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The Types of Franchising
       Four Types of Franchising
       How Does a Franchise Work?
       How to Structure a Franchise
       What is Included in a Franchise Agreement?


Types of Franchises
By Tanisha Coffey, eHow Contributor



The main distinguishing feature of a franchise is its structure--in other words, the rights that the
franchisor allows a franchisee to have regarding the franchisor's products or services. However, a
secondary classification of franchise types does exist; it's based on the type of franchise
ownership. The following is an overview of the types of franchise structures and ownership
classifications.

Related Searches:

       Buying a Franchise
       Franchise Franchising

   1. Manufacturer Franchise Structure
           o   One of the lesser-known franchise structures is called a manufacturer franchise.
               The focus of this type of franchise, as the name suggests, is on the manufacturing
               phase of a product's lifecycle. Owners of a manufacturer franchise have the right
               to manufacture a franchisor's product. In some cases, he also may have the right
               to sell and distribute the products as well.

       Product Franchise Structure
           o   Those who buy into a business structured as a product franchise are purchasing
               the right to sell and/or distribute a particular product from a manufacturer. For
               example, an auto repair shop owner may decide that he wants to sell tires in order
               to add a revenue stream for the business. In order to have inventory on hand,
               selected tire manufacturers may require that the auto shop become a product
               franchisee before it allows the shop to carry its tires.

       Business Format Franchise Structure
           o   The most common type of franchise structure is the business format franchise. In
               this type of franchise, the franchisee is buying the right to more than just
               producing and distributing a franchisor's product as in the manufacturer type of
franchise, and more than simply selling a franchisor's product as in the product
                type of franchise. Instead, entrepreneurs who choose the franchise business format
                are really purchasing the franchisor's strategic business operation model, which
                has proven to be effective; and the right to produce, distribute and/or sell the
                franchisor's goods and/or services comes along with that purchase.

        Single-Unit Franchise Ownership
            o   As stated earlier, types of franchises are categorized not only by the structure but
                also by ownership. The most common type of franchise ownership is one that is
                offered as a single-unit franchise. This type of franchisee purchases the right to
                own and operate one franchise location. Most entrepreneurs who invest in a
                franchise---whether as a business format franchisee, a product franchisee or a
                manufacturer franchisee---buy into the franchise as this type of franchise owner.

        Multi-Unit & Area Development Franchise Ownership
            o   Aggressive or experienced franchisees may opt for a more involved type of
                franchise ownership such as multi-unit franchise ownership or area development
                franchise ownership. The two types of franchise ownership types are similar in
                that the franchise owner has more to manage than a single-unit franchise owner
                and they differ only in how and what is managed. The multi-unit franchise owner
                manages multiple franchise locations while the area development franchise owner
                typically owns a single franchise that has the right to do business across a vast
                area---multiple cities or states, for instance.

Sponsored Links

        RSM Sales & Ops Planningwww.rsm.nl/s-op


Read more: Types of Franchises | eHow.com http://www.ehow.com/about_5343691_types-
franchises.html#ixzz1np13Hahx

                             Entering a Franchise Agreement
This brochure has been prepared by the Maryland State Bar Association's Public Awareness Committee.
It is intended to inform the public and not serve as legal advice.

INTRODUCTION

Entering a franchise arrangement is one option to start your own business with minimum risk. Although
some franchises offer tried and true plans for business opportunities, prospective franchisees must be
wary of franchisers who appear to offer sure-fire methods for success while struggling themselves to stay
alive in the market. The mere fact that a business is franchised is not a guarantee of its success. If you
are considering entering a franchise agreement, be prepared to do the same research and careful
planning that go with any start-up venture.
THINGS TO KNOW BEFORE CHOOSING A FRANCHISE

Before you decide that franchising is right for you, consider several factors. Investigating and closely
comparing three or four franchisers will give you an idea of "norms" in the industry. Information about a
franchiser and its expectations can be obtained from the franchiser and various governmental and trade
organizations. As a prospective franchisee, you should obtain as much information as possible. The list
below is far from being all-inclusive; however, it provides a guide for essential issues to evaluate:

