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Shopping customers and powerful retailers, cut-throat competition


Retail & Trade Marketing

How do you get into the shopping consumer’s good graces?    For whom?
Competition is fierce. Suppliers wrestle with tightening
margins and decreasing brand loyalty, while the battle      •	 You are responsible for marketing consumer goods as a
among retailers has never been so tough.                       supplier or as a retailer (food or non-food).
                                                            •	 You are a subcontractor for those groups (an advertising
What should you do as a retailer or supplier to hold your      or promotion agency, a consultant, etc.).
ground? Which strategy should you adopt in the fight for
the shopper?                                                Added value for you and your company

The Retail & Trade Marketing programme makes sure you       •	 You will acquire a thorough knowledge of retail and trade
are armed with the necessary foresight and resources.          marketing.
                                                            •	 You will understand the difference between the consumer
                                                               as a shopper and as a user.
                                                            •	 You will grasp the sense and nonsense involved in striving
                                                               towards a win-win-win relationship between suppliers,
                                                               retailers and consumers.




Gino Van Ossel keeps close track of
what happens in the world of retail & trade
" From the programme’s broad spectrum emerge the missing links, which
                                    in turn promotes creativity and helps generate new ideas. Gino has the
                                    ability to deliver this in a dynamic and captivating way, thus avoiding tunnel
                                    vision among retailers. The retail business model provides structure. On the
                                    basis of up-to-date real-life examples, retail professionals have to face the
                                    fact that, in addition to being retailers, they mainly are also shoppers for
                                    other retailers. “
                                    Tom Lambert – Sales Director, A.S. Adventure



Programme design                                                                    Meet your faculty

You will be amazed by our keenness for practice. Departing from well founded        •	 Prof Gino Van Ossel is an authority in
theory and concepts, we illustrate that with input from marketing practitioners        Retail & Trade Marketing.
and case studies from many different sectors.                                       •	 Patrick Molemans, Akzo Nobel, has
                                                                                       wide-ranging experience in developing
Our speakers play a prominent role in the day-to-day retail & trade marketing of       partnerships, for the Levis brand among
top companies. Draw inspiration from your fellow participants. Interaction and         others.
exchanging experiences will teach you a great deal. Together the programme
participants constitute a unique mix, including not only suppliers and retailers,   PRACTICAL INFO
but also their subcontractors. The ideal blend for you to immerse yourself
entirely in the distribution and retail world.                                      Dates and venues
                                                                                    4 days
And there’s more. Our programme also includes a retail safari, which provides       Ghent Campus: 23, 30 April &
you with a fresh perspective on retail practices and loads of ideas on how to       7, 14 May 2013
improve them.
                                                                                    Language
Module 1: Retail Business Model                                                     Dutch

•	 What does the retailer’s business model look like?                               Fee
•	 How are the retail business drivers connected?                                   € 3,095 (excl. 21% VAT)
•	 How can you, as a (branded product) manufacturer, respond to that?

Module 2: Shopper Marketing


•	 How do customers shop and which shopper segments exist?
•	 How can you influence buying behaviour by way of shopper marketing? This
   includes both shop choice and product choice.                                    The Vlerick Retail Platform
•	 How can we observe this in shops? Time for the retail safari!
                                                                                    Further improve your retail expertise:
Module 3: Category Management                                                       4 afternoons for and by retailers.
                                                                                    www.vlerick.com/retailplatform
•	 How do you optimise the selling power of a single product category?
•	 Which instruments are available to analyse and map out the performance of a
   product category?
•	 What are the roles of the retailer and the branded product manufacturer in all
   of this?

Module 4: Cross-channel Management


•	 As a supplier, how do you deal with various distribution channels?
•	 How do you set up a cooperation with independent traders and chains?
•	 Shopper Marketing 2.0: How is the Internet influencing buying and shopping
   behaviour?                                                                       Apply now!
•	 How can you use the Internet in your cross-channel approach? What are the
   consequences for retail marketing and for trade marketing?                       Please see Practical Info on the following
                                                                                    page, or visit:
                                                                                        www.vlerick.com/retailmarketing
PRACTICAL INFO

Registration                                              Online registration: quick & easy!

