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GeoHelp

by 2du®

Location-based
Customer Service
Business Model Overview

2DU MEDIA LLC

510-684-6035

bob@2du.com
GeoHelp

by 2du®

Contributors
previous experience:

Disney Interactive, Eclipse
Advertising, Motorola, and
Frog Design

2DU MEDIA LLC

510-684-6035

bob@2du.com
Consumer
PAIN

Brick & Mortar
communities are struggling
I DON’T SHOP LOCAL

-

It takes too long
Driving and parking
I want to research
Do they have it?
What does it cost?
Business
PAIN

Brick & Mortar
communities are struggling
MODERN SOLUTIONS
ARE DIFFICULT

•
•
•
•
•

Expensive
Complicated
Time Consuming
Distracting
Proof of ROI
SOLUTION
CONCIERGE SERVICES
Customers

APP-AS-A-SERVICE
Businesses

MULTI-BUSINESS
2 APP SOLUTION
ALL
CUSTOMERS

EACH
BUSINESS

Touch
& Get
Answers

REAL-TIME SYNC

APP #1

Instant
Mobile
Service,
Sales,
Marketing

APP #2
“Concierge Services”

CONSUMER
VALUE

Touch & Get Answers

• Save time, save money, save gas
• Complete real world errands faster
• Business answers are one-touch away
• LIVE concierge services (fast and personal)
• 350,000 businesses represented
“App-as-a-Service”

BUSINESS
VALUE

Instant Mobile
Service, Sales & Marketing

• No startup costs, low monthly fee, instant on
• Minimal technical skills required
• State-of-the-art mobile service features
• Dramatic customer experience improvements
• Personalization = long term loyal customers
• Hard metrics prove positive ROI
Consumer APP

info@2du.com

415-906-5202
Consumer Experience

News & specials from
businesses every day
Consumer Experience

Instant answers from
live support personnel
Consumer Experience

One-touch connect with
your favorite businesses
Consumer Experience

Auto-points & rewards
plus one-touch connect
to all social media
Consumer Experience

Locate new businesses
& add to your favorites
Consumer Experience

Some businesses offer
in-app store payments

3rd party option
Example = ZOOZ
Consumer Experience

Some businesses offer
in-app mobile commerce

3rd party option
Example = OmniCart
Business APP

info@2du.com

415-906-5202
Business Experience

Consumer APPS

Take a Picture!

In-app News & Specials
(customers see photos instantly)
Business Experience

Consumer APPS

In-app Conversations

(live promotions, personal service)
Business Experience

Consumer APPS

In-app CRM & Rewards
(gain insights & increase sales)
Looking for partners &
additional investment
(business details upon request)

Bob Ofenstein
Founder-CEO
LINKEDIN
ANGELLIST

2DU MEDIA LLC

info@2du.com

San Francisco

415-906-5202

510-684-6035

bob@2du.com

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GeoHelp: Location-based Customer Service