        Just as in any business venture, franchised businesses are subject to market fluctuations and
        economic trends. You should obtain a thorough analysis of an area's demographics to decide if
        the potential location is prime for such an operation. Just because a restaurant is successful in
        southern California does not mean it will be successful in Maryland.
        Evaluate your knowledge of the franchise business. How much, if any, experience do you have in
        the area? If you do not have much experience, decide whether the franchiser's training program
        will compensate for your lack of experience.
        Be willing to devote a great deal of time, effort and money to the operation. Franchisers often
        require that the franchisee be personally involved in the day-to-day operations of the business
        and personally guarantee the financial obligations of the business. Do not be deceived. You will
        not simply negotiate the deal and wait for the profits to roll in.
        Find out how many franchises the franchiser owns. Significant franchiser ownership may show
        the franchiser's confidence in its product and create common interests between the franchiser
        and franchisee.
        The cash needs for the franchise operations are similar to any other start-up business. As a
        franchisee, you must pay a franchise fee in addition to financing the premises, equipment,
        advertising and operating capital. Franchisers will usually provide an estimate of capital required
        to start, but it is best to obtain an independent evaluation.
        As a franchisee, you will be required to follow the franchiser's operational requirements. Often,
        such requirements are all-encompassing. Therefore, if you are an independent person who
        prefers to do things your own way, you should evaluate whether you can operate within the
        structures of the franchise.

ENTERING A FRANCHISE AGREEMENT

After narrowing down the field and deciding upon one or two franchises, carefully scrutinize the franchise
agreements. Depending upon the franchiser, you should be able to successfully negotiate some terms of
the agreement. Franchisers generally will not agree to major variations; however, the widely-held notion
tha franchise agreements are nonnegotiable is not true. Below are some issues that may arise when
reviewing franchise agreements. Although these issues will not arise until negotiations begin, keep them
in mind when comparing franchises in the first stages of investigating business opportunities.

        You will be required to pay a franchise fee set by the franchiser. Usually, they offer two main
        selling points: a trademark and a marketing or business plan. Potential franchisees should assess
        the strength and image of the trademark, and its potential confusion with other trademarks.
        Consulting an Intellectual Property attorney if possible, may be helpful in making such an
        assessment. Moreover, the franchise, agreement should contain specific representations
        regarding ownership and genuiness of the trademark. The franchise agreement should also
        obligate the franchiser to indemnify you, the franchisee, from any claims by third parties
        challenging the validity or use of the trademark. Bearing in mind the potential location of the
        operation, you should arrange for an independent evaluation of the business strategy.
        In addition to the up-front franchise fee and royalties that you may be required to pay, additional
        hidden costs may be associated with the franchise operation. These hidden costs can come in
        many forms such as accounting fees, lease location expenses and supervision fees.
        Furthermore, the franchiser may be receiving additional sources of revenue from the franchise
        arrangement, such as rebates from suppliers.
You should carefully consider the geographic scope of your proposed franchises territory while
        keeping in mind its location and your ultimate business plan.
        The franchise term is an issue that is sometimes disputed. Franchisers typically grant terms of
        eight to 15 years. You, as the franchisee, should ask for a term that allows you to establish the
        business and recover your capital costs. Be careful; franchisers can terminate some franchise
        agreements at will upon written notice to the franchisee. Although the franchiser may insist on
        flexibility, it is not in your best interest, especially if you must pay a substantial up-front fee.
        You and the franchiser must also agree upon: the ability to renew the agreement; what will
        happen to the franchise if the franchisee dies; whether the franchiser can sell competitive
        products; and the amount of ongoing services that the franchiser will provide during the term of
        the agreement. While these issues are too complicated to consider here, be aware that important
        business and legal issues arise when entering a franchise arrangement. You should consult a
        lawyer and an accountant before entering such an arrangement.

SOURCES OF INFORMATION ABOUT THE FRANCHISE

Obtain information from several sources. First, ask the franchiser for a list of all existing and past
franchisees with names, addresses and telephone numbers, and call as many as possible. Ask questions
about the business and about the franchisers representations. Any reluctance by a franchiser to provide
this information should cause concern.

Next, each franchiser doing business in Maryland must register with the State. Registration requires the
franchiser to file a disclosure document, called a prospectus, which contains important information
describing the franchise. By law, the prospectus must provide pertinent details about the franchise offer,
including the franchise fee or information about the way the fee will be set. Moreover, a franchiser must
provide a franchisee with a copy of the prospectus and copy of any agreement involved in the sale of the
franchise. Such copies must be provided either the first time the franchiser and franchisee meet, or within
10 days before any contract is signed or payment is made that relates to the franchise.

