SlideShare uma empresa Scribd logo
1 de 20
The Five Generic
Competitive
Strategies
PRESENTATION BY OMKAR, VIJAY AND DILLESHWAR
The Five Generic
Competitive Strategies
Low-Cost Provider Strategy
Broad Differentiation Strategy
Focused Low Cost Strategy
Focused Differentiation Strategy
Best-Cost Provider Strategy
What is
Competitive Strategy?
Competitive Strategy
 Competitive Strategy is a long-term action plan for how a firm
will compete after evaluating its strengths and weaknesses.
 Competitive Strategy is defined as a "framework for making
decisions that create results in a competitive market.“
 The competitive theory was proposed by Michael Porter in
1980
Low-Cost Provider Strategy
 Effective Low-Cost Approaches:
Pursue cost-savings that are difficult imitate.
Avoid reducing product quality to unacceptable levels.
 Competitive Advantages and Risks:
Greater total profits and increased market share gained
from underpricing competitors.
Larger profit margins when selling products at prices
comparable to and competitive with rivals.
Low pricing does not attract enough new buyers.
Rival’s retaliatory price cutting set off a price war.
Pitfalls of a Low-Cost Provider Strategy
 Lowering selling prices results in gains that are smaller than the
increases in total costs, reducing profits rather than raising them.
 Relying on a cost advantage that is not sustainable because
rivals can copy or otherwise overcome it.
 Becoming too fixated on cost reduction such that the firm’s
offering is too features-poor to generate sufficient buyer appeal.
Broad Differentiation Strategy
 Effective Differentiation Approaches:
Carefully study buyer needs and behaviors, values and
willingness to pay a unique product or service.
Incorporate features that both appeal to buyers and create
a sustainably distinctive product offering.
Use higher prices to recoup differentiation costs.
 Advantages of Differentiation:
Premium prices for products
Increased unit sales
Brand loyalty
Pitfalls of a Broad Differentiation
Strategy
 Relying on product attributes easily copied by rivals.
 Introducing product attributes that do not evoke an
enthusiastic buyer response.
 Eroding profitability by overspending on efforts to
differentiate the firm’s product offering.
 Not opening up meaningful gaps in quality, service, or
performance features vis-à-vis the products of rivals.
 Adding frills and features such that the product exceeds the
needs and uses of most buyers.
 Charging too high a price premium.
Focused
Strategies
 Companies use Focus strategies to concentrate on a particular
market, by understanding the dynamics of that market and
the unique needs of customers within it.
 This helps the companies to develop uniquely low cost or
well-specified products for the market.
 They tend to build strong brand loyalty amongst their
customers.
Example: Tata Starbucks
• Tata Starbucks Ltd is a 50:50 joint venture
company.
• It was first launched on October 2012 in
India
• Tata Starbucks is targeted at urban
youths, office goers and families.
• Localized menu which are loved by the
Indians.
Focused Strategies
Focused Low
Cost
Focused
Differentiation
Focused Low Cost Strategy
 It aims at securing competitive advantage by selling products at lower
prices than those of its competitors.
 It concentrate on selling products at a low cost to a narrow target
segment.
 The main objective is to serve niche buyers better than the rivals.
 The features of the products offered are tailored according to the need
and taste of the niche buyers.
Example:
Google Nexus 5
• Offers advanced features at a price
much lower than its competitors.
• Specially targeted at geeks and
software developers who want to
customize the device to a great
extent.
• Value for Money (VFM) device.
Focused Differentiation Strategy
 Pursuing strategic differentiation within a focused market.
 In the focused differentiation strategy, a company aims to differentiate its
products within a small number of target market segments.
 Focused differentiation strategy is most effective when consumers have
different preferences or requirements and when rival firms are not
attempting to specialize in the same target segment.
Example: Apple iPhone
• Positioned itself as a status symbol
• Targeted at urban youths and office
goers in developed countries.
• Finger Print Scanner.
• The only smartphone in the world to
run on the iOS platform.
Best cost Provider: Core concept
Best cost provider strategies are a hybrid
of low cost provider and differentiation
strategies that aim at providing desired
quality/features/performance/service
attributes while beating rivals on price
Best-Cost Provider Strategy
 Striving to give customers more value for the money by combining an
emphasis on low cost with an emphasis on upscale differentiation
 Combines low-cost and differentiation
 The objective is to create superior value by meeting or beating customer
expectation on product attributes and beating their price expectations
 Keys to success:
 Match close competitors on key product attributes and beat them on cost
 Expertise at incorporating upscale product attributes at a lower cost than
competitors
 Contain costs by providing customers a better product
Advantages of Best-Cost Provider
Strategy
 Competitive advantage comes from matching close
competitors on key product attributes and beating them on
price
 Most successful best-cost providers have skills to
simultaneously manage costs down and product quality up
 Best-cost provider can often beat an overall low-cost strategy
and a broad differentiation strategy where
 Customer diversity makes product differentiation the norm
 Many customers are price and value sensitive
Thank You