Action! Register online.

Questions? Please contact:
Ghita Greef
Group Product Manager
T: + 32 9 210 98 94
F: + 32 9 210 97 28
ghita.greef@vlerick.com
Reep 1
9000 Ghent, Belgium

Your certificate

If you take part in one of our programmes, you are        Register online via:
entitled to a certificate from Vlerick Business School.
                                                          www.vlerick.com/
If you successfully complete an Executive Master Class,   marketingprogrammes
you can join the Vlerick Alumni Network, a worldwide
network of over 16,000 alumni in 100 countries.

Cancellation                                              Financial benefits for you?

Consult our cancellation conditions at:                   •	 10% discount for paying members of Vlerick Alumni
www.vlerick.com/conditions                                •	 SME portfolio: subsidies for Flemish SMEs.
                                                          •	 Vlerick Social Profit Grants for organisations active in
Our team is here for you                                     the social profit sector.

                                                          You’ll find more info at: www.vlerick.com/benefits
              Ghita Greef
              Group Product Manager
              T: + 32 9 210 98 94                         Further improve your retail expertise:
              ghita.greef@vlerick.com
                                                          •	 Vlerick Retail Platform
                                                          	 4 afternoons for and by retailers
              Rian De Bruycker                            	www.vlerick.be/retailplatform
              Programme Advisor
              T: + 32 9 210 98 84                         •	 Vlerick Conversation Management Platform
              rian.debruycker@vlerick.com                 	 Become a successful Conversation Manager:
                                                          	 4 afternoons filled with interesting conceptual
                                                             frameworks and practice-based examples.
                                                          	www.vlerick.com/conversationplatform
Application form
Marketing & Sales


    EXECUTIVE EDUCATION AND RESEARCH IN 2012-2013



    MARKETING & SALES
                                                        Yes, I wish to apply for the following programme(s):

                                                         	 Introduction to Marketing Management	                    	 Product Management
                                                         	 Retail & Trade Marketing	                                	 Strategic B2B Marketing
                                                         	 Brand Management & Communication	                        	 Executive Master Class in B2B Marketing & Sales

                                                        	 	 In addition, I wish to receive more information on the management programmes of
    ENGLISH
                                                        		 Vlerick Business School that I have ticked on the reverse side of this form.




Name                                                                                          First name                                                                 M         F

Function

Company

Company address                                                                                                                                   N°                   bus

Postal code                                                               City

Country

Telephone                                                                                                   Fax

E-mail
	                     	 Yes, I would like to stay up-to-date about the activities of Vlerick Business School via e-mail.
	                     	 No, I do not want to receive information about the activities of Vlerick Business School via e-mail.

Home address                                                                                                                                      N°                   bus

Postal code                                                               City

Country

Home telephone

Invoice to be addressed to:

Name                                                                                         First name                                                                M          F

(Only fill the section below if different from company address above)

Address                                                                                                                                           N°                   bus

Postal code                                                               City

Country

VAT n°

	                     	 I am paying member of Vlerick Alumni and enjoy a 10% reduction on this programme

Date                                                -    -                       Signature



Please return this form BY FAX OR POST to:

Vlerick Business School, attn. Ghita Greef,                                                             Your contact details will be stored in a database of Vlerick Business School for
Reep 1, 9000 Ghent, Belgium, fax + 32 9 210 97 28                                                       the purpose of keeping you updated on our activities. Pursuant to the Belgian
ghita.greef@vlerick.com                                                                                 Law on privacy (Wet tot bescherming van de persoonlijke levenssfeer ten
                                                                                                        opzichte van de verwerking van persoonsgegevens) of 8 December 1992 you
You can also apply online at                                                                            are entitled to inspection and correction of data related to you as kept by
www.vlerick.com/marketingprogrammes                                                                     Vlerick Business School.
THE Programmes of
vlerick BUSINESS school

I would like to receive information on the following programmes (please tick).
Please return your contacting details to us by fax, e-mail or post.