If the franchiser will not provide this information, you may contact the Office of the Attorney General to
report this conduct and/or to obtain the prospectus, if one has been filed. You should also contact the
Attorney General's Office and/or a private attorney if the franchiser provides you with false or misleading
information. Write or call: Securities Commissioner, Office of the Attorney General, 200 Saint Paul Place,
Baltimore, Maryland 21202-2020, (410) 576-6360. You may visit the Attorney General's website at
www.oag.state.md.us; franchise information may be found under "Securities."

And finally, the International Franchise Association (IFA), a trade organization located in Washington, DC
provides information about franchise opportunities, individual franchisers and franchising arrangements.
The IFA makes this information available to the public through a series of books, tapes and pamphlets.
For a list of materials, write or call International Franchise Association, 1350 New York Avenue, Suite
900, Washington, DC 20005, (202) 628-8000.

                  Entering a Franchise Agreement © 1994, MSBA, Inc. Revised 2002
      All rights reserved. No part of this work may be reproduced in any form without written
                        permission from the Maryland State Bar Association.

Top 5 To Try

        The Types of Franchising
        Four Types of Franchising
        How Does a Franchise Work?
        How to Structure a Franchise
        What is Included in a Franchise Agreement?
Ads by Google


Types of Franchises
By Tanisha Coffey, eHow Contributor




       Print this article

The main distinguishing feature of a franchise is its structure--in other words, the rights that the
franchisor allows a franchisee to have regarding the franchisor's products or services. However, a
secondary classification of franchise types does exist; it's based on the type of franchise
ownership. The following is an overview of the types of franchise structures and ownership
classifications.

Related Searches:

       Buying a Franchise
       Franchise Franchising

   1. Manufacturer Franchise Structure
           o   One of the lesser-known franchise structures is called a manufacturer franchise.
               The focus of this type of franchise, as the name suggests, is on the manufacturing
               phase of a product's lifecycle. Owners of a manufacturer franchise have the right
               to manufacture a franchisor's product. In some cases, he also may have the right
               to sell and distribute the products as well.

       Product Franchise Structure
           o   Those who buy into a business structured as a product franchise are purchasing
               the right to sell and/or distribute a particular product from a manufacturer. For
               example, an auto repair shop owner may decide that he wants to sell tires in order
               to add a revenue stream for the business. In order to have inventory on hand,
               selected tire manufacturers may require that the auto shop become a product
               franchisee before it allows the shop to carry its tires.

       Business Format Franchise Structure
           o   The most common type of franchise structure is the business format franchise. In
               this type of franchise, the franchisee is buying the right to more than just
               producing and distributing a franchisor's product as in the manufacturer type of
               franchise, and more than simply selling a franchisor's product as in the product
               type of franchise. Instead, entrepreneurs who choose the franchise business format
               are really purchasing the franchisor's strategic business operation model, which
               has proven to be effective; and the right to produce, distribute and/or sell the
               franchisor's goods and/or services comes along with that purchase.

       Single-Unit Franchise Ownership
           o   As stated earlier, types of franchises are categorized not only by the structure but
               also by ownership. The most common type of franchise ownership is one that is
               offered as a single-unit franchise. This type of franchisee purchases the right to
               own and operate one franchise location. Most entrepreneurs who invest in a
               franchise---whether as a business format franchisee, a product franchisee or a
               manufacturer franchisee---buy into the franchise as this type of franchise owner.
Multi-Unit & Area Development Franchise Ownership
          o   Aggressive or experienced franchisees may opt for a more involved type of
              franchise ownership such as multi-unit franchise ownership or area development
              franchise ownership. The two types of franchise ownership types are similar in
              that the franchise owner has more to manage than a single-unit franchise owner
              and they differ only in how and what is managed. The multi-unit franchise owner
              manages multiple franchise locations while the area development franchise owner
              typically owns a single franchise that has the right to do business across a vast
              area---multiple cities or states, for instance.

Sponsored Links

      RSM Sales & Ops Planningwww.rsm.nl/s-op

      Good collaboration drives success in the supply chain. Learn how?

      Nairobi Organisationswww.Mocality.co.ke

      An Extensive List of Organisations with Contact Details. Search Now!

