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DESIGN
IN
LOVE
WITH
TECHNOLOGY
1508™
SPRINT
LEARNING
S
MORGENBOOSTER
PROOF OF
PROBLEM
PROOF OF
CONCEPT
PROOF OF
SOLUTION
PROOF BY DESIGN™
1508™
ABOUT US
​LISBETH TORP CHRISTENSEN
​USER EXPERIENCE DESIGNER
​EMIL FROST
​STRATEGIC BUSINESS ANALYST
1508™
AGENDA ​QUIK INTRO TO GV5 SPRINT
​SHORTER AND LONGER SPRINTS
​WHY WE LOVE TO SPRINT
​WHEN YOU SHOULDN’T SPRINT
​WHAT CAN GO WRONG AND HOW TO SOLVE
IT
​YOUR EXPERIENCES AND QUESTIONS
MORGENBOOSTER
1508™
QUIK INTRO
TO GV5
SPRINT
MORGENBOOSTER
1508™ MORGENBOOSTER
DESIGN SPRINT
DESIGN SPRINT IS A
PROVEN PROCESS TO
SOLVE BIG PROBLEMS
AND TEST NEW IDEAS
IN JUST 5 DAYS
1508™ MORGENBOOSTER
DESIGN SPRINT
DAY 1 DAY 2 DAY 3 DAY 4 DAY 5
MAP PROTOTYPE TESTSKETCH DECIDE
1508™ MORGENBOOSTER
DAY 1 – DEFINE THE PROBLEM, LONG TERM GOAL AND MAP
THE USER JOURNEY
1508™ MORGENBOOSTER
DAY 2 – SHARE INSPIRATION AND SKETCH IDEAS
1508™ MORGENBOOSTER
DAY 3 – CHOOSE IDEA(S) AND CREATE STORYBOARD
1508™ MORGENBOOSTER
DAY 4 - PROTOTYPE
1508™ MORGENBOOSTER
DAY 5 - TEST
1508™
SHORTER AND
LONGER
SPRINTS
MORGENBOOSTER
1508™
1-DAY SPRINT
MORGENBOOSTER
1508™ MORGENBOOSTER
IN REALITY A 5-DAY SPRINT IS OFTEN A 8-DAY SPRINT
DAY 3 DAY 4 DAY 5 DAY 6 DAY 7
MAP PROTOTYPE TESTSKETCH DECIDE
DAY 1 DAY 2
PLAN ALIGN
DAY 8
NEXT STEP
1508™
WHY WE LOVE
TO SPRINT
MORGENBOOSTER
1508™
GET INSIGHTS FAST AND MINIMIZE RISK
MORGENBOOSTER
1508™
GREAT STAKEHOLDER MANAGEMENT – TOOL TO BREAK DOWN BARRIERS
MORGENBOOSTER
DIREKTØRKUNDESERVICEUDVIKLER
MARKETINGPROJEKTLEDERSÆLGER
1508™
MINIMAL REPORTING
MORGENBOOSTER
VS.
1508™
WHEN YOU
SHOULDN’T
SPRINT
MORGENBOOSTER
1508™ MORGENBOOSTER
1. When we know what we want to end up with (and don’t wish to
challenge it)
2. When there is no problem
3. When we lack insights about the problem
4. If testing a simple prototype (build in 1 day) cannot answer if
the idea is good or not
5. When we don’t have the right people in the sprint team
6. When we seek high level answers instead of focused answers
7. If we are afraid to work with hypotheses
8. If we are afraid to disrupt our existing business
WE SHOULDN’T ALWAYS USE THE DESIGN SPRINT METHOD
1508™
WHAT CAN GO
WRONG AND
HOW TO SOLVE
IT
MORGENBOOSTER
1508™
PROBLEM: DIFFERENT
EXPECTATIONS
MORGENBOOSTER
1508™ MORGENBOOSTER
ARTICULATE THE SCOPE OF THE IDEATION AND LEVEL OF INNOVATION DESIRED
Incrementally better
the existing…
Radically change
the way we…
HOW MUCH SHOULD WE CHALLENGE STATUS QUO?
1508™ MORGENBOOSTER
​Purpose of the project
​Sprint question – What is the big problem
​Desired Outcome
​What do we hope to gain from the week?
​Target Group & Value
​Who are you doing the project for?
​Team roles
​Who is involved and what are they responsible for?
​Milestones
​What is going to happen when?
​How are we going to work
​How does a sprint work?
​Success / Fiasco Criteria
​What do success and failure look like?
​Connections
​Which experts can we call in, what research have already been
done?
1508™
SEND OUT LINKS TO VIDEOS ABOUT SPRINT TO NEW PARTICIPANTS
MORGENBOOSTER
1508™
PROBLEM:
LACK OF FOCUS
MORGENBOOSTER
1508™
WE WANT TO WORK WITH TOO MUCH, OR WE FORGET THE
LEARNINGS WE GOT DURING THE MONDAY
MORGENBOOSTER
1508™ MORGENBOOSTER
REMIND THE PARTICIPANTS ABOUT THE INSIGHTS DURING THE WEEK
1508™
SHOW A REALISTIC EXAMPLE OF A PROTOTYPE
MORGENBOOSTER
1508™
PROBLEM:
THE PARTICIPANTS
ARE NOT USED TO
WORK WITH
“HOW MIGHT WE’S”
MORGENBOOSTER
1508™
USE THE FLIP METHOD
MORGENBOOSTER
1508™
BRUG FLIP-METODEN
MORGENBOOSTER
1508™
PROBLEM:
IT IS TERRIFYING TO
START SKETCHING
MORGENBOOSTER
1508™
THE VISUAL IDEAS TEND TO GET MORE VOTES
MORGENBOOSTER
1508™
DO A QUICK SKETCHING COURSE
MORGENBOOSTER
1508™
PROBLEM:
STORYBOARDING IS
SOMETIMES HARD AND
TIME CONSUMING
MORGENBOOSTER
1508™
A LOT OF (NON IMPORTANT) THINGS TO DISCUSS
MORGENBOOSTER
1508™
CREATE A HIGH LEVEL STORYBOARD FIRST
MORGENBOOSTER
1508™
PROBLEM:
MANAGEMENT IS
AFRAID TO SPEND
MONEY ON THE
METHOD/IDEA
MORGENBOOSTER
1508™ MORGENBOOSTER
HOW DO WE AVOID TURN DOWN?: MAKE FIRST – ASK LATER
1508™
CREATE INTERNAL AND EXTERNAL CUSTOMER PANELS TO SUPPORT
HYPOTHESES, TEST PROTOTYPES, & ANSWER QUESTIONNAIRES
MORGENBOOSTER
1508™
ASK MANAGEMENT TO PARTICIPATE IN USER TESTS – BUT BE
AWARE: IF THEY ONLY PARTICIPATE ONCE, THE EXPERIENCE WILL
BE CENTERED AROUND WHAT HAPPENED IN THAT SINGLE SESSION
MORGENBOOSTER
1508™
PROBLEM:
THE AWKWARD SILENCE
MORGENBOOSTER
1508™
CREATE A GREAT SPRINT PLAYLIST IN ADVANCE
MORGENBOOSTER
1508™
THANKS
​LISBETH TORP CHRISTENSEN
​UX DESIGNER
​LTO@1508.DK
​+45 7025 1508
MORGENBOOSTER
​EMIL FROST ANDERSEN
​STRATEGIC BUSINESS ANALYST
​EFA@1508.DK
​+45 7025 1508

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