Retail Petroleum

GAP analysis in Retail Petroleum Industry Submitted By: A.J.Sharma Chandan Kumar Diptendu Dey L.K. Gupta Ravi Sharma Vivek Sharma

Retail Petroleum Industry of India ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Retail Petroleum Industry of India ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Studying GAP 4: Sample ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Studying GAP 4: Analysis Analysis: Loyalty Program Analysis: Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Results after Factor Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Studying GAP 4: Analysis Analysis: Customers Analysis: Loyalty Program Analysis: Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],Recommendations

Retail Petroleum

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Retail Petroleum