      Entrepreneurship Schoolwww.london.edu/summerschool

      Get your business launched with help from top entrepreneurs

      Small Business Start UpRegus.co.ke/Start-Up

      Reduce your Office costs. Get a Virtual Office today!

Related Searches
      Franchises


Read more: Types of Franchises | eHow.com http://www.ehow.com/about_5343691_types-
franchises.html#ixzz1npu5UxAA

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The types of franchising

  • 1. The Types of Franchising Four Types of Franchising How Does a Franchise Work? How to Structure a Franchise What is Included in a Franchise Agreement? Types of Franchises By Tanisha Coffey, eHow Contributor The main distinguishing feature of a franchise is its structure--in other words, the rights that the franchisor allows a franchisee to have regarding the franchisor's products or services. However, a secondary classification of franchise types does exist; it's based on the type of franchise ownership. The following is an overview of the types of franchise structures and ownership classifications. Related Searches: Buying a Franchise Franchise Franchising 1. Manufacturer Franchise Structure o One of the lesser-known franchise structures is called a manufacturer franchise. The focus of this type of franchise, as the name suggests, is on the manufacturing phase of a product's lifecycle. Owners of a manufacturer franchise have the right to manufacture a franchisor's product. In some cases, he also may have the right to sell and distribute the products as well. Product Franchise Structure o Those who buy into a business structured as a product franchise are purchasing the right to sell and/or distribute a particular product from a manufacturer. For example, an auto repair shop owner may decide that he wants to sell tires in order to add a revenue stream for the business. In order to have inventory on hand, selected tire manufacturers may require that the auto shop become a product franchisee before it allows the shop to carry its tires. Business Format Franchise Structure o The most common type of franchise structure is the business format franchise. In this type of franchise, the franchisee is buying the right to more than just producing and distributing a franchisor's product as in the manufacturer type of
  • 2. franchise, and more than simply selling a franchisor's product as in the product type of franchise. Instead, entrepreneurs who choose the franchise business format are really purchasing the franchisor's strategic business operation model, which has proven to be effective; and the right to produce, distribute and/or sell the franchisor's goods and/or services comes along with that purchase. Single-Unit Franchise Ownership o As stated earlier, types of franchises are categorized not only by the structure but also by ownership. The most common type of franchise ownership is one that is offered as a single-unit franchise. This type of franchisee purchases the right to own and operate one franchise location. Most entrepreneurs who invest in a franchise---whether as a business format franchisee, a product franchisee or a manufacturer franchisee---buy into the franchise as this type of franchise owner. Multi-Unit & Area Development Franchise Ownership o Aggressive or experienced franchisees may opt for a more involved type of franchise ownership such as multi-unit franchise ownership or area development franchise ownership. The two types of franchise ownership types are similar in that the franchise owner has more to manage than a single-unit franchise owner and they differ only in how and what is managed. The multi-unit franchise owner manages multiple franchise locations while the area development franchise owner typically owns a single franchise that has the right to do business across a vast area---multiple cities or states, for instance. Sponsored Links RSM Sales & Ops Planningwww.rsm.nl/s-op Read more: Types of Franchises | eHow.com http://www.ehow.com/about_5343691_types- franchises.html#ixzz1np13Hahx Entering a Franchise Agreement This brochure has been prepared by the Maryland State Bar Association's Public Awareness Committee. It is intended to inform the public and not serve as legal advice. INTRODUCTION Entering a franchise arrangement is one option to start your own business with minimum risk. Although some franchises offer tried and true plans for business opportunities, prospective franchisees must be wary of franchisers who appear to offer sure-fire methods for success while struggling themselves to stay alive in the market. The mere fact that a business is franchised is not a guarantee of its success. If you are considering entering a franchise agreement, be prepared to do the same research and careful planning that go with any start-up venture.