General Management                                                  Operations & Supply Chain Management
 	 Advanced Management Programme E                                   	 Project Management D
 	 International Management Programme E                              	 Purchasing Management E
 	 Middle Management Programme D                                     	 Operational Excellence E
 	 Young Management Programme   D & E                                	 Executive Master Class in Supply Chain Management E

Accounting & Financial Management                                   Entrepreneurship
 	 Understanding Annual Reports D & E                                	 KMO Challenge D
 	 Mastering Costs and Budgets D & E                                 	 KMO Excellence D
 	 Fundamentals of Financial Management D & E                        	 Entrepreneurship for Managers   D
 	 Strategic Cost Management E
 	 Valuation of Companies E                                         People Management & Leadership
 	 Executive Master Class in Controllership E                        	 The People Manager D
 	 Executive Master Class in Corporate Finance E                     	 Executive Decision Making D
 	 Executive Master Class in Financial Analysis                      	 How to Improve Your Emotional Intelligence   D
	 and Asset Management E                                             	 Inspiring for Change D
                                                                     	 Negotiating to Create Value D & E
Human Resource Management                                            	 Self-mastery D
 	 HRM with Impact D                                                 	 Bestsellers read for you D
 	 Compensation & Benefits D
 	 Executive Master Class in Human Resource Management        D     Strategy
                                                                     	 Strategy in Action   E
ICT & Business Process Management
 	 ICT-Management D                                                 Executive Master Classes
 	 Business Process Management Workshop D & E                        	 Executive Master Class in B-to-B Marketing and Sales E
 	 Excellence in Business Process Improvement E                      	 Executive Master Class in Business Process Management E
 	 Executive Master Class in Business Process Management      E      	 Executive Master Class in Controllership E
 	 Business Intelligence Workshop E                                  	 Executive Master Class in Corporate Finance E
                                                                     	 Executive Master Class in Financial Analysis
Innovation Management                                               	 and Asset Management E
  	 Strategising for Innovation E                                    	 Executive Master Class in Human Resource Management D
  	 Entrepreneurial Innovation E                                     	 Executive Master Class in Innovation & Entrepreneurship E
  	 Corporate Innovation Management E                                	 Executive Master Class in Supply Chain Management E
  	 Executive Master Class in Innovation & Entrepreneurship   E
                                                                    MBAs
Marketing & Sales                                                    	 Full-time MBA E
 	 Introduction to Marketing Management D                            	 Executive MBA E
 	 Retail & Trade Marketing D                                        	 Executive MBA in Financial Services & Insurance   E
 	 Brand Management & Communication D
 	 Product Management D                                             Masters
 	 Strategic Business-to-Business Marketing D                        	 Masters in Financial Management E
 	 Executive Master Class in B2B Marketing and Sales   E             	 Masters in General Management E
                                                                     	 Masters in Marketing Management E


D   	 Programme in Dutch            E   	 Programme in English




More information on www.vlerick.com

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Brochure Retail & trade marketing