Mais conteúdo relacionado

Mais procurados

Io & resource based model
Io & resource based modelIo & resource based model
Io & resource based model
Sagar Mistry
 
STRATEGIC MANAGEMENT - NESTLE COMPANY
STRATEGIC MANAGEMENT - NESTLE COMPANYSTRATEGIC MANAGEMENT - NESTLE COMPANY
STRATEGIC MANAGEMENT - NESTLE COMPANY
Siti Rizki
 
99700905 cost-of-capital-solved-problems
99700905 cost-of-capital-solved-problems99700905 cost-of-capital-solved-problems
99700905 cost-of-capital-solved-problems
varsha nihanth lade
 

Mais procurados (20)

Blue ocean strategy & red ocean strategy
Blue ocean strategy & red ocean strategyBlue ocean strategy & red ocean strategy
Blue ocean strategy & red ocean strategy
 
BCG matrix with example
BCG matrix with exampleBCG matrix with example
BCG matrix with example
 
Focused cost leadership strategy - strategic management - Manu Melwin Joy
Focused cost leadership strategy  - strategic management - Manu Melwin JoyFocused cost leadership strategy  - strategic management - Manu Melwin Joy
Focused cost leadership strategy - strategic management - Manu Melwin Joy
 
Io & resource based model
Io & resource based modelIo & resource based model
Io & resource based model
 
Strategic Management in Nestle
Strategic Management in NestleStrategic Management in Nestle
Strategic Management in Nestle
 
What is a Strategy? Michael Porter - Harvard Business Review
What is a Strategy? Michael Porter - Harvard Business ReviewWhat is a Strategy? Michael Porter - Harvard Business Review
What is a Strategy? Michael Porter - Harvard Business Review
 
GENERIC COMPETITIVE STRATEGIES
GENERIC COMPETITIVE  STRATEGIESGENERIC COMPETITIVE  STRATEGIES
GENERIC COMPETITIVE STRATEGIES
 
Focused differentiation strategy - strategic management - Manu Melwin Joy
Focused differentiation strategy  - strategic management - Manu Melwin JoyFocused differentiation strategy  - strategic management - Manu Melwin Joy
Focused differentiation strategy - strategic management - Manu Melwin Joy
 
Stability strategies corporate level strategies - Strategic management - M...
Stability strategies    corporate level strategies - Strategic management - M...Stability strategies    corporate level strategies - Strategic management - M...
Stability strategies corporate level strategies - Strategic management - M...
 
STRATEGIC MANAGEMENT - NESTLE COMPANY
STRATEGIC MANAGEMENT - NESTLE COMPANYSTRATEGIC MANAGEMENT - NESTLE COMPANY
STRATEGIC MANAGEMENT - NESTLE COMPANY
 
L 10 red, blue and purple ocean strategies
L 10 red, blue and purple ocean strategiesL 10 red, blue and purple ocean strategies
L 10 red, blue and purple ocean strategies
 
Corporate Level Strategies
Corporate Level StrategiesCorporate Level Strategies
Corporate Level Strategies
 
Business level strategies
Business level strategiesBusiness level strategies
Business level strategies
 
99700905 cost-of-capital-solved-problems
99700905 cost-of-capital-solved-problems99700905 cost-of-capital-solved-problems
99700905 cost-of-capital-solved-problems
 