  • 3. THINGS TO KNOW BEFORE CHOOSING A FRANCHISE Before you decide that franchising is right for you, consider several factors. Investigating and closely comparing three or four franchisers will give you an idea of "norms" in the industry. Information about a franchiser and its expectations can be obtained from the franchiser and various governmental and trade organizations. As a prospective franchisee, you should obtain as much information as possible. The list below is far from being all-inclusive; however, it provides a guide for essential issues to evaluate: Just as in any business venture, franchised businesses are subject to market fluctuations and economic trends. You should obtain a thorough analysis of an area's demographics to decide if the potential location is prime for such an operation. Just because a restaurant is successful in southern California does not mean it will be successful in Maryland. Evaluate your knowledge of the franchise business. How much, if any, experience do you have in the area? If you do not have much experience, decide whether the franchiser's training program will compensate for your lack of experience. Be willing to devote a great deal of time, effort and money to the operation. Franchisers often require that the franchisee be personally involved in the day-to-day operations of the business and personally guarantee the financial obligations of the business. Do not be deceived. You will not simply negotiate the deal and wait for the profits to roll in. Find out how many franchises the franchiser owns. Significant franchiser ownership may show the franchiser's confidence in its product and create common interests between the franchiser and franchisee. The cash needs for the franchise operations are similar to any other start-up business. As a franchisee, you must pay a franchise fee in addition to financing the premises, equipment, advertising and operating capital. Franchisers will usually provide an estimate of capital required to start, but it is best to obtain an independent evaluation. As a franchisee, you will be required to follow the franchiser's operational requirements. Often, such requirements are all-encompassing. Therefore, if you are an independent person who prefers to do things your own way, you should evaluate whether you can operate within the structures of the franchise. ENTERING A FRANCHISE AGREEMENT After narrowing down the field and deciding upon one or two franchises, carefully scrutinize the franchise agreements. Depending upon the franchiser, you should be able to successfully negotiate some terms of the agreement. Franchisers generally will not agree to major variations; however, the widely-held notion tha franchise agreements are nonnegotiable is not true. Below are some issues that may arise when reviewing franchise agreements. Although these issues will not arise until negotiations begin, keep them in mind when comparing franchises in the first stages of investigating business opportunities. You will be required to pay a franchise fee set by the franchiser. Usually, they offer two main selling points: a trademark and a marketing or business plan. Potential franchisees should assess the strength and image of the trademark, and its potential confusion with other trademarks. Consulting an Intellectual Property attorney if possible, may be helpful in making such an assessment. Moreover, the franchise, agreement should contain specific representations regarding ownership and genuiness of the trademark. The franchise agreement should also obligate the franchiser to indemnify you, the franchisee, from any claims by third parties challenging the validity or use of the trademark. Bearing in mind the potential location of the operation, you should arrange for an independent evaluation of the business strategy. In addition to the up-front franchise fee and royalties that you may be required to pay, additional hidden costs may be associated with the franchise operation. These hidden costs can come in many forms such as accounting fees, lease location expenses and supervision fees. Furthermore, the franchiser may be receiving additional sources of revenue from the franchise arrangement, such as rebates from suppliers.
  • 4. You should carefully consider the geographic scope of your proposed franchises territory while keeping in mind its location and your ultimate business plan. The franchise term is an issue that is sometimes disputed. Franchisers typically grant terms of eight to 15 years. You, as the franchisee, should ask for a term that allows you to establish the business and recover your capital costs. Be careful; franchisers can terminate some franchise agreements at will upon written notice to the franchisee. Although the franchiser may insist on flexibility, it is not in your best interest, especially if you must pay a substantial up-front fee. You and the franchiser must also agree upon: the ability to renew the agreement; what will happen to the franchise if the franchisee dies; whether the franchiser can sell competitive products; and the amount of ongoing services that the franchiser will provide during the term of the agreement. While these issues are too complicated to consider here, be aware that important business and legal issues arise when entering a franchise arrangement. You should consult a lawyer and an accountant before entering such an arrangement. SOURCES OF INFORMATION ABOUT THE FRANCHISE Obtain information from several sources. First, ask the franchiser for a list of all existing and past franchisees with names, addresses and telephone numbers, and call as many as possible. Ask questions about the business and about the franchisers representations. Any reluctance by a franchiser to provide this information should cause concern. Next, each franchiser doing business in Maryland must register with the State. Registration requires the franchiser to file a disclosure document, called a prospectus, which contains important information describing the franchise. By law, the prospectus must provide pertinent details about the franchise offer, including the franchise fee or information about the way the fee will be set. Moreover, a franchiser must provide a franchisee with a copy of the prospectus and