  Feature phones (> 800 models) •  Nokia Store S40 •  Blackberry •  Android soon Feature phones still dominate in Africa Nigeria: 90% SA: 75%
  • 8. 2go Android in May 2013
  • 10. 2go Advertising Platform •  2go offerings - →  Full Screen Splash Advert →  Text Adverts Engagement →  goEngage rates up to →  Market Research 30% •  Targeting by age, gender, location •  Live detailed reporting
  • 11. Full-screen Splash Advert •  Users are focused on a full-screen image for 5 seconds each time they open the 2go app •  Clickable directly to the brand’s own mobile website (i.e., outside of the 2go app) •  Pricing on a CPM basis •  Click through rates of between 5% and 15%
  • 12. Case study: SuperSport Africa Cup of Nations •  SuperSport Campaign was ‘Immediate’ – Turnaround time, day After Nigeria won AFCON •  Users clicked through from Splash to the AFCON SuperSport.mobi site to view match highlights, reviews and download content •  355,000 impressions in one day •  9% CTR (click through rate) •  24% Engagement Rate
  • 13. Text Advert •  Text ad message sent directly to the user. It appears as a text message within the 2go app Get 10% off your favourite Crispy •  Given premium position at the top of the user’s Chips at all stores friends list for high visibility when you buy a 2L Coca-Cola! Enjoy! •  It has a high recall rate with reach on a mass targeted scale •  Open rates of up to 15%
  • 14. goEngage Brand Platform •  goEngage is a space where brands can have access to on-going engagement with the 2go community •  It is used for: –  Polls –  Promos and Special Offers –  Customer insights and feedback •  This platform is hosted on 2go, is interactive, and can be targeted to a specific audience and use.
  • 15. goEngage can deliver measurable ROI goEngage example “Do you want McDonalds to bring back our famous cupcakes?” 100,000 2go users polled (Males & females, 18-35) McDonalds has a powerful engagement tool to directly poll and speak to a mass audience: •  Product insight polls: “Do you want McDonalds to bring back our famous cupcakes?” •  Anonymous customer feedback: “How satisfied are you with our customer service?” •  Promos: “Go to McDonalds today for 20% off our breakfast special!”
  • 16. Market Research Polls •  2go market research delivers actionable insights with immediate value to clients •  Leveraging our user base of millions, we conduct real-time surveys and polls to a targeted user base •  Results are analyzed and can be shared with clients in a matter of hours
  • 18. Who do you bank with (Nigeria)? *    2go  user  poll:  Nigeria  users  >  18  years  of  age;  n  =  25,100;  poll  taken  on  23  August  2012  
  • 19. 17%  SPEND         4  HOURS  OR   MORE   TRAVELLING   BETWEEN   WORK/STUDY     66%  SPEND           39%  WATCH   2  HOURS  OR   VIDEO  ON   MORE  ON   THEIR  PHONE   THEIR  PHONE   EVERY  DAY   Polls to Nigerian users 36%  DO  NOT   31%  DON’T   HAVE  A  BANK   WATCH  TV     ACCOUNT   52%  GET   THEIR  DAILY   NEWS  ON   THEIR  PHONE  
  • 20. 2go Interactive The Boulevard Office Park Searle Street, Woodstock Cape Town, South Africa Contact: advertising@2go.im   Download the 2go app on your phone at www.2go.im