ความเข้ากันได้เชิงกลยุทธ์ Strategic fit
ความเข้ากันได้เชิงกลยุทธ์ Strategic fit ความเข้ากันได้เชิงกลยุทธ์ Strategic fit
ความเข้ากันได้เชิงกลยุทธ์ Strategic fit
 
Nestle Porter Five Force & SWOT Analysis
Nestle Porter Five Force & SWOT AnalysisNestle Porter Five Force & SWOT Analysis
Nestle Porter Five Force & SWOT Analysis
 
Unit 3 Strategic Management Grand and Generic Strategies
Unit 3 Strategic Management Grand and Generic StrategiesUnit 3 Strategic Management Grand and Generic Strategies
Unit 3 Strategic Management Grand and Generic Strategies
 
Supply chain management of cadbury
Supply chain management of cadburySupply chain management of cadbury
Supply chain management of cadbury
 
Value chain nestle analysis
Value chain nestle analysisValue chain nestle analysis
Value chain nestle analysis
 
Organization structure in international business
Organization structure in international businessOrganization structure in international business
Organization structure in international business
 

Destaque

Focus Strategy(Short Tutorial)
Focus Strategy(Short Tutorial)Focus Strategy(Short Tutorial)
Focus Strategy(Short Tutorial)
debrizz
 
Five generic competitive strategies
Five generic competitive strategiesFive generic competitive strategies
Five generic competitive strategies
yutkey
 
Five generic competitive strategies
Five generic competitive strategiesFive generic competitive strategies
Five generic competitive strategies
dragon888
 
Competitive strategies
Competitive strategiesCompetitive strategies
Competitive strategies
Geetika Madhur
 
Porter’s generic competitive strategies
Porter’s generic competitive strategiesPorter’s generic competitive strategies
Porter’s generic competitive strategies
Chetna Setia
 
Johnson & johnson Business Strategy
Johnson & johnson Business StrategyJohnson & johnson Business Strategy
Johnson & johnson Business Strategy
Priyanka Gujral
 
Value chain analysis
Value chain analysisValue chain analysis
Value chain analysis
Monish rm
 

Destaque (18)

Focus Strategy(Short Tutorial)
Focus Strategy(Short Tutorial)Focus Strategy(Short Tutorial)
Focus Strategy(Short Tutorial)
 
Industry driving forces
Industry driving forcesIndustry driving forces
Industry driving forces
 
Porter’s five forces and generic strategies
Porter’s five forces and generic strategiesPorter’s five forces and generic strategies
Porter’s five forces and generic strategies
 
5 steps to create the extreme focus habit
5 steps to create the extreme focus habit5 steps to create the extreme focus habit
5 steps to create the extreme focus habit
 
PORTER'S GENERIC STRATEGIES
PORTER'S GENERIC STRATEGIESPORTER'S GENERIC STRATEGIES
PORTER'S GENERIC STRATEGIES
 
Five generic competitive strategies
Five generic competitive strategiesFive generic competitive strategies
Five generic competitive strategies
 
Poter's generic strategy model
Poter's generic strategy modelPoter's generic strategy model
Poter's generic strategy model
 
Johnson & johnson
Johnson & johnsonJohnson & johnson
Johnson & johnson
 
Generic competitive strategies presentation
Generic competitive strategies presentationGeneric competitive strategies presentation
Generic competitive strategies presentation
 
Five generic competitive strategies
Five generic competitive strategiesFive generic competitive strategies
Five generic competitive strategies
 
Competitive strategies
Competitive strategiesCompetitive strategies
Competitive strategies
 
Porter’s generic competitive strategies
Porter’s generic competitive strategiesPorter’s generic competitive strategies
Porter’s generic competitive strategies
 
SWOT Analysis
SWOT AnalysisSWOT Analysis
SWOT Analysis
 
Competitive Advantage And Core Competencies
Competitive Advantage And Core CompetenciesCompetitive Advantage And Core Competencies
Competitive Advantage And Core Competencies
 
Focus strategy
Focus strategyFocus strategy
Focus strategy
 
Johnson & johnson Business Strategy
Johnson & johnson Business StrategyJohnson & johnson Business Strategy
Johnson & johnson Business Strategy
 
