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Chapter 6:
   Social Work Practice
           with
Agencies and the Community




   Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                              .
Empowering Programs with Resources
 that Enhance Social Work Education

     Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                .
Social Work: A Competency-
           Oriented Education

 Council on Social Work Education (CSWE)
  - Defines Educational Policy and Accreditation
  Standards (EPAs)
  - Developed 10 “Core Competencies” and 41
  Related “Practice Behaviors”
 Every student should master the Practice
  Behaviors and Core Competencies before
  completing the program


           Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                      .
Resources Aligned to EPAS 2008


 The Textbook –
 - “Helping Hands” icons call attention to content that
 relates to Practice Behaviors and Competencies




 - “Competency Notes” at the end of the chapter
 help put the Practice Behaviors and Competencies
 in practical context
            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Resources Aligned to EPAS 2008 (cont’d)


 The Practice Behaviors Workbook developed
  with the text provides assignable exercises that
  assist in mastering the Practice Behavior and
  Competencies

 Additional on-line resources can be found at:
 www.cengage.com/socialwork




            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Generalist practice




• Also applies at exosystem and macrosystem levels
• Assistance to individuals and families can often be
  more effective if changes are made at community or
  societal level rather than on a case-by-case basis
• Sound plans for community change, social welfare
  policies, and agency administration must be based
  on
  empirical research

 EP 2.1.8b
                Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                           .
Social work with communities




Communities:
• Can be conceptual rather than geographic
• May be defined as spaces, interactions, and
  identifications that people share with others in
  place-specific and non-place specific locations




 EP 2.1.1a, 2.1.1c

              Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                         .
Social work roles in communities




       • broker                    ● advocate
       ● enabler                   ● activist
       ● negotiator                ● educator
       ● analyst/evaluator ● facilitator
       ● general manager ● mediator
       ● initiator/coordinator



EP 2.1.1a, 2.1.1c

               Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                          .
Community practice approaches


•   Neighborhood and community organizing
•   Organizing functional communities
•   Community, social, and economic development
•   Program development and community liaison
•   Political and social action
•   Coalition building
•   Social movements


    EP 2.1.3b

                Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                           .
Basic definitions




 • Community organizing – social work practice
   method and field of practice
 • Community practitioners – engage in community
   planning and development to improve the quality
   of life for community members




  EP 2.1.3b

                    Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                               .
Effective Community Organizer


• Familiar with community customs and traditions,
  social networks, and values
• Capable leaders
• Knowledgeable about political systems
• Aware of past organizing strategies
• Skilled in developing critical consciousness and
  empowerment



EP 2.1.1c

            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Effective Community Organizer (cont’d)

• Skilled in evaluative and participatory research
• Aware of self and personal strengths and
  limitations
• Skilled in program planning and development
• Understanding of power
• Curious
• Able to dream and imagine



EP 2.1.1c
            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Policy practice



Social welfare policy
Actions that government takes (or chooses not to
take) that have an impact on the quality of the
citizenry




EP 2.1.8a

            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Values that impact social welfare policy


● Judeo-Christian charity ● Patriarchy
● Democratic egalitarianism      ● Individualism
● Protestant work ethic          ● Social Darwinism
● Capitalism              ● New Puritanism
● Marriage and nuclear family ● “American ideal”




 EP 2.1.8a

             Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                        .
Policy choices

•    Who should benefit from the policy?
•    What should those who benefit get?
•    How should what they get be delivered?
•    How will what they get be financed?




    EP 2.1.8a

                Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                           .
Models of Policy Analysis


•    Institutional model
•    Process model
•    Group theory model
•    Elite theory model
•    Rational model
•    Incremental model



    EP 2.1.8a

                Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                           .
Practitioner’s Role in Social Welfare Policy


• Know impact of policy on clients, social workers,
  and agency you work for
• Advocate for policies that assist clients in
  improving the quality of their lives




 EP 2.1.1a, 2.1.8b

            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Administration and delivery of social welfare
services

Agency administrators are charged with bringing
resources, opportunities, and goals together to
accomplish mission of agency, meet needs of clients
the agency serves




EP 2.1.9b

            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Operational questions for administrators

• How should the agency be organized?
• What staff should be hired and how should they be
  supported?
• What roles can volunteers play and how should
  they be recruited and supported?
• Which programs should be offered and how
  should they be delivered?