  • 1. Shopping customers and powerful retailers, cut-throat competition Retail & Trade Marketing How do you get into the shopping consumer’s good graces? For whom? Competition is fierce. Suppliers wrestle with tightening margins and decreasing brand loyalty, while the battle • You are responsible for marketing consumer goods as a among retailers has never been so tough. supplier or as a retailer (food or non-food). • You are a subcontractor for those groups (an advertising What should you do as a retailer or supplier to hold your or promotion agency, a consultant, etc.). ground? Which strategy should you adopt in the fight for the shopper? Added value for you and your company The Retail & Trade Marketing programme makes sure you • You will acquire a thorough knowledge of retail and trade are armed with the necessary foresight and resources. marketing. • You will understand the difference between the consumer as a shopper and as a user. • You will grasp the sense and nonsense involved in striving towards a win-win-win relationship between suppliers, retailers and consumers. Gino Van Ossel keeps close track of what happens in the world of retail & trade
  • 2. " From the programme’s broad spectrum emerge the missing links, which in turn promotes creativity and helps generate new ideas. Gino has the ability to deliver this in a dynamic and captivating way, thus avoiding tunnel vision among retailers. The retail business model provides structure. On the basis of up-to-date real-life examples, retail professionals have to face the fact that, in addition to being retailers, they mainly are also shoppers for other retailers. “ Tom Lambert – Sales Director, A.S. Adventure Programme design Meet your faculty You will be amazed by our keenness for practice. Departing from well founded • Prof Gino Van Ossel is an authority in theory and concepts, we illustrate that with input from marketing practitioners Retail & Trade Marketing. and case studies from many different sectors. • Patrick Molemans, Akzo Nobel, has wide-ranging experience in developing Our speakers play a prominent role in the day-to-day retail & trade marketing of partnerships, for the Levis brand among top companies. Draw inspiration from your fellow participants. Interaction and others. exchanging experiences will teach you a great deal. Together the programme participants constitute a unique mix, including not only suppliers and retailers, PRACTICAL INFO but also their subcontractors. The ideal blend for you to immerse yourself entirely in the distribution and retail world. Dates and venues 4 days And there’s more. Our programme also includes a retail safari, which provides Ghent Campus: 23, 30 April & you with a fresh perspective on retail practices and loads of ideas on how to 7, 14 May 2013 improve them. Language Module 1: Retail Business Model Dutch • What does the retailer’s business model look like? Fee • How are the retail business drivers connected? € 3,095 (excl. 21% VAT) • How can you, as a (branded product) manufacturer, respond to that? Module 2: Shopper Marketing • How do customers shop and which shopper segments exist? • How can you influence buying behaviour by way of shopper marketing? This includes both shop choice and product choice. The Vlerick Retail Platform • How can we observe this in shops? Time for the retail safari! Further improve your retail expertise: Module 3: Category Management 4 afternoons for and by retailers. www.vlerick.com/retailplatform • How do you optimise the selling power of a single product category? • Which instruments are available to analyse and map out the performance of a product category? • What are the roles of the retailer and the branded product manufacturer in all of this? Module 4: Cross-channel Management • As a supplier, how do you deal with various distribution channels? • How do you set up a cooperation with independent traders and chains? • Shopper Marketing 2.0: How is the Internet influencing buying and shopping behaviour? Apply now! • How can you use the Internet in your cross-channel approach? What are the consequences for retail marketing and for trade marketing? Please see Practical Info on the following page, or visit: www.vlerick.com/retailmarketing
  • 3. PRACTICAL INFO Registration Online registration: quick & easy! Action! Register online. Questions? Please contact: Ghita Greef Group Product Manager T: + 32 9 210 98 94 F: + 32 9 210 97 28 ghita.greef@vlerick.com Reep 1 9000 Ghent, Belgium Your certificate If you take part in one of our programmes, you are Register online via: entitled to a certificate from Vlerick Business School. www.vlerick.com/ If you successfully complete an Executive Master Class, marketingprogrammes you can join the Vlerick Alumni Network, a worldwide network of over 16,000 alumni in 100 countries. Cancellation Financial benefits for you? Consult our cancellation conditions at: • 10% discount for paying members of Vlerick Alumni www.vlerick.com/conditions • SME portfolio: subsidies for Flemish SMEs. • Vlerick Social Profit Grants for organisations active in Our team is here for you the social profit sector. You’ll find more info at: www.vlerick.com/benefits Ghita Greef Group Product Manager T: + 32 9 210 98 94 Further improve your retail expertise: ghita.greef@vlerick.com • Vlerick Retail Platform 4 afternoons for and by retailers Rian De Bruycker www.vlerick.be/retailplatform Programme Advisor T: + 32 9 210 98 84 • Vlerick Conversation Management Platform rian.debruycker@vlerick.com Become a successful Conversation Manager: 4 afternoons filled with interesting conceptual frameworks and practice-based examples. www.vlerick.com/conversationplatform