Competitive Strategy
Competitive StrategyCompetitive Strategy
Competitive Strategy
 
Value chain analysis
Value chain analysisValue chain analysis
Value chain analysis
 

Semelhante a Five Generic Competitive Strategies

Generic competitive strategy
Generic competitive strategyGeneric competitive strategy
Generic competitive strategy
rockshimu
 
Strategy DevelopmentWeek 3Objectives Week 3Devel.docx
Strategy DevelopmentWeek 3Objectives Week 3Devel.docxStrategy DevelopmentWeek 3Objectives Week 3Devel.docx
Strategy DevelopmentWeek 3Objectives Week 3Devel.docx
johniemcm5zt
 
48768268 porter-s-generic-strategies
48768268 porter-s-generic-strategies48768268 porter-s-generic-strategies
48768268 porter-s-generic-strategies
shrund
 

Semelhante a Five Generic Competitive Strategies (20)

Business level strategies
Business level strategiesBusiness level strategies
Business level strategies
 
Generic competitive strategy
Generic competitive strategy Generic competitive strategy
Generic competitive strategy
 
2. Porter s Generic Strategies
2. Porter s Generic Strategies2. Porter s Generic Strategies
2. Porter s Generic Strategies
 
Business level strategies
Business level strategiesBusiness level strategies
Business level strategies
 
Presentation 1
Presentation 1Presentation 1
Presentation 1
 
competetive advantage.pdf
competetive advantage.pdfcompetetive advantage.pdf
competetive advantage.pdf
 
Porters
PortersPorters
Porters
 
Generic competitive strategy
Generic competitive strategyGeneric competitive strategy
Generic competitive strategy
 
Chap 05
Chap 05Chap 05
Chap 05
 
Ppt Ch05
Ppt Ch05Ppt Ch05
Ppt Ch05
 
Competitive strategy
Competitive strategyCompetitive strategy
Competitive strategy
 
Module 5 generic competitive strategies (1)
Module 5 generic competitive strategies (1)Module 5 generic competitive strategies (1)
Module 5 generic competitive strategies (1)
 
MGMT449 chap005
MGMT449 chap005MGMT449 chap005
MGMT449 chap005
 
L5
L5L5
L5
 
Unit 5- Strategic options and choice techniques
Unit 5- Strategic options and choice techniquesUnit 5- Strategic options and choice techniques
Unit 5- Strategic options and choice techniques
 
The Five Generic Competitive Strategies : Which One to Employ?
The Five Generic Competitive Strategies : Which One to Employ?The Five Generic Competitive Strategies : Which One to Employ?
The Five Generic Competitive Strategies : Which One to Employ?
 
Dab51module 3
Dab51module 3Dab51module 3
Dab51module 3
 
Strategy DevelopmentWeek 3Objectives Week 3Devel.docx
Strategy DevelopmentWeek 3Objectives Week 3Devel.docxStrategy DevelopmentWeek 3Objectives Week 3Devel.docx
Strategy DevelopmentWeek 3Objectives Week 3Devel.docx
 
48768268 porter-s-generic-strategies
48768268 porter-s-generic-strategies48768268 porter-s-generic-strategies
48768268 porter-s-generic-strategies
 
Building Competitive Advantage
Building Competitive AdvantageBuilding Competitive Advantage
Building Competitive Advantage
 

Último

The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
heathfieldcps1
 

Último (20)

Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptx
 
How to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxHow to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptx
 
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
Single or Multiple melodic lines structure
Single or Multiple melodic lines structureSingle or Multiple melodic lines structure
Single or Multiple melodic lines structure
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptx
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
 
Plant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptxPlant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptx
 
Interdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxInterdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptx
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptxOn_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
On_Translating_a_Tamil_Poem_by_A_K_Ramanujan.pptx
 