EP 2.1.9b

            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Operational questions for administrators

• How should sensitive information be kept?
• How is the administrator accountable to the agency
  board, funding sources, and accrediting/licensing
  organizations?
• How should funding be secured to enable the
  agency to grow and thrive?
• How can agency programs and services be
  evaluated?



 EP 2.1.9b
             Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                        .
History of social welfare agencies


• Private voluntary sector emerged in 1700’s
• Programs and services expanded with waves of
  immigration in 1800’s
• Federal government role limited until the Great
  Depression
• Federal role peaked with War on Poverty in 1960’s
  and has declined since then



EP 2.1.9a
            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Contemporary agency structures

•   Private non-profit social agencies
•   Faith-based organizations
•   Private for-profit social agencies
•   Government agencies
•   “Hybrids” increasingly common




    EP 2.1.9a
                Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                           .
Research Practice

• Role more important in era of accountability
• Profession needs evidence-based practice to
  strengthen work with clients
• Types of research
• Understanding of the relationship between
  factors is critical since causal connections are
  hard to prove




 EP 2.1.6a, 2.16b

             Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                        .
Status of macro social work practice


• Social work shares key roles with many other
  groups
• Profession needs to play stronger role in macro
  practice arena advocating for under-served
  populations and client needs




 EP2.1.1c

            Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                       .
Professional status

Professional status depends on the presence of two
conditions:
• Recognized body of knowledge capable of being
  transmitted to others
• Defined and legitimized area of activity




 EP 2.1.1c

             Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                        .
Career opportunities in macro practice

• BSW program focuses on generalist practice,
  incorporating macro practice
• Many MSW programs have specializations in
  macro practice areas
• Careers exist with activist organizations;
  legislators, Congress, and other elected officials;
  local, federal and state government agencies



 EP 2.1.1c

             Copyright © 2012 Cengage Learning, Brooks/Cole Publishing
                                        .

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Chapter 6 Preparation for Generalist Practice

