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Daniel	
  Szuc	
  
@dszuc	
  
Global	
  UX	
  
A	
  JOURNEY	
  
www.huffingtonpost.ca/david-­‐suzuki/bhutan-­‐gnh_b_3233429.html	
  
www.huffingtonpost.ca/david-­‐suzuki/bhutan-­‐gnh_b_3233429.html	
  
"There cannot be enduring peace,
prosperity, equality and brotherhood in this
world if our aims are so separate and
divergent - if we do not accept that in the
end we are people, all alike, sharing the
earth among ourselves and also with other
sentient beings.”
- Crown Prince Jigme Khesar Namgyel
Wangchuck
www.brainpickings.org/index.php/2013/04/12/philip-­‐ball-­‐curiosity/	
  
www.brainpickings.org/index.php/2013/04/12/philip-­‐ball-­‐curiosity/	
  
“The important thing is not to stop questioning…
Never lose holy curiosity.”
- Albert Einstein
hGp://99u.com/workbook/14893/video-­‐be-­‐bold	
  
STUCK	
  IN	
  OLD	
  WORLD	
  
www.good.is/posts/why-borders-disfigure-landscapes-as-well-as-
thoughts
www.good.is/posts/why-borders-disfigure-landscapes-as-well-as-
thoughts
Their architecture disfigures landscapes as well as
thoughts.
This is the worst aspect of a barrier, that most people
develop an attitude of border defenders:
Those on the outside are bad, those on the inside are
good.
TRANSITIONING	
  
What	
  challenges	
  do	
  you	
  face	
  
today?	
  
GLOBAL	
  PERSPECTIVES	
  
www.theatlantic.com/magazine/print/2006/06/the-management-
myth/304883/
Management theory
came to life in 1899 with
a simple question: “How
many tons of pig iron
bars can a worker load
onto a rail car in the
course of a working
day?”
LEGACY	
  	
  
Management	
  
Structures	
  
Silos	
   No	
  Planning	
  
No	
  customer	
  
truth	
  
False	
  
AssumpRons	
  
Too	
  much	
  
RaRonal	
  
Thinking	
  
GLOBAL	
  UX	
  ATTRIBUTES	
  
BEING	
  HUMAN	
  
What	
  does	
  it	
  mean	
  to	
  be	
  
human?	
  
Care	
  
CONVERSATIONS	
  
www.good.is/posts/how-­‐can-­‐we-­‐design-­‐ourselves-­‐away-­‐from-­‐blah-­‐
conversaRons/	
  
www.good.is/posts/how-­‐can-­‐we-­‐design-­‐ourselves-­‐away-­‐from-­‐blah-­‐
conversaRons/	
  
Can you remember the
last time you had an
amazing conversation?
Empathy	
  
RelaRonships	
  
Immersion	
  
Culture	
  
EmoRons	
  
Grow	
  your	
  frame	
  
HOLISTIC	
  &	
  CONNECTED	
  THINKING	
  
Understand	
  
the	
  whole	
  
system	
  
johnnyholland.org/2010/04/planning-your-ux-strategy/
OUR	
  WORK	
  
Spaces	
  
Skills	
  &	
  PracRce	
  
New	
  Toolkits?	
  
OUR	
  PRACTICE	
  FRAMEWORK	
  
Skills	
  
People	
  
Language	
  
Spaces	
  
CreaRvity	
  
Values	
  
Toolkit	
  
Fundamentals	
  
Alignment	
  
Culture	
  
Business&	
  
Product	
  
Maturity	
  
Humanity	
  
&	
  EmoRon	
  
Roles	
  &	
  
Skills	
  
Futures	
  
How	
  we	
  work	
  
The	
  Business	
  
How	
  we	
  speak	
  to	
  each	
  
other	
  
Where	
  we	
  work	
  
What	
  inspires	
  us	
  
What	
  we	
  believe	
  
To	
  listen,	
  learn	
  and	
  make	
  
The	
  team	
  basics	
  
MEANING	
  &	
  SUCCESS	
  
www.good.is/posts/truly-great-companies-add-more-than-they-
extract
A company’s greatness is grounded in doing the greatest
good for the greatest number of people, and the least harm.
It is neither first nor foremost about maximizing short-
term return for shareholders.
Rather, it is about investing in and valuing all stakeholders—
employees, customers, suppliers, the community and the
planet—in order to generate the greatest value over the
longest term for all parties, including the shareholders.
www.good.is/posts/truly-great-companies-add-more-than-they-
extract
RECAP	
  
www.uxhongkong.com
THANK	
  YOU	
  
UXSG#3 Keynote Presentation
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