Five Generic Competitive Strategies

  • 2. The Five Generic Competitive Strategies Low-Cost Provider Strategy Broad Differentiation Strategy Focused Low Cost Strategy Focused Differentiation Strategy Best-Cost Provider Strategy
  • 4. Competitive Strategy  Competitive Strategy is a long-term action plan for how a firm will compete after evaluating its strengths and weaknesses.  Competitive Strategy is defined as a "framework for making decisions that create results in a competitive market.“  The competitive theory was proposed by Michael Porter in 1980
  • 5. Low-Cost Provider Strategy  Effective Low-Cost Approaches: Pursue cost-savings that are difficult imitate. Avoid reducing product quality to unacceptable levels.  Competitive Advantages and Risks: Greater total profits and increased market share gained from underpricing competitors. Larger profit margins when selling products at prices comparable to and competitive with rivals. Low pricing does not attract enough new buyers. Rival’s retaliatory price cutting set off a price war.
  • 6. Pitfalls of a Low-Cost Provider Strategy  Lowering selling prices results in gains that are smaller than the increases in total costs, reducing profits rather than raising them.  Relying on a cost advantage that is not sustainable because rivals can copy or otherwise overcome it.  Becoming too fixated on cost reduction such that the firm’s offering is too features-poor to generate sufficient buyer appeal.
  • 7. Broad Differentiation Strategy  Effective Differentiation Approaches: Carefully study buyer needs and behaviors, values and willingness to pay a unique product or service. Incorporate features that both appeal to buyers and create a sustainably distinctive product offering. Use higher prices to recoup differentiation costs.  Advantages of Differentiation: Premium prices for products Increased unit sales Brand loyalty
  • 8. Pitfalls of a Broad Differentiation Strategy  Relying on product attributes easily copied by rivals.  Introducing product attributes that do not evoke an enthusiastic buyer response.  Eroding profitability by overspending on efforts to differentiate the firm’s product offering.  Not opening up meaningful gaps in quality, service, or performance features vis-à-vis the products of rivals.  Adding frills and features such that the product exceeds the needs and uses of most buyers.  Charging too high a price premium.
  • 10.  Companies use Focus strategies to concentrate on a particular market, by understanding the dynamics of that market and the unique needs of customers within it.  This helps the companies to develop uniquely low cost or well-specified products for the market.  They tend to build strong brand loyalty amongst their customers.
  • 11. Example: Tata Starbucks • Tata Starbucks Ltd is a 50:50 joint venture company. • It was first launched on October 2012 in India • Tata Starbucks is targeted at urban youths, office goers and families. • Localized menu which are loved by the Indians.
  • 13. Focused Low Cost Strategy  It aims at securing competitive advantage by selling products at lower prices than those of its competitors.  It concentrate on selling products at a low cost to a narrow target segment.  The main objective is to serve niche buyers better than the rivals.  The features of the products offered are tailored according to the need and taste of the niche buyers.
  • 14. Example: Google Nexus 5 • Offers advanced features at a price much lower than its competitors. • Specially targeted at geeks and software developers who want to customize the device to a great extent. • Value for Money (VFM) device.
  • 15. Focused Differentiation Strategy  Pursuing strategic differentiation within a focused market.  In the focused differentiation strategy, a company aims to differentiate its products within a small number of target market segments.  Focused differentiation strategy is most effective when consumers have different preferences or requirements and when rival firms are not attempting to specialize in the same target segment.
  • 16. Example: Apple iPhone • Positioned itself as a status symbol • Targeted at urban youths and office goers in developed countries. • Finger Print Scanner. • The only smartphone in the world to run on the iOS platform.
  • 17. Best cost Provider: Core concept Best cost provider strategies are a hybrid of low cost provider and differentiation strategies that aim at providing desired quality/features/performance/service attributes while beating rivals on price
  • 18. Best-Cost Provider Strategy  Striving to give customers more value for the money by combining an emphasis on low cost with an emphasis on upscale differentiation  Combines low-cost and differentiation  The objective is to create superior value by meeting or beating customer expectation on product attributes and beating their price expectations  Keys to success:  Match close competitors on key product attributes and beat them on cost  Expertise at incorporating upscale product attributes at a lower cost than competitors  Contain costs by providing customers a better product
  • 19. Advantages of Best-Cost Provider Strategy  Competitive advantage comes from matching close competitors on key product attributes and beating them on price  Most successful best-cost providers have skills to simultaneously manage costs down and product quality up  Best-cost provider can often beat an overall low-cost strategy and a broad differentiation strategy where  Customer diversity makes product differentiation the norm  Many customers are price and value sensitive