Book review of Fish! Sticks

1.  Shahrukh Arfreen
 Vandana Gupta
 Paromita Mondal
 Manoj Kumar Shaw
 Krishna Kishore
Deoghoria
Book Review of Fish ! Sticks
Presented by :

2. About the Author
Filmmaker
Professional Speaker
Some books under his Name:
Top Performer
Fish Tales
Fish Sticks
Cats
Fish For Life

3. Harry Paul
About the Author
Senior Writer at Chart House Learning.
He lives in California.
Some books under his name:
Good to be Great
Fish Tales
Fish For Life
Fish Sticks

4. John Christensen
About the Author
Filmmaker
CEO of Chart House
Some book sunder his Name:
Boyhood of Faith
Can I be Successful
Fish Sticks
Fish Tales
Fish for Life

5. Approach to the subject :
• The author projects how a Sushi Restaurant’s working
influences the working of a hospital.
• The minute a new way of working is initiated, The gravity
pull of old habits begins.
• IT starts with real conversations.
• The idea of vision moment is intriguing.
 External energy is necessary at the beginning of any
 Attrition is a fact of life. But turnover is preventable.
 A vision is made manifest in real time by identifying and
bringing to life possibilities that are always present.

6. “A stand alone business parable that
shows you how to come up with a
vision for your business and how to
keep it alive, vital, and renewed
through tough times, such as
turnover in management and staff
or a troubled economy.”

7. Story Line
 Rhonda Bullock works in Good Samaritan she has been
promoted.
 She feels it is not working the way it used to
 She talks about it to a friend Margo Carter
 They plan for a meet at a Sushi Restaurant in…..
 There is a long queue in front of the restaurant Takara Too
 The service provided there was an inspiration to Rhonda
 She was awestruck to see how they provided for glasses to her
friend as she had forgotten and how they provided Diet Dr.
Pepper when she had just told Margo about her taste.

8. Contd..
 The little discussion with Ishy about the problem and the core
principle inspired her a lot
 When she goes back to her work place she tries to talk to her
colleagues.
 A new vice president of nursing Miss Scallpell joins in and she
asks Rhonda to ditch the Fish! Theory which they used to follow
earlier
 The other people on the sixth floor when come to know about the
ditch of the Fish! Concept they plan to revolt against it
 They hide the fish badges and continue doing there work.
 One day Rhonda takes the team to Takara Too and they discuss
more about IT.

9. Contd…
 In the meanwhile Rhonda’s step daughter Anne dies in a car
accident and she is unable to join back in hospital.
 Miss Scallpell with the help of other staff members helps
Rhonda for the funeral ceremony.
 While back in the hospital the sixth floor starts with their plan
on Find IT, Live IT, Coach IT.
 When Rhonda joins back they started with their FISH!STICKS
project.
 They organize for a Live IT contest.
 And this model was soon established all around.

10.  FISH! STICKS illustrates three major
principles for continued success and provides
concrete advice for immediate improvements
in employee morale, customer satisfaction
and productivity.
 FISH! STICKS shows how to keep work
vital, alive and fresh, while maintaining those
innovations that really works .

11.  Find IT
 Live IT
 Coach IT

12.  The most basic ingredient of any vision is the
individual IT.
 IT is our personalization of the vision.
 Vision-sustaining energy is released as we seek to
find our IT through conversation.
 The only way to find out IT inside the vision is to
talk about work with the coworkers.
 These conversations must be both real and fierce.
 Real because they require an authenticity that belies
pretense and posturing.
 Fierce because the amount of time we spend at work
makes these conversations vital to a satisfying life.

13.  Once we are clear about our IT,
opportunities to Live IT are more
obvious.
 We call these opportunities
vision moments.
 Vision-sustaining energy builds
as we live as many vision
moments as we can.
 Once we have found our IT we
must commit to living IT by
living fully the naturally
occurring vision moments.

14.  Coaching is gift we give to
each other and to our vision to
keep IT strong.
 Whether it’s about the way we
do our work or the way we
work together, the feedback
needs to flow in all directions.
 Coaching can’t be an ego trip.
We only do it for the Vision.
We Coach It.

16. This book helps in boosting the morale of :
 Fresher's as when they enter in any organization they
know their path.
 Individuals prompting them to take a step forward.
 Organizations to achieve their overall goals.
In all this book creates a great impact on the reader be it of
any age group and at any level.

17. Contd…
Thousands of organizations are using the philosophy
to bring more energy and passion to their work.Some
examples of the philosophy being applied to and their
success :
 The philosophy has spread across our organization like
an electric shock, leaving people tingling with the
energy it leaves behind.-William Hope , Arrow
Electronics UK Ltd.
 Southwest Airlines
 Ford
 Harley Davidson
 WH Smith

18.  Love your work
 Don’t underestimate others potential
 Be innovative
 Positive attitude towards job
 Make choices of your own
 Find your vision
 Live your vision
 Coach it

19. o Helps to change the attitude.
o Learning from anything.
o Nothing is impossible.
o Motivate people to take pride in what they do.
o Constant flow of positive feeling.