copy of any agreement involved in the sale of the franchise. Such copies must be provided either the first time the franchiser and franchisee meet, or within 10 days before any contract is signed or payment is made that relates to the franchise. If the franchiser will not provide this information, you may contact the Office of the Attorney General to report this conduct and/or to obtain the prospectus, if one has been filed. You should also contact the Attorney General's Office and/or a private attorney if the franchiser provides you with false or misleading information. Write or call: Securities Commissioner, Office of the Attorney General, 200 Saint Paul Place, Baltimore, Maryland 21202-2020, (410) 576-6360. You may visit the Attorney General's website at www.oag.state.md.us; franchise information may be found under "Securities." And finally, the International Franchise Association (IFA), a trade organization located in Washington, DC provides information about franchise opportunities, individual franchisers and franchising arrangements. The IFA makes this information available to the public through a series of books, tapes and pamphlets. For a list of materials, write or call International Franchise Association, 1350 New York Avenue, Suite 900, Washington, DC 20005, (202) 628-8000. Entering a Franchise Agreement © 1994, MSBA, Inc. Revised 2002 All rights reserved. No part of this work may be reproduced in any form without written permission from the Maryland State Bar Association. Top 5 To Try The Types of Franchising Four Types of Franchising How Does a Franchise Work? How to Structure a Franchise What is Included in a Franchise Agreement?
  • 5. Ads by Google Types of Franchises By Tanisha Coffey, eHow Contributor Print this article The main distinguishing feature of a franchise is its structure--in other words, the rights that the franchisor allows a franchisee to have regarding the franchisor's products or services. However, a secondary classification of franchise types does exist; it's based on the type of franchise
  • 6. ownership. The following is an overview of the types of franchise structures and ownership classifications. Related Searches: Buying a Franchise Franchise Franchising 1. Manufacturer Franchise Structure o One of the lesser-known franchise structures is called a manufacturer franchise. The focus of this type of franchise, as the name suggests, is on the manufacturing phase of a product's lifecycle. Owners of a manufacturer franchise have the right to manufacture a franchisor's product. In some cases, he also may have the right to sell and distribute the products as well. Product Franchise Structure o Those who buy into a business structured as a product franchise are purchasing the right to sell and/or distribute a particular product from a manufacturer. For example, an auto repair shop owner may decide that he wants to sell tires in order to add a revenue stream for the business. In order to have inventory on hand, selected tire manufacturers may require that the auto shop become a product franchisee before it allows the shop to carry its tires. Business Format Franchise Structure o The most common type of franchise structure is the business format franchise. In this type of franchise, the franchisee is buying the right to more than just producing and distributing a franchisor's product as in the manufacturer type of franchise, and more than simply selling a franchisor's product as in the product type of franchise. Instead, entrepreneurs who choose the franchise business format are really purchasing the franchisor's strategic business operation model, which has proven to be effective; and the right to produce, distribute and/or sell the franchisor's goods and/or services comes along with that purchase. Single-Unit Franchise Ownership o As stated earlier, types of franchises are categorized not only by the structure but also by ownership. The most common type of franchise ownership is one that is offered as a single-unit franchise. This type of franchisee purchases the right to own and operate one franchise location. Most entrepreneurs who invest in a franchise---whether as a business format franchisee, a product franchisee or a manufacturer franchisee---buy into the franchise as this type of franchise owner.
  • 7. Multi-Unit & Area Development Franchise Ownership o Aggressive or experienced franchisees may opt for a more involved type of franchise ownership such as multi-unit franchise ownership or area development franchise ownership. The two types of franchise ownership types are similar in that the franchise owner has more to manage than a single-unit franchise owner and they differ only in how and what is managed. The multi-unit franchise owner manages multiple franchise locations while the area development franchise owner typically owns a single franchise that has the right to do business across a vast area---multiple cities or states, for instance. Sponsored Links RSM Sales & Ops Planningwww.rsm.nl/s-op Good collaboration drives success in the supply chain. Learn how? Nairobi Organisationswww.Mocality.co.ke An Extensive List of Organisations with Contact Details. Search Now! Entrepreneurship Schoolwww.london.edu/summerschool Get your business launched with help from top entrepreneurs Small Business Start UpRegus.co.ke/Start-Up Reduce your Office costs. Get a Virtual Office today! Related Searches Franchises Read more: Types of Franchises | eHow.com http://www.ehow.com/about_5343691_types- franchises.html#ixzz1npu5UxAA