  • 4. Application form Marketing & Sales EXECUTIVE EDUCATION AND RESEARCH IN 2012-2013 MARKETING & SALES Yes, I wish to apply for the following programme(s): Introduction to Marketing Management Product Management Retail & Trade Marketing Strategic B2B Marketing Brand Management & Communication Executive Master Class in B2B Marketing & Sales In addition, I wish to receive more information on the management programmes of ENGLISH Vlerick Business School that I have ticked on the reverse side of this form. Name First name M F Function Company Company address N° bus Postal code City Country Telephone Fax E-mail Yes, I would like to stay up-to-date about the activities of Vlerick Business School via e-mail. No, I do not want to receive information about the activities of Vlerick Business School via e-mail. Home address N° bus Postal code City Country Home telephone Invoice to be addressed to: Name First name M F (Only fill the section below if different from company address above) Address N° bus Postal code City Country VAT n° I am paying member of Vlerick Alumni and enjoy a 10% reduction on this programme Date - - Signature Please return this form BY FAX OR POST to: Vlerick Business School, attn. Ghita Greef, Your contact details will be stored in a database of Vlerick Business School for Reep 1, 9000 Ghent, Belgium, fax + 32 9 210 97 28 the purpose of keeping you updated on our activities. Pursuant to the Belgian ghita.greef@vlerick.com Law on privacy (Wet tot bescherming van de persoonlijke levenssfeer ten opzichte van de verwerking van persoonsgegevens) of 8 December 1992 you You can also apply online at are entitled to inspection and correction of data related to you as kept by www.vlerick.com/marketingprogrammes Vlerick Business School.
  • 5. THE Programmes of vlerick BUSINESS school I would like to receive information on the following programmes (please tick). Please return your contacting details to us by fax, e-mail or post. General Management Operations & Supply Chain Management Advanced Management Programme E Project Management D International Management Programme E Purchasing Management E Middle Management Programme D Operational Excellence E Young Management Programme D & E Executive Master Class in Supply Chain Management E Accounting & Financial Management Entrepreneurship Understanding Annual Reports D & E KMO Challenge D Mastering Costs and Budgets D & E KMO Excellence D Fundamentals of Financial Management D & E Entrepreneurship for Managers D Strategic Cost Management E Valuation of Companies E People Management & Leadership Executive Master Class in Controllership E The People Manager D Executive Master Class in Corporate Finance E Executive Decision Making D Executive Master Class in Financial Analysis How to Improve Your Emotional Intelligence D and Asset Management E Inspiring for Change D Negotiating to Create Value D & E Human Resource Management Self-mastery D HRM with Impact D Bestsellers read for you D Compensation & Benefits D Executive Master Class in Human Resource Management D Strategy Strategy in Action E ICT & Business Process Management ICT-Management D Executive Master Classes Business Process Management Workshop D & E Executive Master Class in B-to-B Marketing and Sales E Excellence in Business Process Improvement E Executive Master Class in Business Process Management E Executive Master Class in Business Process Management E Executive Master Class in Controllership E Business Intelligence Workshop E Executive Master Class in Corporate Finance E Executive Master Class in Financial Analysis Innovation Management and Asset Management E Strategising for Innovation E Executive Master Class in Human Resource Management D Entrepreneurial Innovation E Executive Master Class in Innovation & Entrepreneurship E Corporate Innovation Management E Executive Master Class in Supply Chain Management E Executive Master Class in Innovation & Entrepreneurship E MBAs Marketing & Sales Full-time MBA E Introduction to Marketing Management D Executive MBA E Retail & Trade Marketing D Executive MBA in Financial Services & Insurance E Brand Management & Communication D Product Management D Masters Strategic Business-to-Business Marketing D Masters in Financial Management E Executive Master Class in B2B Marketing and Sales E Masters in General Management E Masters in Marketing Management E D Programme in Dutch E Programme in English More information on www.vlerick.com