  • 1. Chapter 6: Social Work Practice with Agencies and the Community Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 2. Empowering Programs with Resources that Enhance Social Work Education Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 3. Social Work: A Competency- Oriented Education  Council on Social Work Education (CSWE) - Defines Educational Policy and Accreditation Standards (EPAs) - Developed 10 “Core Competencies” and 41 Related “Practice Behaviors”  Every student should master the Practice Behaviors and Core Competencies before completing the program Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 4. Resources Aligned to EPAS 2008  The Textbook – - “Helping Hands” icons call attention to content that relates to Practice Behaviors and Competencies - “Competency Notes” at the end of the chapter help put the Practice Behaviors and Competencies in practical context Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 5. Resources Aligned to EPAS 2008 (cont’d)  The Practice Behaviors Workbook developed with the text provides assignable exercises that assist in mastering the Practice Behavior and Competencies  Additional on-line resources can be found at: www.cengage.com/socialwork Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 6. Generalist practice • Also applies at exosystem and macrosystem levels • Assistance to individuals and families can often be more effective if changes are made at community or societal level rather than on a case-by-case basis • Sound plans for community change, social welfare policies, and agency administration must be based on empirical research EP 2.1.8b Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 7. Social work with communities Communities: • Can be conceptual rather than geographic • May be defined as spaces, interactions, and identifications that people share with others in place-specific and non-place specific locations EP 2.1.1a, 2.1.1c Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 8. Social work roles in communities • broker ● advocate ● enabler ● activist ● negotiator ● educator ● analyst/evaluator ● facilitator ● general manager ● mediator ● initiator/coordinator EP 2.1.1a, 2.1.1c Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 9. Community practice approaches • Neighborhood and community organizing • Organizing functional communities • Community, social, and economic development • Program development and community liaison • Political and social action • Coalition building • Social movements EP 2.1.3b Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 10. Basic definitions • Community organizing – social work practice method and field of practice • Community practitioners – engage in community planning and development to improve the quality of life for community members EP 2.1.3b Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 11. Effective Community Organizer • Familiar with community customs and traditions, social networks, and values • Capable leaders • Knowledgeable about political systems • Aware of past organizing strategies • Skilled in developing critical consciousness and empowerment EP 2.1.1c Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 12. Effective Community Organizer (cont’d) • Skilled in evaluative and participatory research • Aware of self and personal strengths and limitations • Skilled in program planning and development • Understanding of power • Curious • Able to dream and imagine EP 2.1.1c Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 13. Policy practice Social welfare policy Actions that government takes (or chooses not to take) that have an impact on the quality of the citizenry EP 2.1.8a Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 14. Values that impact social welfare policy ● Judeo-Christian charity ● Patriarchy ● Democratic egalitarianism ● Individualism ● Protestant work ethic ● Social Darwinism ● Capitalism ● New Puritanism ● Marriage and nuclear family ● “American ideal” EP 2.1.8a Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 15. Policy choices • Who should benefit from the policy? • What should those who benefit get? • How should what they get be delivered? • How will what they get be financed? EP 2.1.8a Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 16. Models of Policy Analysis • Institutional model • Process model • Group theory model • Elite theory model • Rational model • Incremental model EP 2.1.8a Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 17. Practitioner’s Role in Social Welfare Policy • Know impact of policy on clients, social workers, and agency you work for • Advocate for policies that assist clients in improving the quality of their lives EP 2.1.1a, 2.1.8b Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 18. Administration and delivery of social welfare services Agency administrators are charged with bringing resources, opportunities, and goals together to accomplish mission of agency, meet needs of clients the agency serves EP 2.1.9b Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 19. Operational questions for administrators • How should the agency be organized? • What staff should be hired and how should they be supported? • What roles can volunteers play and how should they be recruited and supported? • Which programs should be offered and how should they be delivered? EP 2.1.9b Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 20. Operational questions for administrators • How should sensitive information be kept? • How is the administrator accountable to the agency board, funding sources, and accrediting/licensing organizations? • How should funding be secured to enable the agency to grow and thrive? • How can agency programs and services be evaluated? EP 2.1.9b Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 21. History of social welfare agencies • Private voluntary sector emerged in 1700’s • Programs and services expanded with waves of immigration in 1800’s • Federal government role limited until the Great Depression • Federal role peaked with War on Poverty in 1960’s and has declined since then EP 2.1.9a Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 22. Contemporary agency structures • Private non-profit social agencies • Faith-based organizations • Private for-profit social agencies • Government agencies • “Hybrids” increasingly common EP 2.1.9a Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 23. Research Practice • Role more important in era of accountability • Profession needs evidence-based practice to strengthen work with clients • Types of research • Understanding of the relationship between factors is critical since causal connections are hard to prove EP 2.1.6a, 2.16b Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 24. Status of macro social work practice • Social work shares key roles with many other groups • Profession needs to play stronger role in macro practice arena advocating for under-served populations and client needs EP2.1.1c Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 25. Professional status Professional status depends on the presence of two conditions: • Recognized body of knowledge capable of being transmitted to others • Defined and legitimized area of activity EP 2.1.1c Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .
  • 26. Career opportunities in macro practice • BSW program focuses on generalist practice, incorporating macro practice • Many MSW programs have specializations in macro practice areas • Careers exist with activist organizations; legislators, Congress, and other elected officials; local, federal and state government agencies EP 2.1.1c Copyright © 2012 Cengage Learning, Brooks/Cole Publishing .